2020 Ram ProMaster City steering

2
INTRODUCTION
INTRODUCTION .............................................................. 10
 HOW TO USE THIS MANUAL ....................................... 11
Essential Information .................................................... 11
Symbols ........................................................................... 11
 WARNINGS AND CAUTIONS ....................................... 12
 VAN CONVERSIONS/CAMPERS ................................ 12
 VEHICLE MODIFICATIONS/ALTERATIONS ........... 12
GETTING TO KNOW YOUR VEHICLE
KEYS ..................................................................................... 13
Key Fob ........................................................................... 13
To Lock The Doors ........................................................ 15
Sound Horn With Lock................................................. 15
Key Fob Battery Replacement...................................... 15
Programming Additional Key Fobs .......................... 16
General Information ...................................................... 16
 IGNITION SWITCH .......................................................... 17
Ignition Key Removal ................................................. 17
Key-In-Ignition Reminder ........................................... 18
 SENTRY KEY ..................................................................... 19
Replacement Keys ........................................................ 19
General Information ...................................................... 20 
VEHICLE SECURITY ALARM — IF EQUIPPED .........21
To Arm The System .......................................................21
To Disarm The System ..................................................21
Rearming Of The System ..............................................21
Security System Manual Override ..............................21
 DOORS .................................................................................22
Door Locks .....................................................................22
Sliding Side Door ...........................................................24
Child Lock System .........................................................27
Double Rear Swing Doors ............................................28
 SEATS ................................................................................29
Manual Adjustment (Front Seats) ...............................30
Heated Seats — If Equipped ........................................32
Folding Rear Seat — If Equipped ................................33
 HEAD RESTRAINTS .........................................................34
Front Adjustment...........................................................35
Rear Adjustment ............................................................35
Front Removal ................................................................36
Rear Removal .................................................................37
 STEERING WHEEL ............................................................38
Tilt/Telescoping Steering Column ...........................38
 MIRRORS ............................................................................38
Inside Day/Night Mirror — If Equipped ..................38
Outside Mirrors .............................................................39
Power Outside Mirrors — If Equipped .....................41
Vanity Mirror .................................................................42
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 2

5
POWER STEERING ......................................................... 171
Power Steering Fluid Check ...................................... 171
 SPEED CONTROL — IF EQUIPPED ............................. 172
To Activate ................................................................... 172
To Set A Desired Speed .............................................. 173
To Vary The Speed Setting ......................................... 173
To Accelerate For Passing .......................................... 174
To Resume Speed ........................................................ 175
To Deactivate ............................................................... 175
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ................................................................... 175
ParkSense Rear Park Assist Sensors ......................... 176
ParkSense Rear Park Assist Alerts ............................ 176
ParkSense Rear Park Assist Failure Indications...... 177
Cleaning The ParkSense Rear Park Assist
System ........................................................................... 178
ParkSense Rear Park Assist System Usage
Precautions ................................................................... 178
 PARKVIEW REAR BACK UP CAMERA ..................... 179
 REFUELING THE VEHICLE .......................................... 181 
VEHICLE LOADING ......................................................182
Vehicle Certification Label .......................................182
Gross Vehicle Weight Rating (GVWR) ...................183
Gross Axle Weight Rating (GAWR) .........................183
Tire Size .........................................................................183
Rim Size.........................................................................183
Inflation Pressure .........................................................183
Curb Weight .................................................................183
Overloading ..................................................................183
Loading ......................................................................184
 TRAILER TOWING ........................................................184
Common Towing Definitions ....................................184
Trailer Hitch Classification.........................................187
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................188
Trailer And Tongue Weight ......................................188
Towing Requirements ................................................189
Towing Tips .................................................................193
 RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ...................................195
Towing This Vehicle Behind Another Vehicle ...... 195

Recreational Towing — Automatic Transmission ...... 195

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 5

7
DEALER SERVICE ........................................................... 248
Engine Oil ................................................................... 248
Engine Oil Filter ......................................................... 250
Engine Air Cleaner Filter ......................................... 250
Air Conditioner Maintenance ................................. 251
Body Lubrication ....................................................... 252
Windshield Wiper Blades ......................................... 252
Exhaust System ........................................................... 253
Cooling System .......................................................... 255
Brake System ............................................................... 260
Power Steering Fluid................................................... 261
Automatic Transmission ........................................... 261
Upfitter Connectors — If Equipped.......................... 263
 RAISING THE VEHICLE ............................................... 266
 TIRES................................................................................... 266
Tire Safety Information ............................................ 266
Tires — General Information .................................... 276
Tire Types ..................................................................... 282
Spare Tires — If Equipped ....................................... 283
Wheel And Wheel Trim Care ................................. 285
Tire Chains (Traction Devices) ................................. 287
Tire Rotation Recommendations ............................... 287 
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................288
Treadwear .....................................................................288
Traction Grades............................................................ 289
Temperature Grades ................................................... 289
 STORING THE VEHICLE .............................................289
 BODYWORK ......................................................................290
Protection From Atmospheric Agents ....................290
Body And Underbody Maintenance .........................290
Preserving The Bodywork .......................................... 291
 INTERIORS .......................................................................292
Seats And Fabric Parts ................................................292
Plastic And Coated Parts ............................................292
Leather Parts.................................................................293
Glass Surfaces ..............................................................293
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 7

