
•Budget Text View: contains basic information to help you reach your
next charging destination or to achieve your vehicle range estimate.
Charge pt: is the distance remaining to the next charge point you
identified using the Navigation system.
Surplus: is the available range beyond your identified charge point
(current Range Estimate shown on Battery Gauge minus Charge pt
distance).
If you don’t enter a charge point, you will see:
Budget: is set to the Range Estimate at the point of departure. This
will count down with the odometer.
Status: is your performance against your Budget (current Range
Estimate shown on Battery Gauge minus Budget distance). A positive
Status indicates you are using less energy than typical and have
extended your Range Estimate by the distance shown.
• Budget view: helps you manage your energy use.
Your current Energy Use is the white line that moves up and down in
the Budget Gauge. A higher line means you are using more energy
(lower is better). Your energy use includes input from the accelerator
pedal as well as the accessories, such as Climate Control.
The Budget is shown by the blue cup shape around the Budget Gauge.
As long as your current Energy Use is within the cup, you are staying
within your budget. Your Budget represents the maximum energy
usage you can maintain in order to achieve your vehicle range
estimate, or reach your intended charge point. Driving for extended
periods outside of the Budget Cup reduces your budget and could put
you at risk of not reaching your intended charge point.
• Range view: shows your range relative to your charge point as well as
performance to your budget.
A blue charge point icon means you have a Surplus. If an E appears to
the left of an amber charge point icon, then you are projected to run
out of charge prior to reaching your charge point.
Current performance to your budget is represented by the glow of the car
icon: more Blue = better performance to budget, more Amber = worse.
The optional Surplus Graphic displays available range beyond your
charge point.
If you didn’t enter your charge point through the Navigation system,
your budget will be set to the range estimate at the start of your trip.
The gauge will show your estimated distance to E (empty) along with
your current performance to budget. The optional Surplus Graphic is
not available in this case.
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•MyView: You can choose what to display in this view. Selecting Change
MyView in the options menu allows you to scroll through two columns
of content choices. The content you select is saved to the current
driver’s key as MyView.
Note: Trip data cannot be reset in MyView. See Tri p1&2information
below.
Trip 1 & 2 Use the arrow buttons to choose between the following.
Trip 1 & 2 Standard Enhanced Budget text
Trip distance xxx
Elapsed trip time x xx
XXX Wh/mi (km)
– Energy used
per unit of
distance x
XX.X kWh
–Energy used x
Budget Text x
Total Odometer. x xx
Press and hold OK to reset the currently displayed trip information.
• Trip distance — shows the accumulated trip distance.
• Elapsed trip time — timer stops when the vehicle is turned off and
restarts when the vehicle is restarted.
• XXX Wh/mi (km) — shows the average Energy (watt-hours) used per
unit of distance for a given trip
• XX.X kWh — shows the total Energy (kilowatt-hours) used for a given
trip.
• Budget Text — Shows the distance to your next charge point and the
surplus distance available, or your budget and status if you didn’t
identify a charge point through the navigation system.
• Total Odometer — Displays the total distance the vehicle has traveled.
This value can not be reset.
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911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
• The vehicle’s battery or SYNC system has no power.
• The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING: Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Note: In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note: Cellular phone and SMS charges may apply when making a report.
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In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
• Your telephone number (home and business)
• The name of the authorized dealer and city where located
• The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
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