2020 MERCEDES-BENZ SPRINTER ignition

Au
tonomous braking function
The autonomous braking function may inter vene at speeds starting from appr oxima tely 4mph
(7 km/h) in thefo llowing situations: Ve
hicles tr avel‐
ing in front St
ationary vehi‐
cles Crossing
vehi‐
cles Crossing pedes‐
trians/cycli
stsSt
ationary
pedestrians
Up toappr ox.
15 5mph
(250 km/h) Up
toappr ox.
12 4mph
(200 km/h) No
reaction Uptoappr ox.
37 mph
(60 km/h) No
reaction Situation-dependent braking assistance
Situation-dependent braking assistance may inter vene at speeds starting from appr oxima tely
4 mp h (7 km/h) in thefo llowing situations: Ve
hicles tr avel‐
ing in front St
ationary vehi‐
cles Crossing
vehi‐
cles Crossing pedes‐
trians/cycli
stsSt
ationary
pedestrians
Up toappr ox.
15 5mph
(250 km/h) Up
toappr ox.
50 mph
(80 km/h) No
reaction Uptoappr ox.
37 mph
(60 km/h) No
reaction Canceling a brake application of
Active Brake
Assi st
Yo u can cancel a brake application of Active
Brake Assi stat any time by:
R Fully depressing the accelerator pedal or with
kickdown.
R Fully releasing the brake pedal (only during
situation-dependent braking assis tance).
Ac tive Brake Assi stmay cancel the brake applica‐
tion when one of thefo llowing conditions is fulfil‐
led:
R You maneuver toavo idthe obs tacle.
R Thereis no longer a risk of collision.
R An obs tacle is no longer de tected in front of
yo ur vehicle.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R The sensors are af fected bysno w,rain, fog or
heavy spr ay.
R The sensors are dirty, fogged up, damaged or
co vered.
R The sensors are af fected byinter fere nce from
ot her radar sources, e.g. strongradar reflec‐
tions in parking garage s. R
If a loss of tire pressure or a faulty tire has
been de tected and displa yed.
R Full sy stem per form ance is not available for a
fe w seconds af ter switching on the ignition or
af te r driving off.
The sy stem may not react cor rectly in thefo llow‐
ing situations:
R In complex traf fic situations, objects may not
al wa ys be clear lyde tected.
R Pedestrians or vehicles mo vequickly into the
de tection range of the sensors.
R Pedestrians are obscured by other objects.
R In bends with a nar rowradius. Setting
Active Brake Assi st Requ
irements:
R The ignition is switched on.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Active Brake Assist
The following settings are available:
R Early
R Medium
R Late
R Off 15 0
Driving and pa rking

#
Adjust theva lue.
Ad justing the pitch of the warning tones #
Select Warning Tone Pitch.
Ad just theva lue.
Specifying thest arting point for the warning
to nes
Yo u can specify whe ther thePa rking Assist
PA RKTRONIC warning tones should commence
when theve hicle is fur ther aw ay from an obs ta‐
cle. #
Select Warn Early All Around. #
Activate or deacti vate the function.
Ac tivating or deactivating audio fadeout
Yo u can specify whe ther thevo lume of a media
source in the multimedia sy stem is tobe reduced
when Parking Assist PARKTRONIC gives a warn‐
ing tone. #
Select Audio Fadeout During Warning Tones. #
Activate or deacti vate the function. Re
ar view camera Fu
nction of there ar view camera If
yo u ha veactivated the function in the multime‐
dia sy stem, the image from rear view camera 1
appears in the multimedia sy stem when reve rse
ge ar is selec ted. Dynamic guide lines show the
path theve hicle will take with thesteering wheel
in its cur rent position. This helps youto orient
yo urself and toavo id obs tacles when ba cking up. The image from
rear view camera 1appears in
th e multimedia sy stem when thefo llowing condi‐
tions are fulfilled:
R The ignition is switched on.
R Reversege ar has not been engaged.
R The rear-end doors are opened.
This means that the area behind theve hicle can
be monitored.
When there ar-end doors are closed, the image
from there ar view camera is swit ched off af ter
appr oximately ten seconds.
The rear view camera is only an aid. It is not a
substitute foryo ur attention tothe sur roundings.
The responsibility for safe maneu vering and pa rk‐
ing remains with you. Make sure that there are no
persons, animals or objects etc., in the maneu‐
ve ring area while maneuvering and pa rking.
The rear view camera may show a dis torted view
of obs tacles, show them incor rectly or not at all.
The rear view camera cannot display all objects
which are very near toor under there ar bumper.
It will not warnyou of a collision, people or
objects.
Yo u can select from thefo llowing vie ws:
R Norma l view
R Wide-angle view
R Trailer view
The area behind theve hicle is displa yed as a mir‐
ro r image, as in the inside rearview mir ror.
Sy stem limitations
The rear view camera will not function or will only
partially function in thefo llowing situations:
R There is heavy rain, snow or fog.
R The ambient light is poor, e.g. at night.
R The area is lit byfluorescent light (the displ ay
may flic ke r).
R Ifth ere is a sudden change in temp erature,
e.g. when driving into a heated garage in win‐
te r.
R The ambient temp erature is very high.
R The camera lens is obstructed, dirty or fogged
up. Obser vethe no tes on cleaning there ar
view camera (/ page 288).
R The camera or rear of your vehicle is dam‐
aged. In this eve nt, ha vethe camera, its posi‐
tion and its setting checked at a qualified spe‐
cialist workshop. Driving and parking
157

