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WARNING: Read all warnings on the
charging equipment before using for the
first time.
WARNING: Read all instructions in
this publication before using the charging
equipment.
WARNING: To reduce the risk of fire,
connect only to a circuit provided with 40
amps maximum branch circuit overcurrent
protection installed in accordance with
NEC and local electrical code.
WARNING: Do not use the charging
equipment with an extension cord, surge
protector, timer or other adapter. Failure
to follow this instruction could result in
electric shock or fire.
WARNING: The wall plug must fit
firmly into the outlet. If the connection feels
loose, worn or the outlet is damaged, have
a qualified electrician replace the outlet.
Using charging equipment with a worn
outlet may cause burns, property damage
and increase the risk of electric shock.
WARNING: Fully insert the plug into
the wall outlet. Failure to follow this
instruction could result in electric shock.
WARNING: Children should be
supervised when in the vicinity of the
charging equipment while plugged in.
WARNING: Do not put fingers into
the electric charge coupler. Failure to
follow this instruction could result in
electric shock.
WARNING: This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least 18 in (450 mm) above the floor.
WARNING: Do not connect or
disconnect any pluggable components of
the charging equipment when in use or
charging. Failure to follow this instruct can
cause damage to the charging equipment.
WARNING: Do not use the charging
equipment in temperatures outside of the
operation range of -22°F (-30°C) to 122°F
(50°C).
WARNING: Store the charging
equipment in a clean dry place between
the temperatures of -22°F (-30°C) to 185°F
(85°C).
WARNING: Do not plug the charging
equipment into an electrical outlet that is
submerged in water or covered in snow.
WARNING: Do not use charging
equipment in severe rain, snow or
electrical storm.
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WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning could
result in fire, electric shock, or serious
personal injury or death.
WARNING: When using the charging
equipment avoid moisture, water, snow
and foreign objects at all times.
WARNING: Do not replace the plug
on the connector. There are critical safety
devices in the plug, and the charging
equipment will not operate, if the plug is
replaced. Failure to follow this instruction
could result in electric shock, personal
injury, death, or fire.
WARNING: Charging equipment
contains no user modifiable or repairable
parts. If the charging equipment plug does
not properly fit into the wall outlet, have a
qualified electrician install the correct wall
outlet. Failure to follow this instruction
could result in personal injury or death.
WARNING: High voltage is present
in your electric meter housing and power
distribution service panel. Contact with
high voltage can cause death or serious
personal injury.
WARNING: Visually inspect the
charging equipment before each use. Do
not use the charging equipment if it is
damaged.
WARNING: Keep charging equipment
inside when not in use. Stow the control
box on the hanger or all the charging
equipment in the bag after use to prevent
damage to the charging equipment and
personal injury.
WARNING: Use the charger only to
supply power to electric vehicles equipped
with an SAE J1772 or IEC 62196-2
compliant vehicle receptacle.Your vehicle comes with a mobile power
cord that has a low power connector to use
with a 120V plug NEMA 5-15 and a high
power connector to use with a 240V plug
NEMA 14-50.
Specification Value Specification Type
SAE Charger Model
120-240 VAC Voltage
32 amps max
continuous Maximum Current
60Hz Frequency
< 2 Watts Power draw when
idle
< 4 Watts Power draw when
charging
Approximately 20 ft
(6.1 m) Cable length
8.6 lb (3.9 kg) Weight
-22°F (-30°C) to 122°F
(50°C) Operating temper-
ature
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Specification Value Specification Type
-22°F (-30°C) to 185°F
(85°C) Storage temperature
IP67 CCID Environmental
Not required Ventilation
E356986E356986
Connector. A
Coupler. B
Control Box. CThe mobile power cord is in the rear luggage
compartment, and allows you to charge the
vehicle's battery using a standard household
outlet.
You must plug the connector into the control
box first. Then plug the connector into the
household outlet, and then plug the coupler
into the vehicle charge port.
The power indicator illuminates blue when
the connector is properly inserted into the
control box and dedicated wall outlet.
Note:To insert the connector, firmly grasp
the connector by the cable or plug and push
into the control box until and audible click is
heard. Make sure the connector is fully
inserted and flush with the control box
before inserting it into the outlet. Improper
insertion will cause a longer charge session.
Note:Follow the installation instructions
provided with the mobile power cord.
Note:We recommend using the supplied
plugs and connectors.Note:If you do not use a dedicated circuit,
the circuit breaker could trip or open. If a
dedicated circuit is not available, contact a
licensed professional electrician regarding
the installation of a dedicated outlet.
