2010 VOLKSWAGEN JETTA Owners Manual

Booklet 1.2 USA Warranty
EPA certified replacement parts
Maintenan ce, re pair, or repla cement of emis ­
s ion control d evices and syste m s ma y be per­
fo rm ed b y any automoti ve servic e and repa ir es- tabli
shm ent or qualified individua l u sin g E nvi­
ronmen ta l Protectio n Ag enc y (EPA) certified re­
placem ent part s.
-4
Maintenance and repairs performed by independent service shops
Without inva lid ating th ese w arranti es. you may
c hoo se 10 h ave maintenance, repa ir or rep lac e­
m ent of emission contro l compo nen ts per­
formed by any a utomoti ve service establish­
m ent or indi vidual qualified to perform such
serv ices . Ho weve r, the
of su ch se rv ice s is
n o t cove red by these wa rranties exc ept in em er ­
genci es. If th e indep end ent service estab lish- m
ent find s a wa rrant abl e defect, yo u ma y de liver
t h e ve hicl e
10 an au thorized Vo lk swa gen d ealer
and have defec t co rrec te d fr ee of charge.
Vo lkswage n will not b e liabl e for ex pen ses,
w hi ch yo u ha ve incurred the ind ependent ser­
vice es tab lishm ent , except for emergency re ­
pairs. Sec "E mergency Repair s" for furth er
d etails.
-4
Parts not scheduled for inspection or replacements
Any part, which is not schedul ed for inspection
or rep lace ment at maint enance inter vals s peci ­
fi ed in
Vo lkswagen Mai ntenanc e booklet, is covere
d by
wa rrant y fo r the full warranty
p eriod. -4
Scheduled part inspection or replacement
A part schedu led only for inspection in accor­
dance Volk swagen 's instruction s or re­
quir ed sc hedul ed maint enan ce is cover ed for
durati on of thes e warranties.
Damage to non-warranty parts
If fai lur e ofa warra nted part causes damag e to a
part no t co ver ed by warranty, the non-war­
ranted part will a lso be r eplac ed free of ch arge.
-4
18 Federal Emi ssions Warranties
A part install ed in accordance with Volk­
swag en's instru ctions or re quir ed sc hed uled
m aint enan ce is warranted until
sched­
ul ed re placement interv al or for the duration of
th es e warr ant ies .
-4

Emergency repairs
Emergen cy repair s performed by a non-Volk­
swagen serv ice fa ci lit y wi ll be reimbur sed if th e
r e pair work was nee ded a nd co rre ctly pe r­
formed, and it was impossib le or unreaso nable
u nder the cir cumsta nces to tow or drive your
Vo lkswagen to th e near est author ize d Vo lk­
swage n deale r. The maxi mum reimbur sement
a llowab le is an
equ al to the co st if your
authoriz ed Volkswagen dealer had complete d
the re pair (s). R eimbur sement will be co nsidered
Bookl et 1.2 USA Warranty
when you submit th e fo llowin g item s to your au­
thorized Volk swagen dealer:
• A sta te m ent explainin g th e cir cum stances
th at prev ented you fr om gettin g to an auth o­
Volkswagen dealer,
•
r ece ipt(s),
• Repair ord er(s), and
• Part(s ) re mov ed from your
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warranti es do not cove r any damage lo
the veh icle cause d by tampering with emi ssion
co ntrols, u se of fuel containi ng lead , or fuel not
m eet ing the spec ifications set fort h in th e
Implied warranties
Any impli ed warranty, including any warranty
of mer ch ant ability or warranty of fitn ess for a Own
er's Manual , and abuse, neglec t or i m­
p rope r maint enance of the vehicle. Diagn osis
a nd repai r o f suc h damage are a t th e ex pen se of
th e particular purpose , is limited in duration to the
stated period of these
Incide ntal and consequentia l damages
T hese warranties do not cover any incident al or
co nse quential damage s, including loss of resale
va lue, lost profit s or earni ngs, and out-of ­
po cke t exp en ses for sub stitute tran sport ati on
or lodging.
So me s ta tes do not a llow the exclus io n or limita­
ti o n of in ciden tal or consequential damages , so
thi s lim itatio n or excl usion may not apply to
yo u.
