GW-1
BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY
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CONTENTS
GLASS & WINDOW SYSTEM
PRECAUTION ....... ........................................2
PRECAUTIONS .............................................. .....2
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
2
Handling for Adhesive and Primer ............................2
Precaution for Work ..................................................2
PREPARATION ............................................4
PREPARATION .............................................. .....4
Special Service Tool ........................................... ......4
Commercial Service Tool ..........................................4
SYMPTOM DIAGNOSIS ...............................5
SQUEAK AND RATTLE TROUBLE DIAG-
NOSES ........................ ........................................
5
Work Flow ........................................................... ......5
Generic Squeak and Rattle Troubleshooting ............6
Diagnostic Worksheet ...............................................9
REMOVAL AND INSTALLATION ...............11
WINDSHIELD GLASS .................................... ....11
Exploded View .................................................... ....11
Removal and Installation ..................................... ....12
OPERA WINDOW .............................................14
Exploded View .........................................................14
Removal and Installation .........................................14
SIDE WINDOW GLASS ....................................16
Exploded View .........................................................16
Removal and Installation .........................................17
BACK DOOR WINDOW GLASS ......................19
Exploded View ..................................................... ....19
Removal and Installation .........................................19
FRONT DOOR GLASS AND REGULATOR .....21
Exploded View .........................................................21
Removal and Installation .........................................21
FRONT POWER WINDOW MOTOR .................24
Removal and Installation .........................................24
REAR DOOR GLASS AND REGULATOR .......25
Exploded View .........................................................25
Removal and Installation .........................................25
REAR POWER WINDOW MOTOR ...................28
Removal and Installation .........................................28
Revision: August 2015 2016 Versa Note
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GW-2
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000012430522
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the SR and SB section of
this Service Manual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery and wait at least three minutes before performing any service.
Handling for Adhe sive and PrimerINFOID:0000000012430523
• Do not use an adhesive which is past its usable date. Shel f life of this product is limited to six months after
the date of manufacture. Carefully adhere to the expiration or manufacture date printed on the box.
• Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.
• Open the seal of the primer and adhesive just before application. Discard the remainder.
• Before application, be sure to shake the primer container to stir the contents. If any floating material is found,
do not use it.
• If any primer or adhesive contacts the skin, wipe it off with gasoline or equivalent and wash the skin with
soap.
• When using primer and adhesive, always observe the precautions in the instruction manual.
Precaution for WorkINFOID:0000000012430524
• When removing or disassembling each component, be careful not to damage or deform it. If a component
may be subject to interference, be sure to protect it with a shop cloth.
• When removing (disengaging) components with a screwdriver or similar tool, be sure to wrap the component with a shop cloth or vinyl tape to protect it.
• Protect the removed parts with a shop cloth and prevent them from being dropped.
• Replace a deformed or damaged clip.
• If a part is specified as a non-reusable part, always replace it with a new one.
• Be sure to tighten bolts and nuts securely to the specified torque.
• After installation is complete, be sure to check that each part works properly.
• Follow the steps below to clean components:
- Water soluble dirt:
• Dip a soft cloth into lukewarm water, wring the water out of the cloth and wipe the dirty area.
• Then rub with a soft, dry cloth.
- Oily dirt:
• Dip a soft cloth into lukewarm water with mild detergent (concentration: within 2 to 3%) and wipe the dirty area.
Revision: August 2015 2016 Versa Note
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GW-6
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by: • removing the components in the area that you suspect the noise is coming from.Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise. Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspec t is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to GW-6, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-50397) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered separately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000012430528
Refer to Table of Contents for specific component removal and installation information.
Revision: August 2015 2016 Versa Note
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GW-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component installed to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator installation pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine rpm or
load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: August 2015 2016 Versa Note
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GW-12
< REMOVAL AND INSTALLATION >
WINDSHIELD GLASS
Removal and Installation
INFOID:0000000012430531
REMOVAL
1. Remove front pillar finishers (LH/RH). Refer to INT-21, "FRONT PILLAR FINISHER : Removal and Instal-
lation".
