2014 MERCEDES-BENZ CLS-Class Owner's Manual

Rear windo
wrolle rsunblind
Important safety notes G
WARNING
When extending or retracting, parts of the
body coul dbecome trapped withi nthe sweep
of the roller sunblind. There is arisk of injury.
When extending or retracting, make sure that
no one has any parts of the body within the
sweep of the roller sunblind. If someone
becomes trapped, briefly press the button
again. The opening or closing procedure will
be stopped.
! Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objectsc ould be damaged.
Extending/retracting the roller
sunblind X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To extend or retract: briefly press
button 001A.
The roller sunblind fully extends or fully
retracts.
X To stop: briefly press button 001Aagain.
The roller sunblind stops briefly and moves
back into the out-of-use position. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged. All vehicles (except AMG)
X
To open: slide cover 001Aforwards until it
engages.
X To remove the insert: grasp insert0024by
the notchatt he side and lift it up 0010and
out.
X To re-install the insert: press insert0024
into the holder until it engages.
X To close: briefly press cover 001Aat the
front.
The cover moves back. AMG vehicles Features
287Stowage and features Z

X
To open: brieflypress the trim on
cover 001A.
The stowag ecompartment opens.
X To remove the insert: slideinsert 0010
forwards in the direction of the arrow.
X Remov einsert 0010.
X To re-install the insert: place the insert
into the holde rand press it in the opposite
direction of the arrow unti litengages.
X To close: foldd ownc over 001A.
i Youc an remove the ashtra yinsert and
us et he resulting compartment for
stowage.
Rear-compartmen tashtray X
To open: slidecover 0010forwards.
X To remove the insert: pull insert001Aup
and out.
X To instal lthe insert: installinsert 001Afrom
above into the holde rand press down into
the holde runtil it engages. Cigarette lighter
G
WARNING
Yo uc an burn yoursel fifyou touch the hot
heating element or the socket of the cigarette
lighter. In addition, flammable materials can ignite if:
R
the hot cigarett elighter falls
R ac hild holds the hot cigarett elighter to
objects, for example
There is arisk of fire and injury.
Always hold the cigarett elighter by the knob.
Always make sure that the cigarett elighter is
out of reach of children. Never leave children
unsupervised in the vehicle. All vehicles (except AMG)
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit.
X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To open: slide cover 001Aforwards until it
engages.
X Press in cigarett elighter 0010.
Cigarette lighter 0010will pop out
automatically when the heating element is
red-hot.
X To close: briefly press cover 001Aat the
front.
The cover moves back. 288
FeaturesStowage and features

AMG vehicles
Your attention must always be focused on the
traffic conditions. Only us ethe cigarette
lighte rwhen road and traffic conditions
permit.
X Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To open: briefly press the trim on
cover 001A.
The stowage compartmento pens.
X Press in cigarette lighter 0010.
Cigarett elighter 0010will pop out
automatically when the heatin gelemen tis
red-hot. 12
Vsockets
General notes X
Turn th eSmartKey to position 1in the
ignitio nlock (Y page 147).
The socket scan be used for accessories with
am aximum draw of 180 W(15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the socket sfor long periods when
the engine is switched off, the battery may
discharge.
i An emergenc ycut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the socket sisautomatically cut. This
ensures that there is sufficient power to
start the engine. Socket under the armrest
X
Open the stowage compartment under the
armrest (Y page 280).
X Lift up the cover of socket 001A.
Socket in the front-compartment center
console All vehicles (except AMG)
X
To open: slide cover 001Aforwards until it
engages.
X Lift up the cover of socket 0010.
X To close: briefly press cover 001Aat the
front.
The cover moves back. Features
289Stowage and features Z