Tips
In the event you ha ve not r eceived the services
promised in th ese warra nties, please follo w the procedure
s desc ribed in this booklet under th e
titl e "Custo mer CARE ".
• You may obtain further information re­
ga rdin g th e Emi ssion s Performance Wa rran ty or
r epo rt vio la tion of the ter ms of the Em iss io ns
Pe rforman ce Warra nty by contac tin g: Manager,
Cer tifica tion and Compl ia n ce Divis ion (6405)) ,
W arranty C laims, En viro nmental P rotec tion
Age ncy, Arie l Ri os Buildin g, 12 00 Penn sylva nia
Ave nue, N .W., Washin gton, D C 20460
Federal Emissions Warrant ies 19

Booklet 1.2 USA Warranty
California Emissions Warranties
California law requires us to provide you with the
following Emissions Warranty Statement :
CALIFORNIA EMISSION CONTROL WARRANTY
STATEMENT
Your warranty righ ts and obligations
T he Ca lifornia Air Resources Boar d is pleased exp lain the emi ssion control syste m wa rranty on
yo ur mode l year 2006 vehicle. In Califo rnia, n ew
motor vehicles
be de signed, and
eq uipp ed m ee t th e State 's string enr smo g sta ndards. Volkswagen must warran t the
e mi ssion control sys tem on your vehicle for th e
periods of time listed below prov ided th ere ha s
been no abuse, neglect or improp er m aint e­
nan ce of you r v eh icl e.
Your emi ssio n co ntr ol system may includ e part s
s u ch as t he carburet or or fuel-in jection system,
th e ignition syste m , catalytic converter, and en­
g in e compute r. Also includ ed ma y be hoses,
co nn ector s and Olher emission-re lated as­
se mbli es.
Where a warrantabl e condition
Volk­
swage n will r epair yo ur vehicl e at no cost to yo u
includin g di ag nosi s, p arts and labor.
Manufacturer's warranty coverage:
For 3 years or 50, 000 mile s, whichev er occ urs
first .
If your ve hicle fails an Inspec tion and Ma inte­
n ance Tes t, all ne cessary rep air s and adju st­
m ents w ill be mad e by Vo lkswage n to ensure
that your ve hicl e passe s th e in spection. This is
yo ur Emiss ion Comrol Syste m PERFORMA NCE
WARRAN TY.
I f any em ission-re lated part on yo ur vehicl e is
defective, the part wi ll be repair ed or rep lace d by
Vo lkswagen. This is yo ur short- term Emission
Co ntro l Sys te m DEFECTS WAHRANTY.
20 Californ ia Emi ssions Warranties
For 7 yea rs or 70, 000 mil es, wh ic h ever occurs
first
If an em iss ion-r ela te d part liste d in this war­
ranty booklet sp ec ially noted wi th coverage for 7
years or 70,000 mil es is d efec tive, the part will b e
repaired or re pla ced by Volkswagen. This is yo ur
l ong -term Emiss io n
Sys te m DE FECTS
WA RRANTY .
15 years or 150 ,000 mil es, whichever occurs
Some Volkswagen models ma y be speci ally
eq uipped m ee t Ca liforni a Partia l Zero E mis­
s io n Veh icle (P -ZEV J re qui rements, as id entifi ed
o n th e Ve hicle Emissio n
Inform ation
L abe l loc ated on the hood . For these ve hicles, if
your Volkswage n fail s an Inspec tion and Ma in­
t e nance T est,
if any emission-related pan is
found to be defect ive, the part will be re p aire d or
repla ced b y Vo lkswage n for 15 y ears or 150,000
mi les, whi ch eve r occ urs
from th e time of
d eliver y of the veh icle the or ig ina l re tail pur­
c ha ser o r or igin al le ssee. This re prese ms yo ur
Emi ssion Contro l Sys te m PERFORMA NCE WAR­
and WARRANTY .
Own er's w arrant y respons ibilities:
As the veh icl e owner, you are resp onsible fo r th e
per form anc e of the requi re d ma int enan ce liste d
in your owner's Maintenanc e boo klet. Volk­
swage n re commend s th at you re ta in all rece ipts
co verin g maintenanc e on your vehicle, but Volk­
swage n can not deny warranty solely fo r the l ack
of rece ipt s or for your failur e to ensur e th e per -
formanc e of all sc hedul ed

You are responsible for presenti ng yo ur ve hicle
to a Volkswagen dealer as soon as a problem ex­
ist s. The warranty re pair s shou ld be completed
i n a reasonable amount of
not to exceed da ys.
