
10  
GETTING TO KNOW YOUR VEHICLE
KEYS 
Key Fob
Your vehicle uses a key start ignition system 
which supports Remote Keyless Entry (RKE). 
The key fob allows you to lock or unlock the 
doors from distances up to approximately 66 ft 
(20 m). The key fob does not need to be pointed 
at the vehicle to activate the system. The key 
fob also contains an integrated mechanical key, 
which can be accessed by pushing the 
mechanical key release button.
NOTE:
The key fob may not be able to be detected by 
the vehicle if it is located next to a mobile 
phone, laptop or other electronic device; these 
devices may block the key fob’s wireless signal.
Key Fob With Integrated Mechanical Key
To Lock/Unlock The Doors
Push and release the unlock button to unlock all 
doors (on passenger vehicles and U.S. cargo 
vehicles) or unlock the front two doors (Canada 
cargo vehicles). To lock the doors, push and 
release the lock button once. The doors can 
also be locked and unlocked manually by using 
the mechanical key.
When the doors are unlocked, the turn signals 
will flash. When the doors are locked, the turn 
signals will flash and the horn will chirp (if 
activated through the Uconnect Settings  
Úpage 87). If a door is open when the lock 
button is pushed, the turn signal lights will flash 
at an increased rate to indicate that a door is 
still open.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
21_VM_OM_EN_USC_t.book  Page 10   

12GETTING TO KNOW YOUR VEHICLE  
(Continued)
SENTRY KEY  
The Sentry Key Immobilizer system prevents 
unauthorized vehicle operation by disabling the 
engine. The system does not need to be armed 
or activated. Operation is automatic, regardless 
of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an 
embedded electronic chip (transponder) to 
prevent unauthorized vehicle operation. 
Therefore, only keys that are programmed to 
the vehicle can be used to start and operate the 
vehicle.
If the vehicle security light is on after the key is 
placed in the MAR (ACC/ON/RUN) position, it 
indicates that there is a problem with the 
electronics.
All of the keys provided with your new vehicle 
have been programmed to the vehicle 
electronics.NOTE:
A key which has not been programmed is also 
considered an invalid key, even if it is cut to fit 
the ignition switch lock cylinder for that vehicle 
Ú
page 265.
IGNITION SWITCH    
1. Place the gear selector in PARK.
2. Rotate the key to the STOP (OFF/LOCK) 
position.
3. Remove the key from the ignition switch  lock cylinder.
Ignition Switch Positions
CAUTION!
The Sentry Key Immobilizer system is not 
compatible with some aftermarket remote 
starting systems. Use of these systems may 
result in vehicle starting problems and loss of 
security protection.
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
WARNING!
Before exiting a vehicle, always shift the 
transmission into PARK, apply the parking 
brake, and remove the key fob from the 
vehicle. When leaving the vehicle, always 
lock your vehicle. In case you switch off the 
vehicle and the transmission is not in 
PARK, a warning message will appear on 
the cluster which suggests you to shift the 
transmission into PARK and, then, you can 
remove the key within 15 seconds. If 
15 seconds expire, you have to rotate the 
key from the OFF/LOCK position to the ON/
RUN position and come back to the OFF/
LOCK position in order to remove the key.
Never leave children alone in a vehicle, or 
with access to an unlocked vehicle. 
Allowing children to be in a vehicle unat -
tended is dangerous for a number of 
reasons. A child or others could be seriously 
or fatally injured. Children should be 
warned not to touch the parking brake, 
brake pedal or the gear selector.
21_VM_OM_EN_USC_t.book  Page 12   

