2020 MERCEDES-BENZ SPRINTER engine

In wintry driving conditions, alw
ays use winter
tires (M+S tires) and, if necessar y,snow chains
(/ page 309). On lyin this wa y can the maximum
ef fect of all-wheel drive be achie ved.
Use DSR (Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page126).
If yo ufa ilto adapt your driving style or if you are
inat tentive, the all-wheel drive sy stem can neither
re duce therisk of an accident nor override the
la ws of ph ysics. The all-wheel drive sy stem can‐
not take road, weather and traf fic conditions into
account. The all-wheel drive sy stem is only an
aid. You are responsible for maintaining a safe
dis tance from theve hicle in front, forve hicle
speed, for braking in good time and forst ay ing in
lane.
* NO
TERisk of damage tothe driv etra in
and the brake sy stem If
yo u operate vehicles with all-wheel drive on
a one-axle test st and, you may damage the
driv etra in or the brake sy stem. #
A function or per form ance test should
only be car ried out on a two-axle test
st and. #
Ifyo u wish tooperate theve hicle on
such a test st and, please consult a
qu alified specialist workshop in
advance. *
NO
TERisk of damage tothe transfer
case If
yo uto w theve hicle with a raised axle, the
trans fer case can getdamaged. Such damage
is not co veredby Mercedes-Benz Limited
Wa rrant y. #
Neverto w theve hicle with a raised axle. #
Only tow theve hicle with all wheels on
th e ground or fully raised. #
Notethe instructions on towing the
ve hicle with full contact with the ground
fo r all wheels. Engaging all-wheel drive
Conditions
for en gaging/disengaging
Yo u can engage and deactivate the all-wheel drive
when stationary or while driving slowl y.When
stationar y,thefo llowing must be obser ved:
R The engine is running.
R The steering wheel in thest ra ight-ahead posi‐
tion.
If th e all-wheel drive cann otbe engaged when
st ationary: #
Vehicles with automatic transmission:
shift the selector le ver from 005Cto005B from
005B to005C from 005Cto005E and back to005C .
Engaging and disengaging the all-wheel drive
can be made easier in this wa y.
Obser vethefo llowing when driving slowly:
R The engine is running.
R The vehicle is not tr aveling fasterthan
6.2 mph (1 0 km/h).
R The vehicle is not being driven around a bend.
If it is not possible toengage all-wheel drive when
th eve hicle is rolling: #
Vehicles with automatic transmission:
brief lymo vethe selector le verto 005C . Engaging/disen
gaging all-wheel drive *
NO
TERisk of damage tothe transfer
case If
yo ustep on the accelerator pedal while the
all-wheel drive is engaged or disen gage d, the
trans fer case may be dama ged. #
Do not step on the accelera tor pedal
when the indicator lamp in the switch
fo rth e all-wheel drive is flashing. Driving and parking
12 5

#
Toengage/disen gage:press the upper sec‐
tion of switch 1.
The indicator lamp in switch 1flashes while
th e all-wheel drive is engaged or disengaged.
The 00E5 and003D warning lamps light up in
th e instrument displa y.ESP ®
and ASR are
deacti vatedfo rth e duration of the shift oper‐
ation. If the shift operation is successful, the
00E5 and003D warning lamps in the instru‐
ment display go out and ESP ®
and ASR are
re activated.
As long as the indicator lamp in switch 1is
fl ashing, you can cancel the shift operation by
pressing switch 1again. If the shift operation
fa ils, the indicator lamp in switch 1brief ly
fl ashes thre e times. One of the shift conditions
wa s not met.
If th e indicator lamp in switch 1lights up, all-
wheel drive is engaged. A releva nt messa ge
appears in the display of the on-board computer.
% If
th eLO W RANGE gear reduction is engaged,
th e all-wheel drive cann otbe disengaged. Fu
nction of theLO W RANGE gear reduction The
LOW RANGE gear reduction enables very
slow driving in there spective gears. If you engage
LO W RANGE, the engine's per form ance charac‐
te rist ics and the automatic transmission's shift‐
ing characteristics are adjus ted according ly. The
transmission ratio from the engine tothe wheels
is around 40% lo werth an in thero ad position.
The drive torque is in creased cor respondingly.
Conditions for en gaging/disengaging
The following shifting conditions must be met in
order toengage or disengage LOW RANGE:
R All-wheel drive is engaged (/ page125).
R The engi ne isrunning.
R The vehicle is stationar y.
R You depress the brake pedal.
R Vehicles with automatic transmission: the
selector le ver is in position 005Dor005C. Engaging and disen
gaging LOWrange 1
Enga ging and disengaging LOWrange
% On
vehicles with DSR (Downhill Speed Regu‐
lation), switch 1isreplaced with the switch
fo r DSR. #
Toengage and disen gage:press the upper
section of switch 1.
The 002E indicator lamp flashes in the instru‐
ment display forth e duration of the shift
operation.
R When the shift operation take s place and
LO W RANGE is engaged, the002E indica‐
to r lamp lights up.
R When the shift operation take s place and
LO W RANGE is disengaged, the002E indi‐
cator lamp goes out.
As long as the indicator lamp 002Eisflashing,
yo u can cancel the shift operation bypressing
button 1again. If the shift operation fails, the
indicator lamp 002Ebrieflyflashes thre e times.
One of the shift conditions was not met. DSR (Downhill Speed
Regulation) Note
s on DSR If
yo ufa ilto adapt your driving style or you are
inat tentive, DSR can nei ther reduce therisk of
accident nor override the la wsof ph ysics. DSR
cannot take road, weather and traf fic conditions
into account. DSR is only an aid. You are respon‐
sible for a safe dis tancetotheve hicle in front, for
ve hicle speed and for braking in good time.
DSR supports you when driving downhill. DSR
main tains a set speed foryo u on downhill gradi‐
ents byapplying the brakes as required. Main‐ 12 6
Driving and pa rking