Note:Plug the connector for the mobile
power cord directly into the wall plug
receptacle. Do not plug the mobile power
cord into any form of extension cord.
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Mobile Power Cord Indicator Lights
E336515E336515
Amber Fault Indicator Light. A
Blue Status Indicator Light. B
Red Trouble Indicator Light. C
Indicator Description Mobile Power Cord
Fault Indicator Type
The amber fault
indicator illuminates
to communicate that
the charger is
rebooting after an
error. AMBER
When plugged into
the wall outlet, the
blue indicator illumin-
ates to communicate
that the charger is
ready to use. BLUE
The red indicator
illuminates when the
charger has
detected an error. If
the red indicator is
illuminated, the RED
Indicator Description Mobile Power Cord
Fault Indicator Type
charger will not
deliver power to the
vehicle. The error
must be corrected
before a charging
cycle can begin or
continue.
Note:When first plugged into a wall outlet
the amber, blue and red indicators will blink
once. Then the blue indicator turns on,
followed by a blink of the red indicator. After,
the blue indicator turns off then back on. This
cycle will happen twice if a different
connector is used from a previous charge.
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ACTION MODE RED BLUE AMBER
Make sure the outlet is
operational, and the circuit
breaker is in the ON posi-
tion or try using another
outlet. Ensure the
connector is fully inserted
into mobile power cord.
Ensure the plug is not
severely degraded. If the
error persists, contact us. UNPOWERED;
The mobile power cord is
not powered. OFF OFF OFF
No action required. CHARGING; OFF PULSING OFF
The mobile power cord is
charging.
If you expect the mobile
power cord to be charging
the vehicle, make sure the
vehicle coupler is properly
inserted into the vehicle.
Check and adjust your
charging time preferences
in the on screen display. If
your vehicle is still not
charging, contact us. STANDBY;
The mobile power cord is
powered and ready to
charge. At the current time
the mobile power cord is
not charging the vehicle. OFF ON OFF
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ACTION MODE RED BLUE AMBER
Wait for the mobile power
cord to return to standby.
If the mobile power cord
cycles for more than 2-3
minutes, unplug the vehicle
coupler. Unplug and replug
in the connector. If the
issue persists, contact us. REBOOTING;
The mobile power cord is
recovering after encoun-
tering an error. ON ON ON
Make sure the connector
and the control box are
properly connected.
Unplug and replug in the
connector. If the mobile
power cord is warm or in a CHARGING REDUCED;
The mobile power cord is
charging at a reduced rate
due to overheating. OFF PULSING ON
hot environment, try char-
ging in a cooler area. Try a
different outlet. Try a
different connector if you
have one available. If the
error persists, contact us.
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ACTION MODE RED BLUE AMBER
Make sure the connector
and control box are prop-
erly connected. Unplug
and replug in the
connector. If the mobile
power cord is warm or in a CHARGING REDUCED, AC
PLUG OR WALL OUTLET;
The mobile power cord is
charging at a reduced rate
due to overheating of the
connector or the wall
outlet. OFF PULSING 1 FLASH
hot environment, try char-
ging in a cooler area. Try a
different outlet. Try a
different connector if you
have one available. If the
error persists, contact us.
Make sure the connector
and control box are prop-
erly connected. Unplug
and replug in the
connector. If the mobile
power cord is warm or in a USER
TROUBLESHOOTING;
The mobile power cord has
encountered a fault that
requires troubleshooting. OFF OFF ON
hot environment, try char-
ging in a cooler area. Try a
different outlet. Try a
different connector if you
have one available. If the
error persists, contact us.
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ACTION MODE RED BLUE AMBER
Try a different connector if
you have one available. If
error persists, contact us. NON - RECOVERABLE
FAULT;
There is an internal fault in
the mobile power cord that
cannot be recovered. ON OFF OFF
Try using another
connector if you have one
available. If not, contact us
about obtaining a replace-
ment. If your warranty has
expired, you can order a
replacement from your ford
dealer. NON - RECOVERABLE
FAULT;
There is an internal fault in
the connector that cannot
be recovered. 1 FLASH OFF OFF
Potential shock hazard -
immediately turn off circuit
breaker for the outlet
within home. Discontinue
use. Contact us about
obtaining a replacement. GROUND LEAKAGE
FAULT;
Electrical current is leaking
through a potentially
unsafe path. PULSING OFF OFF
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