
DIAGNOSIS SYSTEM
AV-49
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SCREEN TROUBLE DIAGNOSIS
lIf RGB signal is malfunctioning, the tint of the color bar display is as follows.
VEHICLE SIGNALS
Acomparisoncheckcanbemadeofeachactualvehiclesignaland
the signals recognized by the system.
SKIB3662E
R (red) signal error : Light blue (Cyan) tint
G (green) signal error : Purple (Magenta) tint
B (blue) signal error : Yellow tint
SKIB3663E
Diagnosis itemDis-
playVehicle status Remarks
Vehicle speedON Vehicle speed > 0 km/h
Changes in indication may be delayed. This is normal. OFF Vehicle speed = 0 km/h
– Ignition switch ACC
Parking brakeON Parking brake is applied.
OFF Parking brake is released.
LightsON Lighting switch ON
–
OFF Lighting switch OFF
IgnitionON Ignition switch ON
–
OFF Ignition switch ACC
ReverseON Selector lever in R position
Changes in indication may be delayed. This is normal. OFFSelector lever in any position
other than R
– Ignition switch ACC

DIAGNOSIS SYSTEM
AV-51
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ERROR HISTORY
The diagnostic results of “Self-diagnosis” determine if any malfunction occurred between selecting “Self-diag-
nosis” and displaying “Self-diagnostic Results”. However if a malfunction occurred before selecting “Self-diag-
nosis”, and did not occur again before displaying “Self-diagnostic Results”, the diagnostic results are
determined to be normal. For this reason, past malfunctions that could not be determined at the time “Self-
diagnosis” was conducted must be diagnosed from the “Error History”. In “Error History”, time, date, and place
that the selected error last occurred are displayed. Be careful about the following.
lIf there is a malfunction with the GPS antenna circuit board in the NAVI control unit, the correct date and
time of occurrence may not be able to be displayed.
lThe place of occurrence is a current location mark display position marked when the error occurs. If this
mark is not in the correct position, the correct place of occurrence will not be displayed.
lThe frequency of occurrence is displayed by 2 types of the count down type and the count up type. Select
either type according to the error item.
Count Down Type
lWhen the error is detected, set the counter to 40. If the system is normal when turning the ignition switch
ON, it decreases by 1 on the counter.
lThe lower limit of the counter is 1. It can be reset to 0 by “Delete log” switch or CONSULT-II.
Count Up Type
lWhen the ignition switch is turned ON if the error is detected, the counter increases by 1. Even if it is nor-
mal when the ignition switch is turned ON next time, the counter is not decreased.
lThe upper limit of the counter is 50. 51 or more is displayed as 50. It can be reset to 0 by “Delete log”
switch or CONSULT-II.
Display type of occur-
rence frequencyError history display item
Count down type CAN-COMM-CIRCUIT, CONTROL UNIT (CAN), AV COMM CIRCUIT, CONTROL UNIT (AV)
Count up type Other than the above
SKIB3687E

DIAGNOSIS SYSTEM
AV-53
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VEHICLE CAN DIAGNOSIS
lCAN communication status and error counter is displayed.
lError counter displays 0 if any malfunction is not detected in the
past. If the malfunction is detected, it displays 40. When turning
the ignition switch ON, if it is normal, it displays 39. The lower
limitofthecounteris1.
lIf it resets, the error counter displays 0.
NOTE:
“???” indicates UNKWN.
DVD-ROM Communication Error
lMalfunction is detected on DVD-ROM
drive pickup lens in NAVI control unit
lThere is dirt and damage on the map
disc
lClean the DVD-ROM drive pickup
lens in NAVI control unit using the
specified cleaning disc
lMap disc
lNAVI control unit DVD-ROM Read Error
DVD-ROM Disc Error
DVD-ROM Mechanism not Detected
DVD-ROM Mechanism Error
DVD-ROM Focus Error
DVD-ROM TOC Error
DVD-ROM Seek Error
DVD-ROM Error Correction Error
DVD-ROM Data Transfer Error
DVD-ROM Data Error
DVD-ROM Time-out
DVD-ROM Loading / Eject Error
CAN Controller Memory Error
NAVI control unit malfunction is
detectedReplace NAVI control unit
Bluetooth Module Connection ErrorDisplay Item DescriptionPossible malfunction location/Action to
take
SignalStatu s
(Current)Count.
(Past)
Rx (ECM) OK / ??? 0 - 40
Rx (Cluster) OK / ??? 0 - 40
SKIB4661E

