2021 MERCEDES-BENZ EQC SUV Owners Manual

A side wind
owcann otbe closed and you can‐
not see the cause. #
Check tosee whe ther any objects are in the
window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at least
one more second (follo w-up adjust‐
ment).
The side wind owwill be closed without the
automatic reve rsing function.
The side windo wscann otbe opened or
closed using the con venience opening fea‐
ture.
Po ssible causes:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 70). #
Replace theke y bat tery, if necessary
(/ page 72). Sliding sunroof
Opening and closing
the sliding sunroof &
WARNING Risk of becoming trapped
when the sliding sunroof is being opened
and closed
Body parts may become trapped in thera nge
of mo vement. #
During opening and closing, make sure
th at no body parts are in thera nge of
mo vement. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The opening or closing process will be
st opped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. 86
Opening and closing

*
NO
TEMalfunction due tosnow and ice Snow and ice may cause
the sliding sunroof
to malfunction. #
Open the sliding sunroof only if it is free
of snow and ice. *
NO
TEDama gecaused byprotru ding
objects Objects
that pr otru de from the sliding sun‐
ro of may damage the sealing strips. #
Do not allow anything toprotru de from
th e sliding sunroof. 1
Toraise
2 Toopen
3 Toclose/l ower #
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
fi tted. #
Tostart automatic operation: pressthe
3 button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: briefly
press the3 button in any direction.
The opening/closing process will be stop‐
ped.
Au tomatic reve rsing function of the sliding
sunroof
If an obs tacle obstructs the sliding sunroof dur‐
ing the closing process, the sliding sunroof will
open again automaticall y.The automatic reve rs‐
ing function is only an aid and is not a substitute
fo ryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. Opening and closing
87

&
WARNING Risk of becoming trapped
despi tethere ve rsing function being
active
In particular, there ve rsing function does not
re act:
R tosoft, light and thin objects, e.g. fingers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The closing process will be stopped. Au
tomatic functions of the sliding sun roof The sliding sunroof will be closed automatically
when
theve hicle has been switched off in the
fo llowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the
windscreen.
R inextreme temp eratures
R afte r a cer tain time (depending on the on-
board electrical sy stem voltage)
R ifth ere is a malfunction in the po wer supp ly
The sliding sunroof will rise at there ar in order
to continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an
automatic closing procedure, thero of will be
opened again slightly. The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. Re
ctifying problems with the sliding sunroof &
WARNING Risk of becoming trapped or
fa ta l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi‐
ately af ter it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunroof cannot be closed and
you
cann otsee the cause.
If th e sliding sunroof is obstructed during closing
and reopens again slightly: #
Immediately af ter auto matic reve rsing, pull
and hold the3 button down again tothe 88
Opening and closing

point of
resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightly: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
Ve hicles without a panorama sliding sun‐
ro of: the sliding sunroof is not operating
smoo thly. #
Reset the sliding sunroof.
Re setting the sliding sunroof #
Push the3 button up tothe point of
re sis tance repeatedly until the sliding sun‐
ro of is fully open. #
Press the3 button for ano ther second. #
Close the sliding sunroof. Ro
ller sunblinds Extending
there ar side window roller sun‐
blinds *
NO
TEDama getothe inertia reel due to
it snapping back If suddenly snapped bac
k,the inertia reel
may be damaged. #
Alw ays mo vethero ller sun blind man‐
uall y. #
Do not drive wi th thero ller sun blind
hooked in and one or more side win‐
do ws open at the same time. #
Pull thero ller sunblind out bytab1 and
hook it onto brac kets 2 attheto p of the
windo w. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key. Opening and closing
89

The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened
R when interior pr otection is triggered
(/ page 91 )
R when tow- aw ay protection is triggered
(/ page 90)
The ATA sy stem is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO R
afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 152)
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (/ page 287).
Deactivating theATA #
Press theÜ, ßorp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (/ page152)
Deactivating the ala rmusing KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if an
alteration
to yourvehicle's angle of inclination is
de tected while tow- aw ay protection is primed. 90
Opening and closing

To
w- aw ay protection is automatically primed
af te r appro ximately 60 seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R doors
R tailgate
To w- aw ay protection is automatically deactiva‐
te d:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 152)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
In fo rm ation on collision de tection on a pa rked
ve hicle (/ page186). Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection .
To w- aw ay protection is primed again in thefo l‐
lowing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle submenu in theSettings main menu
to prime or deactivate tow- aw ay protection. Fu
nction of interior pr otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo l‐
lowing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 152)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
The following situations can lead toafa lse
alarm:
R moving objects such as masc ots in theve hi‐
cle interior
R when a side window is open
R when a sliding sunroof is open Opening and closing
91

Priming/deactivating interior pr
otection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor.
Interior pr otection is primed again in thefo llow‐
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle menu under Settingstoprime or
deactivate interior pr otection. 92
Opening and closing

Note
s onthe cor rect driver's seat position &
WARNING Risk of inju rywhen adjusting
ve hicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting theve hicle's drive sys‐
te m: adju stthe driver's seat, the head
re stra ints, thesteering wheel or the
mir ror and fastenyour seat belt. Ensure
thefo llowing when you are adjusting the
st eering wheel 1, seat belt 2and driver's seat
3:
R you are as faraw ay from the driver's airbag
as possible
R you are sitting in an upright position
R your thighs are slight lysuppor tedby the seat
cushion R
your legs are not fully extended and you can
depress the pedals properly
R the back of your head is suppo rted at eye
le ve lby the cent reofthe head restra int
R you can hold thesteering wheel with your
arms slightly bent
R you can mo veyour legs freely
R you can see all the displa yson the instru‐
ment clus ter clea rly
R you ha vea good overview of the traf fic con‐
ditions
R your seat belt sits snug lyagainst your body
and passes across the cent reofyour shoul‐
der and across your hips in the pelvic area Seats and
stowing 93