#
Stop, paying attention toroad and traf‐
fi c conditions. #
Consult a qualified specialist workshop. *
NO
TERisk of damage tothech assis from
lo we redve hicle le vel If electronic le
vel control is malfunctioning or
re adjusts while you are driving, theve hicle
le ve l may be lo wered. #
Pay attention tothero ad conditions and
ensure there is suf ficient ground clear‐
ance. #
Drive carefully. The le
vel of theve hicle depends on vehicle load
and the load distribution. Elect ronic le vel control
adjusts the le vel of there ar axle automatically on
ve hicles with an air-sprung rear axle. The vehicle
le ve l is thereby alw ays maintained at the driving
le ve l,re ga rdless of vehicle load. Driving dynamics
re main unaf fected. The height dif fere nce
between the sides of theve hicle may be up to
0.4 in (1 cm).
Electronic le vel control is not engine-dependent
and is only operational when the ignition is
switched on. The electronic le vel control com‐
pressor works audibl y.
% If
th e compressor works cons tantly or starts
up se veral times per minute, elect ronic le vel
control is malfunctioning.
Depending on theve hicle equipment, electronic
le ve l control switches between manual and auto‐
matic mode depending on either theve hicle
speed or the position of the parking brake.
If electronic le vel control switches depending on
ve hicle speed, manual operation is automatically
activated when theve hicle is stationar y.Yo u may
ra ise or lo werth eve hicle le vel. If you subse‐
qu ently drive faster than 6 mph (10 km/h), man‐
ual mode is automatically deactivated and auto‐
matic mode sets theve hicle le vel.
If elect ronic le vel control switches depending on
th e parking brake position, manual mode is auto‐
matically activated when the parking brake is
applied. You may raise or lo werth eve hicle le vel
to load and unload. If youre lease the parking
brake, manual mode is automatically deactivated
and automatic mode sets the driving le vel.
When working on theve hicle or changing a
wheel, you can deactivate electronic le vel control
(/ page 129). If electronic le
vel control is malfunctioning or the
ve hicle le vel is too high or too lo w,an audible sig‐
nal sounds.
The driving and steering characteristics of the
ve hicle will be noticeably dif fere nt. Electronic
le ve l control adjusts theve hicle le velto the nor‐
mal le vel as soon as possible. Continue driving
carefully until the audible signal stops. Only then
is theve hicle at normal le vel.
Au tomatic mode and electronic le vel control
automatically switch on again torestore theve hi‐
cle le vel, depending on the option selected:
R when the parking brake is released
R from speeds of appr oximately 6 mph
(10 km/h)
If th e electronic le vel control compressor thre at‐
ens to ov erheat, e.g. due torepeated raising or
lo we ring wi thin a short period, elect ronic le vel
control is deactivated. You can raise or lo werthe
ve hicle le vel again af ter appro ximately
one minu te. Ra
ising and lo weringtheve hicle le vel Cer
tain special equipment enables other opera‐
tion options:
R Ambulance: raising theve hicle le vel abo ve
th e driving le vel (cen ter position) is not possi‐
ble. Only the lo west position and the driving
le ve l can be set.
R Speed signal: in order tooperate electronic
le ve l control, the parking brake must not be
applied. Elect ronic le vel control can be oper‐
ated manually up to6.2 mph (1 0 km/h). If
th is speed is exceeded, driving le vel will be
set automaticall y.
R Cas ter module, 30 min: electronic le vel con‐
trol can be opera ted up to30 min af ter
switching off the ignition.
Using there mo tecontrol
The remo tecontrol is loca ted in a holder on the
B‑pillar on the driver's side. Remo vethere mo te
control from the holder before use. Driving and parking
12 9

