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5057-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
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5067-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
WARNING
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain and related
parts may be damaged, an acci-
dent may occur due to a change
in direction of the vehicle or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
4WD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
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5077-2. Steps to take in an emergency
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7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
Your vehicle has not towing
hook. If towing is necessary, we
recommend having your vehicle
towed by your Toyota dealer or
commercial towing service.
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Engine coolant temperature
gauge needle continually
points higher than normal.
Voltmeter continually points
higher or lower than normal.
Engine oil pressure gauge
continually points lower than
normal.
Automatic transmission fluid
temperature warning mes-
sage is displayed
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
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5087-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
Pinging or other noises
related to the engine
Engine misses, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one
side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
Operational symptoms
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5097-2. Steps to take in an emergency
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7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light*
*: This light illuminates on the mu lti-information display with a message.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. C ontinuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine is overheating
Immediately stop the v ehicle in a safe place.
Handling method ( P.543)
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5107-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■Charging system warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Malfunction indicator lamp
■SRS warning light
Warning lightDetails/Actions
Indicates a malfunction in t he vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
The electronic engine control system; or
The electronic throttle control system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
The front passenger occupant classification system; or
The seat belt pretensioner system
Have the vehicle inspecte d by your Toyota dealer
immediately.
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5117-2. Steps to take in an emergency
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7
When trouble arises
■ABS warning light
■Electric power steering system warning light (warning
buzzer)
■PCS warning light
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunct ion in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
(Flashes or illu- minates)
When a buzzer sounds simultaneously:
Indicates a malfunct ion has occurred in the PCS (Pre-Colli-
sion System).
Have the vehicle inspecte d by your Toyota dealer
immediately.
When a buzzer does not sound:
The PCS (Pre-Collision Syst em) has become temporarily
unavailable, corrective ac tion may be necessary.
Follow the instructions dis played on the multi-infor-
mation display. ( P.247, 519)
If the PCS (Pre-Collision Syst em) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P.384
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5127-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■LTA indicator (warning buzzer)
■Intuitive parking assist OFF indicator (warning buzzer)
■PKSB OFF indicator (warning buzzer)
Warning lightDetails/Actions
(Orange)
Indicates a malfunction in t he LTA (Lane Tracing Assist)
Follow the instructions dis played on the multi-infor-
mation display. ( P.271)
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the i ntuitive parking assist func-
tion
Have the vehicle inspecte d by your Toyota dealer
immediately.
Indicates that the system is te mporarily unavailable, possi-
bly due to a sensor being dirt y or covered with ice, etc.
Follow the instructions dis played on the multi-infor-
mation display. ( P.296)
Warning lightDetails/Actions
(Flashes)
(If equipped)
When a buzzer sounds:
Indicates a malfun ction in the PKSB ( Parking Support
Brake) system
Have the vehicle inspecte d by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the system is te mporarily unavailable, possi-
bly due to a sensor being dirt y or covered with ice, etc.
Follow the instructions dis played on the multi-infor-
mation display. ( P.311)