2017 AUDI Q7 Owner´s Manual

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:E: ' Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer period of time, contact an author­
i zed Audi dealer or authorized Audi Service Fac ili­
ty . They w ill advise you of important measures,
such as corros ion p rotection, service and storage
p rocedures. Also follow the i nfo rmation about
the vehicle batte ry¢
page 330 .
Care and cleaning
359

Emergency assistance
Emergency assistance
General information
... Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface .
It you are on a steep hill, be especially careful.
.,. Set the parking brake .
.,. Switch the emergency flashers on .
... Have the passengers exit the vehicle . They
should move to a safe place, for example be­
hind a guard rail.
_& WARNING
Follow the steps given above . This is for your
protection and the for the safety of other driv ­
ers.
Equipment
Vehicle tool kit/tire mobility kit/vehicle
jack
App lies to: veh icles with the vehicle tool kit, tire mobility kit
an d ve hicle jack
The vehicle tool kit, vehicle jack, tire mobility kit
and compressor are stored in the luggage com­
partment under the cargo floor cover. Lift the
cargo f loor using the handle.
_& WARNING
Improper use of the vehicle jack can cause se­
rious personal injuries.
- Never use the screw driver hex head to
t ighten whee l bolts, since the bolts cannot
attain the necessary tightening torque if you
use the hex head, potentially causing an ac­
cident.
- The factory-supplied jack is intended only
for your vehicle model. Under no circum­
stances should it be used to lift heavy
vehicles or other loads; you risk injuring
yourself.
- Never start the eng ine when the vehicle is
raised, which could cause an accident .
- Support the veh icle securely with appropri­
ate stands if work is to be performed under-
360
neath the vehicle; otherwise, there is a po­
tential risk for injury.
- Never use the jack supplied with your Audi
on another vehicle, particularly on a heavier
one. The jack is only suitab le for use on the
veh icle it came with.
{!) Tips
The vehicle jack in your vehicle is mainte­
nance-free.
Tire mobility kit
Preparation
.,. Read and follow the important safety precau-
tions ~
page 360 .
.,. Set the parking brake.
... Select the P selector lever position .
... Check if a repair with the tire mobility kit is pos­
sible
~ page 360.
Using the tire mobility kit
Fig. 277 Tire: tire damage that cannot be repaired
The tire repair is on ly meant for temporary use.
Change the spare tire as soon as possible~&. .
If the tire is pierced by an object such as a nail,
do not remove the object from the tire .
U) ,... .. ~
" 00 m
The tire mobility kit may be used at temperatu res
as low as -4°F (-20°C).
The tire mobility kit may not be used:
-if the tire has cuts or punctures that are larger
than 0.16 in (4 mm)
(D ~ fig . 277
- if the rim is damaged
@
- if you drove with very low tire pressure or with-
out air in the tire ® ..,.

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:E See an authorized Audi dea ler or aut hori zed Audi
Service Facility for assistance in these situations.
A WARNING
- Please note that the tire mob ility kit cannot
be used in all situations, and that it may on­
ly be used temporarily.
- The tire sealant must not come in contact
with sk in, eyes, or clothes.
- If tire sealant gets in your eyes or on your
sk in, thoroughly rinse the affected area im­
med iately w ith clean water.
- Do not inhale the fumes.
- If you swallow any of the t i re sealant, thor-
o ughly rinse yo ur mouth immediately and
drink a lot of water. Do not induce vomiting .
Seek medical attention immediately.
- Change your clothes immed iate ly if they get
t ire sealant on them.
- If an allergic reaction occurs , seek immedi ­
ate medical attention.
- Keep the tire sea lant away from children .
@ Tips
-If sealant lea ks, allow it to dry in pl ace. Yo u
ca n the n pee l it off like a sticker.
- Note the e xpiration date on the sealant bot­
t le . Repl ace the tire sea lant a t an author­
i zed Audi dealer or author ized Audi Se rvice
Facility .
- Radio reception can be interrupted when
operating the compressor.
- Obey all laws.
Repairing tires
Fig . 278 Co mponents of t he t ire mobility k it
Em ergen cy a ssis tanc e
Fig. 279 Tire mobil ity k it connect ion
Requirement: the tire mobility kit must be laid
out and ready fo r use ¢
page 360 .
Installing the tire mobility k it
.,. Open the cover @ on the compressor
¢fig . 2 78 .
.,. Remove the connector © and pressure hose ®
w ith pressure gauge from the housing.
.,. Insta ll the compressor press ure hose ® onto
t he flange @ on the t ire sealan t bot tle (!) .
.,. Insert the sea lant bottle with the flange at the
bottom into the opening ® on t he compressor
cover .
.. Remove the valve cap from the faulty t ire.
.. Install the filler hose@on the valve
0
¢fig. 279.
.,. Connect the plug©¢
fig. 2 78 to a n outlet in
the vehicle.
.,. Switch the ignit ion on .
Inflating a tire
.. Move the switch@¢ fig. 2 79 on the compres­
sor into position
I.
.,. Inflate the tires to between 29 psi (200 k PA)
and 36 ps i (250 kPA) and read the pressure on
the gauge .
.,. If th is tire press ure is not re ached, remove the
fi ller hose. Drive slowly appro ximately 33 feet
( 1 0 m) forward or in reverse so that the sea lant
can be distr ibuted in the tire. Pump up the tire
aga in ¢ ,& .
A WARNING
--Read and follow the manufacturer's safety
precautions on the compressor and in the instr uctions on the bottle of sealant .
361