2. Partially remove the headlining (front edge).
3. Remove cowl top cover. Refer to EXT-37, "
Removal and Installation".
4. Remove inside mirror. Refer to MIR-14, "
Removal and Installation".
5. Remove windshield glass using piano wire or pow er cutting tool (A) and an inflatable pump bag (B).
• Apply protective tape around the windshield gla ss to protect the painted surface from damage.
• If the windshield glass is to be reused, mark the body and the glass with matching marks.
WARNING:
When cutting the glass from the vehicle, always wear safety glasses and heavy gloves to help pre-
vent glass splinters from entering your eyes or cutting your hands.
CAUTION:
• Be careful not to scratch the glass when removing.
• Be careful not to set or stand the glass on its edge. Small chips may develop into cracks.
• Apply protective tape around th e windshield glass to protect the painted surface from damage.
INSTALLATION
Installation is in the reverse order of removal.
• Use a Genuine NISSAN Urethane Adhesive Kit (if availabl e) or equivalent and follow the instructions fur-
nished with it.
• Adhesive shall be continuously applied to assure watert ightness. Glass installation shall be finished within
five minutes after applying the adhesive.
• While the urethane adhesive is curing, open a door window . This will prevent the glass from being forced out
by passenger compartment air pressure when a door is closed.
• The molding must be installed securely so that it is in position and leaves no gap.
• Inform the customer that the vehicle should remain stationary until the urethane adhesive has completely
cured (preferably 24 hours). Curing time varies with temperature and humidity.
WARNING:
• Keep heat and open flames away as primers and adhesive are flammable.
• The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Avoid
contact with the skin and eyes.
• Use in an open, well ventilated location. Avoid breathing the vapors. They can be harmful if inhaled. If affected by vapor inhalation, imme diately move to an area with fresh air.
• Driving the vehicle before the urethane adhesive has completely cured may affect the performance
of the windshield in case of an accident.
CAUTION:
1. Windshield glass molding 2. Windshield glass 3. Spacer
4. Spacer 5. Roof 6. Dam rubber
7. Headlining 8. Adhesive 9. Cowl top cover
10. Front pillar finisher 11. Body side outer 12. Body primer
13. Primer D. 3.8 mm (0.15 in) E. 5.0 mm (0.20 in)
F. 8.0 mm (0.31 in) G. 6.2 mm (0.24 in) H. 12.0 - 14.0 mm (0.47 - 0.55 in)
J. 7.0 - 9.0 mm (0.28 - 0.35 in)
PIIB5779E
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GW-20
< REMOVAL AND INSTALLATION >
BACK DOOR WINDOW GLASS
• Be careful not to scratch the glass when removing.
• Do not set or stand the glass on its ed ge. Small chips may develop into cracks.
• Apply protective tape around the back door window glass to pr otect the painted surface from
damage.
INSTALLATION
Installation is in the reverse order of removal.
• Use a Genuine NISSAN Urethane Adhesive Kit (if availabl e) or equivalent and follow the instructions fur-
nished with it.
• Adhesive shall be continuously applied to assure watert ightness. Glass installation shall be finished within
five minutes after applying the adhesive.
• While the urethane adhesive is curing, open a door window . This will prevent the glass from being forced out
by passenger compartment air pressure when a door is closed.
• The molding must be installed securely so that it is in position and leaves no gap.
• Inform the customer that the vehicle should remain stationary until the urethane adhesive has completely
cured (preferably 24 hours). Curing time varies with temperature and humidity.
WARNING:
• Keep heat and open flames away as primers and adhesive are flammable.
• The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Avoid
contact with the skin and eyes.
• Use in an open, well ventilated location. Avoid breathing the vapors. They can be harmful if inhaled. If affected by vapor inhalation, imme diately move to an area with fresh air.
