SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more than two seconds to
produce audio for the
selected channel.None. This message
should disappear
shortly.
Sat Fault/SIRIUS
system failure Internal module or
system failure present.If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a
fault. See your
authorized dealer for
service.
Invalid Channel Channel no longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna. The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress. None. The process may
take up to three
minutes.
Call SIRIUS
1–888–539–7474 Satellite service has
been deactivated by
SIRIUS Satellite Radio.Call SIRIUS at
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the selected category are
locked or skipped.Unlock or unskip the
channels using the
channel guide.
Subscription Updated SIRIUS has updated the channels available for
your vehicle.None.
MyFord Touch
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Composing a Text Message
Note:This is a speed-dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
Note: Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
3. You can select Edit Text and use the system keyboard to create a text message or select from the following options:
Pre-defined text message options
Call me later
Can you give me a call?
I just left, I’ll be there soon
I’ll call you back in a few minutes I’ll call you when I get there
I’m ahead of schedule, so I’ll be there early I’m on my wayI’m outside
I’m running a few minutes late LOLNo
OK
Stuck in traffic ThanksYe s
Receiving a Text Message
Note: If you select View and your vehicle is traveling over 5 mph
(8 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
• View to view the text message.
• Listen for SYNC to read the message to you.
• Dial to call the contact.
• Ignore to exit the screen.
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Changing Your Door Keypad Code (If Equipped)
To change the keypad code for your keyless entry keypad system:
1. Press the Menu icon > Vehicle > Edit Door Keypad Code.
2. Enter your current factory code, then, when prompted, enter yournew code.
Active Park Assist (If Equipped)
When activated, your system will display directions for you regarding the
active park assist process.
For complete information on this system, please refer to Active park
assist in the Driving Aids chapter.
Settings
Access and adjust system settings, voice features, as well as phone,
navigation and wireless settings. Some of these settings can also be
accessed with regard to their specific modes (i.e., phone and media).
System Settings
Press the Menu icon > Settings > System, then select from the following:
System settings
Language Distance Units
Temperature Units System Prompt Volume
Touchscreen Beeps Keyboard Layout
Install Applications Master Reset
Voice Settings
Customize the level of system interaction, help and feedback.
Press the Menu icon > Settings > Voice.
Voice settings
Interaction Mode Standard interaction mode provides more
detailed interaction and guidance.
Advanced mode has less audible interaction
and more tone prompts.
Confirmation
Prompts Short questions asked by the system when
the system has not clearly heard or
understood your request.
Note:
Even with confirmation prompts turned
off, you may be asked to confirm settings
occasionally.
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HEADLAMP CONTROL
Turns the lamps off.
Turns on the parking
lamps, instrument panel lamps,
license plate lamps and tail lamps.
Turns the headlamps on.
Note: The head lamp indicator will illuminate when the head lamps are
activated.
Autolamp control (if equipped)
The autolamp system provides light
sensitive automatic on-off control of
the exterior lights normally
controlled by the headlamp control.
•To turn autolamps on, rotate the
control to
.
• To turn autolamps off, rotate the
control from the autolamp
position.
Note: If the vehicle is equipped with autolamps, it will have the
windshield wiper rainlamp feature. When the windshield wipers are
turned to low- or high-speed wiping during daylight, and the headlamp
control is in the autolamp position, the exterior lamps will turn on after a
brief delay and will remain on until the wipers are turned off.
Autolamp delay system (if equipped)
If your vehicle is equipped with autolamps, you can set the delay time to
keep the headlights on for up to one minute after the key is turned off.
The autolamp delay settings are adjusted through the message center in
the instrument cluster. The default delay time from the factory is set to
20 seconds.
Note: The headlamps can be activated manually by pulling the high
beam/flash-to-pass lever toward you. The headlamps are deactivated
after 30 seconds or three minutes if any door is open.
A
A
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INTELLIGENT ACCESS KEY (IA KEY)Your vehicle is equipped with two
intelligent access keys which
operate the power locks and the
remote entry system. You have to
have the IA key in the vehicle to
activate the push button start
system.
The IA key also contains a removable
mechanical key blade that can be
used to unlock the driver door. To
release the mechanical key blade,
press the release buttons on the edge
of the transmitter and remove the
key blade.
Your IA keys are programmed to your vehicle. You cannot enter or start
your vehicle with an unprogrammed key. If you lose one or both of your
IA keys, replacements are available from your authorized dealer. For
more information on programming replacement IA keys, refer to the
SecuriLock passive anti-theft system section in this chapter.
Note: Your vehicle’s IA backup keys
were issued with a security tag that
provides important vehicle key cut
information. It is recommended that
you keep the tag in a safe place for
future reference.
MYKEY
MyKey allows you to program keys with restricted driving modes to
promote good driving habits. All but one of the keys programmed to the
vehicle can be activated with these restricted modes. Any keys that have
not been programmed are referred to as an “administrator key” or
“admin key” which can be used to:
• create a restricted key
• program optional MyKey settings
• clear all MyKey features altogether.
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Once a key has been programmed you can access the following
information using the information display control:
•How many admin keys and MyKeys are programmed to the vehicle.
• The total distance the vehicle has been driven with a MyKey.