Sy
stem limitations
The 360° Camera will not function or will only
partially function in thefo llowing situations:
R The front doors are open.
R The side mir rors are folded in.
R There is heavy rain, snow or fog.
R The ambient light is poor, e.g. at night.
R The area is lit byfluorescent light (the displ ay
may flic ke r).
R Ifth ere is a sudden change in temp erature,
e.g. when driving into a heated garage in win‐
te r.
R The ambient temp erature is very high.
R The camera lens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in which the
came ras are ins talled, are damaged. In this
eve nt, ha vethe cameras, their positions and
th eir setting checked at a qualified specialist
wo rkshop.
Do not use the 360° Camera under such circum‐
st ances. You could otherwise injure others or col‐
lide with objects when parking theve hicle.
On vehicles with height-adjus table suspension or
if th eve hicle is car rying a heavy load, leaving the
st andard height can result in inaccuracies in the
guide lines and in the display of thege nerated
ima ges, depending on tech nical conditions.
The field of vision and other functions of the cam‐
era sy stem may be restricted due toadditional
attachments on theve hicle (e.g. loading tailgate).
% The contrast of
the display may be impaired
by abrupt direct sunlight or by other light
sources, e.g. when driving out of a garage . In
th is case, pay particular attention.
% Ha
ve the display repaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. The ima
gefrom the 360° Camera appears auto‐
matically in the multimedia sy stem when thefo l‐
lowing conditions are fulfilled:
R The ignition is switched on.
R The rear-end doors are opened.
This means that the area behind theve hicle can
be monitored.
When there ar-end doors are closed, the image
from there ar view camera is swit ched off af ter
appr oximately ten seconds.
See the no tes on cleaning the 360° Camera
(/ page 288).
Selecting a view for the 360° Came ra
Re quirements:
R The Auto. Rear View Cam. is activated inthe
multimedia sy stem (/ page161). #
Engage reve rsege ar. #
Select the desired view in the multimedia sys‐
te m.
Ac tivating/deactivating automatic ope ration
of the rear view camera
The rear view camera is only an aid. It is not a
substitute foryo u paying attention tothe sur‐
ro undings. You are alw aysre sponsible for safe
maneu vering, pa rking and exiting a parking
space. Make sure that no persons, animals or
objects etc. are in the path of your vehicle. Pay
attention toyour sur roundings and be ready to
brake at all times.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & Parking #
Switch Auto. Rear View Cam. on or off.
Ac tivating/deactivating maneuvering assis‐
tance
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & Parking #
Switch Maneuvering Assistance on or off.
% When maneuvering assis tance is acti vated,
th efo llowing functions are active:
R Drive AwayAssi st (/ page 165)
R Rear Cross Traf fic Alert (/ page 166) Driving and parking
161

Note
s on operating saf ety &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from oper‐
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Fo
ryo ur ow n sa fety, al ways obser vethefo llowing
points when operating mobile communications
equipment and especially your voice control sys‐
te m:
R Obser vethe legal requ irements forth e coun‐
try in which you are driving.
R While driving, on lyoperate mobile communi‐
cations equipment and your voice control sys‐
te m when the tra ffic conditions permit it. Yo u
may otherwise be distracted from the traf fic
conditions and cause an accident, inju ring
yo urself and others.
R Ifyo u use thevo ice control sy stem in an
emer gency your voice can change and your
te lephone call, e.g. an emer gency call, can
th ereby be unnecessarily dela yed.
R Familiarize yourself with thevo ice control sys‐
te m functions before starting the journe y. Operation
Multifunction
steering wheel operation over‐
vi ew The
Voice Cont rol Sy stem is operational appr ox‐
imately thirty seconds af terth e ignition is
switched on. 1
Press therock er switch up: £starts the
dialog
2 Press the cont rol knob: 0063switches the
sound off or on (ends the dialog)
Tu rn the cont rol knob up/down: inc reases/
dec reases thevo lume
3 Press therock er switch down: 0076rejects/
ends a call (ends the dialog) Conducting a dialog with
theVo ice Control
Sy stem Fo
rth e dialog with theVo ice Cont rol Sy stem, you
can use comple tesentences of colloquial lan‐
guage as voice commands, such as, forex ample,
"Please show me the list of the last calls" or "How
wa rm is it outside?". It is also not necessary to
fi rs tch ange tothere leva nt application su chas
"Telephone" or "Vehicle function". #
Toactivate or continue dialog byusing a
ke yword: say "Hello Mercedes" toactivate
th eVo ice Cont rol Sy stem. Voice activation
must be switched on in the multimedia sys‐
te m (/ page185). Forth is, it is not neces‐
sary topress up the£ rocker switch on
th e multifunction steering wheel.
Vo ice activation can also be direct lycom‐
bined wi thavo ice command, e.g. "Hello
Mercedes, how fastcan I drive?".
or 184
Voice Cont rol Sy stem

