2021 MERCEDES-BENZ EQC SUV Owners Manual

Entering a destination
Multimedia sy
stem:
4 © 5
Navigation 5
ª Where to? 1
Country in which theve hicle is located
2 Entering a POI or address
3 List with additional destination entry options
4 Dele tes an entry
5 a Confirms an entry 6
Switches tohandwriting recognition
7 Enters a space
8 Switches tovoice input
9 Sets the written language A
Switches todigits, special characters and
symbols
B Swit ches toupper-case or lo wer-case letters #
Enter the destination in 2. The entries can
be made in any order. 270
MBUX multimedia sy stem

The
following ent ries can be made, forex ample:
R Town, stre et, house number
R Street,to wn
R Postcode
R POI name or POI catego ry, e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page271).
% You can find fur ther information about desti‐
nation entry , e.g. 3wordaddresses, in the
Digital Owner's Manual.
Changing country #
Select the count ryindicator in 1. #
Enterth e count ryindicator. #
Select the count ryin3.
Using online sear ch
Destination entry uses online map services. If
th e on-board sear chfinds no suitable de stina‐
tions or if youch ange countries, the online
sear chisavailable. Fo
rth e destination you can en ter an addre ss, a
POI or a 3 wordaddress. #
Select country indicator 1. #
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no results,
enter the destination in the input line 2. #
Select the destination in the list.
The de tailed view forth ero ute is displ ayed. Calculating a
route with Electric Intelligence
and using settings forro ute guidance Re
quirements:
R The destination has been entered.
R The destination address is shown.
R For navi gation with Electric In telligence:
Mercedes me connect is available.
R You ha vea Mercedes me connect user
account and theve hicle is connected with
th e account. R
The "Elect ric Intelli gence Remo teand Naviga‐
tion Services" option is available and activa‐
te d in the Mercedes me Portal.
The scope includes the "N avigation with Elec‐
tric Intelligence" and "Display of charging
st ations" services.
R The Electric Intelligence route option is
swit ched on.
Multimedia sy stem:
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Navigation 1
¥ Noroute yet.
¦ Aro ute has been mapped. MBUX multimedia sy
stem 271

#
Select ¥.
The route with Elect ric Intelli gence is au to‐
matical lyand intelligent lycalculated tothe
destination. This is updated during route
guidance. The route with Elect ric Intelli gence
contains there qu ired charging stations as
intermediate destinations. The charging sta‐
tions are de term ined taking account of the
driving dis tance and the estimated charging
times.
Ro ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination.
or #
Select Start new route guidance.
The destination address is set as the new
destination. The pr evious destination and the
intermediate destinations are dele ted. If
re qu ired the multimedia sy stem sets charg‐
ing stations as intermediate destinations. Ro
ute guidance tothe new destination
begins.
Switching on the Electric Intelligence route
option #
Select Zinthe navigation menu. #
Select Advanced. #
Select Route. #
Activate Electric Intelligence .
Selecting route settings #
Select Z. #
Select Advanced . #
Select Route. #
Select thero ute type. #
Take traf fic information into consideration
wi th Dynamic route guidance r. #
Select route options with Avoid options. #
Activate Suggest alternative route.
Alternati veroutes are calculated forev ery
ro ute. #
Activate Activate commuter route .
If th ere qu irements are met, the multimedia
sy stem automatically de tects that theve hicle
is on a commuter route. Route guidance
begins without voice output.
Ac tivating route guidance with augmented
re ality #
During route guidance, tap on the camera
symbol on the media displa y.
The camera image will be shown ins tead of
th e navigation map before a turning manoeu‐
vre and will show additional information. #
Toreturn tothe navigation map: tap on
th e camera symbol again.
Displaying additional information in the cam‐
era ima ge #
Select Z. #
Select Advanced . #
Select Augmented Reality. #
Activate Street names andHouse numbers.
During route guidance, stre et names and
house numbe rsare shown in the camera
image. 272
MBUX multimedia sy stem

Using map functions
Multimedia sy
stem:
4 © 5
Navigation
Setting the map scale #
Tozoom in: tap twice quickly with one finger
on the media displa y. #
Tozoom out: tap with two fingers on the
media displa y.
Moving the map #
Moveone finger in any di rection on the
to uchsc reen. #
Toreset the map tothe cur rent vehicle
position: press\briefly.
Selecting map orientation #
Tapre peatedly on theÄ compass symbol
on the map.
The view changes in the sequence 3D,2D
heading up to2D north up .
Switching mo torw ay information on/off #
Select Z. #
Swit chMotorway information on or off. Using services
Re
quirements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at:
https://www.mercedes.me
R The service is available and has been activa‐
te d.
Multimedia sy stem:
4 © 5
Navigation
Displaying the traf fic situation with Live Traf‐
fi c Information #
Select Z. #
Activate Traffic. #
Select Advanced . #
Select View. #
Select Map elements. #
Switch on Traffic incidents ,Free-flowing traf-
fic and Delay.
If traf fic information has been recei ved, then
tra ffic incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn‐
ing messages are displa yed.
The tra ffic delay is displa yedfo rth e cur rent
ro ute. Traf fic del ays lasting one minute or
longer are take n into conside ration.
Displ aying hazard warnings with Car-to-X-
Communication
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched off and Traffic incidents
is switched on, the symbols are shown on
th e prospective route. MBUX multimedia sy
stem 273

Displaying
weather information and other
map contents #
Select Z. #
Select Advanced . #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a service, e.g. Weather.
Cu rrent weather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
could be di stra cted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. 274
MBUX multimedia sy stem

&
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page106)
Blue tooth ®
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing
Blue tooth ®
profiles:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem.
R MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
Ir re spective of this, Blue tooth ®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions. Ne
twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is logged
into the network with the second SIM card at
th e same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect MBUX multimedia sy
stem 275

Te
lephone menu overview 1
Blue tooth ®
device name of the cur rently
connected mobile phone/of the mobile
phone
2 Blue tooth ®
device name of the cur rently
connected mobile phone/of the mobile
phone (two phone mode)
3 Battery status of the connected mobile
phone 4
Signal stre ngth of the mobile phone network
5 Options
6 Device manager
7 Messages
8 Nume rical pad
9 Contact sea rch Te
lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
. 276
MBUX multimedia sy stem

R
Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode).
- You can use all the functions of the multi‐
media sy stem with the mobile phone in
th efo re ground.
- You can recei veincoming calls and mes‐
sages with the mobile phone in the back‐
ground.
Yo u can inter change the mobile phone in
th efo re ground and bac kground.
Connecting a mobile phone
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem. Multimedia sy
stem:
4 © 5
Phone
Sear ching for a mobile phone #
Select í. #
Select Connect new device .
Connecting a mobile phone
Auth orisation follo ws using secure simple pair‐
ing. #
Select a mobile phone.
A code is displ ayed in the multimedia sy stem
and on the mobile phone. #
If bo thcodes match, confirm the code on the
mobile phone.
Fu nctions in thete lephony menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
-
R Accept a call
- k End call
- i Create conferen. call -
Accepting or rejecting a waiting call
R Managing con tacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a con tact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mercedes me and apps
Mercedes me connect
Information on Mercedes me connect
% Mercedes me connect or individual
Mercedes me connect services are not avail‐
able in everycountr y.Find out at a
Mercedes-Benz service centre if these func‐
tions are available in your count ry.
Mercedes me connect consists of multiple serv‐
ices. MBUX multimedia sy
stem 277