As
ve hicle owner, you shou ld also be aware
that Volkswagen may den y yo u warranty cov­
erage if your vehicle or a part has failed due to
Booklet 1.2 USA Warranty
abuse , neg lect, impro per main te n ance o r unap­
proved modifications.
YOU HAVE ANY QUESTIONS REGARDfNG
YOUR WARRANTY AND RESPONS IBIL­
IT IES, YOU SHOULD CO NTACT VOLKSWAGEN
OFAME HICA, INC:., CUSTOMER
I (800)
822-8987, OR THE CALIFORNIA R E­
SOURCES BOARD AT P.O. BOX 8001, EL MONTE,
CA 91734-2302.
California Em is sions Warrant ies 21

Booklet 1.2 USA War ranty
California Emissions Control System Defect
Warranties
For 3 years
I 50,000 miles
General
Vo lkswagen of America, Inc. (Vo lk sw agen ), wa r­
r a nt s to the o rig in al re ta il pur ch aser o r o rig in al
l essee
a n y su bsequent p urc hase r or lessee
th at every mod el year 200 6 Vo lkswage n ve hicle
imp ort ed by Vo lkswagen a nd cert ifie d for sale
a n d regi stered i n Cal iforn ia:
• was desig ned, bu ilt and equip ped so as to
confo rm with a ll app licable require me nts of th e
California Air Resources Boa rd (CA RB) an d
• is free from defe cts in mate ria l a nd work­
man ship whic h cause the veh icle to fail to con­
for m wit h
requi reme nts, in clud ing any
defect which would cause the vehicle's on­
board ma lfunct ion i ndicator to illum inat e, for 3
yea rs or 50,000 miles. wh ic h eve r occ urs firs t.
warranted is any part installed on a motor
ve hicl e or moto r ve hicl e eng ine by the ve hicle or engine
manufactur er, or in sta lled in a warranty
re pair, whi ch
any regu la ted emi ssio n
from a mo to r ve hicle or eng ine w hi ch is s ubjec t
to Ca liforn ia e missio n sta nda rd s.
Th e ob liga tio n of Vo lkswage n unde r thi s
is limited , how ever, to the follow ing: If
w ith in t his per iod d efec t in ma ter ia l o r wo rk­
ma nship causes the vehicle to fai l to co nform
w ith California regu lations and the ve hicle is
bro ught to the worksho p of any au thorize d Volk­
swage n deal er in the Un it e d State s. in clud ing its
te rr ito rie s, and Canada th e dealer will make re­
pair s
may b e required b y these regula tions
free of charge.
Th ese coverage's may a lso he included in the
V olk swage n
years I 50 .000 mile s Limited New
Ve hicl e
For 7 years I 70 ,000 Miles Covering Certain Emission System Part s
The fo llow ing emi ssio ns co ntrol system m arked wit h "yes" are covered for 7 years or
7 0 ,000 m iles, which eve r oc cur s first:
J e tt a, Passa t
2. 0T FSI
Ca msh aft ad juste r u n it
no
C am sh aft adju ste r co n-
no
tr ol h o usin g
F u el tank
yes
Turb ocharge r
yes
Int ake man ifo ld
11 0
Engin e co ntrol yes
Exhau st manifo ld
yes G
olf, J e tt a, New
Be etle 2 .5L
no
11 0
yes
n o
110
yes
110
22 California Emi ssion s Warranties
To uareg VR 6
Toua reg 4 .2 L
yes yes
110 yes
yes yes
n o
11 0
yes
yes
yes yes
yes no

Booklet 1.2 USA Warranty
Jetta, Passal Go
lf, Je tta , New
TouaregVR 6
Touareg 4.2L
2. 0T FS I Beetl
e2.5L
Ca ta ly ti c
yes yes
yes yes
Tran smiss ion control
yes Uetta only)
modu le no
110 no
Ma lfun ction indic ator
l amp (MIL) (cove red
only when equipped
yes yes yes yes
with Driv er Informa ·
tion Displa yJ•l
Passenger com part -
no no yes yes
m ent
h eate r
T hrott le va lve c ontro l
unit no
110 n
o yes
Also cove red by the Federa l Em iss ion s Wa rranty for
Cal ifo rn ia In spe ctio n an d Maintena nce Pro ­
gra m wit hin 3 ye ars or 50, 000 m iles, whic h ev er
occ urs first, a ny au thori zed Vo lksw agen dealer
in the Unit ed States, incl uding its ter ritories, and
Ca nada w ill per form fr ee of charg e any re pair s
n ecessary for the vehicle to pass th e smo g tes t.