Emergency assistance
-If a tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not
continue driving.
- If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au­
thorized Audi Service Facility for ass istance.
(D} Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con­
tinue to use it .
Completing
"' Adhere the sticke r that says "max . SO mph
(max. 80 km/h)" that is provided w ith the tir e
mobility kit within the driver's fie ld of vision.
"'S top the vehicle after driving for about 10 mi­
nutes and check the tire pressure .
"' If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
A WARNING
Pay attention to the following after repairing
the tire :
- Do not drive faster than SO mph (80 km/h).
- Avoid hard acceleration, braking sharply, and fast cornering.
- The vehicle may become more difficult to
control.
- If the tire is too severely damaged, see an
authorized Audi dealer or authorized Aud i
Service Facility for assistance .
@ For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
@ Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dea ler or authorized
Audi Service Facility after repairing a tire.
362
Replacing a wheel
' Preparation
You must complete the preparation before
changing a tire .
"'Read and follow the important safety precau-
tions¢
page 360.
"' Set the park ing brake.
"' Select the P selector lever posit ion.
"' When towing a trailer: disconnect the trailer
from your vehicle.
"' Lay out the vehicle tool kit¢
page 360 and the
spare tire.
"' Switch on wheel change mode* in the Infotain­
ment system:
! MENUI button> Vehicle> left
control button >
Service & checks > Air suspen­
sion: wheel change.
"'Switch the ignition off.
The vehicle jack mode* switches off automatical­ ly at speeds above 6 mph (10 km/h).
A WARNING
When using the ve hicle jack* on a road with a
steep hill or offroad, you must take extra pre­
cautions to prevent the vehicle from rolling. Use suitable objects to block the front and
back of the wheel that is diagonal from the
wheel with the flat tire.
A WARNING
You or your passengers could be injured while
changing a whee l if you do not follow these
safety precautions:
- If you have a flat tire, move a safe distance
off the road. Turn off the engine, turn the
emergency f lashers on and use other warn­
ing devices to alert other motorists.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traffic.
- To help prevent the vehicle from moving
suddenly and possibly slipping off the jack*,
always fully set the parking brake and block
the front and back of the wheel diagonally opposite the wheel being changed. When
one front wheel is lifted off the ground,
~

