2010 VOLKSWAGEN JETTA Owners Manual

Booklet 1.2 USA Warranty
Limited Warranty Against Corrosion
Perforation
What is covered
Warranty period
T he covera ge und er thi s wa rra nty la s ts fo r 12
ye ars w ithou t m il ea ge limitati on.
An y impli ed warranty , includin g an y impli ed
w arrant y of m erc h ant abilit y or wa rra nt y of fit­
n ess for a particular purpose, is limit ed in dura­
tion to the period o f thi s w ritten w arr anty. So m e
Coverage
This wa rranty cove rs a ny re p air or r ep lace ment
o f bod y sh eet panel s that have p erfo ­
rat ed by ru st. •
Where to go for warranty service
T his w arrant y will b e honore d b y an y a uth orize d
Vo lk swag en d eale r in th e U nit ed Sta tes , in­
clu din g its te rri tori es, o r Ca nad a.
I f you r Vo lk swag en i s br ought to a n au thor ize d
V olk sw age n d eal er out sid e th e Unit ed Star es, in-
When the warran ty period begins
Th e wa rrant y perio d b egin s on the d ate the ve­
hi cle is delivere d to e ith er t he origi nal purc hase r
o r th e ori ginal l essee; or if the vehicl e is fir st
p la ced in servic e as a "d e mo nstrator " or " co m­
pan y" ca r, o n th e date su ch ve hicl e is fir st pl ace d
in servic e. s
tat es do not allow limitations on how lo ng an
impli ed war rant y las ts , so thi s limitati on m ay
not apply to y ou.
N eith er Vo lkswage n nor th e
as­
s um es, o r authori zes any pers on to a ssume, an y
oth er o bli gation or liabilit y on its be haH.
eludin g its te rri tori es, or Canada, th is warran ty
w ill n ot ap ply. De fec ts in ma te ria l or wor kman­
s h ip w ill be corr ecte d und er th e te rm s of the
wa rranty for new Vo lkswag en vehi cle s in effec t
in that co un try. •
Th is Lim ited War ranty Ag ainst Co rro sio n Perfo ­
ra tion is au to m ati call y tra nsferr ed wi tho ut co st
i f th e o wn ers h ip of t he ve hicle ch ang es w ithin
th e wa rranty p eriod. •
10 Limited Warranty Against Corrosion Perforation

Free-of-charge repair
Repair s un der th is wa rrant y are m ad e free of
c h arge . T he a uth ori zed Volkswage n dealer w ill
r e p air th e defec tive part ur r ep lace it with a new
o r r cm anu fact urcd genu in e Volksw age n p art.
What is not covered
Booklet 1.2 USA Warranty
Tip s
Y o ur Volk swagen is co rro sion prot ecte d at the
You d o not nee d to pu rc h ase rust­
pro ofi ng w hen you bu y your Volk swage n in
o rd er t o keep t his
in eff ect.
Surface corrosion without perforation
Repa irs arc covered und er thi s w arran ty only if
th ere is ru st-throu gh c onditio n in th e body s hee t
m eta l n ot ca use d by o utsi de infl uen ces .
Perforation of sheet metal due to accident, lack of care, or failure to
repair or modifications to the paint/painted surface
This warra nty does not cove r corrosion p erfo ra­
t ion resultin g from t he to p rom ptly repa ir
p aint da mage , damag ed u nder coa tin g, ur sur ­
fa ce c orrosio n. I
t d oes no t cove r dam age due
to fa il ure to wash
or o therw ise reg ular ly ca re fo r th e ve hicle as de­
s crib ed in th e V olk swagen Own er's Ma nual.
Thi s warran ty does no t co ve r cor ros io n p erfo ra ­
t io n r esultin g fro m unr epa ired co llis io n dam age
o r i mprop er co llisio n re pa ir .
