
Stopping:The vehicle is equipped with a regenerative braking system.
Slowing the vehicle adds charge to the high voltage battery which
improves vehicle range.
Transmission Operation: This electric vehicle is equipped with a single
speed transmission. Torque is delivered to the wheels seamlessly without
shifting associated with a normal automatic transmission.
Neutral: N (Neutral gear)
Low: L (Low gear) is designed to mimic the enhanced engine braking
available in conventional vehicles. L (Low gear) will produce a higher
level of regenerative braking when your foot is off the accelerator pedal.
This is normal and will not damage your vehicle.
Reverse: R (Reverse gear)
Unique electric operating characteristics
Your electric vehicle, with its new technology, behaves differently
compared to a conventional vehicle or hybrid. Here is a description of
the major differences:
Battery: The best battery performance and life comes when the high
voltage battery is at a moderate temperature. The high voltage battery is
heated and cooled by a liquid cooling loop. The high voltage battery
consists of two packs one located under the rear seat and the second
located behind the rear seat in the trunk of the vehicle.
Plugging In: The electric vehicle must be plugged in to recharge the high
voltage battery. The vehicle is equipped with a high voltage charge port on
the front left hand fender for charging. The vehicle comes standard with a
120V convenience cord set which is located in the trunk. This can be
plugged into any standard electric outlet and will fully charge the high
voltage battery in about 18-20 hours. Ford has partnered with Best Buy to
offer a 240V Leviton charger that is capable of fully charging the battery in
3 to 4 hours. The charge port door is designed for convenient “push-push”
opening and closing. Press on the door in the location of the indentation to
open the door. To close the door, press in the same location until the door
has rotated back into position and clicked into place. To charge the vehicle,
open the charge port door and plug the charging coupler into the charge
port receptacle. You will know the connection has been made when the
charge port light ring illuminates the quadrants individually. The light ring
will then display battery state of charge in 25% increments.
Braking: Your electric vehicle is equipped with standard hydraulic
braking and regenerative braking. Regenerative braking is performed by
your transmission and it captures brake energy and stores it in your high
voltage battery. This system greatly improves driving range especially in
stop and go city traffic.
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Required Equipment
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
connectors at each end
Using the Auxiliary Input Jack
WARNING:For safety reasons, do not connect or adjust the
settings on your portable music player while the vehicle is
moving.
WARNING: Store the portable music player in a secure location,
such as the center console or the glove box, when the vehicle is
in motion. Hard objects may become projectiles in a collision or sudden
stop, which may increase the risk of serious injury. The audio extension
cable must be long enough to allow the portable music player to be
safely stored while the vehicle is in motion.
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output of your player and the other end of the audio extension cable to the
AIJ in your vehicle.
4. Turn the radio on, using either a tuned FM station or a CD loaded into the system. Adjust the volume to a comfortable listening level.
5. Turn the portable music player on and adjust the volume to 1/2 the volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or SYNC LINE IN appears in the display. You should hear audio from
your portable music player although it may be low.
7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between
the AUX and FM or CD controls.
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Setting 911 Assist OnPress the information button > Apps > 911 Assist, then select
ON.
You can also access 911 Assist by:
• Pressing the Menu icon > Settings > Phone > 911 Assist, or
• Pressing the Menu icon > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
• SYNC 911 Assist feature must be set on prior to the incident.
• A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
• A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
• A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
• The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
• SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
• The vehicle’s battery or SYNC system has no power.
• The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING: Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Note: In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note: Cellular phone and SMS charges may apply when making a report.
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AUXILIARY POWER POINTS
WARNING:Do not plug optional electrical accessories into the
cigarette lighter socket (if equipped). Improper use of the lighter
can cause damage not covered by your warranty, and can result in fire
or serious injury.
Note: Do not insert objects other than an accessory plug into the power
point. This will damage the outlet and blow the fuse.
Note: Do not hang any type of accessory or accessory bracket from the
plug.
