2021 MERCEDES-BENZ EQC SUV Owners Manual

Fr
ag rance sy stem Setting
the frag rance sy stem
Re quirements:
R Automatic clima tecontrol is acti vated.
R The glove compa rtment is closed.
The fragrance sy stem distributes a pleasant fra‐
grance thro ughout theve hicle interior from a fla‐
con located in theglov e box. #
Call up the air conditioning menu
(/ page 140). #
Select Air quality. #
Select AIR FRESHENER .#
Keep pressing until the desired intensity is
re ached. Inserting or
removing the flacon ofthe fra‐
gr ance sy stem &
WARNING Risk of inju ryfrom liquid per‐
fume
If ch ildren open theflacon, they could drink
th e liquid perfume or it could come into con‐
ta ct wi th theireyes. #
Do not lea vechildren unat tended in the
ve hicle. #
Consult a doctor immediately if liquid
perfume has been drunk. #
If liquid perfume comes into contact
with your eyes or skin, rinse your eyes
with clean water. #
If sym ptoms continue, consult a doctor. +
ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of full
fl acons Fu
llflacons must not be disposed
of with household waste. #
Fu
llflacons must be take nto
a harmful subs tance collection point. 14 2
Climate cont rol

#
Toinser t:slide flacon 2into the holder as
fa r as it will go. #
Toremo ve:pull out flacon 2.
If yo u do not use genuine Mercedes-Benz interior
pe rfumes, obse rveth e manufacturers' saf ety
notices on the perfume pac kaging. Dispose of
thege nuine Mercedes-Benz interior
pe rfume flacon when it is em pty and do not refill
it.
Re fillable flacon #
Unscr ew cap 1of em ptyflacon 2. #
Fillflacon 2with a maximum of 15ml. #
Screw cap 1back onto flacon 2.
Alw aysre fill th e em ptyre fillable flacon with the
same perfume. Obser vethe separate informa‐
tion sheet attached totheflacon. Pre-ent
ryclimate cont rol using thekey Fu
nction of pre-entry climate control using
th ekey
Before entering theve hicle, the driver's seat
area or the whole vehicle interior can be briefly
pre-warmed or pre-cooled.
When pre-cooling, thefo llowing functions are
activated as needed:
R Automatic clima tecontrol
R Blower R
Seat ventilation
When pre-heating, thefo llowing functions are
activated as needed:
R Automatic clima tecontrol
R Blower
R Seat hea ter
R Steering wheel heater
R Mirror heater
R Rear wind owheater
R Fragrancing
R Ionisation
Setting pre-ent ryclimate cont rol via key #
Call up the air conditioning menu. #
Select Pre-entry climate ctrl .
Tu rning on/off #
Select Z. #
Select Pre-entry climate control via key. Climate control
14 3

Switching pre-entry climate control via
the
ke y on/off
Re quirements:
R The high- voltage battery is charge d suf fi‐
cientl y.
R The function has been activated via the mul‐
timedia sy stem. #
Toswitch on: unlocktheve hicle.
The climate contro l functions are activated
fo r up tofive minutes for pre-heating and
pre-cooling.
Pre-entry clima tecontrol via theke y cannot be
activated more than thre e times when theve hi‐
cle is switched off. #
Toswitch off: pushthe& button up or
down.
The following functions will remain active once
th eve hicle has been star ted:
R Seat heating
R Seat ventilation
R Frag rancing R
Ionisation Pre-entry climate control at depa
rture time Pre-entry climate control
for depa rture time
function &
WARNING Dangertolife due toexpo‐
sure toextreme heat or cold in theve hi‐
cle
If people, particular lych ildren, are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious
injury or danger tolife. #
Never lea vepersons, children in partic‐
ular, unat tended in theve hicle. The
vehicle interior can be air conditioned when
th eve hicle is par ked.
When theve hicle is connected topowe r supply
equipment, priority is given tocharging the high-
vo ltage battery toa specified minimum charge. The
running time of pre-entry clima tecontrol
may be reduced under thefo llowing conditions:
R The vehicle is not connected topowe r supp ly
equipment.
R The high-voltage battery is not charge d suf fi‐
ciently.
Wi th active pre-ent ryclimate control, thech arge
le ve l of the high-voltage battery may be reduced,
eve n if thech arging cable connec tor is connec‐
te d.
Fo r cooling, thefo llowing functions are activated
as needed:
R Automatic clima tecontrol
R Blower
R Seat ventilation
Fo r heating, thefo llowing functions are activated
as needed:
R Automatic clima tecontrol
R Blower
R Seat heating
R Steering wheel heater 14 4
Climate cont rol

