2020 MERCEDES-BENZ SPRINTER engine

It is also
strongly recommended that you ha ve
th e brakepads checked at a qualified specialist
wo rkshop, not only at everyservice displa yedby
th e maintenance inter val displa y,but also prior to
long journe ysand when ever the wheels are
re mo ved.
Ne w brake discs and brakepads
New brakepads and brake discs on lyreach their
optimal braking ef fect af ter appro ximately
10 0 miles (100 kilome ters).
Unti lth en, compensate forth ere duced braking
ef fect by applying greater pressure tothe brake
pedal. For saf etyre asons, Mercedes-Benz recom‐
mends that you only ha vebrakepads and brake
discs which are appr ovedby Mercedes-Benz
ins talled on your vehicle.
Other brake discs or brakepads may compromise
th e saf ety of your vehicle.
Alw aysre place all brake discs and brakepads on
an axle at the same time. Alw ays ins tall new
brakepads when replacing brake discs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking with the parking brake
If yo u ha vetobrake your vehicle with the
parking brake, the braking dis tance is consid‐
erab lylonger and the wheels may loc k.There
is an increased risk of skidding and/or acci‐
dent. #
Only brake theve hicle with the parking
brake if the service brake has failed. #
Inthis case, do not apply the parking
brake with too much forc e. #
Ifth e wheels loc k,immediately release
th e parking brake as much as required
fo rth e wheels toturn again. Ve
hicles with a manual parking brake
When driving on wetro ads or dirt-co vered sur fa‐
ces, road salt or dirt may getinto the parking
brake. This causes cor rosion and a reduction of
braking forc e.
In order topreve ntthis, drive with the parking
brake lightly applied from time totime.
When doing so, drive for a dis tance of appr ox‐
imately 300 ftat a maximum speed of 13mph
(20 km/h).
The brake lights do not light up when you brake
th eve hicle with the parking brake. Information about driving on
wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tire tread is too low
Depending on the dep thofthewate r onthe
ro adw ay, aquaplaning can occur despite suf fi‐
cient tire tread dep thand low speed. #
Avoid tire ruts and brake carefully. The
refore , in heavy rain or other conditions in
which hydroplaning can occur, drive as follo ws:
R Reduce your speed
R Avoid tire ruts
R Brake carefully
Driving on flooded roads
Bear in mind that vehicles tr aveling in front or in
th e opposite direction create waves. This may
cause the maximum permissible dep thofwater
to be exc eeded. These no tes must be obser ved
under all circum stances. Otherwise, you can
damage the engine, electrics and transmission.
If yo u ha vetodrive on stre tches of road on which
wate r has collected, please bear in mind thefo l‐
lowing:
R The wate r level of standing water may not be
abo vethe lo wer edge of the front bumper.
R You may drive no fasterthan walking pace.
Obser vethe no tes on ford ing while off- road for
all-wheel drive vehicles (/ page116).
Infor mation about driving in winter &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. Driving and parking
11 5

&
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. Ve
hicles with automatic transmissions may roll in
neut ral position 005Cfor only a short time. Allowing
th e wheels torollfo r longer, e.g. when towing,
causes transmission damage.
If th eve hicle thre atens toskid, or cannot be stop‐
ped when tr aveling at a low speed, you can stabi‐
lize theve hicle using thefo llowing measures:
R Shift the automatic transmission toneutral
position 005C.
R Tryto maintain control of theve hicle using
cor rective steering.
Drive particularly carefully on slippery roads.
Av oid sudden acceleration, steering and braking
maneuvers.
Ha ve your vehicle winterized at a qualified spe‐
cialist workshop in good time at the onset of win‐
te r.
Obser vethe no tes on snow chains
(/ page 309).
Re gular lych eck theve hicle and remo vesnow or
ice when tr aveling in wintry conditions.