Note: Do not use the power point over the vehicle capacity of 12 volts
DC 180 watts or a fuse may blow.
Note: Do not use the power point for operating a cigarette lighter
element.
Note: Improper use of the power point can cause damage not covered
by your warranty.
Note: Always keep the power point caps closed when not in use.
Run the engine for full capacity use of the power point. To prevent the
battery from being discharged:
• Do not use the power point longer than necessary when the engine is
not running.
• Do not leave devices plugged in overnight or when the vehicle is
parked for extended periods.
Locations
Power points may be found:
• on the center console
• on the rear of the center console.
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•arm and disarm the perimeter anti-theft system.
• activate the panic alarm.
• operate the illuminated entry feature.
• remotely start the vehicle.
The remote entry lock/unlock feature operates in any power mode
except when the vehicle is running and vehicle speed is more than
4 mph (7 km/h).
If there are problems with the remote entry system, make sure to take
ALL intelligent access keys with you to the authorized dealer in order
to aid in troubleshooting the problem.
Intelligent access
The intelligent access system uses a radio frequency (RF) signal to
communicate with your vehicle and authorize your vehicle to unlock
when commanded (either by touching the inside of any exterior door
handle, the luggage compartment handle, or a button on the transmitter
itself). If excessive RF interference is present in the area, or if your
vehicle battery is low, it may be necessary to mechanically unlock your
door. The mechanical key blade in your IA key can be used to open the
driver’s door in this situation (refer to Intelligent access keyin this
chapter for more information on the location and use of the mechanical
key blade).
Your vehicle will allow you to unlock and enter your vehicle without
actively using a key or transmitter. You can use the intelligent access
feature at any door or at the liftgate. You can activate the intelligent
access feature as long as you have one of your IA keys within range of
the front doors or the liftgate.
Activating intelligent access at
the doors:If your IA key is within
3 feet (1 meter) of the doors you can
activate your intelligent access
system by touching the inside of any
exterior door handle. The door(s) will
automatically unlock and the door
can be opened.
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Push Button Start SystemThe power button is located on the
instrument panel to the right of the
steering wheel.
Starting the Vehicle
Note: To start your vehicle, your intelligent access key (IA key) must be
present inside the vehicle.
1. Press the power button (for any length of time) while applying the brake pedal.
2. Release the parking brake, apply the brake, shift into gear and drive.
There may be areas inside your vehicle where the IA key is not detected.
If the message KEY NOT DETECTED appears on your multifunction
display when you press the power button, it may be necessary to move
your IA key to another area within the vehicle. The IA key may not be
detected near the roof (between the driver or passenger sun visor and
the roof, or in the overhead console area) or in the extreme corners of
the rear package tray, near your audio speakers. It is not recommended
that you stow the IA key in these locations. If you move the IA key to a
location where it has been detected before and you still see the KEY
NOT DETECTED message, your IA key’s battery may be low or you may
be in an area with excessive radio frequency interference. If this occurs,
you can use the backup method to start your vehicle.
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Type 1
Type 2
Backup Starting Method
Your IA key uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to start when you press the power
button and apply the brake pedal. If excessive radio frequency
interference is present in the area, or if the battery in your IA key is low,
it may be necessary to start your car by placing the IA key at the backup
location on the steering column. After placing the IA key at the backup
location, use the power button and brake pedal to start your vehicle as
usual. The vehicle should respond normally as long as the IA key is at
the backup location on the steering column. Once the vehicle is started,
the IA key can be moved from the backup location, if desired.
Fast Restart
The fast restart feature allows you to re-start your vehicle within
10 seconds of switching the vehicle off, if a valid IA key is not present
when the vehicle is switched off. You can re-start the vehicle (by
applying the brake pedal and pressing the power button) for up to
10 seconds, even though the IA key is not present. After 10 seconds
have expired, you can no longer start your vehicle without the IA key
present inside the vehicle. If the driver door is opened within this
10 seconds, the fast restart timer expires immediately.
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