2021 RAM PROMASTER CITY change time

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights ................................................... 27
Daytime Running Lights (DRLs) —
If Equipped .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass .............................................. 28
Parking Lights ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions And
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44

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6
INTRODUCTION
Dear Customer,
Congratulations on selecting your new Ram®. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers
to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with
experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram® best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.

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28GETTING TO KNOW YOUR VEHICLE
High/Low Beam Switch
Pull the multifunction lever toward the steering
wheel to switch the headlights to high beams.
Pull the multifunction lever again to turn the low
beams back on.
Flash-To-Pass
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
Parking Lights
These lights can only be turned on with the
ignition in the STOP (OFF/LOCK) position or
removed. Move the end of the multifunction
lever to O (Off) position, and then to the
headlight position.
The indicator light telltale in the instrument
panel comes on. The lights stay on until the next
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
Fog Lights — If Equipped
The fog light switch is located on the center
stack of the instrument panel, just above the
climate controls. Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
Turn Signals
Move the multifunction lever up or down to
activate the turn signals. The arrows on each
side of the instrument cluster flash to show
proper operation.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
Lane Change Assist
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.

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46GETTING TO KNOW YOUR INSTRUMENT PANEL
3. Briefly push and release the MENU button
to select the displayed submenu option and
to open the relevant setup menu.
4. Push and release the up or down
arrow button (by single pushes) to select the
new setting for this submenu option.
5. Briefly push and release the MENU button
to store the new setting and go back to the
previously selected submenu option.
6. Push and hold the MENU button to return to
the main menu (short hold) or the main
screen (longer hold).
Change Engine Oil — If Equipped
Your vehicle may be equipped with an engine oil
change indicator system. The “Change Engine
Oil” message will display in the instrument
cluster display. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate,
dependent upon your personal driving style. Unless reset, this message will continue to
display each time you turn the ignition switch to
the ON/RUN position. To turn off the message
temporarily, push and release the
MENU
button. To reset the oil change indicator system
(after performing the scheduled maintenance),
refer to the following procedure.

1. Turn the ignition switch to the ON position (do not start the engine).

2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.
Instrument Cluster Display Menu Items
Speed Beep
This function is used to set a speed limit (MPH
or km/h); the driver is alerted when this limit is
exceeded.
To set the desired speed limit:

1. Push the
MENU
button briefly. The display
will show the wording (SPEED BEEP) and
the unit (MPH) or (km/h) previously set.

2. If the function is on, push and release the up or down arrow button to select the
required speed limit and then push MENU
to confirm.
NOTE:
The speed may be set in the range from 20 to
125 mph (30 to 200 km/h) according to the previously chosen unit.
The setting will increase/decrease by five units
each time the up or down arrow button is
pushed. Hold down the up or down arrow
button to automatically increase/decrease the
setting rapidly. Complete the adjustment when
you approach the desired value.

