2021 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

Using map functions
Multimedia system:4 © 5
Navigation
Increasing map scale
When the map is shown, tap twice quickly with
one Nnger on the central display.
Decreasing map scale
When the map is displayed, tap the central
display with two Nngers.
Moving the map
When the map is displayed, swipe in any direc-
tion with one Nnger on the central display.To reset the map to the current vehicle posi-
tion: select = Centre .
Selecting map orientation
Tap repeatedly on the

If the option is deactivated, the symbols are
only shown when there is a hazard warning.
The following hazards may be shown on the map:
= Accidents and breakdowns
= Fog and ice
= Hazards reported manually
= Vehicle with active hazard warning light
= Mobile roadworks
Displaying online map contents
Select = in the navigation menu.Select View.Select Map symbols .Switch on an online service, e.g. Weather.
Current weather information is displayed on
the navigation map, e.g. temperature or cloud
cover.
The service information is not shown in all
map scales, e.g. weather symbols.Parking service&WARNING Risk of accident and injury due
to not observing the maximum permitted
access height
If the vehicle height is greater than the maxi- mum permitted access height for multi-storey
and underground car parks, the roof and other parts of the vehicle may be damaged. Vehicle
occupants may be injured.
Before entering a multi-storey car park or
underground car park, observe the sign-
posted entrance height.If the vehicle height is greater than the access height, do not enter.*NOTE Before selecting the parking option
The data is based on information provided by
the respective service provider.
Mercedes Benz accepts no liability for the
accuracy of the information provided relating
to the multi-storey car park/parking area.
Always observe the local Information and
conditions.%This service is not available in all countries.Select = and activate Parking.Tap on 005D in the map.Select a parking option.
The map shows the parking options in the
vicinity.
The following information is displayed (if avail- able):
= Destination address, distance from current
vehicle position and arrival time
= Information on the multi-storey car
park/car park
For example, opening times, parking
charges, current occupancy, maximum
parking time, maximum access height .
The maximum access height shown by the parking service does not replace the need
for observation of the actual circumstan-
ces.288MBUX multimedia system

=Available payment options (Mercedes pay,
coins, bank notes, cards)
= Details on parking tariMs
= Number of available parking spaces
= Payment method (e.g. at the parking
meter)
= Services/facilities at the parking option
= Telephone numberCalculate the route (  page 285).
Notes on the dashcam
*NOTE Before using the dashcam
You are legally responsible for operation and
use of the dashcam functions. The legal
requirements relating to operation and use of
the dashcam can vary depending on the coun-
try in which the dashcam is operated. There-
fore, observe the legal requirements, in partic-
ular the data protection regulations, in your
country.
For this reason, before using the dashcam
inform yourself about the regulation details for
the respective country.
This function is not permitted in all countries.Observe the country-speciNc regula-
tions.%To ensure secure operation, only use FAT32
or exFAT formatted USB storage devices.%The Nle size and therefore the duration of sin-
gle recording is limited by the limitations of the USB Oash drive format. So FAT32 format-
ted USB Oash drives do not allow Nles larger
than 4 GB, for example. When the Nle size is reached, the recording
stops and you receive a notiNcation.
Selecting a USB device for a video recording with
the dashcam
Requirements: = At least one USB device is connected with the
multimedia system.
Multimedia system:
4 © 5
Apps 5
DashcamSelect the USB symbol.Select the USB device.%When USB devices contain multiple partitions,
recorded video Nles are not always displayed
in the recording list. Mercedes-Benz recommends that you use
USB devices with one partition.
Starting or stopping video recording with the dashcam
Requirements: = For recording and saving a video Nle a USB
device is connected with the multimedia sys- tem.
= The ignition is switched on.
MBUX multimedia system289

