2014 MERCEDES-BENZ B-CLASS SPORTS Owners Manual

Sun visors
Overview G
WARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is arisk of an
accident.
Always keep the mirror cover folded down
while driving. 001A
Mirror light
0010 Bracket
0023 Retaining clip, e.g. for acar park ticket
0021 Vanity mirror
001E Mirror cover
Vanity mirror in the sun visor Mirror light
001Aonly functions if the sun visor
is clipped into bracket 0010and mirror cover
001E has been folded up.
Glare from the side X
Fold down the sun visor.
X Pull the sun visor out of retainer 0010.
X Swing the sun visor to the side.
X Vehicles with mirror lights: slide the sun
visor horizontally as desired. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant .Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged. Example: vehicles with
acover over the stowage
compartment
X To open: push the lower section of
cover 001A.
The stowage compartment opens.
X To remove the insert: lift insert0023
up 0010 and out.
X To re-install the insert: press insert0023
intot he holder until it engages.
i If you remove the ashtray insert ,you can
use the resultin gcompartment for
stowage.
Rear-compartment ashtray Features
263Stowage and features Z

X
To open: pull cover 0023outbyi tstope dge.
X To remove: pull insert0010by recess 001Ain
th ed irection of arrow 0021until it audibly
releases.
X Lif tins ert 0010up and out.
X To install th einsert: placeinsert 0010from
abov eintot he holder and press down until
it engages. Cigarett
elighter G
WARNING
You can burn yoursel fifyou touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarett elighter falls
R ac hild holds the hot cigarett elighter to
objects, for example
There is arisk of fire and injury.
Always hold the cigarett elighter by the knob.
Always make sure that the cigarett elighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit. Example: vehicles with
acover over the stowage
compartment X
Turn the SmartKey to position 2in the
ignition lock (Y page 137).
X To open: push the lower section of
cover 001A.
The stowage compartment opens.
X Press in cigarett elighter 0010.
Cigarette lighter 0010will pop out
automatically when the heating element is
red-hot. 12
Vsockets
Point stoo bserve befor euse X
Turn th eSmartKey to position 1in the
ignitio nlock (Y page 137).
The socket scan be used for accessories with
am aximum draw of 180 W(15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the socket sfor long periods when
the engine is switched off, the battery may
discharge.
i An emergenc ycut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the socket sisautomatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console Vehicles with
acover over the stowage
compartment 264
FeaturesStowage and features

X
To open: push the lowe rsection of
cover 001A.
The stowage compartment opens.
X Lift up the cover of socket 0010.Vehicles without
acover over the stowage
compartment
X Lift up the cover of socket 001A.
Socket in the rear-compartment center
console X
Pull cover 001Aout by its top edge.
X Lift up the cover of socket 0010.Socket in the cargo compartment X
Lift up the cover of socket 001A. mbrace
General notes You must have
alicense agreement to
activat ethe mbrace service. Make sure that
your system is activated and operational. To
log in, press the 001FMB Infoc all button.If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact the following telephon eassistance
service:
Customer Service at 1-888-923-8367
Shortly after successfully registering with the
service, auser ID and password will be sent
to you by post.
The system is available if:
R it has been activated and is operational
R the correspondin gmobile phone network
is available for transmitting data to the
Customer Center
R as ervic esubscription is available
R the starter batter yissufficiently charged
i Determinin gthe location of the vehicle on
am ap is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
265Stowage and features Z

The mbrac
esystem To adjus
tthe volume during acall, proceed
as follows:
X Press the 0008or0009 button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistancec all
R MB Info call
System self-test After you have switched on the ignition, the
system carries out aself-diagnosis.
Am alfunction in th esystem has been
detected if on eofthefollowin goccurs:
R The indicator lamp in th eSOS bu tton does
no tc om eond uringthe system self-test.
R The indicator lamp in the 0014Roadside
Assistanc ebutto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 001FMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following button scontinues to light up red
after the system self-diagnosis:
- SOS button
- 0014 Roadside Assistance call button
- 001F MB Info call button
R After the system self-diagnosis, the
Inoperative or
Service Not Activated message appears in the
multifunction display.
If am alfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means. Have the system checked at the nearest
authorized Mercedes-Benz Center or call the
following telephone assistance service:
Customer Servic
eat1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergenc yif:
R you see smoke inside or outside of the
vehicle, e.g. if there is afire after an
accident
R the vehicle is on adangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is arisk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to asafe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordanc ewith national
regulations, e. g. with awarning triangle.
You must have alicense agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 001FMB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact the following telephone assistance
service:
Customer Servic eat1-888-923-8367
General notes
An emergenc ycall is dialed automatically if
an air bag or Emergency Tensionin gDevice is
triggered.
i You cannot end an automatically
triggered emergenc ycall yourself. 266
FeaturesStowage and features

