2021 MERCEDES-BENZ EQC SUV Owners Manual

Combo 2
vehicle soc ket #
Press there ar centre of soc ketflap 1 and
fo ld open the soc ketflap.
The % indicator lamp 2and status dis‐
play 3light up white.
% When the drive sy stem is star ted (the õ
display is lit in the multifunction display),
soc ketflap 1 cannot be opened. #
Press cat ch7 tothe left and fold up soc ket
co ver5.
% Only connection 8isrequ ired forthe
ch arging cable connec tor.Open only the
upper part of soc ket co ver5. #
Tocharge at a mains soc ket, insert the mains
plug into the mains soc ket of theex tern al
po we r source tothestop and set the maxi‐
mum charging cur rent if requ ired
(/ page 168). #
Insert thech arging cable connec tor into vehi‐
cle soc ket connection 8tothestop. If the
wa llbox/ charging station is not equipped
with a charging cable, insert the plug of the
ve hicle's charging cable into thewa llbox/
ch arging station soc ketto thestop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis‐
play 3flash orange and, as soon as the
high-voltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting
lights up for appro ximately 30 seconds as with
the# indicator lamp 4
(/ page 130).
If th ech arging cable is connec tedto theve hicle,
th e drive sy stem cann otbe star ted and theve hi‐
cle cannot be mo ved.
At thest art of thech arging process, thech arge
le ve l display is shown in the instrument clus ter
with a charging prediction. The charging predic‐
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high-voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis‐
play in the instrument clus ter during the
ch arging process.
% Depending on thete mp erature, thefa n and
battery cooling sy stem may audibly switch
on during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connec tedto the mains suppl y,the high-volt‐
age battery will be rech arge d automatically
as needed or when elect rical consumers are
acti vated (e.g. the pre-entry climate control). 174
Driving and pa rking

Ending
the alternating cur rent charging proc‐
ess (mode 2/3) Re
quirements:
R The dis tance between theke y and theve hicle
does not exceed 1 m.
Combo 1 vehicle soc ket #
Press "cancel charging" button 3. or #
Unlock theve hicle.
The charging process is ended. The %
indicator lamp 1lights up white. The vehi‐
cle soc ket is unloc ked.
% Vehicles only equipped with a type 1 vehicle
soc ketfo rAC charging ha veno charging
inter ruption button 3. #
Press and hold button 2onthech arging
cable connec tor and remo vethech arging
cable connec tor from theve hicle soc ket.
% Ifyo u cannot remo vethech arging cable con‐
nec tor,re peat the unlocking procedure. If
th ech arging cable connec tor is still loc ked,
con tact a qualified specialist workshop. #
Close the soc ket co ver and the soc ketflap. #
Remo vethech arging cable connec tor from
th e mains soc ket, or from the soc ket on the
wa llbox/ charging station, and stow theve hi‐
cle's charging cable safely in theve hicle. Combo 2
vehicle soc ket #
Press "cancel charging" button 2.
or #
Unlock theve hicle.
The charging process is ended. The %
indicator lamp 1lights up white. The vehi‐
cle soc ket is unloc ked. Driving and parking
175

