Cleaning312
Waxing ............................................ .312
Repairing minor paint damage ............................313
Cleaning the windows and wiper blades .....................314
Maintenance and Specifications 318
Battery ........................................... .322
High-voltage battery ...................................324
Charging the high-voltage battery .........................325
Motor/Electronics Coolant ...............................331
Part numbers ........................................336
Maintenance product specifications and capacities .............337
Vehicle identification number ............................339
Accessories 340
Accessories ........................................ .340
Ford Extended Service Plan 342
Scheduled Maintenance 346 Normal scheduled maintenance and log .....................351
Appendices 356
Index 374
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted. © Ford Motor Company 2012
4Table of Contents
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•MyView: You can choose what to display in this view. Selecting Change
MyView in the options menu allows you to scroll through two columns
of content choices. The content you select is saved to the current
driver’s key as MyView.
Note: Trip data cannot be reset in MyView. See Tri p1&2information
below.
Trip 1 & 2 Use the arrow buttons to choose between the following.
Trip 1 & 2 Standard Enhanced Budget text
Trip distance xxx
Elapsed trip time x xx
XXX Wh/mi (km)
– Energy used
per unit of
distance x
XX.X kWh
–Energy used x
Budget Text x
Total Odometer. x xx
Press and hold OK to reset the currently displayed trip information.
• Trip distance — shows the accumulated trip distance.
• Elapsed trip time — timer stops when the vehicle is turned off and
restarts when the vehicle is restarted.
• XXX Wh/mi (km) — shows the average Energy (watt-hours) used per
unit of distance for a given trip
• XX.X kWh — shows the total Energy (kilowatt-hours) used for a given
trip.
• Budget Text — Shows the distance to your next charge point and the
surplus distance available, or your budget and status if you didn’t
identify a charge point through the navigation system.
• Total Odometer — Displays the total distance the vehicle has traveled.
This value can not be reset.
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EnergyUse the arrow buttons to choose the desired energy display.
Energy
Energy History OptionsTime intervals /
Help
Energy Coach Options Help
• Energy History: This view from left to right starts with the Budget
View gauge and adds historical Energy Use and Budget data. The data
is represented as an average for time intervals of either 1, 2 or
6 minutes, with the leftmost interval being the most recent. Total time
for the five intervals is shown at the bottom of the view. Interval time
can be selected in the Options menu. Intervals shown in grey color are
from the previous drive.
• Energy Coach: This view provides a comparison of your recent
Acceleration, Braking and Cruising behavior to what is recommended
for most efficient use of energy under present conditions. The
horizontal bars fill from left to right with best efficiency (and Blue
color) shown as at least half full. When the bars are less than half full,
the color is Amber, suggesting that a change in behavior is needed to
achieve better energy efficiency.
Information In this mode, you can view different vehicle system information
and perform a system check.
Warnings
XX Warnings Displays the number of warnings that need immediate attention in red. You can only view the
warnings from the System Check menu. View them
immediately by pressing OK and then OK again to
enter system check. Use the up/down arrows to
scroll through the warnings.
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Satellite Radio Information (If Equipped)
Satellite Radio Channels
SIRIUSbroadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of SIRIUS satellite radio channels, visit www.sirius.com in
the United States, www.siriuscanada.ca in Canada, or call SIRIUS at
1–888–539–7474.
Satellite Radio Reception Factors
To receive the satellite signal, your vehicle has been equipped with a
satellite radio antenna located on the roof of your vehicle. The vehicle
roof provides the best location for an unobstructed, open view of the sky,
a requirement of a satellite radio system. Like AM/FM, there are several
factors that can affect satellite radio reception performance:
• Antenna obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
• Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
• Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUS Satellite Radio Service
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a subscription based satellite radio service that
broadcasts music, sports, news and entertainment programming. A
service fee is required in order to receive SIRIUS service. Vehicles that
are equipped with a factory installed SIRIUS satellite radio system
include hardware and a limited subscription term, which begins on the
date of sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUS features, please contact SIRIUS at 1–888–539–7474.
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Cleaning the Touchscreen Display
Clean the display with a clean, soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray alcohol onto the display. Do
not use detergent or any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC, do not:
• Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
• Leave playing devices in the vehicle during extreme conditions as it
could cause them damage. Refer to your device’s user guide for
further information.
• Attempt to service or repair the system. See your authorized dealer.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY
The infotainment display (A) is located on the right side of your
instrument cluster. It allows you to view and make minor adjustments to
active modes without taking your hands off the wheel. For example:
•In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
• In phone mode, you can accept or reject an incoming call.
• In navigation mode (if equipped), you can view the current route or
activate a route.
• In surplus mode, surplus (or status) is represented by either
butterflies or a gauge. The number of butterflies matches the current
surplus or status distance up to a maximum of sixteen butterflies. The
more efficiently you drive, the more butterflies (or higher status)
display, and vice versa. See Message centerin theInstrument Cluster
chapter for more information.
When you enter or turn off the vehicle, you have the opportunity to view
charging status, charge start and end times as well as the charging mode.
You can also switch your charging mode between Value Charge and
Charge Now. See Convenience charging with MyFord mobile in the
High Voltage Battery chapter.
A
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Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume. Poor time-alignment
by the radio
broadcaster.
None. This is a
broadcast issue.
Sound fading or
blending in and out The radio is shifting
between analog and
digital audio.None. This is a
reception issue that
may clear up as you
continue to drive.
Audio mute delay
when selecting HD2 or
HD3, multicast preset
or direct tune. The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None. This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune The previously stored
multicast preset or
direct tune is not
available in your
current reception area.None. The station is
not available in your
current location.
Text information does
not match currently
playing audio Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
No text information
shown for currently
selected frequencyData service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
HD2 through HD7
stations not found
when Scan is pressed.Pressing Scan disables
HD2 through HD7
channel search.None. This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite
radio system includes hardware and a limited subscription term which
begins on the date of sale or lease of the vehicle. Refer to your authorized
dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
Satellite radio electronic serial number (ESN): You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the bottom left corner of the touchscreen,
then SIRIUS > Options > ESN.
Potential satellite radio reception issues
Antenna obstructions For optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense
tree foliage and thunderstorms can interfere
with your reception.
Station overload When you pass a ground-based broadcast
repeating tower, a stronger signal may overtake
a weaker one and the audio system may mute.
Satellite radio signal
interference Your display may show ACQUIRING...to
indicate the interference and the audio system
may mute.
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