Page 481 of 533

479
Handling the Unexpected
Engine Does Not Start
Checking the Engine
If the engine does not start, check the starter.
If you cannot start the engine after checking all the items in the list above, have your vehicle checked by a dealer.
If you must start the vehicle immediately, use an assisting vehicle or booster battery to jump start it.
2If the Battery Is Dead P. 483
Depending on the situation, it may be possible to temporarily start the engine using the emergency start procedure.
2Emergency Engine Start P. 481
Starter conditionChecklist
Starter doesn’t turn or turns
over slowly.
The battery may be dead. Check
each of the items on the right and
respond accordingly.Check for a message on the dr iver information interface.
●If the To start, touch start button with emblem side of remote message appears
2 If the Keyless Remote Battery is Weak P. 480
Check the fuses.
Check all fuses, or have your vehicle checked by a dealer.
2 Inspecting and Changing Fuses P. 499
The starter turns over normally
but the engine doesn’t start.
There may be a problem with a
fuse. Check each of the items on
the right and respond accordingly. Review the engine start procedure.
Follow its instructions, and try
to start the engine again.
2 Starting the Engine P. 296
Check the immobilize r system indicator.
When the immobilizer system indicator is blinking, the engine cannot be started.
2 Immobilizer System P. 156
2 Immobilizer System Indicator P. 95
Check the fuel level.
There should be enough fuel in the tank.
2 Fuel Gauge P. 105
Check the fuses.
Check all fuses, or have the vehicle checked by a dealer.
2 Inspecting and Changing Fuses P. 499
If the problem continues: 2 Emergency Towing P. 501
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480
uuEngine Does Not Start uIf the Keyless Remote Battery is Weak
Handling the Unexpected
If the Keyless Remote Battery is Weak
If the beeper sounds, the To start, touch start butto n with emblem side of
remote message appears on the driver information interface, the ENGINE START/
STOP button flashes, and the engine won’t start, start the engine as follows:
1.Press the ENGINE START/STOP button.
u The beeper sounds and the ENGINE
START/STOP button flashes for about
30 seconds.
2. Touch the center of the ENGINE START/
STOP button with the H logo on the keyless
remote while the ENGINE START/STOP
button is flashing. The buttons on the
keyless remote should be facing you.
u The beeper sounds, and the ENGINE
START/STOP button stays on for about
10 seconds.
3. Depress the brake pedal and press the
ENGINE START/STOP button while the
ENGINE START/STOP button is on.
u The engine starts.
u If you don’t depress the pedal, the mode
will change to ACCESSORY.
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Page 483 of 533
481
uuEngine Does Not StartuEmergency Engine Start
Handling the Unexpected
Emergency Engine Start
If the engine does not start using the normal starting procedure, you may be able to
start it using the emergency starting procedure below.
Do not use this procedure if it is not an emergency.
1. Make sure the parking brake is applied.
2. Check that the transmission is in
(P, then set the power mode to ACCESSORY.
3. Firmly depress the brake peda l, then press and hold the ENGINE START/STOP
button for at least 15 seconds.
This should be considered a system malfun ction even if you are able to start the
engine using the above procedure.
Have your vehicle checked by a dealer immediately.
1Emergency Engine Start
Refer to the following if you cannot move the shift
lever out of the
( P position.
2 Shift Lever Does Not Move P. 485
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482
uuEngine Does Not StartuEmergency Engine Stop
Handling the Unexpected
Emergency Engine Stop
The ENGINE START/STOP button may be used to stop the engine due to an
emergency situation even while driving. If you must stop the engine, do either of the
following operations:
• Press and hold the ENGINE START/STOP button for about two seconds.
• Firmly press the ENGINE START/STOP button three times.
The steering wheel will not lock. However, because turning off the engine disables
the power assist the engine provides to the steering and braking systems, it will
require significantly more physical effort an d time to steer and slow the vehicle. Use
both feet on the brake pedal to slow down the vehicle and stop immediately in a
safe place.
The power mode is in ACCESSORY when the engine is stopped.
To change the mode to VEHICLE OFF, put the transmission into
(P after the vehicle
comes to a complete stop.
1 Emergency Engine Stop
NOTICE
Do not press the ENGINE START/STOP button while
driving unless it is absolute ly necessary for the engine
to be turned off.