Multimedia system:4 © 5
Apps 5
DashcamIf several USB devices are connected with the
multimedia system, select a USB device
(  page 289).
If no USB device is selected, a selection is made automatically when recording starts.To select a recording mode: select Loop
recording or Individual recording .
Loop recording records several short video
Nles. When the memory is full, recording is
continued automatically. In doing so, other
Nles will be overwritten starting with the oldest
Nle.
Individual recording stops recording when the
memory limit is reached. An individual record-
ing is automatically protected against being
overwritten.To start: select Start recording .
The length of the recording is shown. The Please do not remove the storage medium.
message appears. The video Nle is stored on
the USB device.To end: select End recording .%In some countries, geo-coordinates (longitude
and latitude) are shown in the video image.
For technical reasons, the geo-coordinates
may show greater inaccuracies.
A report may appear in the following cases:
= Individual recording : the memory is full or
there are only a few minutes recording time
available. The video recording stops or will be
stopped imminently.
Change the USB device or delete a video Nle.
= The camera is not functional, the Camera
unavailable message appears.
Have the camera checked in a Mercedes-Benz service centre.
= If the country border indication has been
switched on.
= If an outdoor recording is started with the
camera app during a dashcam recording, the
dashcam recording pauses and resumes auto-
matically aser the camera recording is Nn-
ished. A notiNcation to this eMect is displayed.
Telephone
Telephony

qNotes on telephony
&WARNING Risk of distraction from operat-
ing integrated communication equipment
while the vehicle is in motion
If you operate communication equipment inte-
grated in the vehicle when driving, you could
be distracted from the traPc situation. This
could also cause you to lose control of the
vehicle.
Only operate this equipment when the
traPc situation permits.If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary.290MBUX multimedia system

&WARNING Risk of an accident from oper-
ating mobile communication equipment
while the vehicle is in motion
Mobile communications devices distract the
driver from the traPc situation. This could also
cause the driver to lose control of the vehicle.
As the driver, only operate mobile com-
munications devices when the vehicle is
stationary.As a vehicle occupant, only use mobile
communications devices in the areas
intended for this purpose, e.g. in the rear
passenger compartment.You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment in
the vehicle.&WARNING Risk of injury due to objects
being stowed incorrectly
If objects in the vehicle interior are stowed
incorrectly, they can slide or be thrown around
and hit vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone receptacles cannot always retain all
objects within.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.Always stow objects so that they cannot
be thrown around in such situations.Always make sure that objects do not
protrude from stowage spaces, luggage
nets or stowage nets.Close the lockable stowage spaces before starting a journey.Always stow and secure heavy, hard,
pointed, sharp-edged, fragile or bulky
objects in the boot/load compartment.Observe the additional information on stowing
mobile communications devices correctly:
= Loading the vehicle (  page 109)
Bluetooth n
connection
The menu view and the available functions in the
telephone menu are in part dependent on the
Bluetooth n
proNle of the connected mobile
phone. If the mobile phone supports all the fol-
lowing Bluetooth n
proNles, the full range of fea-
tures is available:
= PBAP (Phone Book Access ProNle)
- The contacts on the mobile phone are
shown automatically on the multimedia system.
= MAP (Message Access ProNle)
- The mobile phone message functions can
be used on the multimedia system.
= HFP (hands-free proNle)
- Wireless telephony is available on the mul-
timedia system.
= SAP (SIM Access ProNle)
- The car telephone has access to the SIM
card data and dials into the mobile phone
network via the exterior aerial.
Irrespective of this, Bluetooth n
audio functionality
can by used with any mobile radio unit.MBUX multimedia system291

For information on the range of functions of themobile radio unit to be connected, see the manu-
facturer's operating instructions.
Network connection:
The following cases can lead to the call being dis-
connected while the vehicle is in motion:
= You switch into a transmission/reception sta-
tion, in which no communication channel is free.
= The SIM card used is not compatible with the
network available
= A mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia system supports calls in HD
Voice n
for improved speech quality. A require-
ment for this is that the mobile phone and the mobile phone network provider of the person you
are calling support HD Voice n
.
Depending on the quality of the connection, the
voice quality may Ouctuate.Further information can be obtained from a
Mercedes-Benz service centre or at: https:// www.mercedes-benz.com/connect
q Telephone menu overview1Bluetooth n
device name of the currently con-
nected mobile phone/of the mobile phone2Bluetooth n
device name of the currently con-
nected mobile phone/of the mobile phone
(two phone mode)3Signal strength of the mobile phone network4Battery status of the connected mobile phone292MBUX multimedia system