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:E placing the Automatic Transm ission in P
(Park) will
not prevent the vehicle from
moving.
- Before you change a wheel , be sure the
ground is level and firm. If necessary, use a
sturdy board under the jack*.
-Always store the veh icle tool kit, the jack*
and the replaced tire in the luggage com­
partment
c::> page 261 .
(D Tips
-Obey all laws .
- Before changing the wheel, you must acti- vate the jacking mode*, so that the a uto ­
matic controls for the air suspension * do
not make it more diff icu lt to lift the vehicle
with the jack*
c::> page 363 .
Removing the caps
Fig . 280 Whee l: whee l bo lts w it h c aps
"'Slide the plastic clip (from the vehicle tool kit)
onto the cap until it engages
c::> fig. 280 .
"'Remove the cap with the plastic clip .
Loosening the wheel bolts
Fig . 28 1 Whee l: loose ning the w hee l bo lt
Em ergen cy a ssis tanc e
"' Slide the wheel wrench (from the vehicle tool
kit) a ll the way onto the wheel bolt.
"' Turn the whee l bolt approximately one turn to
the left -arrow- . To reach the required to rque,
hold the end of the wheel wrench . If the wheel
bolt will not loosen, press carefully on the
wheel wrench with your foot . H old onto the ve­
hicle secu rely whi le during th is and make sure
your stance is stable .
_& WARNING
To reduce the risk of an a cciden t, only loosen
the wheel bolts gently (one t urn) before rais ­
ing the vehicle with the vehicle jack* .
Raising the vehicle
Fig. 282 S ill panels : ma rki ngs
F ig. 283 Sill : po siti onin g t he ve hi cle jack
"' Place the veh icle jack* (vehicle tool kit) on a
firm surface. Use a flat, stab le support if neces­
sary . On a slipp ery surface such as ti le, you
should use a non -slip pad (such as a rubber
mat)
¢ ,& .
"' Find the marking on the sill that is closest to
the tire that w ill be changed
c::> fig. 282 . Behind
the mark ing, there is a lifting point o n the side
sill for the veh icle jack* . .,.
363

Emerg ency assis ta nce
• Using the hex socket wrench © (from the vehi ­
cle tool kit), turn the vehicle jack* under the
li ft ing point on the side sill unt il it is high
enough that the arm@¢
fig. 283 is under the
designated plastic mount.
• Al ign the vehicle jack* so the arm @engages in
the des ignated lift ing po int i n the door s ill and
the base @ lies f lat on the ground . The base @
mus t be d irectly unde r the lifting point @.
• To lift the vehicle , place the ratchet @(from
the vehicle too l kit) with the correct side on the
hex socket wrench ©-
• Move the ratchet @clockwise back and forth
unt il the wheel lifts up slightly from the
ground.
A WARNING
- Make sure the vehicle jack* is stable. There
is a risk of injury when the ground is slick or
soft, because the vehicle jack* could slide or
sink.
- Only raise your vehicle with the vehicle jack*
provided by the facto ry .
If you use a vehicle
jack des igned for ano ther veh icle, yo ur vehi­
cle can slide and cause in jury.
- Position the vehicle jack* on ly at the desig­
nated mounting points on the s ide s ill and
align the jac k. O therwise, the veh icle jack *
could slip and ca use an in jury if it does not
have sufficient hold on the vehicle.
- Vehicles with a ir suspension*: changes in
temperature or load can affect the height of
the stopped vehicle.
- To reduce the risk of an accident, never start
the engine when the vehicle is raised.
- T o reduce the risk of injury, support the ve­
hicle securely with suitab le stands if work is
to be performed underneath the vehicle.
- To help prevent injury to you rself and yo ur
passenge rs :
- Do not ra ise the vehicle unt il you are sure
the jack* is securely engaged.
- Passengers must not remain in the vehicle
when it is jacked up .
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traff ic .
364
- Make sure jack position is correct, adjust
as necessary and then continue to ra ise
the jack*.
- If work has to be done under the vehicle,
ensure that it is safely supported on suita­
ble stands -risk of injury!
- Never start the engine when the vehicle is
on the jack* -risk of accident!
(D Note
Do not lift the vehicle by the si ll. Position the
vehicle jack* only at the designated mounting po ints on the side sill. Otherw ise, your vehicle
will be damaged.
@ Tips
The vehicle jack mode* switches off automati­
cally at speeds above 6 mph (10 km/h).
Removing and installing a wheel
Fig . 28 4 Whee l: in terna l hex socke t to t urn th e whee l
bo lts
Fig . 285 Whee l: alignme nt pin in t he top ho le
Remo ving a wheel
• Remove the top wheel bolt completely using
the hex socket in the screwdriver handle (in the .,,_