An accumulation of snow and ice, particular ly
when frozen, in the area around the air intake,
moving parts, the axles and the wheel housing,
may cause thefo llowing problems:
R Obstruction of the air intake
R Damage tovehicle parts
R Malfunctions due torestriction of mobility
intended bythe design (e.g. reduced steering
mo vement)
If th ere is any damage, inform a qualified special‐
ist workshop. Information about driving off-road &
WARNING Risk of accident if you do not
ke ep toline of fall on inclines
If yo u drive at an angle or turn on an incline,
th eve hicle could slip side ways, tip and roll‐
ove r. #
Always drive on inclines in the line of fall
(straight up or down) and do not turn. &
WARNING Risk of inju rydue toacceler‐
ating forc e during off-road driving
When driving off-road on une ven su rfaces,
th efo rc e of theve hicle's acceleration af fects
yo ur body from all directions.
Yo u could, forex ample, be thro wn from your
seat. #
Alwayswe ar a seat belt when driving
off- road. &
WARNING Risk of inju ryto the hands
when driving over obs tacles
If yo u drive over obs tacles or in tire ruts, the
st eering wheel may fold back and cause inju‐
ri es tothe hands. #
Steering wheel must alw ays be held
securely with bo thhands. #
When driving over obs tacles, expect
increased steering forc es at short
notice. &
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. 11 6
Driving and pa rking

*
NO
TEDama getotheve hicle af ter driving
off-road When driving off-road or on unpa
ved sur fa‐
ces, fore ign bodies such as stones and
branches could become trapped on theve hi‐
cle underside, on wheels and tires, causing
damage totheve hicle.
Fo reign bodies could cause thefo llowing
damage:
R Damage the suspension, the fuel tank or
th e brake sy stem.
R Disturb the balance and cause vibrations. #
Regular lyremo veany trapped fore ign
bodies, e.g. stones and branches. #
After driving off-road, check carefully
whe ther there is any damage tothe
ve hicle. #
Ifth ere is damage, ha vetheve hicle
ch ecked at a qualified specialist work‐
shop. When driving off-road or on unpa
ved sur faces,
ch eck theve hicle underside, wheels and tires
re gularly at regular inter vals. In particular,
re mo veany trapped fore ign bodies, such as
st ones and branches.
Obser vethefo llowing no tesre ga rding fore ign
bodies of this kind:
R They may damage the suspension, the fuel
ta nk or the brake sy stem.
R They may disturb the balance and cause
vibrations.
R They may be flung out from theve hicle when
yo u continue driving.
If th ere is any damage, inform a qualified special‐
ist workshop.
When driving off-road on steep inclines, you must
make sure that the DEF tank is su fficiently filled.
Therefore, ensure a le vel of at least ten li ters
before off-road driving.
When driving off-road and on con stru ction sites,
sand, mud and water,also mixed with oil, can get
into the brakes. This may lead toare duction in
braking ef fect or total brake failure, also as a
re sult of increased wear. The braking characteris‐
tics will vary depending on the material that has
got into the sy stem. Clean the brakes af ter driv‐
ing off-road. If youth en notice a reduced braking
ef fect or hear scraping noises, ha vethe brake sy
stem checked immediately at a qualified spe‐
cialist workshop. Adjust your driving style to the
ch anged braking characteristics.
Driving off- road or on con stru ction sites increa‐
ses the possibility of vehicle damage which may
in turn lead tothefa ilure of cer tain major assem‐
blies and sy stems. Adapt your driving style to the
off-road driving conditions. Drive carefull y.Ha ve
any vehicle damage rectified at a qualified spe‐
cialist workshop as soon as possible.
When driving on rough cross-country terrain, do
not shift the transmission toneutral and do not
disengage the clutch. You could lose control
when attem pting tobrake theve hicle with the
service brake. If your vehicle cannot manage an
uphill incline, drive back down in reve rsege ar.
When loading your vehicle for off-road driving or
on a construction site, keep theve hicle's center
of gr avity as low as possible.
Checklist before off-road driving R Check the fuel and DEF le vels (/ page175)
and refill if necessary (/ page133).