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GETTING TO KNOW YOUR INSTRUMENT PANEL49
Values Displayed
Range
This indicates the distance which may be
traveled with the fuel remaining in the tank,
assuming that driving conditions will not
change. The message “----” will appear on the
display in the following cases:
Distance less than 30 miles (or 50 km).
The vehicle is parked for a long time with the
engine running.
NOTE:
The range depends on several factors: driving
style, type of route (freeway, residential, moun -
tain roads, etc.), conditions of use of the vehicle
(load, tire pressure, etc.). Trip planning must
take into account the above notes.
Travel Distance
This value shows the distance covered since the
last reset.
Average Fuel Consumption
This value shows the approximate average
consumption since the last reset.
Current Fuel Consumption
This indicates the fuel consumption. The value
is constantly updated. The message “----” will
appear on the display if the vehicle is parked
with the engine running.
Average Speed
This value shows the vehicle's average speed as
a function of the overall time elapsed since the
last reset.
Travel Time
This value shows the time elapsed since the last
reset.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in
the instrument panel together with a dedicated
message and/or acoustic signal when
applicable. These indications are indicative and
precautionary and as such must not be
considered as exhaustive and/or alternative to
the information contained in the Owner’s
Manual, which you are advised to read carefully
in all cases. Always refer to the information in
this chapter in the event of a failure indication.
All active telltales will display first if applicable.
The system check menu may appear different based upon equipment options and current
vehicle status. Some telltales are optional and
may not appear.
Red Warning Lights
Air Bag Warning Light
This light will turn on for four to eight
seconds as a bulb check when the
ignition is placed in the ON/RUN or
MAR/ON/RUN position. If the light is
either not on during startup, stays on, or turns
on while driving, have the system inspected by
an authorized dealer as soon as possible. This
light will illuminate with a single chime when a
fault with the Air Bag Warning Light has been
detected, it will stay on until the fault is cleared.
If the light comes on intermittently or remains
on while driving, have an authorized dealer
service the vehicle immediately.
Brake Warning Light
This warning light monitors various
brake functions, including brake fluid
level and parking brake application. If
the brake light turns on it may
indicate that the parking brake is applied, that
the brake fluid level is low, or that there is a
problem with the Anti-Lock Brake System
reservoir.
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GETTING TO KNOW YOUR INSTRUMENT PANEL55
Electronic Stability Control (ESC) Warning
Light — If Equipped
The ESC Indicator Light in the
instrument cluster will come on when
the ignition is placed in the ON/RUN
or MAR/ON/RUN position, and when
ESC is activated. It should go out with the
engine running. If the ESC Indicator Light comes
on continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see your authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The ESC OFF Indicator Light and the ESC Indi -
cator Light come on momentarily each time
the ignition is placed in the ON/RUN or MAR/
ON/RUN position.
Each time the ignition is turned to ON/RUN or
MAR/ON/RUN, the ESC system will be on,
even if it was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in
an ESC event.
Electronic Stability Control (ESC) OFF
Warning Light — If Equipped
This warning light indicates the ESC is
off.
Each time the ignition is turned to ON/RUN or
ACC/ON/RUN, the ESC system will be on, even
if it was turned off previously.
Green Indicator Lights
Turn Signal Indicator Lights
When the left or right turn signal is
activated, the turn signal indicator will
flash independently and the
corresponding exterior turn signal
lamps will flash. Turn signals can be activated
when the multifunction lever is moved down
(left) or up (right). NOTE:
A continuous chime will sound if the vehicle is
driven more than 1 mile (1.6 km) with either
turn signal on.
Check for an inoperative outside light bulb if
either indicator flashes at a rapid rate.
Park/Headlight On Indicator Light
This indicator light will illuminate
when the park lights or headlights are
turned on Ú
page 27.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate
when the front fog lights are on
Úpage 27.
Cruise Control Indicator Light — If Equipped
This indicator light will illuminate
when the cruise control is activated
Úpage 68.
NOTE:
There will be no change in the indicator light
when the desired speed is set.
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STARTING AND OPERATING69
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the
instrument cluster display will illuminate. To
turn the system off, push the on/off button a
second time. The cruise indicator light will turn
off. The system should be turned off when not in
use.
To Set A Desired Speed
Turn the Cruise Control on. When the vehicle
has reached the desired speed greater than
25 mph (40 km/h), push the SET (-) button and
release. Release the accelerator and the
vehicle will operate at the selected speed.
NOTE:
The vehicle should be traveling at a steady
speed and on level ground before pushing the
SET (-) button.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the RES (+) button, or
decrease the speed by pushing the SET (-)
button.
U.S. Speed (mph)
Pushing the RES (+) or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
Metric Speed (km/h)
Pushing the RES (+) or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
To Accelerate For Passing
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:
The Cruise Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal.
On steep hills, a greater speed loss or gain may
occur so it may be preferable to drive without
Cruise Control.
WARNING!
Leaving the Cruise Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Cruise Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
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MULTIMEDIA87
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveucon -
nect.com/support/soft -
ware-update.html (US Residents) or
www.driveuconnect.ca (Canadian Resi -
dents) to learn about available Uconnect
software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired
communications cannot be assured. Third
parties may unlawfully intercept information
and private communications without your
consent Ú page 56.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the
instrument panel. These buttons allow you to
access and change the customer
programmable features. Many features can
vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting.
Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on. Push the Back Arrow button to exit out of a
menu or certain option on the Uconnect system.
NOTE:
The NAV button in the middle of your Uconnect
System may also contain the word TRIP.
Uconnect 3/3 NAV Settings

Uconnect 3/3 NAV With 5-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate

1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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