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7-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles,
steering and brakes must be in
good condition.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( P. 4 4 9 ,
460)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehi-cle body as shown in the illustration.
Typ e A
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
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7-2. Steps to take in an emergency
Type B
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
Type A
Type B
4 Tighten down the towing eyelet
securely using a wheel nut
wrench*1, 2 or hard metal bar.
*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
Typ e A
Typ e B
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.201)
Do not open the driver door. If you open
the door, the parking brake automati- cally locked.
When the shift lever cannot be shifted:
P. 1 9 8
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7-2. Steps to take in an emergency
When trouble arises
■While towing
If the hybrid system is off, the power
assist for the brakes and steering will not function, making steering and brak-ing more difficult.
■Wheel nut wrench*1, 2
Wheel nut wrench is installed in luggage compartment. ( P.460)*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
WARNING
Observe the following precautions. Failure to do so may result in death or
serious injury.
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, bro-
ken debris may hit people, and cause serious damage.
●Do not turn the power switch off.There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eye- lets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
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7-2. Steps to take in an emergency
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature
gauge needle continually points
higher than normal.
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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7-2. Steps to take in an emergency
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then g oes
off, this does not necessarily indicate a malfunction in the sy stem.
However, if this continues to o ccur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, o r any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. Continuing to drive the
vehicle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The regenerative braking system;
The electronically controlled brake system; or
The parking brake system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is excessively hi gh
Immediately stop the vehicle in a safe place.
Handling method ( P.477)
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7-2. Steps to take in an emergency
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp* (warning buzzer)
*: This light illuminates on the multi-information display (with 7-inch display only).
Warning lightDetails/Actions
Indicates the hybrid system has overheated
Stop the vehicle in a safe place.
Handling method ( P.477)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Warning lightDetails/Actions
Indicates a malfunction in:
The hybrid system;
The electronic engine control system; or
The electronic throttle control system
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
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7-2. Steps to take in an emergency
When trouble arises
■SRS warning light (warning buzzer)
■ABS warning light
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
The seat belt pretensioner system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Indicates a malfunction in:
The Brake Override System;
The Drive-Start Control system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Indicates that the shift position was changed and Drive-Start C on-
trol was operated while depressing the accelerator pedal.
Momentarily release the accelerator pedal.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override System is
operating.
Release the accelerator pedal and depress the brake pedal.
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7-2. Steps to take in an emergency
■Electric power steering system warning light* (warning buzzer)
*: This light illuminates on the multi-information display (with 7-inch display only).
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning
buzzer*)
*: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s and front passenger’s seat belt warning buzzer sou nds to alert the
driver and front passenger that his or her seat belt is not fas tened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain peri od of time after the
vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder lights*1 (warning buzzer*2)
*1: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric Power Steering) sy s-
tem
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 5.4 L (1.5 gal., 1.2
Imp. gal.) or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front passen-
ger’s seat belt also needs to be fastened to make the warn-
ing light (warning buzzer) turn off.
Warning lightDetails/Actions
Warns the rear passengers to fasten their seat belts
Fasten the seat belt.