R Engine: check the oil le vel and add oil if nec‐
essary (/ page 281). Before driving up or
down extreme inclines or slopes, fill th e oil to
th e maximum le vel.
% If
yo u drive up or down extreme inclines or
slopes, the00B2 symbol may appear in the
multifunction displa y.The engine operating
saf ety is not put at risk if you ha vefilled the
engine oil tothe maximum le vel before the
jou rney.
R Vehicle tool kit: check that the jack is work‐
ing (/ page 327).
R Make sure that a lug wrench (/ page 327), a
wo oden underlay forth e jac k,aro bust tow
ro pe, a folding spade and a wheel chock
(depending on equipment) are car ried in the
ve hicle.
R Tire s and wheels: check the tire tread dep th
( / page 308) and the tire pressure
(/ page 316).
Ru les for off-road driving
Alw ays be aware of the ground clearance of the
ve hicle and avoid obs tacles such as deep tire
ru ts. Driving and pa
rking 117

Obs
tacles can damage thefo llowing parts of the
ve hicle, forex ample:
R Suspension
R Driv etra in
R Fuel and supply tanks
The refore , alw ays drive slowly when off-road. If
yo u must drive over obs tacles, ha vethe co-driver
instruct you.
% Mercedes-Benz
recommends that you addi‐
tionally car rya sho vel and a reco very rope
with a shackle in theve hicle.
R Make sure that loads and items of luggage
are securely stored or lashed down
(/ page 271).
R Before driving off-road, stop theve hicle and
engage a low gear.
R Vehicles with DSR: activate DSR when you
are driving downhill (/ page127).
R All-wheel drive vehicles: activate the all-
wheel drive (/ page125) and, if necessa ry,
activate theLO W RANGE transmission ratio
(/ page 126).
R Ifth e sur face requ ires, temp orarily deactivate
ESP ®
when pulling away ( / page 148).
R Only drive off-road wi th the engine running
and a gear engaged.
R Drive slowly and smo othly. Wa lking pace is
necessary in many situations.
R Avoid spinning the driven wheels.
R Always ensure that the wheels remain in con‐
ta ct wi th the ground.
R Exercise the utmost caution when driving
across unfamiliar, unpredictable terrain. As a
precaution, getout of theve hicle totake a
look at thero ute tobe take nfirs t.
R Look out for obs tacles (e.g. rock s, holes, tree
st umps and tire ruts).
R Avoid edges where the sur face could crumble
or break away.
Ru les forfo rd ing off-road (all-wheel drive
ve hicles)
R Obser vethe saf ety no tes and general no tes
on driving off-road.
R Check the dep thand characteristics of the
body of water before ford ing. The water must
not be deeper than 23.6 in (60 cm).
R The climate control sy stem is switched off
(/ page 101). R
The auxiliary heating is swit ched off
(/ page 106).
R Activate all-wheel drive (/ page 125) and
ac tivate it on vehicles with theLO W RANGE
transmission ratio (/ page 126).
R Restrict the shift range to1or 2.
R Avoid high engine speeds.
R Drive slowly and smoo thly at no mo rethan a
wa lking pace.
R Ensure that no bow wavefo rm s while driving.
R Afterfo rd ing, dry the brakes.
Af ter driving thro ugh a body of water deeper than
19 .7 in (50 cm), make su retocheck all vehicle
fl uids for any signs of penetration bywater.
Checklist af ter driving off-road
Driving over rough terrain places greater
demands on your vehicle than normal road opera‐
tion. Check your vehicle af ter driving on rough
te rrain. This allo wsyouto detect damage
prom ptly and reduce therisk of an accident for
yo urself and other road users. Clean your vehicle
th oroughly before driving on public roads.
If yo ufind damage totheve hicle af ter off-road
driving, ha vetheve hicle checked at a qualified
specialist workshop immediately.
Obser vethefo llowing points af ter driving off-
ro ad, on con stru ction sites and before driving on
public roads:
R Vehicles with DSR: deactivate DSR
(/ page 127).
