2014 MERCEDES-BENZ CLS-Class Owner's Manual

Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performanc eWarranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R Statew arranty enforcement laws (lemon
laws) Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunction sinthe vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attemptsis
presumed for aretail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in acondition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of aless serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunction sfor ac umulative
total of more than 30 calendar days.
Please send your written noticet o:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
ab reakdown. Callstot he toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours aday, 365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information ,refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Introduction
23 Z

Change of address or change of
ownership
In th eevent of achang eofa ddress, please
sen dust he"Notificatio nofAddress Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Cente r(USA )att he hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Servic eCenter (Canada) at
1-800-387-0100 .This will assist us in
contacting you in atimely manner should the
need arise.
If you sell your Mercedes, please leave the
entirel iterature in the vehicle so that it is
available to the next owner.
If you have purchased aused car, please send
us the "Notification of Used Car Purchase" in
the Servic eand Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Servic e(Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have aconsiderably lower
octaner ating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA Mercedes-Benz USA,L
LC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is arisk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at aqualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As aresult, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury. 24
Introduction

Never tamper with the wiring as well as
electronic components or their software. You
shouldh ave all work to electrical and
electronic equipment carried out at aqualified
specialist workshop.
! There is arisk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on ahigh
curb or an unpaved road
R you drive too fast over an obstacle, e.g.
ac urb or ahole in the road
R ah eavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body,t he
undercarriage, chassis parts, wheelsor
tires could be damaged withoutt he
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at aqualified specialist
workshop. If on continuing your journey
you noticet hat driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit aqualified
specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the two following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
aq ualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objectsint he driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operatin gand road safety of the vehicle
is jeopardized. There is arisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearanc efor the pedals. Do not use
loose floormats.
! If the engin eisswitched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge. Introduction
25 Z

Connecting equipmen
ttothe diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experienc eaproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge yo uto
contact an authorized Mercedes-Benz Center
immediatel ytohavet he problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwithaM ercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA,L LC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-BenzC
anada, Inc.
98 Vanderhoof Avenue
Toronto ,Ontario M4G 4C9 Reporting safety defects
US Ao nly:
The followin gtextisp ublished as required of
manufacturers unde rTitle 49 ,Code of U.S.
Federal Regulations, Part 57 5pursuan ttothe
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has adefect
which could cause acrash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA )inadditionto
notifying Mercedes-Benz USA, LLC.
If NHTS Areceive ssimilar complaints ,itmay
open an investigation, and if it find sthata
safety defect exists in agroup of vehicles, it
may order arecall and remedy campaign.
However, NHTSA cannot become involved in
individualp roblems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA,y ou may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153) ;go
to http://www.safercar.gov;orw rite to:
Administrator,N HTSA,400 SeventhS treet,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpablec ontraventionsa gainst these
instructions is not covered either by the
Mercedes-Ben zLimited Warranty or by the
New or Used-Vehicle Warranty. 26
Introduction

Dat
astore dint hevehicle Information about electronic data
acquisition in th evehicle
(Includin gnotic epursuan ttoCalifornia Code
§9 951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consen tofthe vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please check your mbrace (Canada:T ELE
AID) purchase agreement to fin doutmore
abou tdata that can be recorded and
transmitte dbythiss ystem. Information on copyright
General information
Information on licens efor free and open-
source softwar eused in your vehicle and its
electronic component sisavailabl eonthe
followin gwebsite:
http://www.mercedes-benz.com/
opensource Introduction
27 Z

28

Dashboard
........................................... 30
Instrument cluster ..............................31
Multifunction steering wheel .............33
Center console .................................... 34
Overhea dcontrol panel ...................... 37
Door control panel .............................. 38 29At
ag lance

Dashboard
Function Page
001A
Steerin
gwhee lpaddle
shifters 160
0010
Cruis
econtrol lever 176
0024
Instrumen
tcluster 31
0021
Horn
001E
DIREC
TSELEC Tlever 155
0025
PARKTRONIC warning
display
193
0009
Overhead contro
lpanel 37
0016
Climat
econtrol systems 130
001D
Ignition lock 147
Start/Sto
pbutton 147 Function Page
000F
Adjust
sthe steerin gwheel 106
Steerin
gwhee lheating 107
0004
Combination switch 119
000B
Parking brake 169
001C
Diagnostic
sconnection 25
000E
Opens th
ehood 306
0012
Releases th
eparking brake 169
0013
Light switch 116
0017
Night Vie
wAssistP lus 20430
DashboardAt
ag lance