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Downloaded from www.Manualslib.com manuals search engine We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary
between you and Chevrolet. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case to an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about forty days from
the time you file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5
100 or the Chevrolet Customer
Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393
(or 366-0123 in the
Washington,
D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-4
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Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada Box
8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel
Sam Drive
Oshawa, Ontario
L 1 H 8P7
Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet has established the
Chevrolet/Geo Roadside Assistance Center.
Roadside Assistance is available 24 hours a day,
365
days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot
be
resolved over the phone, our advisors have access to a
nationwide network
of dealer-recommended service
providers. Roadside membership is free however some
services may incur costs.
8-5
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Downloaded from www.Manualslib.com manuals search engine Roadside offers two levels of service to the customer,
Basic Care and Courtesy" Care:
ROADSIDE Basic Care PROVIDES:
Toll-free number, 1-800-CHEV-USA
0 Free towing for warranty repairs
Basic over-the-phone technical advice
0 Available dealer services at reasonable costs
(i,e., wrecker services, locksmithkey service, glass
repair, etc.)
Note: Roadside
Basic Care applies to all ChevroletlGeo
vehicles regardless of age or miles.
ROADSIDE
Courtesy Care PROVIDES:
0 Roadside Basic Care services (as outlined above)
Plus:
0 FREE Non-Warranty Towing (to the closest dealer
i from a legal roadway)
I
FREE LocksmitldKey Service (when keys are lost
0 FREE Flat Tire Service (spare installed on the road)
on the
road or locked inside)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on the road)
Note:
Courtesy Care is available to Retail and Retail
Lease Customers operating
1994 and newer
Chevrolet/Geo vehicles for a period
of 36
months/36,000 miles. All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Care and Courtesy Care are not part of or included in the coverage
provided by the New Vehicle Limited Warranty. Chevrolet reserves the
right to modify or discontinue
Basic Care and Courtesv -at any time.
For complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will
provide you with
quality and priority service. When roadside
services
are required, our advisors will explain any payment
obligations that may
be incurred for utilizing outside services.
For prompt assistance when calling, please have the
following information available to give to the advisor:
0 Vehicle Identification Number
License plate number
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Downloaded from www.Manualslib.com manuals search engine Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the BUMPER
TO BUMPER New
Vehicle Limited Warranty to retail purchasers
of 1995
ChevroletlGeo passenger cars and light duty trucks
(please see your selling dealer for details).
Courtesy Transportation includes:
One way shuttle ride for any warranty repair
completed during the same day.
Up to $30 maximum daily vehicle rental allowance
for any overnight warranty repair up
to 5 days, OR
0 Up to $30 maximum daily cab, bus, or other
transportation allowance
in lieu of rental for any
overnight warranty repair up to
5 days, OR
Up to $10 daily fuel allowance for rides provided by
another person (ie., friend, neighbor, etc.) in lieu
of
rental for any overnight warranty repair up to 5 days.
Note: All Courtesy Transportation arrangements will
be administered by your ChevroletlGeo dealership
service management. Claim amounts
should reflect
all actual costs.
0 Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER TO BUMPER New Vehicle Limited
Warranty. ChevroletlGeo reserves the right to make
any changes or discontinue Courtesy Transportation
at any time without notification.
For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on courtesy transportation.