Special exclusion for any aluminum portions that may be part of your
Volkswagen vehicle
T hi s wa rran ty does not cove r cor rosion perfo ra­
ti on due to fa ilur e to pe rfo rm body re p air s in ac­
co rda nce w ith Vol kswag en's sp ec ifie d re pa ir
p roce dures, i nclud ing use of no n-a lumin um
a lloy part s.
I t d oes not cove r co rros io n p erfora ti on re sult ing
fro m t he u se of a ny in ferio r ru stp roofi ng age nt
o r m eth od.
Environmental damage
Thi s war ranty does not cover da mage cause d by
a irb orn e in du str ia l p ollut ants (e.g . ac id rain ), Y
our au thori zed Vo lkswage n dea le rs h ip w ill do
i ts best
to ma tc h yo ur ve hicles o rig ina l fin ish,
b ut th is wa rran ty does not co ve r th e cost o f
p ain tin g th e
ve hicle so lely for pa int
bird d ropp in gs, stones, floo d wa te r. wi nd
s to rm s, tr ee sa p or other sim ilar o ccurre nces .
Limited Warranty Again st Corro sio n Pe rforation 11

Bookle t 1 .2 USA Wa rranty
Corrosion perforation because of failure to rustproof when collision
damage is repaired
Body parts that hav e been re paired or newly in­after a collision must b e treate d with a
ru stproo fing ag en t is co m pat ibl e with Volk­
swagen's factory corro sio n p rotec tion. If
yo u to have your vehicle treated in this way
after co llis io n , Volk swage n wi ll not be respo n­
s ibl e th e repair any resulting rust- throug h.
Tips
The "Othe r Te rms" pre sented in th e Li m ited
New Ve hicle Warranty also app ly
to thi s
12 Limit ed Warranty Against Corro sion P erforation

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser­
vice, loc k-o ut ser vice and extr ica tion/ winch ser­
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is­
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
Federal Emissions Warranties
General
The Emissions se t out on the fol­
l ow ing page s are war ranties which th e m anuf ac­
is req uir ed b y law to furni sh to you a t the
ti me you take delivery of yo ur new vehicle.
T hese cove rages may als o be includ ed in the
Vo lkswage n 4 yea rs
I 5 0,00 0 mil es L imit ed New
Ve hicl e Warranty.
T he w arranLies re qu ired by fe deral l aws ap ply
all new Volksw age n ve hicle s import ed and di s­
tribut ed by Vo lk swage n of Am erica . In c. (Vo lk ­
swage n) for sa le in the United States, includ in g
it s te rritori es, and Canada . T he warra nties re­
quire d by the State of Calif orn ia law appl y to all
new Vo lksw agen ve hicl es imp ort ed a nd dist rib­
ut ed by Vo lkswage n for sale and reg is traLion in
t h e State of Ca liforn ia.
Th e Co mmonwea lth of Massac husetts and the
S ta tes of Ve rmont and
have adopte d wa r­
r a n ty re quir em ent s Lh at a re id enti cal to the Ca li­
forn ia warra nties.
The owner of a ve hicle certified for sa le and reg­
i s tered in Californi a, Massachusett s, Vermont
or Ma ine ma y, th erefore , have warranty rights
under both Federa l and State mandat ed emis ­
s ion s warranties. The sta te of New York has
14 Federal Emissions Warranties
adopted emi ssions warranty re quir ement s
i dentica l to Ca lifornia mandated emi ssion s
warranties O NLY for vehicles equipped to me et
Ca liforni a's Par tial Zero E mission Ve hicl e (P­
ZEV) emi ssion s requir em ent s, as iden tifi ed on
the Vehicl e Emission Control Information Lab el
l oca ted on th e hoo d.
T he ow ner of a new Volkswagen vehicle im­
p ort ed and di str ibut ed by Volkswag en for sale in
s tat es other than Californ ia, Massach usetts , Ver­
m ont , Mai ne o r New Yo rk (as set fort h in the
a b ove paragraph ) has righ ts on ly und er th e
era l E mi ssio n s Wa rranty.