R
Mirror heater
R Rear wind owheater
R Fragrancing
R Ionisation
Setting pre-ent ryclimate cont rolfo r depar‐
ture time #
Call up the air conditioning menu. #
Select Pre-entry climate ctrl .
Setting a single depa rture time #
Select ONCE. #
Set a depa rture time.
Changing the active departu retime #
Select the pen icon next tothe displa yed
departure time. #
Set a departure time.
Setting thewe ek profile #
Select WEEK PROFILE. #
Set the desired departure times, e.g. every
day at 08:00. Selecting
the zone #
Select Z. #
Select Driver's seat only.
If th eDriver's seat only setting is deactiva‐
te d, pre-entry climate control take s place for
th e entire vehicle.
Ac tivating/deactivating pre-entry climate
control for depa rture time
Re quirements:
R The high- voltage battery is charge d suf fi‐
cientl y.
R The function has been activated via the mul‐
timedia sy stem. #
Toactivate: setthe departure time
(/ page 145).
Pre-entry clima tecontrol for depa rture time
swit ches on a maximum of 55 minutes
before the selected departure time. It will
re main active for ano ther five minutes if the
departure is dela yed. #
Todeactivate: pushthe& button up or
down. The
following functions will remain active once
th eve hicle has been star ted:
R Seat heating
R Seat ventilation
R Frag rancing
R Ionisation Ac
tivating/deactivating immediate pre-entry
climate control &
WARNING Dangertolife due toexpo‐
sure toextreme heat or cold in theve hi‐
cle
If people, particular lych ildren, are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious
injury or danger tolife. #
Never lea vepersons, children in partic‐
ular, unat tended in theve hicle. Air conditioning of
theve hicle interior can con‐
tinue for up to50 minutes, e.g. if the journey is
inter rupte d. Climate control
14 5

#
Set the desired temp erature using thew
button. #
Press button &.
The red or blue indicator lamp on but‐
to n& will light up or go out.
The colou rsof the indicator lamp ha vethefo l‐
lowing meanings:
R Blue: cooling is activated.
R Red:heating is acti vated.
R Yello w: the departure time has been prese‐
lected. Air
vents Ad
justing the front air vents &
WARNING Risk of bu rns and frostbite
due tobeing too close tothe air vents
Ve ry hot or very cold air can flow from the air
ve nts. #
Makesure that all vehicle occupants
alw ays maintain a suf ficient di stance
from the air vents. #
If necessa ry, direct the air flow to
ano ther area of theve hicle interior. To
guarantee theflow of fresh air thro ugh the air
ve nts into theve hicle interior, comply with the
fo llowing:
R Alw ayske ep theve nts and vent grilles in the
ve hicle interior clear.
R Keep the air inlet free of residue build-up
(/ page 304). #
Toopen or close: Turn adjustment wheel 1
upwards (open) or down wards (closed) as far
as it will go. #
Toadjust the air direction: Push adjust‐
ment slide 2upwards, down wards, to the
left or totheright.
Ad justing the rear air vents #
Toopen or close: turn controller2tothe
left or right as far as it will go. #
Toset the air flow direction: hold air
ve nt 1 inthe cent reand mo veit up or down
or tothe left or right. 14 6
Climate cont rol