AMG vehicles
X
To open: brieflypress the trim on
cover 001A.
The stowag ecompartment opens.
X Lif tu pt he cove rofsocket 0010.
X To close: foldd ownc over 001A.
Socket in the rear-compartment center
console X
Slide cover 0010forwards.
X Lift up the cover of socket 001A.Socket in the trunk X
Lift up the cover of socket 001A. mbrace
Important safety notes !
You must have alicense agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 0014MB Info call
button .Ifany of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)o r1-866-990-9007
R Canada: Customer Servic eat
1-888-923-8367
Shortly after successfully registerin gwith the
service, auser ID and password will be sent
to you by post. USA only: you can use this
password to log ontot he mbrace area under
"Owners Online" at http://
www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center 290
FeaturesStowage and features

R
as ervic esubscription is available
R thes tarter battery is sufficiently charged
i Determining th elocatio nofthe vehicle on
am ap is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer AssistanceC enter.
The mbrace system To adjust the volume during
acall, proceed
as follows:
X Press the 0008or0009 button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistancec all
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out aself-diagnosis.
Am alfunction in th esystem has been
detected if on eofthefollowin goccurs:
R The indicator lamp in th eSOS bu tton does
no tc om eond uringthe system self-test.
R The indicator lamp in the 0002Roadside
Assistanc ebutto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 0014MB Info call
button does not light up during self-
diagnosis of the system. R
The indicator lamp in one or more of the
following button scontinues to light up red
after the system self-diagnosis:
- SOS button
- 0002 Roadside Assistance call button
- 0014 MB Info call button
R after the system self-diagnosis, the
Inoperative or
Service Not Activated message appears in the
multifunction display.
If am alfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Servic eat
1-888-923-8367
Emergency call Important safety notes
!
You must have alicense agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 0014MB Info call
button .Ifany of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)o r1-866-990-9007
R Canada: Customer Servic eat
1-888-923-8367 Features
291Stowage and features Z

General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can alsobei nitiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call message.
The audio outpu tismuted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, avoice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the response center, the system was unable
to initiate an emergency call. This can occur
for instance if the relevant mobile phone
network is not available. The indicator lamp
in the SOS button flashes continuously.
The Call Failed message appears in the
multifunction displaya nd must be confirmed.
In this case, summon assistance by other
means. Making an emergency call G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is afire after an
accident
R the vehicle is on adangerous section of
road
R the vehicle is not visible or cannot easilybe
seen by other road users, particularly when
dark or in poor visibility conditions
There is arisk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to asafe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with awarning triangle. X
To initiate an emergency call
manually: press cover 001Abriefly to open.
X Press SOS button 0010briefly.
The indicator lamp in SOS button 0010
flashes until the emergency call is
concluded.
X Wait for avoice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 001A.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the 292
FeaturesStowage and features

vehicl
eimmediatel yafter pressing the SOS
button, you willn ot know whethermbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button 001A.
This initiates acall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 001A
flashes while the call is active. The
multifunction display shows the
Connecting Call message. The audio
output is muted.
If ac onnection can be made, the CallConnected message appears in the
multifunction display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that acall
is active. Durin gthe call, you can chang eto
the navigation menu by pressin gthe NAVI
button on COMAND ,for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance Center can ascertain the nature of
the problem (Y
page 297).
The Mercedes-Benz Customer Assistance
Center either sends aqualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate
ar oadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 001Ais flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonCOMAND.
MB Info call button Features
293Stowag eand featur es Z

X
Press MB Infoc all button001A.
This initiates acall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Infoc all button001Aflashes while
the connection is being made. The
Connecting Call message appears in the
multifunction display and COMAND is
muted.
If ac onnection can be made, the CallConnected message appears in the
multifunction display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that acall
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND ,for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button 001Ais flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display. X
To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonCOMAND.
Call priority When service calls ar
eactive, e.g .Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergenc ycall will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0008 button on the multifunction
steerin gwheel
R or the corresponding COMAND button for
ending atelephone call
i When acall is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in asafe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination
,the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destination sinthe vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered. 294
FeaturesStowage and features