5
POWER STEERING ......................................................... 171
Power Steering Fluid Check ...................................... 171
SPEED CONTROL — IF EQUIPPED ............................. 172
To Activate ................................................................... 172
To Set A Desired Speed .............................................. 173
To Vary The Speed Setting ......................................... 173
To Accelerate For Passing .......................................... 174
To Resume Speed ........................................................ 175
To Deactivate ............................................................... 175
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ................................................................... 175
ParkSense Rear Park Assist Sensors ......................... 176
ParkSense Rear Park Assist Alerts ............................ 176
ParkSense Rear Park Assist Failure Indications...... 177
Cleaning The ParkSense Rear Park Assist
System ........................................................................... 178
ParkSense Rear Park Assist System Usage
Precautions ................................................................... 178
PARKVIEW REAR BACK UP CAMERA ..................... 179
REFUELING THE VEHICLE .......................................... 181
VEHICLE LOADING ......................................................182
Vehicle Certification Label .......................................182
Gross Vehicle Weight Rating (GVWR) ...................183
Gross Axle Weight Rating (GAWR) .........................183
Tire Size .........................................................................183
Rim Size.........................................................................183
Inflation Pressure .........................................................183
Curb Weight .................................................................183
Overloading ..................................................................183
Loading ......................................................................184
TRAILER TOWING ........................................................184
Common Towing Definitions ....................................184
Trailer Hitch Classification.........................................187
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................188
Trailer And Tongue Weight ......................................188
Towing Requirements ................................................189
Towing Tips .................................................................193
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ...................................195
Towing This Vehicle Behind Another Vehicle ...... 195
Recreational Towing — Automatic Transmission ...... 195
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 5
7
DEALER SERVICE ........................................................... 248
Engine Oil ................................................................... 248
Engine Oil Filter ......................................................... 250
Engine Air Cleaner Filter ......................................... 250
Air Conditioner Maintenance ................................. 251
Body Lubrication ....................................................... 252
Windshield Wiper Blades ......................................... 252
Exhaust System ........................................................... 253
Cooling System .......................................................... 255
Brake System ............................................................... 260
Power Steering Fluid................................................... 261
Automatic Transmission ........................................... 261
Upfitter Connectors — If Equipped.......................... 263
RAISING THE VEHICLE ............................................... 266
TIRES................................................................................... 266
Tire Safety Information ............................................ 266
Tires — General Information .................................... 276
Tire Types ..................................................................... 282
Spare Tires — If Equipped ....................................... 283
Wheel And Wheel Trim Care ................................. 285
Tire Chains (Traction Devices) ................................. 287
Tire Rotation Recommendations ............................... 287
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................288
Treadwear .....................................................................288
Traction Grades............................................................ 289
Temperature Grades ................................................... 289
STORING THE VEHICLE .............................................289
BODYWORK ......................................................................290
Protection From Atmospheric Agents ....................290
Body And Underbody Maintenance .........................290
Preserving The Bodywork .......................................... 291
INTERIORS .......................................................................292
Seats And Fabric Parts ................................................292
Plastic And Coated Parts ............................................292
Leather Parts.................................................................293
Glass Surfaces ..............................................................293
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 7
GETTING TO KNOW YOUR INSTRUMENT PANEL 87
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have the
system checked by an authorized dealer.
Engine Coolant Temperature Warning Light This warning light warns of an overheated engine
condition. If the engine coolant temperature is too
high, this indicator will illuminate and a single
chime will sound. If the temperature reaches the upper limit,
a continuous chime will sound for four minutes or until the
engine is able to cool, whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift the
transmission into NEUTRAL (N) and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of Emer -
gency” for further information. Oil Pressure Warning Light
This warning light will illuminate to indicate low
engine oil pressure. If the light turns on while
driving, stop the vehicle, shut off the engine as soon
as possible, and contact an authorized dealer. A chime will
sound when this light turns on.
Do not operate the vehicle until the cause is corrected. This
light does not indicate how much oil is in the engine. The
engine oil level must be checked under the hood.