Driving
Note
s on electric mode &
WARNING Risk ofchemical burns and
poisoning from damaged high-voltage
battery
If th e housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. #
Avoid contact with the skin, eyes or
clo thing. #
Immediately rinse electrolyte splashes
off with water and seek medical atten‐
tion stra ight away. &
DANG ER Risk of explosion from exces‐
sive internal pressure of the high-voltage
battery
Flammable gas may escape and ignite in the
ev ent of a vehicle fire. #
Stop thech arging process immediately
in case of unusual odours, smo keor
burn mar ks. #
Lea vethe danger zone immediatel y.
Secu rethe danger zone at a suf ficient
di st ance. #
Call thefire brigade. Obser
vethefo llowing no tes on vehicle noise
emissions and the acoustic vehicle warning sys‐
te m:
R theve hicle is equipped with a purely electric
drive sy stem and de velops considerably
lo we rve hicle noise emissions than vehicles
with a combustion engine.
It is forth is reason that theve hicle is equip‐
ped with a sound generator, which ser ves as
an acoustic vehicle warning sy stem (A VAS).
R the sound generator generates speed-
dependent vehicle noise emissions when
driving forw ard or backing up at a speed of
up toaround 30 km/h. This helps
other road users, particular ly
pede strians and bike riders, tohear your
ve hicle better.
R when driving at speeds abo ve20 km/h the
ve hicle acoustic warning sy stem gradually
switches off.
R despite the sound generator, theve hicle still
may not be heard by otherroad users. Adapt
yo ur driving style according ly.
R the sound generator is off when theve hicle
is stationar y. Manual disconnection of
the high-voltage on-
board electrical sy stem &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
The vehicle's high-voltage on-board electrical
sy stem is under high voltage. If you modify
co mp onent parts in theve hicle's high-volt‐
age on-board electrical sy stem or touch dam‐
aged co mponent parts, you may be electro‐
cuted. Driving and parking
147

The component parts in
theve hicle's high-
vo ltage on-board elect rical sy stem may be
damaged in an accident, although the dam‐
age is not visible. #
Never car ryout changes on the high-
vo ltage on-board elect rical sy stem. #
Neverto uch co mponent parts in the
high-voltage on-board electrical sy stem. #
After an accident, do not touch any
high-voltage co mponents. #
After an accident, ha vetheve hicle
transpor tedaw ay. #
Have the high-voltage on-board electri‐
cal sy stem checked at a qualified spe‐
cialist workshop. Re
quirements:
Only disconnect the drive sy stem manually in
th efo llowing situations:
R The 6 restra int sy stem warning lamp
lights up in the instrument clus ter,e.g. af ter
an accident. R
The vehicle is badly damaged, e.g. af ter an
accident, and there stra int sy stem compo‐
nents ha venot been trig gered.
Operating the high-voltage disconnect
device
Only disconnect the drive sy stem manually in
th e abo ve-mentioned situations. #
Switch the ignition off. #
Shift the transmission toposition j. #
Apply the electric parking brake. #
Secure theve hicle against rolling away. #
Open the bonn et. #
Press release tab1 inthe direction of the
ar row and pull it out. #
Pull high-voltage disconnect device 2inthe
direction of the ar row until it en gage s.
The drive sy stem is disconnected.
All workon the drive sy stem (including af ter dis‐
connecting manually) may only be car ried out by
a qu alified specialist workshop. 14 8
Driving and pa rking

Calling up
the energy flow displ ay Multimedia sy
stem:
4 © 5
EQ #
Select Energy flow.
The visualisation of the energy flow inthe
ve hicle is displa yed.
In addition tothe energy flow ,th e cur rent charge
le ve l of the high-voltage battery is also dis‐
pla yed. Fu
nctions of the energy flow displ ay 1
Char geleve l of the high-voltage battery
2 Elect ric mo tors (drive sy stem)
3 Energy flow
4 High-voltage battery
The active components of the drive sy stem are
highlighted in the energy flow displa y.The
energy flow between the individual components
is shown in colour.
The energy flow is shown in dif fere nt colou rs
depending on the operating status:
R white: strong accele ration (boo steffect) R
copper: driving at cons tant speed or wi th
moderate accele ration
R blue: recuperation (cha rging the high-voltage
battery) or overru n mode Re
generative brake sy stem Fu
nction of there ge nerative brake sy stem
Depending on the selected recuperation le vel,
th e electric mo tor is operated as an alternator
when in overrun mode and during braking in
order tocharge the high-voltage battery while
driving. As soon as youre lease the accelerator
pedal when theve hicle is in motion, recupera‐
tion in overrun mode is initiated.
The higher there cuperation, the more sharply
th eve hicle is braked when coasting and the
more electrical energy is fed into the high-volt‐
age batter y.
The rege nerati vebrake sy stem has thefo llowing
ch aracteristics:
R suppo rts braking with electronically contro l‐
led brake forc e boosting Driving and parking
14 9