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Changing the Format of the Map
Display the map in one of the following
formats:
• A two-dimensional map with the direction
you are traveling toward the top of the
screen.
• A two-dimensional map with north toward
the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front.
Zoom
Display more or less detail on the map.
Note:Use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Route Guidance
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Turn indicator. Select to hear the
last voice prompt. A
Point of interest. BEstimated time of arrival, distance
to destination or time to
destination. C
Current road. D
Mute guidance prompts. E
Note:To change guidance prompt volume,
turn the volume control when a guidance
prompt plays.
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Route Guidance Menu
Description Menu Item
Adjust your map preferences for when route guidance is active. Screen View
View a full screen map when route guidance is active. Full Map
View highway exit information for your current route. Highway Exit Info
View the turn list for your current route. Select a road to avoid it. Turn List
You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information
requires an active subscription to SiriusXM Traffic and Travel Link. When a route is not active, a list
of nearby traffic incidents displays. When a route is active, you can choose to display a list of traffic
nearby or on the route. Traffic List
Adjust navigation settings. See Settings (page 555). Navigation Settings
View information about your current location. Where Am I?
Cancel route guidance. Cancel Route
View the entire current route on the map. View Route
View an alternative route compared to your current one. Detour
Change the order or remove waypoints. Edit Waypoints
The system determines the order of waypoints for you. Optimize Order
Go to the next screen and start the new route. Go
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Adjusting the Guidance Prompt Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note:If you have inadvertently adjusted the
volume to zero, press the turn indicator
button to play the last voice prompt and then
adjust the volume to the desired level.
Muting Guidance Prompts
Select the mute option on the
screen to mute guidance prompts.
Note:The system mutes the next and all
future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation route
as a destination along your route. You can
add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select Add Waypoint.
4. Select Go.Canceling Route Guidance
Select the route guidance menu
option on the active guidance
screen.
Select Cancel Route.
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Note:The route guidance menu option is
always in the bottom right-hand corner of
the main map.
cityseeker (If Equipped)
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cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
Note:cityseeker information is limited to
approximately 1,110 cities (1,049 in the United
States, 36 in Canada and 15 in Mexico).
When you have selected a point of interest,
the location and information appear, such as
address, phone number and a star rating.
Press More Information to see a photo, a
review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
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For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price.SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores.
The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
shortcut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about certain
places of interest, for example restaurants,
hotels and tourist sites. Points of interest that
have Michelin travel guide information
display a button to show you more
information. Press the button to see the
additional information. If you have paired
your phone with the system, you can press
the phone button to directly establish a call
with the selected point of interest.
Navigation Map Accuracy and Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com. HERE evaluates
all reported map errors and responds with
the result of their investigation by e-mail.
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The navigation system map data may contain
inaccurate or incomplete information due to
the passage of time, changing
circumstances, sources used and the nature
of collecting comprehensive geographic
data, any of which may lead to incorrect
results. Inaccurate speed limit information,
turn restrictions and other road attributes
may affect the determined route and
associated guidance
Annual navigation map updates are available
for purchase through your dealership.
Depending on your purchase agreement,
you might be eligible for free map update.
You can choose to download the map data
update onto a USB, order a USB, or use Wi-Fi
to deliver automatic updates. To update your
map data over Wi-Fi, your vehicle must be
connected to a Wi-Fi access point. Map data
files are large, so it is highly recommended
to perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact dealers
at 1-866-462-8837 in the United States and
Canada or 800-557-5539 in Mexico or visit
our local website for more information.ELECTRIC VEHICLE INFORMATION
(IF EQUIPPED)
Power Flow
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The Power Flow information for
your plug-in hybrid vehicle is
available through the Home screen
or under Apps.
Vehicle Operational States
Power will flow to or from the front and rear
wheels depending on operational state and
drive conditions.
• Idling: The vehicle is running and in park
(P). The engine and, or the high voltage
battery are on.
• Electric Driving: The vehicle is running
and in drive (D) or neutral (N). The high
voltage battery provides power to the
wheels.
• Hybrid Driving: The vehicle is running
and in drive (D) or neutral (N). The engine
and the high voltage battery provide
power to the wheels.• Engine Driving: The vehicle is running
and in drive (D) or neutral (N). The engine
provides power to the wheels.
• Regenerative Braking: The vehicle is
running in drive gear (D) and is slowing
down. The regenerative braking system
captures power and sends it back to the
high voltage battery.
