Page 233 of 350

230 IN CASE OF EMERGENCY
If the pressure is at 19 psi (1.3 bar) or above repeat the infla-
tion process to reach the correct tire pressure and continue
driving.
Peel off the warning label from the bottle and place it on the
dashboard as a reminder to the driver that a tire has been
treated with Tire Service Kit.
NOTE:
Replace the sealant canister prior to the expiration date at an
authorized dealer. Tire Service Kit Sealant Canister
WARNING!
Tire Service Kit is not a permanent flat tire repair. Have
the tire inspected and repaired or replaced after using
Tire Service Kit. Do not exceed 50 mph (80 km/h) until
the tire is repaired or replaced. Failure to follow this
warning can result in injuries that are serious or fatal to
you, your passengers, and others around you. Have the
tire checked as soon as possible at an authorized dealer.
WARNING!
The metal end fitting from Power Plug may get hot after
use, so it should be handled carefully.
WARNING!
Store the sealant canister in its special compartment,
away from sources of heat. Failure to follow this
WARNING may result in sealant canister rupture and
serious injury or death.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 230
Page 234 of 350

IN CASE OF EMERGENCY 231
JUMP STARTING
If your vehicle has a discharged battery, it can be jump
started using a set of jumper cables and a battery in another
vehicle or by using a portable battery booster pack. Jump
starting can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack, follow the
manufacturer’s operating instructions and precautions.
Preparations For Jump Starting
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:
The positive battery post is covered with a protective cap.
Lift up on the cap to gain access to the positive battery post.Positive Battery Post Location
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12 Volts or
damage to the battery, starter motor, alternator or electrical
system may occur.
6
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 231
Page 235 of 350

232 IN CASE OF EMERGENCY
1. Apply the parking brake, shift the automatic transmis-sion into PARK (P) and turn the ignition to STOP.
2. Turn off the heater, radio, and all unnecessary electrical accessories. 3. If using another vehicle to jump-start the battery, park the
vehicle within the jumper cables reach, apply the parking
brake and make sure the ignition is OFF.
Jump Starting Procedure
WARNING!
• Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan blades.
• Remove any metal jewelry such as rings, watch bands and bracelets that could make an inadvertent electrical
contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable
and explosive. Keep open flames or sparks away from
the battery.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury could
result.
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle or
the discharged vehicle.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 232
Page 236 of 350

IN CASE OF EMERGENCY 233
Connecting The Jumper Cables
1. Connect the positive (+) end of the jumper cable to the
positive (+) post of the discharged vehicle.
2. Connect the opposite end of the positive (+) jumper cable
to the positive (+) post of the booster battery.
3. Connect the negative (-) end of the jumper cable to the
negative (-) post of the booster battery.
4. Connect the opposite end of the negative (-) jumper cable
to a good engine ground (exposed metal part of the
discharged vehicle’s engine) away from the battery and
the fuel injection system. 5. Start the engine in the vehicle that has the booster battery,
let the engine idle a few minutes, and then start the
engine in the vehicle with the discharged battery.
6. Once the engine is started, remove the jumper cables in the reverse sequence.
Disconnecting The Jumper Cables
1. Disconnect the negative (-) end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-) jumper
cable from the negative (-) post of the booster battery.
3. Disconnect the positive (+) end of the jumper cable from
the positive (+) post of the booster battery.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
6
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 233
Page 237 of 350

234 IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+) jumper
cable from the positive (+) post of the vehicle with the
discharged battery.
If frequent jump starting is required to start your vehicle you
should have the battery and charging system inspected at an
authorized dealer.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes. NOTE:
There are steps that you can take to slow down an impending
overheat condition:
• If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and turning
the A/C off can help remove this heat.
• You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement to
the radiator and aids in removing heat from the engine
cooling system.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 234
Page 238 of 350

IN CASE OF EMERGENCY 235
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK (P) before the
ignition switch can be turned to the LOCK/OFF (key
removal) position. To remove the key manually, proceed as
follows:
1. Firmly apply the parking brake.
2. Remove the Allen Key located in the rear cargo area, inthe tool bag (if equipped) or on the left side in the cargo
box.
3. Unlock the steering column, pull the tilt/telescoping control handle down. 4. Pull the steering wheel outward until it is in the end of the
travel position, then lock the steering column in position,
push the control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower cover.
Lower Steering Column Screw Locations
6. Pull the release tab downwards using one hand and with the other one remove the key, sliding it outwards.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
6
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 235
Page 239 of 350
236 IN CASE OF EMERGENCY
Release Tab Location
7. Once the key is removed, reinstall the steering column cover.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK (P) position, you can use the
following procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully separate thegear selector boot from the center console.
Gear Selector Boot Location
4. Press and maintain firm pressure on the brake pedal.
CAUTION!
It is advisable to contact an authorized dealer to have the
reinstall procedure carried out. If you would like to
proceed in performing the reinstall procedure special
attention must be paid to the correct coupling of the
clips. Otherwise damage to the cover or noise might be
heard due to incorrect fastening of the lower cover.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 236
Page 240 of 350

IN CASE OF EMERGENCY 237
5. Insert a small screwdriver or a similar tool into the gearselector override access hole (at the right front corner of
the gear selector assembly), then push and hold the over -
ride release lever down. While holding the override
release lever down, push the lock button on the gear
selector and move the gear selector to the NEUTRAL (N)
position.
Gear Selector Override Access Hole
6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Push and hold the lock button on the gear selector. Then shift
back and forth between DRIVE (D) and REVERSE (R), while
gently pressing the accelerator. Use the least amount of accel -
erator pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can only be
achieved at wheel speeds of 5 mph (8 km/h) or less. When -
ever the transmission remains in NEUTRAL (N) for more
than two seconds, you must press the brake pedal to engage
DRIVE (D) or REVERSE (R).
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of
transmission failure during prolonged efforts to free a
stuck vehicle.
6
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 237