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:E: ' vehicle tool kit) c:> fig. 284 and place it on a
clean surface .
.,. Install the alignment pin (from the vehicle tool
kit) by hand into the empty hole
c:> fig . 285.
.,. Remove the rest of the wheel bol ts.
"" Remove the wheel
c:>(D . The alignment pin re -
mains in the hole while do ing this .
Install a whee l
Read the directions on c:> page 365 when instal­
ling unidirectional tires .
.,. Slide the wheel on over the alignment pin
c:> (D.
.,. Install the wh eel bo lts and tighten gent ly using
the hex socket.
.,. Remove the alignment pin and also tighten the
remaining wheel bolt .
.,. Carefully lower the vehicle using the vehicle
jack* .
.,. Tighten the wheel bolts in a diagona l pattern
us ing t he wheel wrench .
The wheel bolts must be clean and loosen/tight­ e n easi ly. Check the contact surfaces for the
wheel and hub . Contaminants on these surfaces
must be removed before installing the wheel.
& WARNING
Never use the hex socket in the screwdr iver
handle or the hex socket wrench with the
ratchet to loosen or tighten the whee l bolts.
You will not attain the req uired tightening
specification, which w ill increase the risk of an
accident .
When removing or installing the whee l, the
r im could hit the brake rotor and damage the
rotor. Work carefu lly and have a second per­
son help you.
(D} Tips
- When mounting tires w ith u nidi re ctional
t read desig n
make sure the tread pattern is
po inted the r ight way
c:> page 365.
- The wheel bolts should be clean and easy to
turn . Check for d irt and corrosion on the
mating surfaces of both the wheel and the
-
Em ergenc y ass is tanc e
hub. Remove all dirt from these s urfaces be ­
fore remounting the whee l.
Unidirectional tires
A unidirectional tire profi le is identified by a rrows
that point in the running direct ion on the tire
s idewall. You must always adhere to the spec i­
fied ru nning direction . Th is is necessary ensure
the tire 's opt imum performance in regard to ad­
hesion , running no ise, frict ion and hyd roplaning.
To benefit fully from the advantages of the uni­ directional t ire design, you should replace faulty
t ir es as soon as possible and restore the cor rect
run ning direction on a ll of the t ires .
Finishing
.,. Rei nstall the caps on the wheel bo lts if neces­
sary .
.,. Store the ve hicle too l kit in its designated
place.
.,. Store the replaced tire securely in the luggage
compartment
i=> page 261.
.,. Check the tire pressure on the installed wheel
as soon as possible .
.,. Correct the t ire pressure and store it in the In­
fotainment system
i=> page 352 .
.,. The whee l bolt tigh tening specification must be
120
ft l bs ( 160 Nm) . Check it as soon as possi­
b le with a torque wren ch. Drive carefu lly unti l
then.
.,. Have the fau lty whee l replaced as quickly as
possible .
(D Tips
-If you notice that the wheel bo lts are cor­
roded and d ifficult to turn while changing a
tire, they shou ld be replaced before you
check the tightening torque.
- Dr ive at reduced speed unti l you have the
tightening torques checked.
Notes on wheel changing
Please read the information c:> page 340 if you
are going to use a replacemen t tire which is d if-
ferent from the tires on your vehicle. .,,.
365

Emergency assistance
After you change a t ire:
- Check the tire pressure on the replacement
tire immediately after installation.
- Have the wheel bolt tightening torque
checked with a torque wrench as soon as po s­
sible by your authorized Audi dealer or quali ­
fied workshop.
- With steel and alloy wheel rims, the wheel
bolts are correctly tightened at a torque of
120 ft lbs (160 Nm ).
- If you notice that the wheel bolt s are corroded
and difficult to turn while changing a tire,
they should be replaced before you check the
tightening torque.
- Replace the flat tire with a new one and have
it installed on your vehicle as soon as possi­
ble . Remount the wheel cover.
Until then , drive with extra care and at reduced
speeds .
A WARNING
-If you are going to equ ip your ve hicle w ith
t ir es o r rims w hich d iffer from those which
were factory installed, then be s ure to read
the informat ion¢
page 340.
- Always make sure the damaged whee l or
even a flat tire and the jack* and tool k it are
prope rly secured in the luggage compart­
m ent and are not loose in the passenge r
compartmen t.
- In an accident o r sudden mane uver they
could fly forward , injuring anyone in the ve­
hicle .
- Always store damaged wheel, jack* and tools securely i n the l uggage compa rtme nt.
Otherwi se, in an accident or sudd en man eu­
ver they c ould fly fo rward, causing injury to
p assenge rs in the vehicle .
366
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