• Charging: The vehicle is plugged in and
the high voltage battery is being charged.
Engine On Due To
The following conditions help to explain why
the engine is on, and what you can do to
allow all electric operation.
• Drive Power: The engine is on due to
accelerator pedal pressure or speed
control activation. Reduce pressure on
the accelerator pedal or switch off the
speed control to return to full electric
mode.
• High Speed: The engine is on because
the vehicle speed exceeds the level for
full electric operation. Reduce the speed
to return to electric operation.
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• Heater Setting: The engine is on because
of the heater setting. Reduce or switch
off the heater setting to return to electric
operation.
• Neutral Gear: The engine is on because
the vehicle is in neutral (N). Shift out of
neutral gear to return to electric
operation.
• Engine Cold: The engine is on because
it is cold. The vehicle returns to electric
operation once the engine is sufficiently
warm.
• Battery Charging: The engine is on to
charge the high-voltage battery. The
vehicle returns to electric operation once
the battery is sufficiently charged.
• Low Gear: The engine is on because the
vehicle is in low gear. Shift out of low
gear to return to electric operation.
• Normal Operation: The engine is on to
optimize vehicle operation. The vehicle
returns to electric operation when
possible.• Low Use: The engine is on to maintain
engine oil quality. The vehicle returns to
electric operation when low engine use
mode is complete. See Plug-In Hybrid
Vehicle Operation (page 219).
• Fuel Maintenance: The engine is on to
maintain fuel freshness. The vehicle
returns to electric operation when fuel
freshness mode is complete. See Fuel
Quality (page 224).
• Engine Braking Active: The engine is on
to provide increased powertrain braking.
This can occur when you turn on the
grade assist feature, when speed control
is on or when driving with your foot off
the accelerator pedal. Turning off grade
assist or speed control may allow the
vehicle to return to electric operation.
• Battery Temperature: The engine is on
due to high or low high-voltage battery
temperature. This is a normal operating
condition. The vehicle returns to electric
operation when possible.
• Drive Mode: The engine is on due to the
drive mode selection. Select an
appropriate drive mode for electric only
operation.Charge Settings
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The Charge Settings information
for your plug-in hybrid vehicle is
available through the Home screen
or under Vehicle Settings. To Improve your
charging experience, your vehicle has the
following convenience features.
Charge Times
Once you set up Charge Times for a specific
charging location, your vehicle prioritizes
charging based on your preferred time
settings. You can set two preferred charging
time windows for weekdays and two for
weekends. This feature allows you to take
advantage of electric utility rate plans that
offer lower pricing during certain times of
day. Contact your utility company to see what
plans are available.
Note:You can also set up and use these
features using the Lincoln Way app.
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Departure Times
Setting Departure Times allows you to
control charging schedules and have the
vehicle cabin heated or cooled while
plugged in, so your vehicle is ready to drive
when you are. By setting a departure time
your vehicle can use your charge time
settings to minimize your electricity costs but
still prioritize finishing charging before your
scheduled departure. A calendar view allows
you to program two departure times per day
for each day of the week.
Note:You can also set up and use these
features using the Lincoln Way app.Charge Settings Screen
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Charging status. A
Charging time information. BHigh voltage battery state of
charge. C
Plug and charging status. D
Charging Status
Displays the present state of the charging
system. See Charging the High Voltage
Battery (page 238).
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Description and Action Charging Status
Your vehicle is unplugged and starts charging when plugged in. Will charge when plugged in.
Your vehicle is unplugged at a saved location with Charge Times is
enabled. Charging is scheduled to start at the time displayed based
on your charge time settings. You must plug in prior to the start time
shown for the vehicle to begin charging at that time. Will wait for preferred charge time.
Your vehicle is plugged in at a saved location with Charge Times
enabled. Charging starts at the time displayed, which is based on your
Charge Times settings. Waiting for preferred charge time.
Your vehicle is plugged in and using power to charge the high voltage
battery or run electrical systems. Charging.
Your vehicle is finished charging. Charged.
Your vehicle is plugged in and there is a fault within the vehicle
charging system. Unplug and plug back in. If the fault is still present,
contact your dealer. Vehicle charge fault.
Your vehicle is plugged in and a fault is detected with the charge
station or charging cord. Check the charging cord and the charge
station or electrical supply. Charge station fault.
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