2014 MERCEDES-BENZ CLS-Class Owner's Manual

X
Select Yes with the
000Aor0004 buttons
on the COMAND system.
X Confirm with the 0001button on the
COMAND system.
The system calculate sthe route and
subsequently starts the route guidance with
the address entered.
i If yo uselect No ,t
he address can be saved
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
i Youc an onl yusethe Destination
Download function if the vehicl eis
equipped with anavigation system.
Route Assistance
Thi sservice is part of the mbrace PLUS
Packag eand canno tbepurchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
an avigation system.
Within the framework of this service, you
receive aprofessional and reliable form of
navigation support without having to leave
your vehicle.
The customer servic erepresentativ efinds a
suitable route depending on your vehicle's
curren tposition and the desired destination.
You will then be guided live through the
current route section.
Search &Send General notes
i
To use "Search &Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace servic esubscription.
"Search &Send" is adestination entry
service. Adestination address which is found
on Google Maps ®
can be transferred via mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X
Go to the website http://
www.maps.google.com and enter a
destination address intot he entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button.
i Example:
If you select 'Sen dtovehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switc hont he ignition.
The destination address is loaded intot he
vehicle's navigation system.
Ad isplay message appears, asking
whether navigation should be started.
X Select Yes by sliding
0003000C0009and turning
0004000C000B the COMAND controller and confirm
with 000E.
The system calculates the rout eand
subsequently starts the rout eguidance
wit hthe address entered.
i If you select No ,t
he address can be saved
in th eaddress book.
i If you have sen tmoret hano ne
destination address ,eachi ndividual
destination must be confirmed separately. Features
295Stowage and featu res Z

i
Destinatio naddresses are loaded in the
same order as the order in which they were
sent.
Please not ethe following if you have
multiple Mercedes-Benz vehicles with
mbrace and activ embrace accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remot
eopenin gifyou
have unintentionally locked your vehicle and
ar eplacemen tSmartKey is not available.T he
vehicle can be opened by the Mercedes-Benz
Customer AssistanceC enter.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Ben zCustomer
Assistanc eCente rat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for you rpassword.
X Return to your vehicle at th etimea greed
upon wit hthe Mercedes-Ben zCustomer
Assistanc eCenter.
US Ao nly:alternatively, the vehicle can be
opened via:
R the Internet ,under the "Owner sOnline"
section
R the telephon eapplication (e.g .iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remot eopening is only possible if
the corresponding mobile phone network
is accessible. Vehicle remot
eclosing The remot
eclosing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remot eclosing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)o r1-866-990-9007
R Canada: Customer Servic eat
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet,u nder the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible. 296
FeaturesStowage and features

Stolen vehicle recovery service
If your vehicle has been stolen:
X
Notify the police.
The police will issue anumbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds ,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or arecovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or aRoadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the RoadsideAssistance Connected message in the
COMAND display.Ift he vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis received. Start vehicle diagnosis?
message appears in the display. X
Confirm the message with Yes .
X When the Vehicle Diagnosis Please Start Ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 147).
X When the Please follow the instructions received by phone and
move your vehicle to
asafe position. message appears, follow the
customer service representative's
instructions.
The message in the displayd isappears.
If you select Cancel ,t
he vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis activated. message.
When the diagnosis is completed, the
Transfer vehicle diagnostics data (Voice connection may be
interrupted during data transfer.)
message appears. The vehicle data can now
be sent to the Customer Assistancec
enter.
X Press OK to confirm the message.
The voice connection with the Customer
Assistancec enter is terminated.
You will see the Vehicle Diagnosis: Transferring data... message.
The vehicle data is sent to the Customer
Assistancec enter.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at alater time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistancec enter. Ifaservice is overdue,
the COMAND display shows amessage Features
297Stowage and features Z

about various special offers at your
workshop.
R monthly status informatio ne-mail on oil
level ,air pr essure, maintenance, brakes,
etc. If applicable,y ou willreceive
information on special offers in the e-mail.
USA only :this information can alsobe
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page2 7).
Information on Roadsid eAssistance
(Y page2 3).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Ar oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once aroute has been received by the
navigation system, you will see the has been saved to memory card.
Do you want to start route
guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To startr outeguidance: selectYes .
An overview of the route is shown in the
display.
i If you select No ,t
he saved route can be
called up later via the navigation menu.
X Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions. Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data which is sent to the Customer
Assistance Center contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The area can be determined as either acircle
or ap olygon with amaximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
text message. 298
FeaturesStowage and features