8
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 294
Vehicle Identification Number .................................. 294
 BRAKE SYSTEM................................................................ 295
 WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 295
Torque Specifications .................................................. 295
 FUEL REQUIREMENTS ................................................ 297
2.4L Engine ................................................................... 297
Reformulated Gasoline ............................................ 297
Gasoline/Oxygenate Blends ..................................... 297
E-85 Usage In Non-Flex Fuel Vehicles ..................... 298
CNG And LP Fuel System Modifications ................ 298
MMT In Gasoline......................................................... 298
Materials Added To Fuel............................................ 299
Fuel System Cautions.................................................. 299
Carbon Monoxide Warnings .................................... 300
 FLUID CAPACITIES ..................................................... 301
 FLUIDS AND LUBRICANTS .......................................... 302
Engine ......................................................................... 302
Chassis ....................................................................... 304
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 305
 CYBERSECURITY ............................................................305
 UCONNECT SETTINGS .................................................306
Uconnect 3/3 NAV Settings.......................................307
 STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED .................................................................... 317
Radio Operation........................................................... 317
Media Mode..................................................................317
 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ...... 318
 RAM TELEMATICS - IF EQUIPPED..............................318
Ram Telematics General Information .......................319
 RADIO OPERATION AND MOBILE PHONES .........320
Regulatory And Safety Information .........................320
 UCONNECT VOICE RECOGNITION ..........................322
Introducing Uconnect .................................................322
Get Started .................................................................... 322
Basic Voice Commands...............................................323
Radio..............................................................................324
Media ............................................................................. 325
Phone ............................................................................. 326
Voice Text Reply ..........................................................327
General Information ....................................................327
Additional Information...............................................328
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 8

10
INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styling,
and high quality. This Owner’s Manual has been prepared
with the assistance of service and engineering specialists to
acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information, and
customer-oriented documents located online. Within this
information, you will find a description of the services that
FCA US LLC offers to its customers, the vehicle's warranty
coverage, and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommendations,
tips, and important warnings in this manual will help assure
safe and enjoyable operation of your vehicle. Be sure you are
familiar with all vehicle controls, particularly those used for
braking, steering, transmission, and transfer case shifting (if
equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa
-
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 10

38 GETTING TO KNOW YOUR VEHICLE
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering column upward or
downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping control handle is
located on the steering column, below the turn signal lever.Tilt/Telescoping Control Handle To unlock the steering column, push the control lever down
-
ward. To tilt the steering column, move the steering wheel
upward or downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward or push it
inward as desired. To lock the steering column in position,
pull the control lever up until fully engaged.
MIRRORS
Inside Day/Night Mirror — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror head can be adjusted up, down, left, and right for
various drivers. The mirror should be adjusted to center on
the view through the rear window.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driving
with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow this
warning may result in serious injury or death.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 38

GETTING TO KNOW YOUR VEHICLE 43
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation of the head-
lights, parking lights, turn signals, headlight beam selection
and the passing lights. The multifunction lever is located on
the left side of the steering column.
Multifunction Lever
Headlights
To turn on the headlights, turn the end of the multifunction
lever to the headlight position. When the headlight switch is
on, the parking lights, taillights, license plate light, clearance
lights and instrument panel lights are also turned on. To turn
off the headlights, turn the end of the multifunction lever
back to the O (Off) position.
Daytime Running Lights — If Equipped
NOTE:
When the headlights are turned on, the Daytime Running
Lights (DRLs) will be deactivated.
To activate the DRLs, rotate the end of the multifunction
lever to the O (Off) position.
NOTE:

• The low beams and side/taillights will not be on with DRLs.

• In certain markets, the DRLs function may be optional andcan be programmed to be on or off through the Uconnect
system screen. Refer to “Uconnect Settings” in “Multi -
media” for further information.
The DRLs will come on whenever the ignition is on, the
headlight switch is off, and the turn signal is off.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 43

44 GETTING TO KNOW YOUR VEHICLE
High Beams
With the low beams activated, pull the multifunction lever
towards the steering wheel to turn on the high beams. A high
beam symbol will illuminate in the cluster to indicate the
high beams are on. Pull the multifunction lever a second time
to switch the headlights back to low beam.
NOTE:
If the vehicle’s ignition is turned off, both high and low beam
headlights will also turn off.
Flash-To-Pass
You can signal another vehicle with your headlights by
partially pulling the multifunction lever toward the steering
wheel. This will cause the high beam headlights to turn on
until the lever is released.
Parking Lights
These lights can only be turned on with ignition key in the
STOP (OFF/LOCK) position or removed, by moving the end
of the multifunction lever to O (Off) position and then to the
headlight position.
The warning light telltale in the instrument panel comes on.
The lights stay on until the next ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can choose to have
the headlights remain on for a preset period of time after the
engine is turned off.
Activation
Remove the key or turn the ignition to the STOP (OFF/
LOCK) position, and pull the multifunction lever toward the
steering wheel within two minutes. Each time the lever is
pulled, the activation of the lights will be extended by 30
seconds. The activation of the lights can be extended to a
maximum of 210 seconds.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 44