AV-54
DIAGNOSIS SYSTEM
AV COMM DIAGNOSIS
lDisplays the communication condition between NAVI control unit
(master unit) and each unit.
lError counter displays 0 if any malfunction is not detected in the
past. If the malfunction is detected, it displays 40. When turning
the ignition switch ON, if it is normal, it displays 39. The lower
limitofthecounteris1.
lIf it resets, the error counter is deleted.
ITM: NAVI control unit
NOTE:
“???” indicates UNKWN.
HANDSFREE PHONE
Handsfree Volume Adjustment
The received volume adjustment of hands-free phone can be
adjusted to Low, Medium, and High settings.
Voice Microphone Test
When this function is turned ON, the voice that is input to microphone is output to front speaker via TEL voice
signal line. The microphone and TEL voice signal line can be checked.
Delete Handsfree Memory
Erase the memory related to the hands-free phone.
BLUETOOTH
Confirm/Change Passkey
lThe passkey of Bluetooth can be confirmed and changed.
lThe passkey can be changed by four digits within 0 to 9.
SignalStatus
(Current)Count.
(Past)
C Tx (ITM-Primary SW) OK / ??? 0 - 40
CRx(PrimarySW-ITM) OK/??? 0-40
C Rx (STRG SW-ITM) OK / ??? 0 - 40
C Rx (Audio-ITM) OK / ??? 0 - 40
C Rx (Amp-ITM) OK / ??? 0 - 40
C Rx (RDS-ITM) OK / ??? 0 - 40
SKIB4668E
SKIB3668E
SKIB3669E

AV-56
DIAGNOSIS SYSTEM
CONSULT-II Functions
EKS00Q6L
CONSULT-II FUNCTIONS
CONSULT-II can display each diagnostic item using the diagnostic test modes shown following.
CONSULT-II BASIC OPERATION PROCEDURE
CAUTION:
If CONSULT-II is used with no connection of CONSULT-II CONVERTER, malfunctions might be
detected in self-diagnosis depending on control unit which carry out CAN communication.
1. Select “MULTI AV” on “SELECT SYSTEM” screen. If “MULTI
AV” is not indicated, check the following items.
lNAVI contorol unit power supply and ground circuit.
lCONSULT-II data link connector (DLC) circuit
Refer toGI-50, "
CONSULT-II Data Link Connector (DLC) Cir-
cuit".
2. Select diagnosis item on “SELECT DIAG MODE” screen.
SELF-DIAG RESULTS
The self-diagnosis is started and self-diagnostic results are dis-
played by touching “START” after selecting “SELF-DIAG RESULTS”.
lIn CONSULT-II self-diagnosis, self-diagnostic results and error
history are displayed collectively.
lThe current malfunction indicates “CRNT”. The past malfunction
indicates “PAST”.
lIf DTC [U1000], [U1300] are detected, “0” is displayed at TIME.
If it is normal the next time ignition switch is ON, add 1 to the
TIME.
Diagnosis mode Description Reference
SELF DIAG RESULTSPerforms the connection diagnosis of communication circuit between NAVI
control unit and navigation system and displays the current and past malfunc-
tions collectively.AV- 5 6
DATA MONITORThe diagnosis of vehicle signal that is input to the NAVI control unit can be
performed.AV- 5 8
CAN DIAG SUPPORT MNTR The transmitting/receiving of CAN communication can be monitored.LAN-15
AV COMM MONITOR The transmitting/receiving of navigation system can be monitored.AV- 5 9
ECU PART NUMBER The part number of NAVI control unit can be checked.AV- 6 0
SKIB3672E
SKIB3673E
SKIB3674E