Pl ea se rea d the se warra nties care fully.
If you
h ave any questio ns co n ce rning th e ap plicabili ty
of eac h wa rranty to yo ur vehicle or wan t to kn ow
w hether a parti cular repai r w ill be perform ed
free of ch arge pursuant to these wa rranti es,
pl ease writ e
or te le phone:
C ustom er

Booklet 1.2 USA Warranty
Federal Emissions Control System Defect Warranty
Fo r 2 Y ear s or 24 ,000 mi les
Volkswage n of A m erica, Inc. (Vo lkswage n), th e
a uthori zed United States import er of Vo lk­
swage n ve hicles, w arra nt s to th e o rigin al reta il
p u rc haseroro rig in al lessee a nd any sub sequ ent
pur ch aser or lessee that every model y ea r 200 6
Vo lkswage n ve hicle impor te d b y Vo lkswage n:
• was clcs ig n ecl, built an d eq uipp ed so as to
co nfo rm at the tim e of sale with
ap pli cable
r eg ulations of t he Un ited States Enviro nm ent al
P ro tect ion Age ncy (EPA). an d
• i s free fro m defe cts in ma te ria l a nd work­
m an ship which ca uses the ve hicle
fail to co n­
fo rm wit h EPA reg ula tions for 2 yea rs af te r th e
ela te of firs t u se or del ive ry of t he ve hicle to the
o rigin al r eta il purc haser or o rigin al lessee or
un til th e ve hicl e has bee n dri ven 24,000 miles,
w hicheve r occ urs first.
wa rra nte d p art is any par t in stalle d on a m otor
ve hicle or ve hicle e ngine by vehicle o r
e n gi ne man ufact urer, o r in sta lle d in warra nty
repa ir, w hic h affects an y reg ulate d emi ssio n
from a mo tor veh icle or eng ine wh ic h i s sub jec t
vehicle has been in use for m ore t han 24 or 2 4,0 00 mil es, bu t less t han 8 yea rs o r
00 ,0 0 0 mil es, which eve r occ urs firs t, yo ur Volk­
swagen deale r
w ill repa ir or re pl ace free of
c h arge the fo ll ow ing major emission co ntrol
co mp onent s onl y: •
Exhaust Sys te m : incl udin g man ifo lds, turbo­
c h arge rs, cata lytic conver te rs, dow n pip es a nd
p art ic ul ate trap s
• EGR Sys tem : incl uding v alves, pipes and
coole rs
• Fu el I njec tion Sys te m : inclu din g
m odu les , se nso rs, sw itc hes, va lves and f uel lin es
• Int ake Syste m: in cluding c am sha ft adju ste r
uni ts, se nsors, mani fold, p ipes and control
va lves
• Ig niti on Sys tem : includi ng coils
se nso rs
• OBD Sys te m : inclu ding Ma lfu ncti on In di­
cator Lamp (M IL) and Data Link Conneccor
• PCV Sys te m: includin g co ntrol va lves a nd
p ip es
• Secon dary Air Injec tio n Sys te m : incl udi ng ai r
pump an d co ntrol va lves
• Emi ssio n-re la ted hoses, gaskets, cl amps an d
och er accesso rie s use d wi th th e a bove co mpo­
n encs
T he o bligation of Vo lkswage n un de r th is wa r­
ran ty is limited, h ow ever, to the fo llow in g: If
w ithin tl1is pe riod a defec t in m ate ri al o r wo rk­
man ship causes th e ve hicle
to fail 10 co nfor m
w ith EPA reg ulatio ns an d t he ve hicle is bro ugh t
10 th e worksho p of any a uthorize d Volkswage n
d ea le r in th e Uni ted S ta tes , includin g its te rrit o­
r ies, and Canada t he dea ler w ill make repa irs as
ma y be req uir ed by these reg ulat io ns free o f
c ha rge.
