2020 Ram ProMaster City lights

3
EXTERIOR LIGHTS .......................................................... 43
Multifunction Lever ...................................................... 43
Headlights ..................................................................... 43
Daytime Running Lights — If Equipped .................. 43
High Beams .................................................................... 44
Flash-To-Pass ................................................................ 44
Parking Lights ............................................................... 44
Follow Me Home/Headlight Delay ........................... 44
Fog Lights — If Equipped ........................................... 45
Turn Signals.................................................................... 45
Lane Change Assist ....................................................... 45
 INTERIOR LIGHTS ............................................................ 46
Courtesy/Interior Lights .............................................. 46
 WIPERS AND WASHERS .............................................. 50
Front Wiper Operation ................................................. 50
Rear Wiper Operation — If Equipped........................ 52
 CLIMATE CONTROLS ..................................................... 53
Manual Climate Control Overview ............................ 53
Climate Control Functions ........................................... 56
Operating Tips ............................................................... 57
 WINDOWS .......................................................................... 60
Power Windows — If Equipped ................................ 60
Window Bar Grates — If Equipped ............................ 63
Wind Buffeting .............................................................. 63 
HOOD ...................................................................................64
Opening...........................................................................64
Closing.............................................................................65
 CARGO AREA FEATURES ............................................66
Rear Cargo Tie-Downs ................................................66
 INTERNAL EQUIPMENT .................................................68
Storage .............................................................................68
Cupholders ....................................................................69
Power Outlets ................................................................70
 ROOF RACK — IF EQUIPPED .........................................72
GETTING TO KNOW YOUR INSTRUMENT
PANEL
INSTRUMENT CLUSTER ..................................................75
Instrument Cluster Descriptions .................................76
 INSTRUMENT CLUSTER DISPLAY ...............................77
Location And Controls..................................................77
Change Engine Oil — If Equipped ...........................80
Instrument Cluster Display Menu Items....................80
 TRIP COMPUTER ...............................................................82
Trip Button......................................................................82
Trip Functions ...............................................................83
Values Displayed ...........................................................83
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 3

4
WARNING LIGHTS AND MESSAGES .......................... 84
Red Warning Lights ...................................................... 84
Yellow Warning Lights................................................. 88
Green Indicator Lights .................................................. 92
Blue Indicator Lights ..................................................... 93
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ............. 94
Onboard Diagnostic System (OBD II)
Cybersecurity ................................................................. 94
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................................... 95
SAFETY
SAFETY FEATURES ........................................................... 97
Four-Wheel Anti-Lock Brake System (ABS) ............ 97
Electronic Brake Control (EBC) System .................... 98
 AUXILIARY DRIVING SYSTEMS .................................. 103
Tire Pressure Monitoring System (TPMS) ............. 103
 OCCUPANT RESTRAINT SYSTEMS ........................... 108
Occupant Restraint Systems ...................................... 108
Important Safety Precautions .................................... 108
Seat Belt Systems ........................................................ 109
Supplemental Restraint Systems (SRS) .................... 120
Child Restraints ......................................................... 133
Transporting Pets ..................................................... 153 
SAFETY TIPS ...................................................................153
Transporting Passengers ............................................153
Exhaust Gas ..............................................................153
Safety Checks You Should Make Inside
The Vehicle ..................................................................154
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................156
STARTING AND OPERATING
STARTING THE ENGINE ..............................................157
Automatic Transmission.............................................157
Normal Starting ........................................................... 157
Cold Weather Operation ...........................................158
Extended Park Starting ...............................................158
If Engine Fails To Start ..............................................158
After Starting ................................................................159
 ENGINE BLOCK HEATER — IF EQUIPPED .............159
 ENGINE BREAK-IN RECOMMENDATIONS ............160
 PARKING BRAKE ........................................................... 161
 AUTOMATIC TRANSMISSION ....................................163
Key Ignition Park Interlock ........................................164
Brake/Transmission Shift Interlock System ............164
Nine-Speed Automatic Transmission ......................164
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 4

INTRODUCTION 11
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed Index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor-
mation on the symbols used in your vehicle.1
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 11