8-7
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Downloaded from www.Manualslib.com manuals search engine Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States 1-800-551-4123
Canada 1-800-668-5539
Service Manuals
Service manuals contain diagnosis and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors’ dealerships. GM monitors
product performance
in the field. When service methods
are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform better
service. Service bulletins may involve any number of
vehicles. Some will describe inexpensive service; others
will describe expensive service. Some will advise
of new
or unexpected conditions, and others may help avoid
future costly repairs. Service bulletins are meant for
qualified technicians. In some cases they refer to service
manuals, specialized tools, equipment and safety
procedures necessary to service the vehicle. Since these
bulletins are issued throughout the model year and
beyond, an index is required and published quarterly to
help identify specific bulletins. Subscriptions are
available. You can order an index at the toll-free numbers
listed previously, or ask a GM dealerhetailer to see an
index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
Page 374 of 386

Downloaded from www.Manualslib.com manuals search engine Index
Accessory Plug ............. ............. 2-62
Adding Automatic Transmission Fluid
................ 6-22
Brake Fluid
...................... ...... 6-34
Coolant to the Recovery Tank
....... ........ 6-29
Electrical Equipment .................... 2- 19. 6-67
Engine Coolant
.............................. 6-28
Engineoil
.................................. 6-13
Manual Transmission Fluid
.................... 6-24
Power Steering Fluid
......................... 6-3 1
SoundEquipment ............................ 3-17
Windshield Washer Fluid
................. 2-42. 6-3 1
AirBag ....................................... 1-17
How Does it Restrain ......................... 1-20
How it Works ............................... 1 - I8
Location
................................... 1-19
Readiness Light
............................. 2-69
Servicing ................................... 1-22
System
..................................... 1-17
What Makes
it Inflate ......................... 1-20
What Will
You See After it Inflates .............. 1-2 1
When Should it Inflate ........................ 1-20
Air Cleaner
.................................... 6- 17
Air Conditioner Controls .......................... 3- 1
Air Conditioning ................................ 3-4 Air Control
Buttons
.......................... 3.2. 3.5
Alignment and Balance. Tires ..................... 6-54
Antenna. Power Mast Care
....................... 3-19
Anti-Lock Brake System Active Light
.............. 2-72
Anti-Lock Brake System Warning Light
......... 2.72. 4.6
Anti-Lock Brakes
............................... 4-6
Antifreeze ..................................... 6-27
Appearance Care
............................... 6-55
Appearance Care and Materials
.................... 6-65
Ashtray
....................................... 2-60
ASR (Acceleration Slip Regulation) System
........... 4-8
Active Light
................................ 2-74
OffLight
................................... 2-73
Warning Light
........................... 2.73. 4.8
Audio System. Tips about Your .................... 3-17
Audio Systems
................................. 3- IO
Automatic Control ............................... 3-6
Automatic Electronic Climate Control ................ 3-4
Automatic Transmission
......................... 2-24
Automatic Overdrive Position
.................. 2-26
Drive
(D) Position ............................ 2-26
First
(1) Position ............................. 2-27
Neutral
(N) Position .......................... 2-26
Alarm. Theft Deterrent
System
.................... 2-12
Aluminum Wheels. Cleaning
...................... 6-63
9-1
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Downloaded from www.Manualslib.com manuals search engine Park (P) Position ............................. 2-24
Reverse (R) Position
.......................... 2-25
Second (2) Position
........................... 2-27
Automatic Transmission Fluid
..................... 6-20
Temperature Reading
......................... 2-84
Adding
.................................... 6-22
Checking
................................... 6-21
Axle, Rear
.................................... 6-26
Back-up Lamp. Bulb Replacement
................ 6-41
Battery
....................................... 6-35
Replacement, Passive Keyless Entry
.............. 2-8
Warnings .................................... 5-2
BBB Auto Line
................................. 8-3
Bi-Level
....................................... 3-3
Blizzard
...................................... 4-26
Brake
Adjustment
................................. 6-35
Fluid, Adding
............................... 6-34
Master Cylinder
............................. 6-32
System Parts, Replacing
....................... 6-35
System Warning Light
........................ 2-70
Transmission Shift Interlock (BTSI)
.............. 7-42
Brake, Parking
................................. 2-32
Brakes, Anti-Lock
............................... 4-6
Braking, In Emergencies
.......................... 4-9
Brightness Control
.............................. 2-46
PedalTravel
................................ 6-35
Wear
...................................... 6-34
Braking
........................................ 4-5
“Break-In,
” New Vehicle .......................... 2- 15
BTSI (Brake-Transmission Shift Interlock) ........... 7-42
Bulb Replacement Back-up Lamp
.............................. 6-41
Center High-Mounted Stoplamp (ZR-
1) .......... 6-46
Cornering Lamp
............................. 6-43
Front Turn Signal Lamps
...................... 6-39
Center High-Mounted
Stoplamp (Except ZR-1)
.... 6-45
Chart
...................................... 6-74
FogLamp
.................................. 6-38
Headlamps
................................. 6-37
Rear Cargo Compartment Lamp (Convertible)
..... 6-44
Rear Cargo Compartment Lamp (Coupe)
.......... 6-44
Rear Turn Signal and Taillamp
.................. 6-40
Sidemarker
................................. 6-42
Canada. Vehicles First Sold in
11 .. .......................
