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Downloaded from www.Manualslib.com manuals search engine USAGE
Parking Brake
Guides Power Steering
System
Manual
Transmission
Automatic
Transmission Key Lock
Cylinders
FLUIDLUBRICANT
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements of
NLGI Grade
2, Category LB or
GC-LB.
GM Synthetic Power Steering
Fluid (GM Part
No. 12345866 or
12345867 or equivalent).
Manual Transmission Fluid SAE
5W-30
(GM Part No. 105293 1 or
equivalent).
DEXRON@-111 Automatic
Transmission Fluid.
Lubricate with Multi-Purpose
Lubricant (GM Part
No. 12345120)
or synthetic
SAE 5W-30 engine
oil.
USAGE
Manual
Transmission Shift Linkage
~~~
Automatic
Transmission
Shift Linkage
Clutch Linkage
Pivot Points
Floor Shift
Linkage
Chassis
Lubrication
FLUIDLUBRICANT
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements of
NLGI Grade 2, Category LB or
GC-LB.
Engine oil.
Engine oil. Engine oil.
Chassis lubricant (GM
Part
No. 1052497 or equivalent) or
lubricant meeting requirements of
NLGI Grade 2, Category LB or
GC-LB.
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Downloaded from www.Manualslib.com manuals search engine I USAGE
Rear Axle
(Limited-Slip
Differential)
Windshield
Washer Solvent
Hood Latch
Assembly a. Pivots and
Spring
Anchor
FLUIDLUBRICANT
Axle Lubricant (GM Part No.
12345977) or SAE 80W-90 GL-5
Gear Lubricant, and Limited-Slip
Differential Lubricant Additive
(GM
Part No. 1052358 or
equivalent) where required. See
“Rear Axle” in the Index.
GM Optikleen@ Washer Solvent
(GM Part
No. 1051515) or
equivalent.
a. Engine oil.
b. Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of NLGI Grade 2, Category LB
or GC-LB.
USAGE
Dielectric Silicone Grease (GM
Weatherstrip (GM Part
No. 1050109).
Hinges Engine oil
or Lubriplate Lubricant Hood and Door
FLUIDLUBRICANT
Conditioning
Part No. 12345579 or equivalent).
See “Replacement Parts” in the Index for recommended
replacement filters, valves and spark plugs.
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Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks
and
Services” or “Periodic Maintenance” can be added on
the following record pages.
Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store
them.
DATE
Maintenance Record
ODOMETER
READING SERVICED
BY MAINTENANCE PERFORMED
7-4s
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Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
7-49
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Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER READING SERVICED
BY MAINTENANCE PERFORMED
7-50
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Downloaded from www.Manualslib.com manuals search engine e Section 8 Customer Assistance Information
I -
Here you will find out how to contact Chevrolet if you
need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
This section includes information on: The Customer
Satisfaction Procedure, Customer Assistance for
Hearing or Speech Impaired, The Corvette Action
Center,
BBB Auto Line - Alternative Dispute
Resolution Program, Reporting Safety Defects,
Roadside Assistance, and Service and Owner
Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Chevrolet. Normally, any concern with the
sales transaction or the operation
of your vehicle will be
resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur.
If your
concern has not been resolved to your satisfdction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the Sales, Service, or
Parts Manager, contact
the owner of the dealership or the General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealer without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020.
In Canada, contact GM of Canada
Customer Assistance Center
in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico, call
1-800-496-9992 (English) or 1-800-496-9993
(Spanish).
In the U.S. Virgin Islands, call
1-800-496-9994.
In other overseas locations, contact
GM North American Export Sales in Canada by calling
1-905-644-4112.
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top
of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call the toll-free number listed
previously in order to give your inquiry prompt
attention. However,
if you wish to write Chevrolet,
write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047 Refer
to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealership, using
the dealership’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To assist customers who have hearing difficulties,
Chevrolet has installed special TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) can communicate
with Chevrolet by dialing: 1-800-TDD-CHEV. (TDD
users in Canada can dial 1-800-263-3830.)
Corvette Action Center
If you have any questions, comments or problems
regarding your Corvette in general, you can call the Corvette Action Center at 1-800-457-VElT. The Corvette
Action Center is open between the hours of
6:OO a.m. to
2:30 p.m., CST, Monday through Friday.
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Downloaded from www.Manualslib.com manuals search engine GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in this
program.
Both Chevrolet and your Chevrolet dealer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a situation arises where you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement
of the nature of your complaint.
Eligibility is limited
by vehicle age and mileage, and
other factors.
8-3