2020 Ram ProMaster City Owner's Manual

166 STARTING AND OPERATING
(Continued)
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion. Apply
the parking brake when exiting the vehicle in this range.
When parking on a level surface, you may shift the transmis-
sion into PARK first, and then apply the parking brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on the
transmission locking mechanism may make it difficult to
move the gear selector out of PARK. As an added precaution,
turn the front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade.
When exiting the vehicle, always:
• Apply the parking brake,
• Shift the transmission into PARK,
• Turn the engine OFF, and
• Remove the ignition key.WARNING!
• Never use the PARK position as a substitute for the parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle move -
ment and possible injury or damage.
• Your vehicle could move and injure you and others if it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exiting
the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if the engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 166

STARTING AND OPERATING 167
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK posi-
tion:
• When shifting into PARK, push the lock button on the gear selector and firmly move the selector all the way forward
until it stops and is fully seated.
• Look at the transmission gear position display and verify that it indicates the PARK position.
• With brake pedal released, verify that the gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete stop.
• Unintended movement of a vehicle could injure those
in or near the vehicle. As with all vehicles, you should
never exit a vehicle while the engine is running. Before
exiting a vehicle always come to a complete stop, then
apply the parking brake, shift the transmission into
PARK, turn the engine OFF, and remove the ignition
key. Once the key is removed, the transmission is
locked in PARK, securing the vehicle against unwanted
movement.
• When exiting the vehicle, always remove the ignition key from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the transmission gear
selector.
• Do not leave the ignition key in or near the vehicle (or in a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
WARNING! (Continued)CAUTION!
• Before moving the transmission gear selector out of PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK or NEUTRAL into another gear range, as this can damage
the drivetrain.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 167

168 STARTING AND OPERATING
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake
and shift the transmission into PARK if you must exit the
vehicle.DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select (ERS)
shift control refer to “Electronic Range Select (ERS) Opera
-
tion” in this section for further information to select a lower
gear range. Under these conditions, using a lower gear range
will improve performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the transmis -
sion shift schedule, reduce engine torque, and/or expand the
range of torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And
Operating” and “Towing A Disabled Vehicle” in “In
Case Of Emergency” for further information.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 168

STARTING AND OPERATING 169
If the transmission becomes extremely hot, the “Transmis-
sion Temperature Warning Light” may illuminate and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera -
ture as well as vehicle speed. This feature improves warm up
time of the engine and transmission to achieve maximum
efficiency. Engagement of the torque converter clutch, and
shifts into 8th or 9th gear, are inhibited until the transmission
fluid is warm refer to the “Note” under “Torque Converter
Clutch” in this section. Normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans -
mission. In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit your authorized dealer at your earliest possible
convenience. Your authorized dealer has diagnostic equip -
ment to assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer service is
required.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 169

170 STARTING AND OPERATING
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically at
calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some acceler-
ations, the clutch automatically disengages.
NOTE:
The torque converter clutch will not engage until the trans -
mission fluid is warm [usually after 1 to 3 miles (2 to 5 km)
of driving]. Because the engine speed is higher when the
torque converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. The torque converter clutch will function normally
once the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if you
set the transmission gear limit to 5 (fifth gear), the transmis -
sion will not shift above fifth gear, but will shift through the
lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE posi
-
tion, the transmission will operate automatically, shifting
between all available gears.
Moving the gear selector to the ERS position (beside DRIVE)
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available gear.
Once in ERS mode, moving the gear selector forward (-) or
rearward (+) will change the top available gear, which will
be displayed in the instrument cluster.
To exit ERS mode, simply return the gear selector to the
DRIVE position.
NOTE:
To select the proper gear position for maximum deceleration
(engine braking), move the gear selector into the ERS posi -
tion, then simply press and hold it forward (-). The transmis -
sion will shift to the range from which the vehicle can best be
slowed down.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 170

STARTING AND OPERATING 171
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost.

If for some reason the power assist is interrupted, it will still be
possible to steer your vehicle. Under these conditions, you will
observe a substantial increase in steering effort, especially at
very low vehicle speeds and during parking maneuvers.

NOTE:
• Increased noise levels at the end of the steering wheeltravel are considered normal and do not indicate that there
is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering pump may make noise for a short amount of time. This is
due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in any
way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked if
a leak is suspected, abnormal noises are apparent, and/or
the system is not functioning as anticipated. Coordinate
inspection efforts through your authorized dealer. CAUTION!
Prolonged operation of the steering system at the end of
the steering wheel travel will increase the steering fluid
temperature and it should be avoided when possible.
Damage to the power steering pump may occur.
WARNING!
Fluid level should be checked on a level surface and with
the engine off to prevent injury from moving parts and
to ensure accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended power steering
fluid.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 171

172 STARTING AND OPERATING
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
The Speed Control buttons are located on the right side of the
steering wheel.Speed Control Buttons
To Activate
Push the on/off button to activate the Speed Control. The
cruise indicator light in the instrument cluster display will
illuminate. To turn the system off, push the on/off button a
second time. The cruise indicator light will turn off. The
system should be turned off when not in use.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steering
components. Such damage is not covered by the New
Vehicle Limited Warranty.
1 — On/Off
2 — RES (+)/Resume/Accel
3 — SET (–)/Set Speed/Decel
4 — CAN/Cancel
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 172

STARTING AND OPERATING 173
To Set A Desired Speed
Turn the Speed Control on. When the vehicle has reached the
desired speed greater than 25 mph (40 km/h), push the SET(-) button and release. Release the accelerator and the vehicle
will operate at the selected speed.
NOTE:
The vehicle should be traveling at a steady speed and on
level ground before pushing the SET (-) button.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase speed by
pushing the RES (+) button.
The speed increment is dependent on the chosen speed unit
of U.S. (mph) or Metric (km/h):
U.S. Speed (mph)
• Pushing the RES (+) button once will result in a 1 mph increase in set speed. Each subsequent tap of the button
results in an increase of 1 mph.
• If the button is continually pushed, the set speed will continue to increase until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the RES (+) button once will result in a 1 km/h increase in set speed. Each subsequent tap of the button
results in an increase of 1 km/h.
• If the button is continually pushed, the set speed will continue to increase until the button is released, then the
new set speed will be established.
WARNING!
Leaving the Speed Control system on when not in use is
dangerous. You could accidentally set the system or
cause it to go faster than you want. You could lose
control and have an accident. Always leave the system
off when you are not using it.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 173