Page 9 of 372

91-1. NOTES
1
NOTES
turer to optimize vehicle func-
tions.
The majority of this data is vola-
tile and is only processed within
the vehicle itself. Only a small
share of data is stored in event
or fault memories based on an
event.
When servicing, for instance
during repairs, service pro-
cesses, warranty cases, and
quality assurance measures,
this technical information can be
read out from the vehicle
together with the vehicle identifi-
cation number.
Your Toyota dealer can read out
the information. The socket for
OBD Onboard Diagnosis
required by law in the vehicle is
used to read out the data.
The data is collected, pro-
cessed, and used by the rele-
vant organizations in the service
network. The data documents
technical conditions of the vehi-
cle, helps with the identification
of the fault, compliance with
warranty obligations and quality
improvement.
The data from the vehicle can
also be used to check customer
claims for warranty and guar-
anty.
Fault and event memories in the
vehicle can be reset when your
Toyota dealer performs repair or
servicing work.Depending on the vehicle equip-
ment, comfort and Customize
settings can be stored in the
vehicle and modified or reset at
any time.
For example, this includes:
• Setting for the seat position.
• Suspension and climate con-
trol settings.
If necessary, data can be trans-
ferred to the entertainment and
communication system of the
vehicle, e.g. via smartphone.
This includes the following
depending on the respective
equipment:
• Multimedia data such as music, films or photos for
playback in an integrated mul-
timedia system.
• Address book data for use in conjunction with an integrated
hands-free system or an inte-
grated navigation system.
• Entered navigation destina- tions.
• Data on the use of Internet services.
This data can be stored locally
in the vehicle or is found on a
device that has been connected
to the vehicle, e.g., a smart-
phone, USB stick or MP3 player.
If this data is stored in the vehi- Data entry and data trans-
fer into the vehicle
General information
Page 10 of 372

101-1. NOTES
cle, it can be deleted at any
time.
This data is only transmitted to
third parties upon personal
request as part of the use of
online services. The transmis-
sion depends on the selected
settings for the use of the ser-
vices.
Depending on the vehicle equip-
ment, mobile devices connected
to the vehicle, for instance
smartphones, can be controlled
via the vehicle control elements.
The sound and picture from the
mobile device can be played
back and displayed through the
multimedia system. Certain
information is transferred to the
mobile device at the same time.
Depending on the type of incor-
poration, this includes, for
instance position data and other
general vehicle information. This
optimizes the way in which
selected apps, for instance navi-
gation or music playback, work.
There is no further interaction
between the mobile device and
the vehicle, such as active
access to vehicle data.
How the data will be processed
further is determined by the pro-
vider of the particular app being
used. The extent of the possible settings depends on the respec-
tive app and the operating sys-
tem of the mobile device.
If the vehicle has a wireless net-
work connection, this enables
data to be exchanged between
the vehicle and other systems.
The wireless network connec-
tion is realized via an in-vehicle
transmitter and receiver unit or
via personal mobile devices
brought into the vehicle, for
instance smartphones. This
wireless network connection
enables 'online functions' to be
used. These include online ser-
vices and apps supplied by the
vehicle manufacturer or by other
providers.
Where online services from the
vehicle manufacturer are con-
cerned, the corresponding func-
tions are described in the
appropriate place, for instance
the Owner's Manual or manu-
facturer's website. The relevant
legal information pertaining to
data protection is provided there
too. Personal data may be used
to perform online services. Data
is exchanged over a secure con-
Incorporation of mobile
devices
Services
General information
Services from the vehicle
manufacturer
Page 11 of 372

111-1. NOTES
1
NOTES
nection, for instance with the IT
systems of the vehicle manufac-
turer intended for this purpose.
Any collection, processing, and
use of personal data above and
beyond that needed to provide
the services must always be
based on a legal permission,
contractual arrangement or con-
sent. It is also possible to acti-
vate or deactivate the data
connection as a whole. That is,
with the exception of functions
and services required by law
such as Assist systems.
When using online services
from other providers, these ser-
vices are the responsibility of
the relevant provider and sub-
ject to their data privacy condi-
tions and terms of use. The
vehicle manufacturer has no
influence on the content
exchanged during this process.
Information on the way in which
personal data is collected and
used in relation to services from
third parties, the scope of such
data, and its purpose, can be
obtained from the relevant ser-
vice provider.
This vehicle is equipped with an
event data recorder EDR. The main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
• How various systems in your
vehicle were operating.
• Whether or not the driver and passenger safety belts were
fastened.
• How far, if at all, the driver was depressing the accelera-
tor and/or brake pedal.
• How fast the vehicle was trav- eling.
This data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
EDR data is recorded by your
vehicle only if a nontrivial crash
situation occurs; no data is
recorded by the EDR under nor-
mal driving conditions and no
personal data, for instance
name, gender, age, and crash
location, are recorded.
However, other parties, such as
law enforcement, could combine
Services from other provid-
ers
Event Data Recorder EDR
Page 12 of 372

121-1. NOTES
the EDR data with the type of
personally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Depending on the national-mar-
ket version, the vehicle identifi-
cation number is located in
different positions in the vehicle.
This chapter describes all posi-
tions that are possible for the
series.
The vehicle identification num-ber can be found in the engine
compartment, on the right-hand
side of the vehicle.
The vehicle identification num-
ber can be found on the name-
plate, on the right-hand side of
the vehicle.
The vehicle identification num-
ber can be found on the name-
plate, on the left-hand side of
the vehicle.
Vehicle identification
number
General information
Engine compartment
Right nameplate
Left nameplate
Page 13 of 372

131-1. NOTES
1
NOTES
The vehicle identification num-
ber can also be found behind
the windshield.
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.Windshield
“QR Code”
Other Precautions
WARNING
Do not modify the vehicle.
Do not modify the vehicle with any
parts (ex. batteries, electrical
components, etc.) other than Toy-
ota genuine parts and accesso-
ries or Toyota approved parts, as
doing so may cause an unex-
pected malfunction or an acci-
dent. For information on Toyota
genuine parts and accessories,
contact a Toyota dealer.
WARNING
Do not install any accessories to
the windshield.
If an accessory is
installed to the
windshield or the rear view mirror,
it may block your vision of the
road or become a distraction, pos-
sibly leading to an accident. Also,
if an object such as a suction cup
is attached to the windshield, it
may act as a lens and possibly
cause a fire. Do not install a wide
view mirror to the rear view mirror
as it may come loos e in a collision
and cause injury.
WARNING
■When the vehicle is parked
●Do not leave glasses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun. Doing so may
result in the following:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
Page 14 of 372

141-1. NOTES
The following only applies to vehicles owned and operated in
the US.
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Toyota Motor Sales, U.S.A., Inc.
(Toll-free: 1-800-331-4331).
If NHTSA receives similar com-
plaints, it may open an investi-
gation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall
and remedy campaign. How-
ever, NHTSA cannot become
involved in individual problems
between you, your dealer, or
Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov
; or
write to: Administrator, NHTSA,
1200 New Jersey Ave, S.E.,
Washington, DC 20590. You
can also obtain other informa-
tion about motor vehicle safety
from http://www.safercar.gov .
Canadian customers who wish
to report a safety-related defect
to Transport Canada, Defect
Investigations and Recalls, may
WARNING
Page 15 of 372
151-1. NOTES
1
NOTES
call the toll-free customer sup-
port 1-800-333-0510. You can
also obtain other information
about motor vehicle safety from
http://www.tc.gc.ca/roadsafety.
Page 16 of 372