• Driving the vehicle before the urethane adhesive has completely cured may affect the performance
of the back door window gl ass in case of an accident.
CAUTION:
• Do not use an adhesive which is past its usable te rm. Shelf life of this product is limited to six
months after the date of manufacture. Carefully a dhere to the expiration or manufacture date printed
on the box.
• Keep primers and adhesive in a c ool, dry place. Ideally, they should be stored in a refrigerator.
• Do not leave primers or adhesive cartridge unattended with their caps open or off.
• The vehicle should not be driven for at least 24 hours or until the urethane adhesive has completely cured. Curing time varies depe nding on temperature and humidity . The curing time will increase
under lower temperatures and lower humidity.
REPAIRING WATER LEAKS FOR BACK DOOR WINDOW GLASS
• Leaks can be repaired without removing and reinstalling back door window glass.
• If water is leaking between the urethane adhesive materi al and body or glass, determine the extent of the
leak.
• This can be done by applying water to the back door window glass area while pushing glass outward.
• To stop the leak, apply primer (if necessary) and urethane adhesive to the leak point.
Revision: August 2015 2016 Versa Note
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GW-22
< REMOVAL AND INSTALLATION >
FRONT DOOR GLASS AND REGULATOR
7. Remove front door glass bolts (A).
8. While holding the front door glass, raise it at the rear end andpull it out of the front door glass rear run toward the outside of
the door to remove.
9. Remove the front door glass front run bolts and remove (if necessary).
10. Remove the front door glass rear run bolts and remove (if necessary).
Installation
Installation is in the reverse order of removal.
CAUTION:
Tighten bolts to specification. Refer to GW-21, "
Exploded View".
Fitting Inspection
• Make sure that the glass fits securely into the front door glass run groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator bolts, door sash bolts and glass bolts to correct the glass position if the
clearance between the glass and sash is not parallel.
FRONT DOOR GLASS REGULATOR
Removal
1. Disconnect the battery positive and negative terminal s then wait at least three minutes. Refer to PG-70,
"Removal and Installation (Battery)".
2. Remove front door finisher. Refer to INT-15, "
Removal and Installation".
3. Remove the vapor barrier. Refer to GW-21, "
Exploded View".
CAUTION:
Use care not to damage or tear vapor barrier during removal.
4. Disconnect the harness connector from the door mirror.
5. Temporarily reconnect both battery terminals and the main power window and door lock/unlock switch (LH door) or power window and door lock/unlock switch (RH door) to raise/lower the front door glass until the
bolts can be seen through the access holes (with power window).
6. Temporarily reinstall the front door glass handle and raise/lower the front door glass until the bolts can be seen through the access holes (without power window).
ALKIA3164ZZ
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FRONT DOOR GLASS AND REGULATORGW-23
< REMOVAL AND INSTALLATION >
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7. Remove front door glass bolts (A).
8. Raise the front door glass and hold it in place with a suitable tool or approximately two inches of mashing
tape.
9. Remove bolts and front door glass regulator.
10. Remove front power window motor from front door glass regulator (if necessary). Refer to GW-24,
"Removal and Installation".
Inspection After Removal
Check the front door glass regulator for the following items:
• Wire wear
• Regulator deformation
• Grease condition for each sliding part
If a malfunction is detected, replace or grease it.
The arrows in the figure show the application points of a suitable
multi-purpose grease (if necessary).
Installation
Installation is in the reverse order of removal.
CAUTION:
Tighten front door regulator bol ts to specification. Refer to GW-21, "
Exploded View".
Fitting Inspection
• Make sure that the glass fits securely into the sash groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator bolts, door sash bolts and glass bolts to correct the glass position if the
clearance between the glass and sash is not parallel.
ALKIA3164ZZ
JMKIA4453ZZ
Revision: August 2015 2016 Versa Note
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