14 GETTING TO KNOW YOUR VEHICLE
Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-held
key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
NOTE:
The key fob may not be able to be detected by the vehicle if it
is located next to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s wireless signal.Key Fob To Unlock The Doors
Cargo Vehicle (Canada) — If Equipped
Push and release the unlock button on the key fob to unlock
the front two doors. Push and release the Cargo unlock
button on key fob to unlock the cargo area (side lateral
sliding doors and rear doors). The turn signal lights will flash
to acknowledge the unlock signal.
Cargo Vehicle (United States) — If Equipped
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
Passenger Vehicle
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 14

GETTING TO KNOW YOUR VEHICLE 15
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal. If a door is open, the turn signal lights will flash at an
increased rate. This is to indicate that a door is still open.
Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually. Refer to “Uconnect
Settings” in “Multimedia” for further information.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further information.
Key Fob Battery Replacement
NOTE:
Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw located on
the side of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 15

GETTING TO KNOW YOUR VEHICLE 21
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle Secu-
rity Alarm is activated, interior switches for door locks are
disabled. The system provides both audible and visible
signals. Every intrusion attempt causes six continuous alarm
cycles. Every alarm cycle lasts for 30 seconds. For 26 seconds,
the horn will sound, and the turn signal lights will flash. For
four seconds, it will pause. After a maximum of 10 alarm
cycles, only the turn signal lights will flash until the next
alarm activation.
To Arm The System
To arm the system, the Vehicle Security Alarm will set when
you use the key fob to lock the doors. If a door or the hood is
not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The Vehicle Security Alarm will also disarm if a
programmed Sentry Key is inserted into the ignition switch.
To exit the alarm mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.The Vehicle Security Alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle Secu-
rity Alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the Vehicle Secu-
rity Alarm.
Rearming Of The System
If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
alarm is still present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The Vehicle Security Alarm will not arm/disarm if you lock/
unlock the doors using the manual door lock plunger.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 21

GETTING TO KNOW YOUR VEHICLE 23

Push and release the lock button on the key fob to lock all doors.
The turn signal lights will flash to acknowledge the signal.

Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually Refer to “Uconnect
Settings” in “Multimedia” for further information.
Locking With The Key BladeKey Blade Released
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the doors exterior lock cylinder and
turn the key clockwise to lock the front door. Unlock The Doors From The Outside
Follow the below methods to unlock the vehicle from the
outside:
Unlocking With A Key Fob For All Passenger Vans And
U.S. Cargo Vans — If Equipped
To unlock all the doors, push and release the unlock button
on the key fob. The turn signal lights will flash to acknowl
-
edge the unlock signal. Push and release the Cargo unlock
button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans — If
Equipped
Push and release the unlock button to unlock the front doors.
Push and release the Cargo unlock button to unlock the side
sliding doors and the rear cargo doors.
Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 23

24 GETTING TO KNOW YOUR VEHICLE
Unlocking The Rear Cargo Area From Inside The Vehicle
Pull up on the lock/unlock lever located on the drivers door
panel to the 1st detent to unlock all doors from inside the
vehicle.
Auto Unlock Doors
Auto Unlocking For All Passenger Vehicles and U.S. Cargo
Vehicles — If Equipped
This feature unlocks all doors when the driver door is
opened.
Auto Unlocking For Canadian Cargo Vehicles — If
Equipped
This feature unlocks all front doors when the driver door is
opened.
NOTE:
If the front passenger door, or the rear or side door is opened,
only the rear or side door is unlocked.Sliding Side Door
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go; to
unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and U.S. Cargo Vehicle — If Equipped
Push and release the unlock button on the key fob to unlock
all doors. Push and release the cargo unlock button on the
key fob to unlock the sliding side doors. To open one of the
sliding side doors, pull the handle out from the bottom, then
slide the door towards the rear of the vehicle until it locks
into place and cannot go any further. The turn signal lights
will flash to acknowledge the unlock signal.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle — If Equipped
Push and release the unlock button on the key fob to unlock
the front two doors. Push and release the cargo unlock
button on the key fob once to unlock the passenger/cargo
area (side lateral sliding doors and rear doors). The turn
signal lights will flash to acknowledge the unlock signal.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 24