If you press the ENGINE START/STOP button while
driving, the beeper sounds.
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483Continued
Handling the Unexpected
If the Battery Is Dead
Jump Starting Procedure
Turn off the power to electric devices, such as audio and lights. Turn off the engine,
then open the hood. 1.Open the cover on the positive + terminal.
2. Connect the first jumper cable to your
vehicle’s battery + terminal.
3. Connect the other end of the first jumper
cable to the booster battery + terminal.
u Use a 12-volt booster battery only.
u When using an automotive battery
charger to boost your 12-volt battery,
select a lower charging voltage than
15-volt. Check the charger manual for
the proper setting.
4. Connect the second jumper cable to the
booster battery - terminal.
5. Connect the other end of the second
jumper cable to the stud bolt as shown. Do
not connect this jumper cable to any other
part.
6. If your vehicle is connected to another
vehicle, start the assisting vehicle’s engine
and increase its RPM slightly.
7. Attempt to start your ve hicle’s engine. If it
turns over slowly, check that the jumper
cables have good metal-to-metal contact.1 If the Battery Is Dead
Securely attach the jumper cables clips so that they
do not come off when the e ngine vibrates. Be careful
not to tangle the jumper cables or allow the cable
ends to touch each other while attaching or
detaching the jumper cables.
Battery performance degrades in cold conditions and
may prevent the engi ne from starting.
3WARNING
A battery can explode if you do not follow
the correct procedure, seriously injuring
anyone nearby.
Keep all sparks, open flames, and smoking
materials away from the battery.
Booster Battery
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uuIf the Battery Is Dead uJump Starting Procedure
484
Handling the Unexpected
Once your vehicle’s engine has started, re move the jumper cables in the following
order.
1. Disconnect the jumper cable from your vehicle’s ground.
2. Disconnect the other end of the jumper cable from the booster battery -
terminal.
3. Disconnect the jumper cable from your vehicle’s battery + terminal.
4. Disconnect the other end of the jumper cable from the booster battery +
terminal.
Have your vehicle inspected by a n earby service station or a dealer.
■What to Do After the Engine Starts1What to Do After the Engine Starts
The Vehicle Stability Assist
TM (VSA ®) system, Adaptive
Cruise Control (ACC) with Low Speed Follow, safety
support, low tire pressure/TPMS
*, and parking brake
and brake system (amber) indicators may come on in
amber along with a message in the driver information
interface when you set the power mode to ON after
reconnecting the battery.
Drive a short distance at more than 12 mph (20 km/h).
Each indicator should go off. If any do not, have your
vehicle checked by a dealer.
* Not available on all models
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Page 487 of 533
485
Handling the Unexpected
Shift Lever Does Not Move
Follow the procedure below if you cannot move the shift lever out of the (P
position.
1.Set the parking brake.
2. Set the power mode to VEHICLE OFF.
3. Remove the built-in key from the keyless
remote.
4. Wrap a cloth around the tip of the built-in
key. Put it into the shift lock release slot as
shown in the image, and remove the cover.
5. Insert the key into the shift lock release slot.
6. While pushing the key down, press the shift
lever release button, and place the shift
lever into
(N.
u The lock is now released. Have the shift
lever checked by a de aler as soon as
possible.
■Releasing the Lock
Slot
Cover
Release Button
Shift Lock Release Slot
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486
Handling the Unexpected
Overheating
How to Handle Overheating
Overheating symptoms are as follows:
•The temperature gauge is at the mark or the engine suddenly loses power.
• The Engine temperature too hot. Do not drive. Allow engine to cool.
message appears on the driv er information interface.
• Steam or spray comes out of the engine compartment.
■First thing to do
1. Immediately park the vehicle in a safe place.
2. Turn off all accessories and turn on the hazard warning lights.
u No steam or spray present: Keep the engine running and open the hood.
u Steam or spray is present: Turn off the engine and wait until it subsides.
Then, open the hood.
1 How to Handle Overheating
NOTICE
Continuing to drive with the temperature gauge at
the mark may damage the engine.
Continuing to drive with the Engine temperature
too hot. Do not drive. Allow engine to cool.
message on the driver information interface may
damage the engine.
3WARNING
Steam and spray from an overheated
engine can seri ously scald you.
Do not open the hood if steam is coming
out.
H
H
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