Using electronic le
vel control forch arging
with air in an emer gency *
NO
TEDama gedue topressure being too
high If
th e pressure in the air suspension bello ws
is too high, the compressed-air lines or the air
suspension bello wsmay be dama ged. #
Ensure you obse rveth e maximum per‐
missible operating pressure of 900 kPa
(9 bar/130 psi). Only
forve hicles with valves for electronic le vel
control emergency charging. If electronic le vel
control is malfunctioning and theve hicle is lean‐
ing, you can raise or lo werth eve hicle bycon‐
necting an extern al compressed-air source toone
of the emer gency valves (similar ly as withtire
va lve) . If electronic le vel control is not opera‐
tional, you can drive on carefully tothe nearest
qu alified specialist workshop and ha vethe mal‐
function remedied. #
Apply the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Turn theva lve cap of the cor responding valve
(1 L = left, 2R = right). #
Connect theex tern al compressed-air source. #
Raise or lo werth eve hicle le velby charging or
re leasing compressed air until the driving
le ve l has been reached and theve hicle is in a
horizontal position. While doing so, ensure
yo u obse rveth e maximum permissible oper‐
ating pressure of 900 kPa (9 bar/130 psi). #
Disconnect theex tern al compressed-air
source. #
Tighten theva lve cap on theva lve (1 L =
left, 2R = right). #
Drive on carefully tothe nearest qualified
specialist workshop. 13 2
Driving and pa rking

Problems with
the electronic le vel control Problem
Possible causes/consequences and 0050 0050Solutions
Yo u cannot raise or lo wer
th eve hicle le vel when
st ationar y. The compressor is in danger of
overheating. Af terre peatedly raising and
lo we ring theve hicle, electronic le vel control (play pr otection) is deactiva‐
te d. #
Tryto set theve hicle le vel manually again af ter appro ximately
one minute.
Electri c level control has been deactivated due tounde rvoltage. The bat‐
te ry may not be charging.
Handling and ride comfort may suf fer. #
Start the engine. #
Consult a qualified specialist workshop as soon as possible. Re
fueling Re
fueling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, open flames, smoking and creation
of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fueling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
con tact wi thskin, eyes or clo thing. #
Do not inhale fuel vapor. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fueling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can crea tespar ksand
th ereby ignite fuel vapors. #
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body.
This dischar ges any electros tatic charge
th at may ha vebuilt up. #
Do not get into theve hicle again during
th ere fueling process.
Otherwise, electros tatic charge can
build up again. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with gasoline, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component pa rts
in theex haust sy stem may overheat without
wa rning. #
Neverre fuel using gasoline. #
Never mix gasoline with diesel fuel. Driving and parking
13 3

*
NO
TEDo not use diesel torefuel vehicles
with a gasoline engine If
yo u ha veaccidentally refueled with the
wrong fuel:
R Do not swit ch the ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDo not use gasoline torefuel vehi‐
cles with a diesel engine If
yo u ha veaccidentally refueled with the
wrong fuel:
R Do not swit ch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEDama getopainted sur faces due to
fuel #
Do not spill any fuel on painted sur fa‐
ces. +
ENVI
RONMENTAL NOTEEnvironmental
damage due toimproper handling of fuel If fuels are handled improperly,
they pose a
danger topersons and the environment. #
Do not allow fuels torun into the sew‐
age sy stem, the sur face wate rs,the
ground water or into the ground. Re
quirements:
R The vehicle is unloc ked.
R The auxiliary heating is deactivated.
R The ignition is switched off.
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fueling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 340). 1
Fuelfiller flap
2 Fuelfiller cap
% The fuel
filler flap is beside the front left-hand
door when vie wed in the direction of tr avel.
The position of the fuel filler cap 00D4is also
shown in the Instrument Displa y.The ar row
on thefilling pump specifies the side of the
ve hicle. #
Open fuel filler flap 1. #
Turn fuel filler cap 2coun ter-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel vapors
from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. 134
Driving and pa rking