Transmission Temperature Warning Light — If Equipped
This warning light will illuminate to warn of a high
transmission fluid temperature. This may occur with
strenuous usage such as trailer towing. If this light
turns on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light turns
off, you may continue to drive normally.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is illuminated
you could cause the fluid to boil over, come in contact
with hot engine or exhaust components and cause a fire.
3
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 87
160 STARTING AND OPERATING
3. Pull the cord to the front of the vehicle and plug it into agrounded, three-wire extension cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and properly stow away behind the
driver’s side headlamp.
NOTE:
• The engine block heater cord is a factory installed option. If your vehicle is not equipped, heater cords are available
from your authorized Mopar dealer.
• The engine block heater will require 110 Volts AC and 6.5 Amps to activate the heater element.
• The engine block heater must be plugged in at least one hour to have an adequate warming effect on the engine.ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or
90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri -
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom -
mended viscosity and quality grades, refer to “Fluids And
Lubricants” in “Technical Specifications”.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil in
the engine or damage may result.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 160
STARTING AND OPERATING 169
If the transmission becomes extremely hot, the “Transmis-
sion Temperature Warning Light” may illuminate and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera -
ture as well as vehicle speed. This feature improves warm up
time of the engine and transmission to achieve maximum
efficiency. Engagement of the torque converter clutch, and
shifts into 8th or 9th gear, are inhibited until the transmission
fluid is warm refer to the “Note” under “Torque Converter
Clutch” in this section. Normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans -
mission. In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit your authorized dealer at your earliest possible
convenience. Your authorized dealer has diagnostic equip -
ment to assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer service is
required.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 169
170 STARTING AND OPERATING
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically at
calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some acceler-
ations, the clutch automatically disengages.
NOTE:
The torque converter clutch will not engage until the trans -
mission fluid is warm [usually after 1 to 3 miles (2 to 5 km)
of driving]. Because the engine speed is higher when the
torque converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. The torque converter clutch will function normally
once the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if you
set the transmission gear limit to 5 (fifth gear), the transmis -
sion will not shift above fifth gear, but will shift through the
lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE posi
-
tion, the transmission will operate automatically, shifting
between all available gears.
Moving the gear selector to the ERS position (beside DRIVE)
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available gear.
Once in ERS mode, moving the gear selector forward (-) or
rearward (+) will change the top available gear, which will
be displayed in the instrument cluster.
To exit ERS mode, simply return the gear selector to the
DRIVE position.
NOTE:
To select the proper gear position for maximum deceleration
(engine braking), move the gear selector into the ERS posi -
tion, then simply press and hold it forward (-). The transmis -
sion will shift to the range from which the vehicle can best be
slowed down.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 170
198 STARTING AND OPERATING
(Continued)
CAUTION!
• Always check the depth of the standing water before driving through it. Never drive through standing water
that is deeper than the bottom of the tire rims mounted
on the vehicle.
• Determine the condition of the road or the path that is under water and if there are any obstacles in the way
before driving through the standing water.
• Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize wave effects.
• Driving through standing water may cause damage toyour vehicle’s drivetrain components. Always inspect
your vehicle’s fluids (i.e., engine oil, transmission, axle,
etc.) for signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through standing
water. Do not continue to operate the vehicle if any
fluid appears contaminated, as this may result in
further damage. Such damage is not covered by the
New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty. CAUTION!
(Continued)
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 198
SERVICING AND MAINTENANCE 261
Power Steering Fluid
Check the fluid level with the vehicle on flat ground and
engine cold. Fluid should be between MIN and MAX refer-
ences on the reservoir body.
The level may go over the MAX line when oil is hot.
If topping off is required, make sure the oil you use is
approved. Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. NOTE:
Power steering fluid consumption is very low. If you need to
top off your fluid often and multiple times, have your system
inspected by an authorized dealer.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to ensure
optimum transmission performance and life. Use only the
manufacturer's specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications” for fluid spec
-
ifications. It is important to maintain the transmission fluid
at the correct level using the recommended fluid.
NOTE:
No chemical flushes should be used in any transmission;
only the approved lubricant should be used.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate the brake fluid. Brake seal components could be damaged,
causing partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)WARNING!
Because it is flammable, do not allow the power steering
fluid to come into contact with hot engine parts
7
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 261