Afte r th e 3 year
I 50,000 mil es perfo rm an ce wa r­ha s exp ir e d , an 1/M 1es t fa ilur e du e to a de ­
fect in a pa rt whi ch is warra nted for 7 yea rs I 7 0 ,000 miles , w hich eve r occurs fir st, is cove re d.
T hese repa irs include dia gn os is, rep lace ment ,
r e pa ir, an d adju stm ent s. For
15 year s or 15 0 ,000 m iles , w hic h eve r occ urs
fir st
So me Volkswagen mode ls m ay be sp ecia lly
e quipp ed
to mee t Californi a Partial Zero E mis­
s ion Vehicle (P -ZEV) require men ts, as ide ntifi ed
on the Vehicl e Em iss io n Co ntrol Informati on
Labe l locat ed on the hood . Fo r th ese ve hicle s, if
yo ur Volk swa gen fails an 1/M test, OR if an y
emissio n-re la te d part i s found
to be d efe cti ve,
t h e part will be rep aired or re p laced by Vol k­
s wage n for 15 yea rs or 150,000 miles, which ever
occu rs fir st, fr om the tim e of delivery o f the ve ­
hi cle to th e origi nal retail purc h aser or ori gin al
l essee. Thi s repr esents yo ur Em iss io n Co ntrol
Sys te m PE RF OHMANCE
and DE­WA RRANTY .
California Em iss ions Warra nties 23

Booklet 1.2 USA Warranty
Performance Warranty claim approval
You may raise a cla im und er thi s w arranty im ­
m ediatel y af te r y our vehicl e ha s fa iled a Cali ­
fo rni a 1/M lest
if, as a resul t of that fa ilure , you
a re r equir ed by law to repai r the vehicl e to avoid
imp osition of penalty or cance lla tion of your
ri ght u se the ve hicl e. You need n ot act ually
s uff er th e los s or lose the rig ht to u se yo ur ve­
h icle or pay for the r epair b efore prese nting your
cla im.
C lai ms ma y be presented only by br ing ing yo ur
veh icle
an y a uth ori zed Vo lkswagen deale r in
the United States, includin g its territo ries , a nd
Canada . Th e dea ler w ill h onor or den y yo ur
clai m wit hin a re a sonabl e tim e, not to excee d
thirt y (30) days, from the tim e at whi ch your ve­
hi cle is pr ese nted fo r repair or within any time
pe rio d sp eci fied b y local , sta te o r fe deral law,
wh ic hev er is s ho rt er, exce pt w hen a de lay is
ca used by even ts not auribu table to Vo lks wagen
or the dea le r. If the dea le r den ies yo ur cla im, you
w ill b e
in writi ng of the reaso ns fo r re­
j ec ting the claim. If you do not receive notice of
d en ia l of your claim with in th e a bove tim e pe­
riod, Volk swage n is re qui re d b y law to ho nor th e
clai m.
Unde r c ert ain cir cu mstan ces, yo ur cla im may be
denied because you have fa iled t o comp ly with
i n struction s for schedu le d maintenance con­
ta in ed in your Volkswagen Mainten an ce
boo klet. In dete rminin g wheth er yo u h ave com­
p lied with
in structi on s for sc hed uled m ain- tenan
ce an d prop er use, Volkswage n m ay re­
quire you to furnish proo f of compli anc e on ly
wit h those mainte nance instru ctio ns whi ch
Volk swage n has rea son to believe were no t p er­
formed and wh ic h co uld be th e cause of the 1/ M
T es t
Vol kswage n ma y deny an emission perfo rmance
war ranty clai m on the basis th at a non -E PA ce r­
tifi ed rep lace ment part was used in the
nance or r epair of the vehicl e if Vo lk sw age n can
prove t hat th e non-certified part is e ither d efec­
t ive in materials or workman sh ip , o r
eq uiva­
le nt from an emiss ion standp oint to the orig inal
part , and yo u are nor ab le
to offe r info rm ation
t h at th e part is eith er not d efective or eq uiva le n t
to the original part with res pect to its emi ssion
p erfor man ce.
