2020 MERCEDES-BENZ SPRINTER ignition

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance with the tra ffic conditions. #
Clean all sensors (/ page 288). #
Restart the engine.
SOS NOT READY *T
he emergency call sy stem is not available.
Po ssible causes forth is include:
R The ignition is switched off.
R The emer gency call sy stem is malfunctioning. #
Switch on the ignition.
If an emer gency call is una vailable, a message tothis ef fect will
appear on the multifunction display of the instrument clus ter. #
Visit a qualified specialist workshop.
% Yo
u can find more information on there gional availability of the
emer gency call sy stem at: http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
If EBD, ABS and ESP ®
are malfunctioning, the wheels can lock
when braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance may increase in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. Display messages and
warning and indicator lamps 359

Display messages
Possible causes/consequences and 0050 0050Solutions #
Consult a qualified specialist workshop. DEF (Diesel Exhaust Fluid)
Display messages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive See Opera-
tor's Manual *
In addition, theye llow 00E2 DEF indicator lamp lights up on the
instrument clus ter and a warning tone sounds.
The DEF supply has fallen below thefirs twa rning thre shold. #
Add at least 2.5 gal (9.5 l) of DEF (/ page137).
The 00E2 DEF indica tor lamp only disappea rswhen theve hicle
is stationar y,at the latest af ter 20 seconds, as soon as you
switch on the ignition or start the engine af terto pping up.
00E2
Refill Additive Starts
until Emerg. Op.: XXX
See Operator's Manual *I
n addition, theye llow DEF indicator lamp lights up and a warning
to ne sounds.
The DEF supply has fallen below there ser vemar k.
Af terth e message appears forth efirs t time, there maining DEF sup‐
ply will last for appro ximately 12 00 miles (1900 km). The engine can
th en only be star ted ano ther 16 times. The number of remaining
engine starts XX(16 to1) is shown in the message everytime the
engine is star ted. #
Add at least 2.5 gal (9.5 l) of DEF (/ page137). The 00E2DEF
indica tor lamp only disappea rswhen theve hicle is stationar y,at
th e latest af ter 20 seconds, as soon as you swit chon the igni‐
tion or start the engine af terto pping up.
00E2
Refill Additive Emer-
gency Op.: XXX mph See
Operator's Manual *
In addition, theye llow DEF indicator lamp 00E2lights up on the
instrument clus ter and a warning tone sounds.
If th eRefill Additive Emergency Op.: XXX mph See Operator's Man-
ual display message is shown, you can only drive theve hicle at a
maximum speed of 5 mph (8 km/h). #
Add at least 2.5 gal (9.5 l) of DEF (/ page137).
The DEF indica tor lamp 00E2only disappea rswhen theve hicle
is stationar y,at the latest af ter 20 seconds, as soon as you
switch on the ignition or start the engine af terre filling.
0099
Additive System Fault
See Operator's Manual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
The DEF reducing agent is con taminated, diluted or is not compliant
with ISO 222 41 . #
Have the DEF supply tank cleaned and refilled at a qualified spe‐
cialist workshop as soon as possible.
0099 Additive System Fault
Starts until Emerg. Op.:
XXX See Operator's Man-
ual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
The DEF reducing agent is con taminated, diluted or is not compliant
with ISO 222 41 .
The exhaust gas af tertre atment sy stem is defective or an emissions-
re leva nt malfunction has occu rred. This malfunction or defect can
damage theex haust gas af tertre atment sy stem. 368
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Display messages
Possible causes/consequences and 0050 0050Solutions
0049
Check Left Low
Beam (exa mp le) *T
he bulb in question is faulty. #
Visit a qualified specialist workshop.
or #
Check whe ther changing the bulb is permitted. Indicator and
warning lamps Overview of indicator and
warning lamps When
the ignition is switched on, many sy stems
per form a self-test. Some indicator and warning
lamps may switch on or flash temp orarily during
th is time. This behavior is no cause for alarm.
These indicator and warning lamps indicate a
malfunction only if they light up or flash af terthe
engine has been star ted or during a journe y.
Indicator and warning lamps:
0058 Low beam (/
page84)
0060 Pa
rking lamps (/ page84)
0057 High beam (/
page 85)
003E003D Tu
rn signal lights (/ page 85)
005E Re
ar fog light (/ page84)
00E9 Seat belt not
fastened
(/ page 383)
0027 and
004D USA: Brakes (red) (/
page377)
004D Canada: Brakes (red) (
/page 377)
004D Brakes (yell
ow) (/ page377)
0025 ABS malfunction (/
page 377)
002E Off-
road gear
00E5 ESP®
(/ page 377)
00BB ESP®
OFF (/ page 377)
00D4 Ac
tive Brake Assi stswitched off
(/ page 149)
0049
and 0024 US
A: Electric pa rking brake applied
(red) (/ page377)
0024 Canada: Electric parking brake
applied (red) (/
page377)
0024 Electric parking brake (yell
ow)
( / page 377)
00CC Po
we r-assis tedsteering malfunction
(/ page 383)
003D Elect
rical malfunction
(/ page 384)
0075 Re
stra int sy stem (/ page377) 00B9
Che
ckEngine (/ page 384)
00D4 Fu
elreser vewith fuel filler cap loca‐
tion indicator (/ page 384)
00AC Coolant
too hot/cold (/ page 384)
00BA Dis
tance warning (/ page 383)
0028 Preglow
0077 Ti
re pressure monitor 376
Displaymessa ges and warning and indicator lamps