%
Vehicles only equipped with a type 2 vehicle
soc ketfo rAC charging ha veno charging
inter ruption button 3. #
Remo vethech arging cable connec tor from
th eve hicle soc ket wi thin 30 seconds.
Af terth e 30 seconds ha veelapsed, theve hi‐
cle soc ket will be lo cked again and thech arg‐
ing process will resume.
% Ifyo u cannot remo vethech arging cable con‐
nec tor,re peat the unlocking procedure. If
th ech arging cable connec tor is still loc ked,
con tact a qualified specialist workshop. #
Close the soc ket co ver and the soc ketflap. #
Remo vethech arging cable connec tor from
th e mains soc ket, or from the soc ket on the
wa llbox/ charging station, and stow theve hi‐
cle's charging cable safely in theve hicle.
% Afterth ech arging cable connec tor has been
disconnected, the left % indicator lamp
1 ontheve hicle soc ketre mains lit for
some time before switching off. St
arting the direct cur rent charging process
(mode 4) &
DANG ER Risk of death when charging at
a damaged soc ket
The charging process uses high voltage.
If th ech arging cable, theve hicle soc ket or
th e mains soc ket are dama ged, you could
re cei vean electric shoc k. #
Only use an undamaged charging cable. #
Avoid mechanical damage such as
crushing, abrading or driving over the
cable. #
Have a damaged vehicle soc ket
re placed at a qualified specialist work‐
shop as soon as possible. #
Never connect thech arging cable to a
damaged vehicle soc ket. *
NO
TEProtecting theve hicle from voltage
sur ges in the mains supply The
vehicle is equipped with an electrical
fuse forvo ltage sur ges in the mains suppl y.
This electrical fuse may be blown during
se vere thunder storms, forex ample, and may
cause the building's circuit breaker totrip
and thech arging process tobe inter rupted.
These functions help toprotect theve hicle.
Af terth e building pr otection sy stem has
been switched on again, thech arging proc‐
ess resumes automatically.
Fo llowing an inter ruption in the po wer supp ly
in which the building's circuit breaker is not
tripped, it may take up to te n minu tesfo rthe
ch arging process toresume automatically. *
NO
TEPerm issible heat generated bythe
ch arging cable and charging cable con‐
nec tor During
thech arging process, thech arging
cable and charging cable connec tor may heat
up within permissible limit values. 176
Driving and pa rking

The permissible limit
values are obser ved
pr ov ided that:
R The mains po wer supply and thech arging
cable are not damaged.
R The instructions for handling thech arging
cable and controls on thech arging cable
ha ve been follo we d. #
Ifth ech arging cable or thech arging
cable connec tor becomes too hot, ha ve
th e mains po wer supp lyequipment
ch ecked. *
NO
TEDama ged or dirty vehicle soc ket
when the soc ketflap is open #
Alw ayske ep the soc ket co ver and the
soc ketflap closed when there is no
ch arging cable connec ted. This pr otects
th eve hicle soc ket from di rtand dam‐
age. #
Make sure that the soc ket co ver is
closed properly before closing the
soc ketflap. This can otherwise result in damage which may pr
eventthe soc ket
fl ap from being opened again. Re
quirements:
R The transmission is in position j.
R The vehicle is unloc ked or the dis tance
between theke y and theve hicle does not
ex ceed 1 m.
R The drive sy stem has not been star ted.
R The charging cable is not taut.
% Depending on the national version, theve hi‐
cle is equipped with one of thefo llowing
ve hicle soc kets. Combo 1
vehicle soc ket Driving and pa
rking 17 7

Combo 2
vehicle soc ket #
Press there ar centre of soc ketflap 1 and
fo ld open the soc ketflap.
The % indicator lamp 2and status dis‐
play 3light up white.
% When the drive sy stem is star ted (the õ
display is lit in the multifunction display),
soc ketflap 1 cannot be opened. #
Press cat ch7 tothe left and fold up soc ket
co ver5.
% The CCS charging cable connec torre qu ires
connections 6and 8. Therefore, it is nec‐
essary toopen bo thparts of soc ket co ver
5 . #
Insert the CCS charging cable connec tor into
th eve hicle soc ketto thestop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis‐
play 3flash orange and, as soon as the
high-voltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting
lights up for appro ximately 30 seconds as
with the# indicator lamp 4
(/ page 130).
If th ech arging cable is connec tedto theve hicle,
th e drive sy stem cann otbe star ted and theve hi‐
cle cannot be mo ved.
At thest art of thech arging process, thech arge
le ve l display is shown in the instrument clus terwith a
charging prediction. The charging predic‐
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high-voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis‐
play in the instrument clus ter during the
ch arging process.
% Depending on thete mp erature, thefa n and
battery cooling sy stem may audibly switch
on during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connec tedto the mains suppl y,the high-volt‐
age battery will be rech arge d automatically
as needed or when elect rical consumers are
acti vated (e.g. the pre-entry climate control). Ending
the direct cur rent charging process
(mode 4) Re
quirements:
R The dis tance between theke y and theve hicle
does not exceed 1 m. 17 8
Driving and pa rking