For vehicles equipped with Intelligent Access Key (push button start),
when both a MyKey and an Admin Intelligent Access key (fob) are present,
the admin fob will be recognized by the vehicle to start the vehicle.
Standard Settings
These settings cannot be changed.
•
Belt-Minder. This cannot be disabled and the five–minute timer does not
expire. The audio system is muted when MyKey Belt-Minder is activated.
• Early distance to stop. Warnings are displayed in the information display
control followed by an audible tone at 15 miles to stop.
• Driver assist features, if equipped on your vehicle, are forced on: Parking
aid, blind spot information system (BLIS) with cross traffic alert and the
collision warning system.
Optional Settings
These settings can be configured right after a MyKey is first created or
changed afterword with an admin key.
• Vehicle speed limit of 80 mph (130 km/h). Visual warnings are
displayed followed by an audible tone when vehicle speed has
reached 80 mph (130 km/h).
• Vehicle speed warning of 45, 55 or 65 mph (75, 90, or 105 km/h).
Visual warnings are displayed followed by an audible tone when the
preselected vehicle speed is exceeded.
• Audio system maximum volume of 45%. A message in the audio
system is displayed when attempting to exceed the limited volume.
• AdvanceTrac. The system cannot be turned off when Always-on has
been set.
Creating a MyKey
Use the information display control to create a MyKey
1. Hold the key next to the symbol on the right side of the steering column (or next to the back-up location on the right side of the
steering column) refer to Keyless startingin theDriving chapter for
backup slot location.
2. Turn the ignition on.
3. Access the main menu on the information display controls and select Settings, then MyKey by pressing OK or the > button.
4. Press OK to select Create.
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5. When prompted, hold the OK button until you see a messageinforming you to label this key as a MyKey. The key will be restricted
at the next start.
The key is successfully programmed. Make sure you label it so you can
distinguish it from the admin keys.
To program optional settings for the key(s), refer to
Programming/changing optional settings. If your vehicle is equipped
with remote start, refer to Using MyKey with remote start systems.
Programming/Changing Optional Settings
Note: All programmed keys can be cleared within the same key cycle in
which a key was programmed, otherwise an admin key is required to
clear the keys. To clear all keys, refer to Clear all MyKeys.
You can access the optional settings through the information display
control.
1. Turn the ignition on using an admin key.
2. Access the main menu and select Settings, then MyKey.
3. Use the arrow buttons to get to an optional feature.
4. Press OK or > to scroll through settings.
5. Press OK or > to make a selection.
Clearing All MyKeys
Note: All programmed MyKeys can be cleared within the same key cycle
in which a MyKey was created, otherwise an admin key is required to
clear the keys.
To clear all MyKeys (which removes all restrictions and returns them to
admin key status), use the information display control to do the
following:
1. Access the main menu and select Settings, then MyKey.
2. Scroll to Clear All and press the OK button.
3. Hold the OK button until ALL MYKEYS CLEARED is displayed.
Checking MyKey System Status
The information display control displays information about keys
programmed to the vehicle:
• MYKEY MILES: Tracks mileage when a restricted key is used. If
mileage does not accumulate as expected, then the key is not being
used by the intended user. The only way to reset this to zero is by
resetting the keys. If the mileage is lower than the last time you
checked, then the key system has been recently reset.
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•# MYKEY(S): Indicates how many restricted keys are programmed
to the vehicle. Can also be used to detect deletion of a restricted key.
• # ADMIN KEY(S): Indicates how many admin keys are programmed
to the vehicle. Can also be used to detect if an additional key has
been programmed to the vehicle.
Using MyKey with Remote Start Systems
MyKey is NOT compatible with non-Ford-approved aftermarket remote
start systems. If you choose to install a remote start system please see
your Ford authorized dealer for a Ford-approved remote start system.
The following information MAY help customers who choose to use a
non-Ford-approved remote start system. The actions provided below do
NOT make MyKey compatible with non-Ford-approved remote start
system, but it MAY help you to retain some MyKey functions.
Vehicles Equipped with Traditional Keys
When using a non-Ford-approved remote start system, the default
settings may recognize the remote start system as an additional admin
key with its associated privileges. This makes it NOT compatible with
MyKey. Restart the vehicle when you insert a key into the ignition
cylinder it may help you to retain some MyKey functions.
In addition to the key that has been programmed as a MyKey, owners of
vehicles equipped with traditional keys have the option to program the
non-Ford-approved remote start system as a MyKey if the remote start
fob is used by the MyKey driver.
To program a non-Ford-approved remote start system as a MyKey, do the
following:
1. Enter the vehicle and close all doors.
2. Remote start the vehicle using a non-Ford approved remote start fob.
3. Follow Steps 1-5 in the Creating a MyKeysection.
Vehicles Equipped with Intelligent Access Key (Push Button Start)
Note: It is not possible to program the remote start system as a MyKey
on vehicles equipped with intelligent access key (push button start).
Therefore, you should treat the remote start fob as you would any other
admin key. When the vehicle is started using remote start, the system
will stall the vehicle when you either enter the vehicle or shift the
vehicle into gear. Prior to the stall, the vehicle will have administrative
privileges. When you restart the vehicle, the vehicle will identify the user
as an admin or MyKey driver depending on the settings of the actual key
used to start the vehicle.
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