• Cata ly ti c Co nve rter
• Engine Elec troni c Co ntro l Mod ule
• On Board Diagnost ic Device
Federal Emissions Warranties 15

Booklet 1.2 USA Warran ty
Federal Emissions Performance Warranty
For 2 years or 24,000 miles and 8 years or 80,000 miles
Volkswagen of A merica, Inc., (Volkswagen) wa r­
r ants to the or igi nal re tail pur ch aser o r or ig in al
l essee of a mod el ye ar 2006 Volksw age n ve hicl e
an d a ny sub sequent pur ch ase r or lessee of the
veh icle th at if th e fo llow ing co ndition s are m et,
any autho rized Vo lkswage n dea le r in the Uni ted
S tates, including its te rritori es, and Canada will
r e m edy any nonco nform ity, as determ ined
be low, free of ch arg e, un der the follo wing co ndi­
tions:
• th e ve hicle fails to conform at any tim e
during 24 mont hs o r 24,000 miles, w hichever oc­
c ur s first. to app licabl e em iss ion in sp ec tio n
s ta ndard s as deter mined by an EPA A pproved
Sta te Insp ection and Mainten an ce Test (1/M). or •
if t he ve hicle has been in use for more than 24
mont hs or 24.000 m iles, b ut less tha n 8 yea rs or
80,000 miles, w hich ever occurs fir st, th e ve hicle
fa ils an 1/M Test result in g from a m alf un cti on of
a cataly tic co nve rter, engin e elec troni c
module or on-board diagno sti c device (OBDJ.
and
• th e fa ilu re of th e 1/M Test requir es the ve hicle
ow ner
bea r an y penal ty or other sanction , in ­
cludi ng the denial of the right to use t he ve hicle
under local, state or fe d eral law, and
• the ve hicl e has been mainta ined and o per­
ate d in accorda nce with V olk sw agen 's
tio ns for pro per maint en an ce and use
Performance Warranty claim approval
You may rai se a claim under Lhis warran ty im ­
m ed iately afte r yo ur vehicle has fail ed an I/ M
T es t if, as
res ult of th at fail ure, you arc re quir ed
by law to repair the ve hicle to av oid impo siti on
of a p ena lty o r ca ncella tion of yo ur right to use
t h e ve hicle. Yo u need not actuall y suffer t he loss
or lose th e right to use you r ve hicle or pay fo r the
repair befo re prese ntin g yo ur cla im.
Cla ims ma y be present ed only by bringin g your
ve hicle to a ny a uthorized Vo lkswagen dea ler in
t h e Unit ed States, includin g its te rri tories, and
Ca nada. The dea le r w ill ho nor o r deny yo ur
cla im wit hi n
reaso nab le tim e, n ot to excee d
thirty (30) days, from the time at which yo ur ve­
hicl e is prese nted for repair or w ithin a ny lime
p er iod speci fied by loca l, sta te or fede ra l la w,
w hi ch ever is s ho rter, ex cept when a de lay is
ca use d b y eve nts not attribut able to Vo lkswage n
or the dea ler . If
dealer denies yo ur claim , yo u
will be n oti fied in wr iting o f the reason s for re­
j ec tin g th e cla im. If you do no t re ce iv e no tice of
d eni al of your cla im wit hin th e above tim e pe­
r iod, Vo lkswage n is required by law to honor the
cla im.
U nd er certai n cir cu mstan ces ,
claim may be
d en ied beca use yo u have failed to comply wit h
i n stru ction s for schedu led m ain te nan ce con-
16 F ed eral Emis sion s Warrantie s
taine d in yo ur Volkswage n Ma intenanc e
b ook let . In deter minin g wheth er you have co m­
pli ed wit h th e in struc tions for sc hed uled main­
t e nance and proper use, Vo lkswage n may re­
q ui re you to furn is h proo f o f co mplian ce only
w ith those mainten an ce in st ru cti on s w hich
Vo lkswage n has reas on to b eli eve were not p er­
for med and whi ch co uld be
cause of the 1/M
Tes t fa ilu re.
