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425 5-1. Essential information
When trouble arises
UK_AURIS_HV_EE
Installing towing eyelets
Remove the eyelet cover by
pushing outside of it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3
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426 5-1. Essential information
UK_AURIS_HV_EE
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel lift-type truck
From the front
Release the parking brake.
From the rear
Use a towing dolly under the
front wheels.
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427 5-1. Essential information
When trouble arises
UK_AURIS_HV_EE
Using a flat bed truck
When using a chain or strap to
tie down the rear of the vehicle,
secure it at a 45 angle as shown
in the illustration.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Emergency towing procedure
Turn the “POWER” switch to ON mode.
Do not turn the “POWER” switch to ACCESSORY mode.
Release the parking brake.
Change the shift position to N.
When the “POWER” switch is in ACCESSORY mode, the shift posi-
tion cannot be changed to N.
Location of the emergency towing eyelet
P. 447, 457
STEP1
STEP2
STEP3
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428 5-1. Essential information
UK_AURIS_HV_EE
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Do not turn the “POWER” switch off.
This may lead to accidents as the parking lock will be engaged.
If the hybrid system is not operating, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This
may lead to accidents that cause death or serious injury.
NOTICE
To prevent causing serious damage to the transmission
Never tow the vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
To prevent damaging the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing using a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 429 of 524

5
429
5-1. Essential information
When trouble arises
UK_AURIS_HV_EE
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Engine coolant temperature gauge continually indicates that
the temperature is higher than normal
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the hybrid system
Operational symptoms
Engine missing, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
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5-2. Steps to take in an emergency
If a war ning light tur ns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
*: Brake system warning buzzer:
When there is a possible problem that could affect braking performance, the
warning light will come on and a warning buzzer will sound.
Parking brake engaged warning buzzer:
The buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 5 km/h [3 mph]).
Warning lightWarning light/Details
Brake system warning light and warning buzzer* (red
indicator)
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.
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431 5-2. Steps to take in an emergency
When trouble arises
UK_AURIS_HV_EE
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
High engine coolant temperature warning light
Indicates that the engine is almost overheating. (P. 479)
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432 5-2. Steps to take in an emergency
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Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, immedi-
ately.
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system;
• The electronic throttle control system; or
• The hybrid transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS system.
Slip indicator light
Indicates a malfunction in the VSC system, TRC system or
hill-start assist control system.
(Flashes)Cruise control indicator light (if equipped)
Indicates a malfunction in the cruise control system.
Automatic headlight leveling system warning light (if
equipped)
Indicates a malfunction in the automatic headlight leveling
system.