Information about Mercedes PRO (Mercedes
me)
Mercedes-Benz Vans vehicles support thefo llow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When you log in with a user account tothe
Mercedes PRO por tal or Mercedes me Portal,
th en services and of fers from Mercedes-Benz
Va ns will be available toyou.
Av ailability is countr y-dependent. You can check
th eav ailability of Mercedes PRO in your country
at thefo llowing page: http://www.me rcedes.pro
Yo u can check theav ailability of Mercedes me in
yo ur country at thefo llowing page: http://
www.me rcedes.me
Fo r more information on Mercedes PRO or
Mercedes me contact an authorized Mercedes-
Benz Center or visit the Mercedes PRO Portal or
Mercedes me Portal. Information about Mercedes PRO connect
(Mercedes me connect)
Among stothers, Mercedes PRO connect or
Mercedes me connect pr ovide thefo llowing serv‐
ices:
R Accident and breakdown mana gement
(breakdown assi stance call button or auto‐
matic accident or breakd own de tection) as a
supplement tothe emer gency call sy stem
Use the breakdown assis tance call button in
th eov erhead cont rol panel tomake a call to
th e Mercedes-Benz Cus tomer Center
(/ page 196).
Yo u can also select a menu ent ryinthe multi‐
media sy stem (/ page195).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rol panel tomake a call tothe
Mercedes-Benz emergency call center
(/ page 196).
The Me rcedes-Benz Cus tomer Center and the
Mercedes-Benz emergency call center are availa‐
ble foryo u around the clock forth e use of the
services.
Please no tethat Mercedes PRO connect, or
Mercedes me connect, is a Mercedes-Benz service. In emer
gencies, al ways call the national
emer gency services firs t using thest andard
national emer gency service phone numbers. In
eme rgencies, you can also use the Emer gency
Call Sy stem (/ page 292). Obser vethe legal
re qu irements forth e count ryin which you are
st ay ing.
The following conditions must be met touse
Mercedes PRO connect or Mercedes me connect
services in theve hicle:
R You ha veaccess toa GSM network
R The contract partner's GSM network co ver‐
age is available in there spective region
R The ignition is switched on, so that vehicle
data can be transfer red automatically Calling
the Mercedes-Benz Cus tomer Center
using the multimedia sy stem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect orMercedes me
connect.
Then, you can select a service and be connec ted
to a specialist at the Mercedes-Benz Cus tomer
Center.
Yo u can find information on thefo llowing topics:
R Activation of Mercedes PRO connect or
Mercedes me connect
R Ope rating theve hicle
R Nearest authorized Mercedes-Benz Center
R Other products and services from Mercedes-
Benz Mercedes PRO
19 5

As soon as an upda
teisavailable for download, a
cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Download
The update will be downloaded in the back‐
ground.
R Details
Information about the pending sy stem update
is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page214).
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next ignition
cycle, forex ample.
% Pa
rk theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe oper‐
ated while the update is being ins talled and vehi‐
cle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a
qu alified specialist workshop toresolve the prob‐
lem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connected mobile phones
R Individual user profiles
% The guest profile is
reset when the settings
are restored tothefa ctory settings.
A qu ery appears again asking if the sy stem
should really be reset. #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% If
yo u ha veforg ottenyo ur PIN, an authorized
Mercedes-Benz Center can deactivate the
PIN pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings.
Re setting using a button #
Press bo th the002B and\ buttons at the
same time until the multimedia sy stem
re starts (at least 15seconds).
The multimedia sy stem is restar ted. No data
is dele ted during this process. Ve
hicle information Displaying
vehicle data Multimedia sy
stem:
4 © 5
Info #
Select Vehicle .
The vehicle data is displa yed. MBUX multimedia sy
stem 215