Saf
ety sy stems Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Elect ric pa rking brake
applied red indicator
lamp (USA) does not light
up
0024 Elect ric pa rking brake
applied red indicator
lamp (Canada) does not
light up
0024 Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: the electric parking brake red
indicator lamp does not light up. The elect ric pa rking brake yellow indi‐
cator lamp lights up.
* Meaning of the indicator lamps:
R The red indicator lamp does not light up: the electric parking
brake has been released.
R The yellow indicator lamp lights up: the electric parking brake is
malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Ifth efa ult message persists, consult a qualified specialist work‐
shop. #
Park theve hicle only on le vel ground and secure it against rolling
aw ay ( /page 143). Displ
aymessa ges and warning and indicator lamps 377

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Re d electric parking
brake applied indicator
lamp (USA) lights up
0024
Re d electric parking
brake applied indicator
lamp (Canada) lights up
0024 Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: there d and yellow elect ric
parking brake indicator lamps light up.
* Meaning of the indicator lamps:
R The electric parking brake red indicator lamp lights up: the elec‐
tric parking brake has been applied.
R The electric parking brake yellow indicator lamp lights up: the
electric parking brake is malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Ifth efa ult message persists, consult a qualified specialist work‐
shop. #
If it is not possible torelease the electric parking brake, do not
drive theve hicle.
0024 and
0049
Re d electric parking
brake applied indicator
lamp (USA) flashes
0024 Re d electric parking
brake applied indicator
lamp (Canada) flashes
0024
Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: the electric parking brake red
indicator lamp flashes. The electric parking brake yellow indicator lamp
lights up.
* Meaning of the indicator lamps:
R The electric parking brake red indicator lamp flashes: the activa‐
tion status of the electric parking brake is unkn own.
R The electric pa rking brake yellow indicator lamp lights up: the
electric parking brake is malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Enga geand release the electric parking brake using the switch
while depressing the brake pedal. #
Ifth efa ult message persists, park theve hicle on le vel ground and
secure it against rolling away ( /page 143). #
Consult a qualified specialist workshop. #
When there d indicator lamp flashes, theve hicle must not be
driven as the brake sy stem may overheat. 378
Displaymessa ges and warning and indicator lamps

