Page 97 of 382

Problems with the sliding sunroof
G
WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the switch briefly in any direction
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as aresult of amalfunction ,contact
aq ualified specialist workshop. Problem Possible causes/consequences and
000B Solutions
The sliding sunroof
cannot be closed and
you cannot see the
cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X
Immediately after the sliding sunroof blocks, pull the 0006
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 0006
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment
feature. Sliding sunroof
95Opening and closing Z
Page 98 of 382
Page 99 of 382
Useful information
..............................98
Correct driver's seat position ............98
Seats .................................................... 99
Steering wheel .................................. 106
Mirrors ............................................... 109
Memor yfunction .............................. 112 97Seats, steering wheel and mirrors
Page 100 of 382

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please not ethat your vehicle may
not be equipped with all features
described. This also applies to safety-
related system sand functions.
i Read the information on qualified
specialist workshops: (Y page 26).Correct driver's seat position
G
WARNING
You could lose contro lofyour vehicle if you
do the following while driving:
R adjust the driver' sseat, head restraint,
steering wheel or mirrors
R faste nthe seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before startingt he engine. X
Observe the safety guidelines on seat
adjustment (Y page 99).
X Make sure that seat 0024is adjusted
properly.
Electrical seat adjustment (Y page 100)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in anormal upright position.
R you can fasten the seat belt properly.
R you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 106).
X Make sure that steering wheel 001Ais
adjusted properly.
Adjustingt he steering wheel electrically
(Y page 106)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safet yguideline sfor seat belts
(Y page 55).
X Check whether you have fastened seat
belt 0010properly (Y page 56). 98
Correct driver'
sseat positionSeats, steering wheel and mirrors
Page 101 of 382

The seat belt should:
R
fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way that you have agood view of road and
traffic conditions (Y page 109).
X Vehicles with amemor yfunction: save
the seat, steerin gwheel and exterior mirror
settings with the memory function
(Y page 112). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is arisk of injury.
When leaving the vehicle, alway stake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steerin gwheel or mirrors
R fasten the seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint,
steerin gwheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or
other vehicle occupant scould be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjustmen
tbutton sand become trapped.
Ther eisar iskofi njury.
While moving the seats, make sure tha tyour
hands or other body parts do not get under
the lever assembly of the seat adjustment
system. G
WARNING
When you adjust aseat, you or other vehicle
occupant scould become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Befor edriving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position .When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommendt hat children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and Seats
99Seats, steering wheela nd mirrors
Z
Page 102 of 382

properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information ,see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquidiss pilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objectsont he
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objectsint he
footwell or behind the seats when resetting
the seats. There is arisk that the seats
and/or the objectsc ould be damaged.
i The head restraintsint he front seats are
installed with the NECK-PRO system
(Y page 53). For this reason, it is not
possible to remove the head restraints
from the front seats.
For more information ,contact aqualified
specialist workshop.
i Further related subjects: Adjusting the seats
001A
Head restraint height
0010 Seat cushion angle
0024 Seat height
0021 Seat fore-and-aft adjustment
001E Backrest angle
i If PRE-SAFE ®
is triggered, the front-
passenger seat will be moved to abetter
position if it was previously in an
unfavorable position.
i You can store the seat settings using the
memory function (Y page 112).
i Vehicles with the through-loading
feature: if you fold down arear seat
backrest, the respective front seat is
moved forwards slightly in order to avoid
contact. Adjusting the head restraints
Important safety notes G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before startingt he engine.100
SeatsSeats, steering wheela
nd mirrors
Page 103 of 382

G
WARNING
If headr estraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the heada nd neck area,e.g.
in the event of an accident or when braking.
Always drive with the headr estraints
installed. Before driving off, make sure for
every vehicl eoccupant that the center of the
head restraint supports the back of the head
at about eye level.
General notes Observe the important safety guidelines for
seats (Y page99).
Do not rotate the headr estraints of the front
and rear seats. Otherwise, you cannot adjust
the height and angle of the headr estraints to
the correct position.
Adjusting the height of the head
restraints electrically X
To adjust the head restraint height: slide
switch for headr estraint adjustment 001Aup
or downint he direction of the arrow. Adjusting the luxury head restraints X
To adjust the side bolsters of the head
restraint: pushorpullr ight or left-hand
side bolster 001Ainto the desired position.
X To adjust the angle of the head
restraint: pushorpullt he headr estraint in
the direction of arrow 0010.
i Adjust the headr estraint so that the back
of yourh ead is as close to the head
restraint as possible.
Rear seat head restraints Important safet
ynotes G
WARNING
For your protection ,drive only with properly
positioned head restraints.
Adjust the head restraint ssothat they are as
close as possible to your head. This will
reduce the potential for injury to the head and
neck in the event of an accident or similar
situation.
Whenever the rear seats are occupied, only
drive the vehicle with the head restraints
installed and engaged. Head restraint sare
intended to help reduce injuries during an
accident. Seats
101Seats, steering wheel and mirrors Z
Page 104 of 382

Adjusting th
erears eat hea drestraint
angle X
Pull or push th etop of th ehead restraint
until it is in th edesired position.
Removing and installing th erears eat
hea drestraints G
WARNING
If head restraints are not installe dand
adjusted correctly, they cannot provide
protection as intended. Ther eisanincreased
risk of injury in th ehead and nec karea, e.g.
in th eeven tofana ccidentorwhen braking.
Always driv ewith th ehead restraints
installed. Before driving off ,makes ure for
ever yvehicle occupant that th ecenter of the
head restrain tsupports th eback of th ehead
at about eye level.
! Mak esure that th erear window roller
sunblin dhas been retracte dbefore the rear
head restraint sare removed. You could
otherwise damage the roller sunblind. X
To remove: pull the head restraint up to
the stop.
X Press release catch 001Aand pull the head
restraint out of the guides.
X To re-install: insert the head restraint so
that the notches on the bar are on the left
when viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position. Adjusting the multicontour seat
The multicontour seat function is only
available for vehicles in Canada. 001A
To adjust the thigh cushion
0010 To adjust the backrest contour in the
lumbar region
0024 To adjust the backrest contour in the
upper back region
0021 To adjust the side bolsters of the seat
backrest
You can adjust the contour of the fron tseats
individually so as to provide optimum support
for your back and sides.
X Turn the SmartKey to position 2in the
ignition lock (Y page 147).102
SeatsSeats, steering wheel and mirrors