DIAGNOSIS SYSTEM
AV-59
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Selection From Menu
When “SELECTION FROM MENU” is selected, the vehicle signal
display can be selected. After that, the selected vehicle signal condi-
tion is displayed when “START” is touched.
AV C O M M M O N I T O R
When “AV COMM MONITOR” is selected, “AV&NAVI C/U” and “AUDIO” are displayed.
AV&NAVI C/U
lWhen “AV&NAVI C/U” is selected, the communication condition
from NAVI control unit to each unit and malfunction counter are
displayed.
lError counter displays OK if any malfunction is not detected in
the past. If the malfunction is detected, it displays 0. When turn-
ing the ignition switch ON, if it is normal, it displays 1. The upper
limitofthecounteris39.
ILLUM SIGON Lighting switch ON
—
OFF Lighting switch OFF
IGN SIGON Ignition switch ON
—
OFF Ignition switch ACC
REV SIGON Selector lever in R position
Changes in indication may be delayed. This is
normal.
OFFSelector lever in any position other
than R Display ItemDis-
playVehicle status Remarks
Item to be selected Description
VHCL SPD SIG
As well as selecting “ALL SIGNALS” PKB SIG
ILLUM SIG
IGN SIG
REV SIG
SKIB4681E
ItemsDisplay
(PRESENT)Malfunction
counter
(PAST)
TRANSMIT DIAG OK / UNKWN OK / 0 - 39
PANEL SWITCH OK / UNKWN OK / 0 - 39
SW SECONDARY — —
RR CONTROL SW — —
STEERING SW OK / UNKWN OK / 0 - 39
AUDIO OK / UNKWN OK / 0 - 39
SPEAKER AMP OK / UNKWN OK / 0 - 39
SIDE CAMERA — —
REAR CAMERA — —
TV TUNER — —
DVD PLAYER — —
VIDEO DIST — —
ETC — —
FM MULTI OK / UNKWN OK / 0 - 39
REMOTE CONT — —
SKIB4684E

AV-60
DIAGNOSIS SYSTEM
AUDIO
lWhen “AUDIO” is selected, the communication condition from
audio unit to each unit and malfunction counter are displayed.
lError counter displays OK if any malfunction is not detected in
the past. If the malfunction is detected, it displays 0. When turn-
ing the ignition switch ON, if it is normal, it displays 1. The upper
limitofthecounteris39.
ECU PART NUMBER
The part number of NAVI control unit is displayed.
ItemsDisplay
(PRESENT)Malfunction
counter
(PAST)
TRANSMIT DG OK / UNKWN OK / 0 - 39
SPEAKER AMP — —
TV TUNER — —
DVD PLAYER — —
MD DECK — —
CD CHANGER — —
MD CHANGER — —
SKIB4685E
SKIB3680E

TROUBLE DIAGNOSIS
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Example of Symptoms Not MalfunctionEKS00Q6T
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.
VEHICLE ICON
Symptom Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off.
Press and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Press “MAP”.
Thescreenistoodim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are
darker or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be
selected.Some menu items become unavailable while the
vehicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptom Possible cause Possible solution
Names of roads and locations dif-
fer between Plan view and Bird-
view™.This is because the quantity of the displayed infor-
mation is reduced so that the screen does not
become too crowded. There is also a chance that
names of the roads or locations may be displayed
multiple times, and the names appearing on the a
screen may be different because of a processing
procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
whereGPScanbereceived.
The position and direction of the vehicle may be
incorrect depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehi-
cle for a while to automatically correct the
position and direction of the vehicle icon.
Whenthevehicleistravellingona
new road, the vehicle icon is
located on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available.Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights.The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even
when the vehicle is moving.The current location map screen is not displayed. Press “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Press “MAP”.
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the rear parcel shelf.Remove the objects from the rear parcel
shelf.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.