00B2
Off...........................................3 61
00D9 Off...........................................3 62
0024 Parking Brake Inoperative .......3 57
0024 Parking Brake See Opera tor's
Manual ............................................. 357
00AF Place theKe y in the Mar ked
Space See Ope rator's Manual ..........370
0077 Please Cor rect Tire Pressure ...370
00E2 Refill Ad ditive Emer gency
Op.: XXX mph See Operator's Man‐
ual ....................................................3 68
00E2 Refill Ad ditive See Operator's
Manual .............................................3 68
00E2 Refill Ad ditive Starts until
Emerg. Op.: XXX See Operator's
Manual ............................................ .368
009E Replace Air Filter .....................3 64
00AF Replace Key Bat tery ................ 371
003D See Ope rator's Manual ........... 366
0075 SRS Malfunction Service
Re quired .......................................... .356
00CC Steering Malfunction
Incre ased Ph ysical Ef fort See
Ope rator's Manual ............................ 372
00CC Steering Malfunction Stop
Immediately See Operator's Man‐
ual ....................................................3 72
g Step Not Exte nded See Oper‐
ator's Manual or Step Not Exte n‐
ded Malfunction ................................ 374
003D Stop Vehicle Lea veEngine
Ru nning ............................................ 366
003D Stop Vehicle See Operator's
Manual ............................................. 366
0049 Switch Off Lights .....................375
0049 Switch On Headlamps .............375
0077 Tire Press. Sen. Missing ..........369
0072 Vehicle Operational Switch
th e Ignition Off Before Exiting ...........373
x Vehicle Trac ker has been
activated. De tails: see manual or
associated mobile app. or Vehi‐ cle locating activated – see manual
or mobile app. ..................................3 74
0077 Warning Tire Malfunction ........ 369
Ac tive Brake Assi stFunctions Cur‐
re ntly Limited See Ope rator's Man‐
ual .................................................... 358
Ac tive Brake Assi stFunctions Limi‐
te d See Operator's Manual .............. 358
Ac tive Dis tance Assi stCur rently
Un available See Operator's Manual
.......................................................... 361
Ac tive Dis tance Assi stInoperative .... 361
Ac tive Dis tance Assi stNow Availa‐
ble .................................................... 362
Ac tive Lane Keeping Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 363
Ac tive Lane Keeping Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 364
Ac tive Lane Keeping Assist Inoper‐
ative .................................................3 64
Ad aptive Highbeam Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 375
Ad aptive Highbeam Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 375
Ad aptive Highbeam Assist Inopera‐
tive .................................................. .375
Air Conditioning Malfunction See
Ope rator's Manual ............................ 373
App lyBrake toShift from 'P' .............374
Au xilia ryBattery Malfunction ...........373
Blind Spot Assi stCur rently
Un available See Operator's Manual
.......................................................... 363
Blind Spot Assist Inoperative ............ 363
Blind Spot Assist Trailer NotMoni‐
to re d ................................................ 363
Check Brake Pads See Operator's
Manual .............................................3 58
Cruise Control Inoperative ................ 361 Index
393

G
Gas station sear ch
St arting automatic sear ch................ 227
Switching au tomatic search on/off
.......................................................... 226
Gasoline ................................................. 341
Gene ral operating permit number
(EU) ........................................................ 338
Genuine parts ........................................ .21
Getting into and out of theve hicle .......50
Glasses compartment ............................78
Global sear ch
Fu nction ........................................... 207
Overview .......................................... 207
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ..................... 338
Gross mass ........................................... 338 H
Handbrake (electrical) see Electric pa rking brake
Handbrake (manual) see Manual parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning lights ............................ 85
Swit ching on/off ................................ 85
Hazardous substances Information ........................................ .24
Head restra int
Ad justing mechanically ....................... 75
Headliner (care) .................................... 290
Heating sy stem (control panel) ............ 99
High beam .............................................. .85
Ac tivating/deactivating ...................... 85
Ad aptive Highbeam Assist .................. 86
Changing bulbs .................................. .91
High-beam flasher .................................. 85
Hill start assi st..................................... 15 5
HOLD function ...................................... 15 5
Home screen (media display) ..............19 9
Hot-water auxiliary heater ..................106
Fu nction ........................................... 106
Problems .......................................... 108
switching on/off with the button ...... 106Switching on/off wi
th the on-
board computer ................................ 107
Hotspot Setting up (Wi-Fi) .............................. 212
Hydroplaning ......................................... 11 5 I
Identification pla te
Engine .............................................. 338
Re frigerant ....................................... 348
Ve hicle ............................................. 338
Ignition key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulbs (front) ........................ 91
Changing bulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulbs (rear) (chassis) .......... 94
Installations ............................................ 22
Instrument Display Function/no tes ................................. 175
Overview ....................................... 8, 175
Setting the lighting ........................... 178
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................178
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacing the light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re ading lamp abo vethe passenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Switch-off del aytime .......................... 90
In te rior motion sensor
Fu nction ............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .275
Intermediate destination Calculating a route with intermedi‐
ate destinations .............................. .226
Entering ............................................ 225
Modifying ......................................... 225 Index
397