R All-wheel drive vehicles: deactivate the all-
wheel drive (/ page125).
R Activate ESP ®
(/ page 148).
R Clean theex terior lighting, particularly the
headlamp s andtail lamps, and check them
fo r dama ge.
R Clean the front and rear license plates.
R Clean the windshield, windo wsand outside
mir rors.
R Clean thesteps, entra nces and grab handles.
This increases the saf ety of your foot ing.
R Clean the wheels and tires, wheel wells and
th e underbody of theve hicle with a water jet.
This increases road adhesion, especially on
we tro adw ays.
R Check the wheels and tires and wheel wells
fo r trapped fore ign objects and remo vethem.
Tr apped fore ign objects can damage the11 8
Driving and pa rking

Diesel pa
rticulate filter Note
s onrege neration &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. Re
generation wi thout inter ruption take s appr ox.
15 minutes.
If th eve hicle is predominantly used for short dis‐
ta nce driving or extended non-operational times,
th is could lead toa malfunction in the automatic
cleaning function forth e diesel particulate filter.
As a result, permanent blocking of the diesel par‐
ticulate filter may occur. and fuel may also accu‐
mulate in the engine oil and cause engine failure.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20
minutes every500 km (300 miles). This facili‐
ta testh e diesel particulate filter's burn-off proc‐
ess.
* NO
TEDama gedue tohot exhaust gases During
rege neration, extremely hot exhaust
ga ses escape from theta ilpipe. #
During rege neration, maintain a mini‐
mum di stance of 7 ft(2 m) from other
objects, e.g. par kedve hicles. Displaying load
On-board computer:
4 Service 5
Consumption Info
The load of the diesel particulate filter is dis‐
pla yed. Load display at
75% load #
Toexitth e displa y:press the back button on
th e left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 120) Battery main switch
Note
s onthe bat tery main switch *
NO
TEDama getothe electrical sy stem If
yo ure mo vethe battery main switch, it
could lead tothe electrical sy stem becoming
damaged. #
Make sure that the ignition is switched
off and that at least 15minutes ha ve
passed before removing the battery
main switch. Otherwise, electrical sys‐
te m components could be dama ged. Yo
u can use the battery main switch todiscon‐
nect the cur rent toall your vehicle's consumers.
This will pr event uncontrolled battery discha rge
caused byquiescent cur rent consumers.
If yo ur vehicle is equipped with an auxiliary bat‐
te ry inthe engine compartment or in the base of
th e co-driver's seat, you must disconnect bo th
batteries. Only then is the electrical sy stem fully
disconnected from the po wer supp ly. 12 0
Driving and pa rking

Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, children could also set theve hicle
in motion, forex ample, by:
R releasing the parking brake.
R shifting the automatic transmission out of
park position 005D.
R starting the engine #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Keep the SmartK eyout of there ach of
ch ildren. &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you engage the transmission posi‐
tion 005Bor005E, theve hicle may accelerate
sharply. #
Ifyo u engage the transmission position
005B or005E always depress the brake
pedal firm lyand do not accelerate at
th e same time. Yo
u use the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position appears in the multifunction displa y. 005D
Park position
005E Reversege ar
005C Neut ral
005B Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
Tr ansmission position display 005Eis shown in
th e multifunction displa y.
Selecting neutral N &
WARNING Risk of accident and injury
when neutral position is engaged
If yo u park theve hicle with the transmission
in neutral position 005Cand the parking brake
is not engaged, theve hicle may rollaw ay.
There is a risk of accident and injur y. #
Before pa rking theve hicle, apply the
parking brake. 12 2
Driving and pa rking

#
Press the brake pedal and the DIRECT
SELECT le ver upwards or down wardsto the
fi rs t point of resis tance.
Tr ansmission position display 005Cis shown in
th e multifunction displa y.
Re leasing the brake pedal will allow youto mo ve
th eve hicle freely, e.g. topush it or tow it.