#
Replace fuel filler cap 2and turn it clock‐
wise.
Yo u will hear a click when the fuel filler cap is
closed full y. #
Open the front left-hand door. #
Close fuel filler flap 1.
% Ve
hicles with a diesel engine and incor‐
re ct fueling pr otector against refueling
with gasoline: thefiller neck is designed for
re fueling at diesel filling pumps for passenger
ve hicles.
% Ve
hicles with a diesel engine without an
incor rect fueling pr otector: refueling pre‐
fe rred at diesel filling pumps for passenger
ve hicles. Ho wever,yo u can also refuel at a
diesel filling pump for truc ks.
% If
th e fuel tank has been run comple tely dr y,
add at least 1.3 ga l (5 l) of fuel. Problems with
the fuel and fuel tank Problem
Possible causes/consequences and 0050 0050Solutions
Fu el is leaking from the
ve hicle. The fuel line or
the fuel tank is de fective. #
Apply the parking brake. #
Switch off the engine. #
Remo vetheke y from the ignition loc k.
Or, on vehicles with KEYLESS‑GO: #
Open the driver's door.
The on-board electronics are in position 005A. This corresponds tothe
"k ey remo ved". #
Do not restart the engine under any circums tances. #
Consult a qualified specialist workshop.
The engine does not
st art. The fuel
tank has been run comple tely dr y. #
Refuel theve hicle with at least 1.3 ga l (5 l) of fuel. #
Swit chthe ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not star t: #
Switch the ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not start af terth re e attem pts: #
Consult a qualified specialist workshop. Driving and parking
13 5

DEF
Note
s on DEF
* NO
TEWhen you open the DEF tank,
small amounts of ammonia vapor may
escape. #
Only fill th e DEF tank in well-ventilated
areas. #
Do not let DEF come into con tact wi th
skin, eyes or clo thes. #
Keep DEF away from children. *
NO
TEDo not ingest DEF. If DEF is swallo
wed: #
Immediately rinse out your mouth thor‐
oughly. #
Drink plenty of water. #
Seek medical attention immediately. *
NO
TEDama gecaused byadditives in
DEF or bydiluting DEF The DEF
exhaust gas af tertre atment sy stem
could be destr oyed bythefo llowing:
R Additives in DEF
R Diluting DEF #
Only use DEF in accordance with ISO
222 41 . #
Do not mix additives. #
Do not dilu teDEF. *
NO
TEDama geand malfunctions caused
by impurities in DEF Impurities in DEF
result in thefo llowing:
R Higher emission values
R Damage tothe catalytic con verter
R Engine damage
R Malfunctions in the DEF exhaust gas
af te rtre atment sy stem #
Avoid impurities in DEF. *
NO
TEDEF residue cr ystallizes af ter
some time. Remo veDEF residue. #
Immediately rinse su rfaces that come in
con tact wi thDEF when filling with
wate r. #
DEF can also be remo ved with a damp
clo thand cold water. #
If DEF has already cr ystallized, clean
using a spon geand cold water. DEF is a li
quid urea solution used forex haust gas
af te rtre atment of diesel engines. In order forthe
ex haust gas af tertre atment tofunction properly,
only use DEF in accordance with ISO 222 41 .
DEF has thefo llowing properties:
R non-t oxic
R colorless and odorless
R non-flammable
DEF availability:
R you can ha veDEF added byfast service at a
qu alified specialist workshop, e.g. an author‐
ized Mercedes-Benz Center.
R DEF is available at numerous gasst ations via
DEF filling pumps.
R alternatively, DEF is available at qualified spe‐
cialist workshops, e.g. an authorized
Mercedes-Benz Center, and at numerous gas
st ations as a DEF refill canis ter or DEF refill
bottle.
% DEF freezes at a
temp erature of appr ox‐
imately 12.2 °F (-11 °C). The vehicle is equip‐
ped with a DEF preheating sy stem at thefa c‐
to ry. This means that winter operation is also
ensured forte mp eratures below 12.2 °F
(-11 °C). If you add DEF at temp eratures
below 12.2 °F (-11 °C), the DEF le vel in the
instrument clus ter may not be displa yed cor‐
re ctly. If the DEF is frozen, drive for at least
20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is
cor rectly displa yed. In extreme winter condi‐
tions, the time needed todetect theto p-up
amount may be considerably longer. Park the
ve hicle in a warm garage tospeed up this
process.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip. 13 6
Driving and pa rking