5Options6Messages7Calls up my devices8Numerical pad9Starts contact search

qTelephony operating modes overview
Depending on your equipment, the following tel- ephony operating modes are available:
= A mobile phone is connected to the multime-
dia system via Bluetooth n
.
= Two mobile phones are connected with the
multimedia system via Bluetooth n
(two phone
mode).
- You can use all the functions of the multi-
media system with both mobile phones.

q Connecting a mobile phone
Requirements: = Bluetooth n
is activated on the mobile phone
(see the manufacturer's operating instruc- tions).
= Bluetooth n
is activated on the multimedia sys-
tem.
Multimedia system: 4 © 5
Phone 5
= 5
Devices
5 My devices
Searching for a mobile phoneSelect Connect new device .
Connecting a mobile phone
Select a mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.If both codes match, conNrm the code on the
mobile phone.

q Functions in the telephony menu
In the telephony menu you have the following
functions, for example:
= Making calls, e.g.:
- 3 Accept a call
- L End call
- Answering a call with a message
-J Conference
- Accepting or rejecting a waiting call
= Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing the format of a contact's name
- Deleting favourites
= Receiving and sending messages, e.g.:
- Using the read-aloud function
- Dictating a new message
Mercedes me and apps
Mercedes me connect

qInformation on Mercedes me connect
%Mercedes me connect or individual Mercedes
me connect services are not available in every
country. Find out at a Mercedes-Benz service centre if these functions are available in yourcountry.
Mercedes me connect consists of multiple serv-ices.
MBUX multimedia system293

You can use the following services via the multi-
media system and the overhead control panel, for
example:
= Accident and Breakdown Management (me
button or situation-dependent display in the multimedia system)
= Mercedes-Benz emergency call system (auto-
matic emergency call and SOS button)
The Mercedes me connect Accident and Break-
down Management and the Mercedes-Benz emer-
gency call centre are available to you around the
clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(  page 295).
You can also call the Mercedes-Benz Customer
Centre using the multimedia system (  page 296).
Please note that Mercedes me connect is a Mercedes-Benz service. In emergencies, Nrst call
the national emergency services using the stand-
ard national emergency service telephone num-
bers. In emergencies, you can also use theMercedes-Benz emergency call system
(  page 304).
Please note the Mercedes me connect terms of
use and the data protection information for
Mercedes me connect. You can Nnd these in your
Mercedes me user account.
Further information about Mercedes me connect, the provided service scope and operation:
https://moba.i.daimler.com/markets/ece-row/
baix/cars/connectme/en@GB/#emotions/
Startseite.html

q Information on Mercedes me connect Accident
and Breakdown Management
The Accident and Breakdown Management can
include the following functions:
= Supplement to the Mercedes-Benz emergency
call system (  page 304)
If necessary, the contact person at the
Mercedes-Benz emergency call centre for-
wards the call to Mercedes me connect Acci-
dent and Breakdown Management. Forward- ing the call is however not possible in all coun-
tries.= Breakdown assistance by a technician on
location and/or the towing away of the vehicle
to the nearest Mercedes-Benz service centre
You may be charged for these services.
= Addition to the emergency guide aser auto-
matic accident or breakdown detection
(  page 296)
In the event of a breakdown or accident, fur-
ther vehicle data is sent which enables optimal
support by the Mercedes-Benz Customer
Centre and the authorised service partner or
breakdown assistance.
= Addition to the Mercedes me connect service
Telediagnostics
With the Telediagnostics function, speciNc
wear and failure reports are recorded by the
service provider, in so far as these can be
clearly interpreted and are available through
the monitoring of components that are subject
to diagnostics.
If your vehicle detects a breakdown or threat
of a breakdown, you may be prompted via the
multimedia system to contact the Mercedes- Benz Customer Centre for further help. This294MBUX multimedia system