2011 MITSUBISHI OUTLANDER Owners Manual

8-4 Customer assistance/Reporting Safety Defects
8
For vehicles sold in Puerto RicoTo contact Mitsubishi Motor Sales of Caribbean, Inc.
call 1-800-981-0452 or write to:For vehicles sold in GuamTo contact Triple J Enterprises Inc.
call (671)649-3673 or write to:For vehicles sold in SaipanTo contact Triple J Motors
call (670)234-7133 or write to:
For vehicles sold in American SamoaTo contact Pacific Marketing Inc.
call 684(699)9140 or write to:
Mitsubishi Motor Sales of Caribbean, Inc.
Customer Service Department
P.O. Box 192216
SAN JUAN PR 00919-2216
Triple J Enterprises, Inc.
P.O. Box 6066
TAMUNING
GUAM 96931
Triple J Motors
P.O. Box 500487
SAIPAN, MP96950-0487Pacific Marketing, Inc.
P.O. Box 698
PAGO PAGO,
AMERICAN SAMOA AS, 96799
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Customer assistance/Reporting Safety Defects
8-5
8 Important facts to know in case of an acci-
dent
N01047300098
We hope you will never be involved in an accident, but there is
always that potential danger. So, please be sure to buckle up
and drive safely. In the event of an accident
Remain calm.

Check for injuries. Report all injuries to the police, and, if
necessary, call for an ambulance.

Record all the details of the accident. This will provide
you with accurate records of the accident for discussions
with your insurance company and other persons who may
be acting on your behalf. Key information to discuss with your insurance
company
Understand your repair estimate before approving repairs.

Choosing the repair shop and the brands of parts that they
use on your vehicle is your decision.

Ask for genuine Mitsubishi Motors parts. Many times, to
save money, your insurance company will recommend
imitation parts that do not meet the original specifications
of fit, finish, corrosion resistance or workmanship. Mitsubishi Motors built-in protection The strength and integrity built into your Mitsubishi vehicle is
the result of a specific design referred to as “Energy Manage-
ment”. Individual body parts are designed to act as one unit in
the event of an accident. Shock waves are absorbed by protec-
tive panels or are channeled around the passenger compart-ment. This important feature is possible because high tensile
steel is used in Mitsubishi panels and structural parts, some-
thing that cannot be guaranteed by the manufacturers of imita-
tion parts. All Genuine Mitsubishi body panels and support
brackets are designed and constructed as important protection
features in the event of an accident. By replacing body parts
with imitations, your vehicle may no longer meet original
equipment specifications.
Consumer rights (For vehicles sold in U.S.A.)As a consumer requesting repair on your vehicle, you have
consumer rights. Across the country, State Insurance Commis-
sioners have begun considering rules on the use of non-OEM
parts. This could mean that repair shops will have to disclose to
the consumer, when they intend to use non-OEM parts. Since
regulations are not consistent on this point, remember you have
a choice. So, if you want genuine Mitsubishi Motors parts, you
may have to specifically request them. Make certain your
insurance company understands imitations are not to be used in
the repair of your vehicle. You deserve the best genuine Mit-
subishi Motors parts. Genuine Mitsubishi Motors partsGenuine Mitsubishi Motors parts are built with the high quality
and durability standards you expect. Genuine Mitsubishi
Motors replacements parts are your guarantee that your vehicle
will have all the technological advantages and maintain the
style and protection of a brand new Mitsubishi Motors.
Remember to ask for genuine Mitsubishi Motors parts.
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9
Specifications
Vehicle labeling . . . . . . . . . . . . . . . . . . . . . . . . . . .9- 2
Vehicle dimensions . . . . . . . . . . . . . . . . . . . . . . . .9- 6
Vehicle weights . . . . . . . . . . . . . . . . . . . . . . . . . . .9- 7
Engine specifications . . . . . . . . . . . . . . . . . . . . . . .9- 9
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9- 10
Tires and wheels. . . . . . . . . . . . . . . . . . . . . . . . . . .9- 10
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9- 11
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9-2 Specifications
9Vehicle labeling
N01147400625
Keep a record of the chassis number and vehicle identification
number. Such information will assist police if your vehicle is
stolen.1 - Vehicle emission control information labelThe vehicle emission control information label is affixed on the
underside of the engine hood.2 - Vehicle identification number plateThe vehicle identification number is stamped on the plate riv-
eted to the left front corner of the dashboard. It is visible from
outside of the vehicle through the windshield.3 - Air conditioning labelThe air conditioning label is affixed on the inside panel of the
engine hood.
4 - Vehicle information code plateThe vehicle information code plate is located on the front pas-
senger door sill.
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Specifications
9-3
9
Chassis numberThe chassis number is stamped on the bulkhead as shown in
the illustration.
Engine serial numberThe engine serial number is stamped on the cylinder block as
shown in the illustrations.2.4 liter models
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9-4 Specifications
9
Tire and loading information placard
N01148100544
The tire and loading information placard is located on the
driver’s door sill.
*- Front of the vehicle
* 3.0 liter models
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Specifications
9-5
9
Ty p e 1

Ty p e 2

Certification label
N01148200167
The certification label is located on the driver’s door sill.
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