Canadian Roadside Assistance ...................... 8-8
Capacities and Specifications ...................... 6-75
Carbon Monoxide
......................... 2.36. 4.27
Care of Your Cassette Tape Player
.................. 3-18
Care
of Your Compact Discs ...................... 3-19
Cassette Tape Player. Care of Your
................. 3-18
Center Console
................................. 2-57
Bulb Replacement
............................. 6-45
Bulb Replacement
............................. 6-46
CertificationRire Label
.......................... 4-28
Changing a Flat Tire
............................. 5-27
Charging System Light
.......................... 2-70
Center High-Mounted
Stoplamp (Except
ZR- 1).
Center High-Mounted Stoplamp (ZR- 1).
Chains. Tire ................................... 6-55
9-2
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Downloaded from www.Manualslib.com manuals search engine Check Gauges Light ............................. 2-85
Checking Your Restraint Systems
.................. 1-30
Checking Automatic Transmission Fluid
.................. 6-21
BrakeFluid
................................. 6-33
Engine Coolant
.............................. 6-28
Manual Transmission Fluid
.................... 6-23
Power Steering Fluid
......................... 6-30
Restraint Systems
............................ 1-30
Things Under the
Hood ........................ 6-8
Checking and Adding Hydraulic Clutch Fluid
........ 6-25
Chemical Paint Spotting
.......................... 6-64
Child Restraints
................................ 1-25
Securing in the Passenger Seat Position
........... 1-26
TopStrap
................................... 1-25
WheretoPut
................................ 1-25
Cigarette Lighter
............................... 2-6 1
Cinch Feature. Lap Belt
.......................... 1- 12
Cleaner. Air
................................... 6-17
Cleaning Aluminum Wheels
........................... 6-63
Dulso-Coated Moldings ....................... 6-58
Engine
..................................... 6-63
Fabric
..................................... 6-56
Glass
...................................... 6-59
Leather
.................................... 6-58
Outside
of the Windshield and Wiper Blades ....... 6-60
Removable Roof Panel
........................ 6-60
Soft-Touch Surfaces
.......................... 6-58
Speakercovers
.............................. 6-59
Special Problems
............................ 6-57
EngineOil
.................................. 6-13
Stains
...................................... 6-57
The Inside
of Your Corvette .................... 6-56
The Outside of Your Corvette
................... 6-61
Tires
...................................... 6-63
Top
of the Instrument Panel .................... 6-59
Your Convertible Top
......................... 6-62
Cleaning and Storage. Hardtop
.................... 6-63
Climate Control. Automatic Electronic
............... 3-4
Clock. Setting the
............................... 3-10
Clutch. Hydraulic
............................... 6-24
Comfort Controls
................................ 3-1
Compact Discs. Care of Your
...................... 3-19
Compact Spare Tire
............................. 5-40
Compartment. Door Storage ...................... 2-59
Console. Center
................................ 2-57
Control
of a Vehicle .............................. 4-5
Control. Loss of ................................ 4-14
Convertible Hardtop
............................. 2-95
Convertible Hardtop.
To Install .................... 2-99
Convertible Hardtop. To Remove
.................. 2-96
ConvertibleTop
................................ 2-90
ToLower
................................... 2-90
ToRaise
................................... 2-93
Convex Outside Mirror
.......................... 2-50
Coolant ....................................... 6-27
Coolant Heater. Engine
..................... 2-23. 6- 16
Coolant High Fill Reservoir
(LT1 Engine) ........... 5-23
Coolant. How to Add to the High Fill Reservoir
Vinyl
...................................... 6-58
Compartment.
Rear Storage ....................... 2-58
Coolant Recovery Tank
.......................... 5-17
(LTl Engine)
................................. 5-23