Vo lk swage n m ay deny an e missio n performa nce
warra nty claim on th e basis that a non- EPA cer­
t ified re pla cemen t part was use d in the main te­
n ance or re pa ir of the ve hicle if Vo lk swage n ca n
p rove that the non- ce rtifi ed part is either defec­
in material s or workma nshi p, or not equ iva­from a n em iss ion sta n dpoint th e o rig in al
pan , and you not a ble to offer info rm ati on the part is eith er not defect ive or equiva lent
t o the origin al p art wit h res pec t to its e missio n
p erfo rmance.
Vo lkswagen will not deny a claim re la tin g to
• warrant y work o r pre-d eli very service per ­
fo rmed by an auth ori ze d Vo lkswage n dea ler, o r
• work perfo rm ed in an emerge ncy to rec tify
an unsafe condit ion attribu table to Vo lkswage n,
prov ided yo u have taken steps in a tim ely

manner to put the vehicle back a con­
forming condition, or
Booklet 1.2 USA Warranty
• use of an unc ertified part or noncom­
plian ce with the inst ru ction s for p roper mainte­
nan ce and use, w hic h is not related to the 1/M
Te st failur e
Additional Information About Your Federal Emissions Warran ties
Warranty period
Th e wa rrant y peri od beg ins on the date th e ve ­
hicl e is deli ve red the o riginal pur cha ser
or origina l less ee, and an y subsequ ent pur ­
c h ase r or lessee or, if th e ve hicl e is first placed in
Proper maintenance and use
Instru ction s for proper maintenan ce are con­
tain ed in yo ur Volk swagen Mai nte nance
bookle t. Tim e and mil eage interval s, at whic h
maim enan ce is to be per formed , may var y from
model
to mod el.
Vo lk swage n reco mmends yo u keep a reco rd of
scheduled mainte nance by having your Volk­
sw age n Mainte nance bookl et validated at the
approximate time or milea ge int erva ls by th e au­
thor ize d Vo lkswagen dealer or oth er se rvi ce
fa. that p erform ed mainten an ce . If yo u
p erfo rm th e maint enance yourse lf, keep all doc­
umentation a s proof you have performed the
m aint ena nce at the approximate time or
mil eage interval s reco mm ended , that you have
Use of Genuine Volkswagen Parts
Volkswage n reco mmends that Genuin e Volk­
swagen pa rts be u sed as replacement parts fo r
the ma intena nce, repair or rep laceme nt of e mis­
sion control system s. Us e of repla cement parts
w hich are no c e qui valent to Genuine Volk­
swagen pares in emi ssion p erfo rm an ce and d u­
rability m ay impair
effect ive ness of emiss ion serv
ice as a demons trator or compa ny dem on­
s trator or compan y car prior
to deli very, on the
date it is first placed in serv ice.
u se d proper parts, and you were able to pe r­
form the mainten an ce properly.
Failure to m aintain your vehicle according to the
in struction for prop er maintenan ce ma y ca use
the vehicle to exc eed ap plicable e miss ion s stan­
d ard s and could result in denial of warranty cov­
erag e. How ever, Vo lkswagen
not den y a
warranty claim solely on the bas is of yo ur failur e
to maintain the vehic le according
the instruc­
t ions or fa ilure to kee p a record of maintenance.
In struction s for prop er use of
ve hicl e are
conta ined in your Volk swage n Own er's
control syscems. h ough u se of part s otJ1 er
than Genu ine Volkswagen parts does not inval i­
dat e these warranti es, Volkswagen assum es no
liab ility und er these warra nties for fa ilure of
s uch parts
damage to o ther part s cause d by
s u ch failure.
Federal Emissions Warranties 17