Triggerin
gthe vehicle alarm With thi
sfun ction, yo ucan trigge rthe
vehicle's panic alarm via text message. An
alarm sounds and the exterior lighting
flashes. Depending on the setting, the panic
alarm lasts five or ten seconds. Afterwards,
the alarm switches off. Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There is arisk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the rang eofmovemen tofthe garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbo nmonoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
the engine runnin ginenclosed spaces
without sufficient ventilation.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
When programming agarage door opener,
park the vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Servic eat
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i Notes on the declaration of conformity
(Y page 25).
USA:F CC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming Programming buttons
Observe the "Important safety notes"
(Y page 299). Integrated garage door opener in the rear-view
mirror
Garage door remote control 001Eis not part of
the integrated garage door opener.
X The first time before programming, clear
the integrated garage door opener memory
(Y page 301).
X Turn the SmartKey to position 2in the
ignition lock. Features
299Stowage and features Z

X
Press and hold one of buttons 0010to0021 on
the integrated garage door opener.
After ashort time, indicator lamp 001Alights
up yellow.
i Indicator lamp 001Alights up yellow as soon
as button 0010,0024or0021 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 001Awill only light up yellow after ten
seconds have elapsed.
X Release button 0010,0024or0021.I ndicator
lamp 001Aflashes yellow.
X Point garage door remot econtrol 001E
towards buttons 0010to0021 on the rear-view
mirror at adistanc eof2to8i nches (5 to
20 cm).
i The required distanc ebetween remote
control 001Eand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
X Press and hold button 0025on remot econtrol
001E until indicator lamp 001Alights up green.
If indicator lamp 001Alights up green or
flashes, then programming has been
successful.
X Release button 0025on remote control 001Efor
the garage door drive system.
X If indicator lamp 001Alights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 001Eand the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using arolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system. Synchronizing the rolling code
Observe the "Important safety notes"
(Y
page 299).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
object sare present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually ,you now have 30seconds to
initiate the next step.
X Press previously programmed button 0010,
0024 or0021 of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadia nradio frequency laws require a
"break "(or interruption )ofthetransmission
signals after broadcastin gfor afew seconds.
Therefore, these signals may no tlast long
enough for th eintegrate dgarag edoor
opener. The signal is no trecognized during
programming. Comparable with Canadian
law, some U.S.g arage door openers also
feature a"break".
Procee dasfollows:
R if you live in Canada
R if you have difficulties programmin gthe
garag edoor opener (regardless of where
you live )when usin gthe programming
steps 300
FeaturesStowage and features

X
Press and hold one of buttons 0010to0021 on
the integrated garage door opener.
After ashort time, indicator lamp 001Alights
up yellow.
X Release the button.
Indicator lamp 001Aflashes yellow.
X Press button 0025of garage door remote
control 001Efor two seconds, then release it
for two seconds.
X Press button 0025again for two seconds.
X Repeat this sequence on button 0025of
remot econtrol 001Euntil indicator lamp 001A
lights up green.
If indicator lamp 001Aturnsr ed, repeat the
process.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programmin gthe integrated garage door
opener on the rear-view mirror, take noteof
the following instructions:
R Check the transmitter frequenc yofgarage
door drive remot econtrol 001E.This can
usually be found on the back of the remote
control.
The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to4 33MHz.
R Replace the batteries in garage door
remote control 001E.This increases the
likelihood that garage door remote control
001E will transmit astronga nd precis esignal
to the integrated garage door opene rinthe
rear-view mirror.
R When programming, hold remote control
001E at varying distances and angles from the
button that you are programming. Try
various angles at adistance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control
001E.
R Note that some remote controls only
transmit for alimited amount of time (the
indicator lamp on the remote control goes
out). Press button 0025on remote control
001E again before transmission ends.
R Align the antennac able of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2in the
ignition lock.
X Press button 0010,0024or0021 which you have
programmed to operate the garage door.
Garage door system with afixed code:
indicator lamp 001Alights up green.
Garage door system with arolling code:
indicator lamp 001Aflashes green.
i The transmitter will transmit asignal as
long as the button is pressed. The
transmission is halted after amaximum of
ten seconds and indicator lamp 001Alights
up yellow. Press button 0010,0024or0021 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0010and 0021.
The indicator lamp lights up yellow.
X Press and hold buttons 0010and 0021until the
indicator lamp turns green. Features
301Stowage and features Z

i
Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Compass
Calling up the compass To receive
acorrect displayinr ear-view
mirror 001A,the compass must be calibrated
and the magnetic field zone set.
X Briefly press button 0024.
Compass 0010displays in which compass
direction the vehicle is currently traveling:
N ,
NE ,
E ,
SE ,
S ,
SW ,
W or
NW .
Setting the compass North America zone map
South America zone map
X
Set your location using the zone maps.
X Press and hold button 0024(Ypage 302) for
approximately three seconds.
The zone currently selected appears in
compass display 0010(Ypage 302).
X To selectt he zone:press
button 0024(Ypage302) repeatedl yuntil the
desired zone is selected.
The zone has been selected whe ncompass
display 0010(Ypage 302) shows the heading.
This takes afew seconds. 302
FeaturesStowage and features