Volk swage n will not den y a cla im re la tin g
to:
• warranty work or pre-de liv ery serv ice per­
form ed by an auth orized Vo lk swagen dea le r, or
• w ork perform ed in an e merge ncy
to rec tify
a n un safe co nditi on att ribu tabl e t o Vo lksw age n,
provided you have take n ste p s in a time ly
mann er
to pu t th e ve hicle ba ck into a con­
for min g co nd ition, or
• th e use of an uncertifi ed part or
to noncom­
pliance with in stru ctio ns for proper mainte­
nan ce and u se, w hic h i s not lO th e 1/M
Te st fa ilur e
dare it is fir st placed in
serv ice.

Proper maintenance and use
for proper maint enan ce are co n­
tained in your Volkswagen Maintena nce
bookl e1. Time and mileage intervals at whi ch
maint enan ce is
to b e perform ed, ma y vary from
mode l to model.
Vo lkswage n reco mm en ds you k eep a reco rd of
s chedul ed maint enance perfo rmed by ha vin g
yo ur Volkswagen Maintena nce booklet vali­
dated at the approximate time or mi leage inter­
va ls by a n auth ori zed Vo lkswagen dealer, and
that you prov ide these recor ds to the new ow ner
whe never yo u se ll th e vehicle.
Use of Genuine Volkswagen Parts
Vo lkswagen reco mmend s th at Genuin e Volk­
swagen parts be use d a s rep laceme nt parts for
th e m aint enan ce, repa ir or rep lacement of em is ­
s ion con trol systems . U se o f re placeme nt parts
which are nor equiv alent to Ge nuine Volk­
swage n parts i n emi ssio n pe rfo rm ance and du­
ra bilit y may impair the effec tiv en ess of em iss io n
Booklet 1.2 USA Warranty
Fa ilur e to m ainta in yo ur vehicl e accor ding to the
in stru ction for pro per maintenance may cause
t h e ve hicle to excee d appli cab le emission s stan­
d ard s and could re sult in denial of warranty cov­
e rage. However, Volkswagen w ill not deny a
wa rra nty claim sole ly on t he bas is of your fa ilure
to ma intain th e ve hicle according to the in stru c­
ti ons o r failur e to keep a record of maint enance.
In struction s for proper use of the vehicle are
co ntained in
Volkswage n Ow ner's
Ma nual. <11
con tro l sys te m s. Although use of parts oth er
than Genuine Vo lkswagen parts does not invali­
da te these warranties, Vo lkswa gen assumes no
li ability und er the se wa rranti es for fa ilur e of
suc h parts and damage to ot her parts cause d by
s u ch failur e
Maintenance and repairs performed by independent service shops
Without invalidating these warranties, you may
choose ro have ma inten an ce, repair or re pla ce­
ment of em iss io n con trol com pon ent s per­
formed by any automot ive se rv ice es tab lish ­
m ent or indiv idu al qu alifi ed to perform such
se 1v ices . I loweve r, the cost of su ch serv ices is
not covere d by tJ1 ese warra nties excep t in em er­
gencies . If the indepe ndent service es tablish - m
ent find s warrantabl e defect, you m ay del ive r
th e ve hicle to a n au thorized Volk swage n dealer
and have
defect correc ted free of ch arge.
Vo lkswagen wi ll not be liab le for any expenses
w hi ch yo u h ave incur red at the independent ser­
vice estab lishm ent , exce pt for em erge ncy re­
pa irs. See "Emerge ncy Repa irs" for furthe r
Parts not scheduled for inspection or replacement
Any part, whi ch is no t sc hedu le d for inspec tion
or rep lace men t a t m aint en an ce intervals speci­
fied in th e Volkswage n Main te nan ce booklet, is
covered by thi s wa rran ty for the full warranty pe- riocl
. A ny su ch repa ired or re pla ced under are warrante d for the remaining war­
ra nt y
California Emissions Warrantie s 25