An emergency cal
lcan also be initiated
manually.
As soo nasthe emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction displays hows the
Connecting Call message.
The audioo utput is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, avoice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The Call Failed message appears in the
multifunction displaya nd must be confirmed.
In this case, summon assistance by other
means. Making an emergency call
X
To initiate an emergency call
manually: press cover 001Abriefly to open.
X Press SOS button 0010briefly.
The indicator lamp in SOS button 0010
flashes until the emergency call is
concluded.
X Wait for avoice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 001A.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button Features
267Stowage and features Z

X
Press Roadside Assistance button 001A.
This initiates acall to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 001Aflashes while the call is active.
The multifunction display shows the
Connectin gCall message. The audio
output is muted.
If ac onnection can be made, the CallConnected message appears in the
multifunction display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that acall is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 271).
The Mercedes-Benz Customer Assistance
Center either sends aqualified Mercedes-
Benz technician or makes arrangement sfor
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate
ar oadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 001Ais flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonthe audi osystemoron
COMAND.
MB Info call button X
Press MB Info call button 001A.
This initiate sacall to th eMercedes-Benz
Custome rAssistance Center.
The indicator lamp in MB Info call
button 001Aflashes while the connection is
being made. The multifunction display
shows the Connecting Call message.
The audios ystem is muted.
If ac onnection can be made, the Call Connected message appears in the
multifunction display. 268
FeaturesStowage and features

If
am obilep hone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that acall is active. During the
call,y ou can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice outputisn ot available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button 001Ais flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0008button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
ap hone cal lonthe audi osystemoron
COMAND.
Call priority When servic
ecallsa re active, e.g. Roadside
Assistanc eorMBInfoc alls, an emergency
call can still be initiated. In this case, an
emergenc ycall will tak epriorit yand override
all other active calls. The indicator lamp of th
erespective button
flashes until th ecall is ended.
An emergenc ycall can only be terminated by
th eM ercedes-Ben zCustome rAssistance
Center.
All other calls can be ended by pressing:
R the 0008 button on the multifunction
steering wheel
R the corresponding button on the audio
system or on COMAND for ending a
telephone call
i When acall is initiated, the audios ystem
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in asafe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 millionP oints of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination ,the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destination sinthe vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently startst he route guidance with
the address entered.
i If you select No ,t
he address can be saved
in the address book.
i The destination download function is
available if the relevant mobile phone
network is available and data transfer is
possible. Features
269Stowage and features Z

i
The destination download function can
only be used if the vehicle is equipped with
an avigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
an avigation system.
Within the framework of this service, you
receive aprofessional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
curren tposition and the desired destination.
You will then be guided live through the
current route section.
Search &Send General notes
i
To use "Search &Send", your vehicle
must be equipped with mbrace and a
navigation system. Additionally, an mbrace
servic esubscription must be completed.
"Search &Send" is adestination entry
service. Adestination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address intot he entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button on the website.
i Example: If you select 'Sen
dtovehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace accoun tinto
the correspondin gfield.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switc hont he ignition.
The destination address is loaded intot he
vehicle's navigation system.
Ad isplay message appears, asking
whether navigation should be started.
X Select Yes by turning
0004000C000Bor sliding
0003000C0009 the COMAND controller and press
000E to confirm.
The system calculates the rout eand
subsequently starts the rout eguidance
wit hthe address entered.
i If you select No ,t
he address can be saved
in th eaddress book.
i If you have sen tmoret hano ne
destination address ,eachi ndividual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as th eorder in whic htheyw ere
sent.
If you own multiple Mercedes-Benz
vehicles wit hmbrace and activated mbrace
accounts:
If multiple vehicles are registere dunder the
same e-mail address ,the destination will
be sen ttoall the vehicles.
Vehicle remoteo pening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
ar
eplacement SmartKey is not available. 270
FeaturesStowage and features