142MULTIMEDIA  
STEERING WHEEL AUDIO CONTROLS — IF 
EQUIPPED   
The remote sound system controls are located 
on the back surface of the steering wheel. 
Reach behind the wheel to access the switches.
Remote Sound System Controls
The right-hand control is a rocker type switch 
with a push button in the center. Pushing the 
top of the switch will increase the volume, and 
pushing the bottom of the switch will decrease 
the volume.
The push button located in the center of the 
right-hand control to select the source (AM, FM, 
SiriusXM®, or USB) The left-hand control is a rocker type switch with 
a push button in the center. The function of the 
left hand control is different depending on 
which mode you are in.
The following describes the left-hand control 
operation in each mode.
Radio Operation
Pushing the top of the switch will “Seek” up for 
the next available station and pushing the 
bottom of the switch will “Seek” down for the 
next available station.
The button located in the center of the left-hand 
control will tune to the next preset station that 
you have programmed in the radio preset 
button.
Media Mode
Pushing the top of the switch once goes to the 
next track on the selected media (USB/
Bluetooth®). Pushing the bottom of the switch 
once goes to the beginning of the current track, 
or to the beginning of the previous track if it is 
within eight seconds after the current track 
begins to play.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve 
safety, efficiency, and productivity. It gives you 
complete visibility of your fleet options, whether 
from behind a desk or on a mobile device while 
you are on the go. You can log-in to view near 
real-time and historical activity, including 
location, vehicle health, and driver 
performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of 
each vehicle you want to activate.
Your main user’s log-in and password; new 
customers will be asked to register.
If you are a new customer, you will need 
company credit card information or invoice 
number as further proof of customer identifi
-
cation. Don’t worry, you will not be charged.
Go to activate.verizonconnect.com/ram/
#login. If you are an existing Verizon Connect 
customer, enter your company’s log-in 
credentials. New customers will need to 
register to create a new account.
21_VM_OM_EN_USC_t.book  Page 142   

269
Heated Seats
................................................... 20Heater, Engine Block....................................... 59Hill Start Assist.............................................. 148Hitches Trailer Towing.............................................. 78Hood Prop........................................................ 37Hood Release.................................................. 37
I
Ignition............................................................ 12Key....................................................... 10, 12Switch......................................................... 12Ignition Key Removal....................................... 12Immobilizer (Sentry Key).................................. 12Inside Rearview Mirror..................................... 25Instrument Cluster.................................... 43, 44Descriptions................................................ 55Display........................................................ 44Display Controls.......................................... 45Engine Oil Reset.......................................... 46Instrument Panel Lens Cleaning.................... 253Interior And Instrument Lights......................... 29Interior Appearance Care............................... 253Interior Lights.................................................. 29iPod Control..................................................... 40iPod/USB/MP3 Control................................... 40Bluetooth Streaming Audio......................... 40
J
Jack Location................................................ 194Jack Operation.............................................. 194Jacking And Tire Changing............................ 194Jump Starting............................................... 204
K
Key FobProgramming Additional Key Fobs
............... 11Key Fob Battery Service (Remote Keyless
Entry)............................................................... 11Key Fob Programming (Remote Keyless
Entry)............................................................... 11Keys................................................................. 10Replacement............................................... 11Sentry (Immobilizer).................................... 12
L
Lane Change Assist......................................... 28Lap/Shoulder Belts....................................... 155Latches......................................................... 187Hood............................................................ 37Leaks, Fluid.................................................. 187Life Of Tires................................................... 245Light Bulbs........................................... 187, 213Lights............................................................ 187Air Bag................................................49, 186Brake Assist Warning............................... 147
Brake Warning.............................................49Bulb Replacement.................................... 213Cruise..........................................................55Daytime Running.........................................27Engine Temperature Warning......................51Exterior.............................................. 27, 187Hazard Warning Flasher........................... 188Headlights...................................................27Interior.........................................................29Malfunction Indicator (Check Engine)..........54Park......................................................28, 55Passing........................................................28Seat Belt Reminder.....................................52Service...................................................... 213Tire Pressure Monitoring (TPMS).............. 149Traction Control........................................ 147Turn Signals....................................... 55, 187Warning Instrument Cluster Descriptions.....................................51, 55Loading Vehicle......................................... 75, 76Capacities....................................................76Tires.......................................................... 239LocksPower Door..................................................14Low Tire Pressure System............................. 149Lubrication, Body.......................................... 225Lug Nuts/Bolts.............................................. 25511
21_VM_OM_EN_USC_t.book  Page 269