Showing local area messages
Multimedia sy
stem:
4 © 5
Navigation 5
¡ 5
Traffic #
Select Area Alerts.
Local area messages are shown, forex ample
fo g or heavy rain. #
Select a local area message.
The de tails are displa yed.
Ac cepting a de tour recommendation af ter a
prom pt
Re quirements:
R On Request is switched on 003Binthe
DYNAMIC ROUTE GUIDANCE menu
(/ page 223).
R Route guidance is active.
R There are traf fic re ports forth e cur rent route.
If a new route with a shor ter driving time is de ter‐
mined, the cur rent and new routes will be shown.
% The notification is shown in ano
ther applica‐
tion. Confirm the notification. #
Toaccept the new route: select Accept Rec-
ommended Detour. #
Tomaintain the cu rrentroute: select Keep
to Current Route. Car-to-X-Communication
Overview of Car-to-X-Communication
The following requ irements apply for using Car-
to -X-Communication:
R The vehicle is equipped with a multimedia
sy stem featuring navigation and a communi‐
cation module with an activated, integ rated
SIM card.
R You ha vea user account with Mercedes PRO.
R The Car-to-X-Communication service is acti‐
vated.
% Car-to-X-Communication is
available in selec‐
te d count ries.
The communication module automatically es tab‐
lishes an Internet connection once the ignition is
switched on. If there are any hazard warnings,
th ey will be pr ovided shortly thereaf ter.Depend‐
ing on the mobile phone connection, the pr ovi‐
sion take s place from within a second up toabout
a minute. Benefits of Car-to-X-Communication:
R Hazards are recognized au tomatical lyin the
bac kground bytheve hicle or may be repor ted
by the driver. These are then sent tovehicles
with Car-to-X-Communication in the immedi‐
ate vicinit y.
R Ifav ailable, cur rent de tails relating tohazard
spots near theve hicle's cur rent position are
re ceived.
This gives you suf ficient time toadapt your
driving style to the traf fic conditions.
The use of Ca r-to -X-Communication requiresthe
re gular transmission of vehicle data toMercedes-
Benz AG. The da taisthen immediately pseudony‐
mized byMercedes-Benz AG. The vehicle data is
dele ted af ter an appro priate amount of time has
elapsed (se veralwe eks) and is not stored perma‐
nently.
% Data which ser
ves as identification is
re placed during the pseudonymization proc‐
ess. In this wa y,yo ur identity is pr otected
against access byunauthorized third parties.
Displaying hazard warnings
Multimedia sy stem:
4 © #
Select Navigation .
If hazard warnings are available these will be
shown on the map.
The following hazard warnings are shown on the
map:
R Broken-down vehicles
R Accidents
R Haza rdous weather
R Gene ral hazards
R Hazard warning lights, when switched on
% If
th eve hicle is approaching a hazard spot
with a vehicle speed of at least 37mph
(60 km/h) thevo ice output "T raffic incident
ahead" is issued.
The voice output is not issued for hazardous
we ather.
Sending haza rdwa rnings
Au tomatically de tected haza rdwa rnings are sent
by theve hicle. #
Tosend a haza rdwa rning yourself: tap on
th e media display when the map is shown.
The navigation menu is shown. #
Select ¡. MBUX multimedia sy
stem 235

#
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t:#
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving component parts, e.g. the
ro tation area of thefa n. #
Remo vejewe lry and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts under voltage
The ignition sy stem and the fuel injection sys‐
te m wo rkunder high voltage. If youto uch
component parts which are under voltage,
yo u could receive an electric shoc k.#
Neverto uch component parts of the
ignition sy stem or the fuel injection sys‐
te m when the ignition is switched on. Live components of
the fuel injection sy stem
include the injec tors,fo rex ample.
Live components of the ignition sy stem include
th efo llowing, forex ample:
R Ignition coils
R Spark plug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wipers while the engine hood
is open
When the engine hood is open and the wind‐
shield wipers are set in motion, you can be
trapped bythe wiper linkage. #
Always switch off the windshield wipers
and ignition before opening the engine
hood. #
Park theve hicle in a safe location and on a
le ve l sur face if possible. #
Switch off the engine. #
Secure theve hicle against rolling away. &
WARNING Risk of inju rywhen the hood
is opened
When you open the hood, it may suddenly
drop into the end position.
There is a risk of injury for an yone in the
hood's range of mo vement. #
Before releasing the hood, ensure that
th e support is firm ly seated in the
holder. #
Open the hood only when there is no-
one in the hood's range of mo vement. Maintenance and care
279