Combo 1
vehicle soc ket #
Press "cancel charging" button 3.
The charging process is ended. The %
indicator lamp 1lights up white. The vehi‐
cle soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connec tor and remo vethech arging
cable connec tor from theve hicle soc ket. %
Ifyo u cannot remo vethech arging cable con‐
nec tor,unlo cktheve hicle and repeat the
procedure. If thech arging cable connec tor is
st ill loc ked, con tact a qualified specialist
wo rkshop. #
Close the soc ket co ver and the soc ketflap. #
Remo vethech arging cable connec tor from
th e mains soc ket, or from the soc ket on the
wa llbox/ charging station, and stow theve hi‐
cle charging cable safely in theve hicle. Combo 2
vehicle soc ket #
Press "cancel charging" button 2.
The charging process is ended. The %
indicator lamp 1lights up white. The vehi‐
cle soc ket is unloc ked. Driving and parking
17 9

%
Ifyo u cannot remo vethech arging cable con‐
nec tor,unlo cktheve hicle and repeat the
procedure. If thech arging cable connec tor is
st ill loc ked, con tact a qualified specialist
wo rkshop. #
Close the soc ket co ver and the soc ketflap. #
Remo vethech arging cable connec tor from
th e mains soc ket, or from the soc ket on the
wa llbox/ charging station, and stow theve hi‐
cle charging cable safely in theve hicle.
% Afterth ech arging cable connec tor has been
disconnected, the left % indicator lamp
1 ontheve hicle soc ketre mains lit for
some time before switching off. Fu
nction of thech arge leve l display in the
mu ltifunction display 1
Current charge level
2 Time at which comple tely ch arged
When theve hicle is connected tothe mains sup‐
ply and the ignition is switched off, the multi‐
function display sho ws thech arge leve l display
fo r appro ximately two minutes.
% The values displa yedva ry depending on the
setting of thech arging process. The set
departure time may also be displa yed, for
ex ample. Configuring
thech arging settings Multimedia sy
stem:
4 © 5
EQ 5
Charging options
Setting the departu retime
The set depa rture times are used forth eve hi‐
cle's pre-entry climate control and for predic‐
tions rega rding the appr oximate state of charge
and range at the time selected. The charging
process alw aysst arts immediatel y,irre spective
of the next departure time. #
Select Departure time.
The following charging times can be selec ted:
R Off (no departure time)
R Once
R Week profile #
Select a setting.
Setting a single depa rture time #
Select Departure time . #
Select Edit single time . #
Set a depa rture time. 18 0
Driving and pa rking

Setting
thewe ek profile #
Select Departure time. #
Select Edit week profile. #
Add new time #
Set the desired departure times, e.g. every
day at 8 am. #
Select a.
Setting the maximum charging cur rent #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps .
When the high-voltage battery is charge d, the
ch arging cur rent is limited tothe selected
amperage.
% The value of the maximum charging cur rent
depends on thefixe dva lue charging cable
which was pr ovided.
Setting the maximum charge level #
Select Maximum charge state .#
Set the desired percentage.
The high-voltage battery is charge d up tothe
set percentage as a maximum. %
The percenta gecan be set in increments of
10 %.
A maximum charge leve l of 80% is recom‐
mended. Higher maximum charge leve ls can
diminish the long evity of the high-voltage
battery (/ page163).
% As soon as the full charge leve l is reached, a
notification is shown in the media display
th at thech arging process is comple ted and
th e journey may be continued. Pa
rking Pa
rking theve hicle &
WARNING Risk of accident and inju ry
caused byan insuf ficiently secu redve hi‐
cle rolling away
If th eve hicle is not securely par ked suf fi‐
ciently, it can rollaw ay in an uncont rolled
wa yev en at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in pa rticular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. Driving and parking
181