If th e automatic transmission should also
st ay in neutral 005C
005C when the ignition is
switched off, car ryout thefo llowing: #
Start theve hicle. #
Depress the brake pedal and shift toneutral
005C. #
Release the brake pedal. #
Switch off the ignition.
% If
yo uth en lea vetheve hicle and the Smart‐
Ke y is still in theve hicle, the automatic trans‐
mission will stay in neut ral005C from then on.
Engaging park position P #
Press button 1.
Tr ansmission position display 005Dis shown in
th e multifunction displa y.
Pa rk position 005Dis engaged automatically when
one of thefo llowing conditions is me t:
R You swit choff the engine in transmission
position 005Bor005E.
R You open the driver's door when theve hicle is
st ationary or when driving at a very low speed
and in transmission position 005Bor005E.
Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down wards past the
fi rs t point of resis tance.
Tr ansmission position display 005Bis shown in
th e multifunction displa y.
The automatic transmission shifts thro ugh the
individual gears automatically when it is in trans‐
mission position 005B. This is determ ined bythe
fo llowing factors:
R Position of the accelerator pedal
R Driving speed Driving and parking
12 3

Re
stricting the shift range Re
quirements:
R Transmission position 005Bis engaged
(/ page 123). #
Torestrict the shift range: briefly pull steer‐
ing wheel paddle shif ter1.
The automatic transmission shifts tothe next
ge ar down, depending on thege ar cur rently
engaged. The shi ftrange is also restricted.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. #
Pull and hold steering wheel paddle shif ter
1 .
The automatic transmission will change to a
shift range which allo wseasy acceleration
and deceleration. Todo this, the automatic
transmission shifts down one or more gears
and restricts the shift range.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear.
% The automatic transmission does not shift
down if you pull steering wheel paddle shif ter
1 whilst tr aveling at too high a speed.
If th e shift range is restricted and the maxi‐
mum engine speed forth ere stricted shi ft
ra nge is reached, the automatic transmission
will not shift up. #
Toderestrict the shi ftrange: briefly pull
st eering wheel paddle shif ter2.
The automatic transmission shifts tothe next
ge ar up, depending on thege ar cur rently
engaged. This de restricts the shift range at
th e same time. The shift
range selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. #
Toderestrict the shi ftrange: pull and hold
st eering wheel paddle shif ter2.
or #
Engage transmission position 005Bagain
(/ page 123).
The auto matic transmission shifts up one or
more gears depending on thege ar cur rently
engaged. Simultaneously, the shift range
re striction is deactivated and the transmis‐
sion position appears in the multifunction dis‐
play 005B.
Ad apt the shift range tothe driving situation:
0049 Use
the engine's braking ef fect.
0048 Use
the engine's braking ef fect on downhill
gradients and when driving on steep roads,
in mountainous areas as well as under ardu‐
ous operating conditions.
0047 Use
the engine's braking ef fect on extreme ly
st eep downhill gradients and on long down‐
hill stre tches. Using kickdown
#
For maximum acceleration: depressthe
accelerator pedal be yond the pressure point. #
Ease off the accelera tor pedal once the
desired speed is reached. All-wheel drive
Note
s on all-wheel drive All-wheel drive ensures permanent drive
for all
fo ur wheels, and toget her with ESP ®
it impr oves
th e traction of theve hicle.
The traction contro l ofthe all-wheel drive also
ta ke s place via the brake sy stem. Therefore, the
brake sy stem can overheat during extreme off-
ro ad use. In this case, ease off the accelerator
pedal or stop toallow the brake sy stem tocool
down.
If a driven wheel spins due toinsuf ficient trac‐
tion, obser vethefo llowing no tes:
R When pulling away, make use of the traction
cont rol integrated in ESP ®
. Depress the
accelerator pedal as far as necessar y.
R Take your foot off the accelera tor pedal,
slowly, while theve hicle is in motion. 124
Driving and pa rking