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5377-2. Steps to take in an emergency
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7
When trouble arises
ACC.
3 Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, shift the shift lever to P
and press the power switch as you
normally do when stopping the
hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.493)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem. If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 8 4 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above. The hybrid system does not start
and modes will be
changed each
time the switch is pressed. ( P.215)
Page 538 of 628

5387-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the ala rm may activate
and doors locked. ( P. 8 5 )
2 Open the hood ( P.464) and
fuse box cover.
Push claw to completely release
the lock, and them lift up the cover.
3 Open the exclusive jump
starting terminal cover.
4 Remove the engine cover.
Lift the edge of the cover to disen-
gage the fixed pins, and then pull
the cover towards you to remove it.
5 Connect a positive jumper cabl e clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
If the vehicle 12-volt
batter y is discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
Page 539 of 628

5397-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the batte ry
and any moving parts as shown in the illustration
6 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.
7 Open and close any of the
doors of your vehicle with the
power switch OFF.
8 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
9 Once the vehicle’s hybrid
system has started, remove the jumper cables in the
exact reverse order from
which they were connected.
10When the engine cover installing, reverse the step
removed.
11Close the exclusive jump starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
Page 540 of 628

5407-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■Starting the hybrid system
when the battery is discharged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. ( P.581)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the wireless remote c
ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.536). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●Some systems may require initial-
ization. ( P.581)
■When replacing t he 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a battery that the case size is
same as the previous one (LN2),
20 hours rate ca pacity (20HR) is
equivalent (55Ah) or greater, and
performance rating (CCA) is
equivalent (345A) or greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time p eriod where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation type calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
Page 541 of 628

5417-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
difficult.
●When removing the 12-volt bat-
tery: P. 4 7 1
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was
attached to the 12-volt battery
before replacing an d confirm that
it is firmly connected to the hole
section of t he vehicle.
• Use the exhaust hole plug included with the 12-volt battery
replaced or the one installed on
the battery prior to the replaced.
(Depending on the 12-volt battery
to be replace, the exhaust hole
may be plugged.)
For details, consult your Toyota
dealer.
Exhaust hole cap
Exhaust hole
Exhaust hose
WARNING
■When removing the 12-volt
battery terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, leading to a fire
in addition to ele ctrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighter s or allow open
flame near the 1 2-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosive acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
Page 542 of 628

5427-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
WARNING
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any 12-volt battery fluids
(acid) to come into contact with
skin, clothing or the vehicle
body.
●Do not lean over the 12-volt bat-
tery.
●In the event that 12-volt battery
fluid comes into contact with the
skin or eyes, immediately wash
the affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow children near the
12-volt battery.
■After recharging the 12-volt
battery
Have the 12-volt battery
inspected at your Toyota dealer
as soon as possible. If the 12-volt
battery is deteriorating, continued
use may cause the 12-volt battery
to emit a malodorous gas, which
may be detrimental to the health
of passengers.
■When replacing the 12-volt
battery
●For information regarding 12-
volt battery replacement, con-
tact your Toyota dealer.
●After replacing, s ecurely attach
the exhaust hose and exhaust
hole plug to the exhaust hole of
the replaced 12-volt battery. If
not properly installed, gases
(hydrogen) may leak into the
vehicle interior, and there is the
possible danger of the gas ignit-
ing and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan.
Page 543 of 628

5437-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
■If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses, engine
radiator core (radiator) and
intercooler radiator core
(radiator) for any leaks.
If a large amount of coolant leaks,
immediately cont act your Toyota dealer.
Cooling fan
Radiator
Intercooler radiators
4 The coolant level is satisfac-
tory if it is between the “F” or
“FULL” and “L” or “LOW”
lines on the reservoir.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
The needle of the engine coolant temperature gauge ( P.93)
enters the red zone or a loss of engine (hybrid system) power i s
experienced. (For example, the vehicle speed does not
increase.)
“Engine Coolant Temp High Stop in a Safe Place See Owner’s
Manual” is shown on the multi-information display.
Steam comes out from under the hood.
Correction procedures
Page 544 of 628
5447-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
Engine
Reservoir
“F” line
“L” line
IntercoolerReservoir
“F” line
“L” line
Power control unitReservoir “FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
If water was added in an emer-
gency, have the v ehicle inspected
at your Toyota dealer as soon as
possible.
Engine
Intercooler
Power control unit