2020 MERCEDES-BENZ SPRINTER ECU

ga
in driving experience and become accus‐
to med tothe new handling characteristics.
R Before driving, check thefo llowing:
- that the trailer tow hit chand ball coupling
are secure
- that the saf ety swit chfor braked trailers is
functioning cor rectly
- that the saf etych ains are secure and
undamaged
- that the electrical connections are secure
- that the lights are functioning cor rectly
- the wheels for dama geand cor rect tire
pressure (/ page 308)
R Adjust the outside mir rors so that you ha ve a
clear view of there ar section of the trailer.
R Ifth e trailer is equipped with an individual
braking sy stem, check before each journey
whe ther the brakes are functioning cor rectl y.
R Ifth e trailer has electronically cont rolled
brakes, pull away carefully wi th theve hicle/
trailer combination. Brake manually using the
brake controller and check whe ther the
brakes are functioning cor rectl y.
R Secu rethe load on the trailer in line with the
re qu irements and rules for load-securing
me thods.
R When driving with a trailer, check at regular
inter vals that the load is secure and that the
lights and brakes are functioning cor rectl y.
R Bear in mind that the handling characteristics
are more uns table when towing a trailer than
when driving without a trailer. Avoid sudden
st eering mo vements.
R The vehicle/trailer combination is heavier,
accelerates more slowl y,has a reduced
climbing ability and an increased braking dis‐
ta nce. It is more susceptible toside winds
and requ ires careful steering.
R If possible, do not brake suddenl y,but rath er
moderately at firs t so that the trailer can acti‐
va te its brakes. Then inc rease the pressure on
th e brake pedal.
R Ifth e automatic transmission shifts between
ge ars on uphill or downhill gradients, restrict
th e shift range. Select shi ftrange 4, 3, 2 or 1.
A lo werge ar and reduced speed decrease the
ri sk of engine damage.
R When driving on a downhill gradient, shift to a
lo we rge ar to use the engine's braking ef fect. Av
oid cons tant braking, as this could cause
th eve hicle brakes and possibly also the
trailer brakes toove rheat.
R Ifth e coolant temp erature increases signifi‐
cant lywhen the air-conditioning sy stem is
switched on, switch the air-conditioning sys‐
te m off.
Coolant heat can also be dissipated by
switching the air flow and thete mp erature of
th e heater or air conditioning tothe maximum
le ve l. Open the windo wsif necessar y.
R When overtak ing, pay particular attention to
th e increased overtaking dis tance of your
ve hicle/trailer combination.
Due tothe length of your vehicle/trailer com‐
bination you will require a longer stre tch of
ro ad before swit ching back tothe original
lane. Pe
rm issible trailer loads and trailer dr awbar
nose weights We
ight information &
WARNING Risk of accident due to
unbraked trailer with excessively high
gross weight
If yo uto w a trailer without a separate func‐
tional braking sy stem and a gross trailer
we ight (G TW) of more than 1635 lbs (750 kg),
th en theve hicle brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may even fail. #
Always use a trailer with a separate
functional braking sy stem when towing
a trailer with a gross trailerweight
(G TW ) of more than 1635 lbs (750 kg). *
NO
TEDama getothe drive train, trans‐
mission or trailer tow hit chdue toexc ess
gross combination weight The permissible
gross combinationweight is
exc eeded.
The drive train, the transmission or the trailer
to w hit chmay be dama ged. #
Comply with the permissible gross com‐
bination weight. Fo
rve hicles with a permissible gross vehicle
we ight of 11030 lbs (5003 kg),th e permissible
gross combination weight is less than the sum of Driving and parking
17 3

Calling up
the Assistance graphic display On-board computer:
4 Assistance #
Select the desired display and confirm. Instrument Display with color display
The
following displa ysare available on the assis‐
ta nt displ ay:
R Assi stant display
R Attention le vel (/ page 162) #
Switch between the displa ysand con firm the
selected displa y.
The following status displa ysare available on the
assis tant displ ay:
R Û ATTENTION ASSIST switched off
R Specified minimum dis tance of Active Dis‐
ta nce Assi stDISTRONIC (/ page 152) Instrument Displ
aywith black and white display The
following status displa ysare available on the
assis tant displ ay:
R Lane markings dotted: Lane Keeping Assist
switched off
R Lane markings solid and thin: Lane Keeping
Assist switched on, not ready toissue warn‐
ings
R Lane markings solid and thick: Lane Keeping
Assist ready toissue warnings
R Û ATTENTION ASSIST switched off
R ¸ Changing Blind Spot Assist status dis‐
play
St atus displa ysfor Blind Spot Assi st 1
On and ready toissue warnings
2 On and not ready toissue warnings
3 Off Calling up displa
yson the trip menu On-board computer:
4 Trip #
Select the desired display and confirm.
The following displa ysare available on the trip
menu:
R Standard display
R Range and cur rent fuel consu mption
Wi th cer tain engines a recuperation display is
also shown. If only a small amount of fuel is
left in the fuel tank, a vehicle being refueled
appears ins tead of the appr oximate range.
R ECO displ ay (/page 119)
R Trip computer:
- From Start
- From Reset
R Digital speedom eter Instrument Display and on-board computer
17 9

Yo
u can use Blue tooth®
to connect your mobile
phone tothe multimedia sy stem and use thefo l‐
lowing functions, forex ample:
R Hands-free sy stem with access tothefo llow‐
ing options:
- Call lists (/ page249)
R Inte rn et connection (/ page 254)
R Trans ferring business cards (vCards) into the
ve hicle
Blue tooth ®
is a regis tere d trademark of Blue tooth
Special Interest Group (SIG) Inc.
% Internet connection via Blu etoo th®
is not
av ailable in all countries.
Ac tivating/deactivating Blue tooth ®
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth #
Toswitch on Blue tooth ®
:select Connect
via Bluetooth. #
Activate Bluetooth. #
Toswitch off Blue tooth ®
:select Settings . #
Deactivate Bluetooth. Wi
-Fi Wi
-Fi connection overview
Yo u can use Wi-Fi toestablish a connection with
a Wi -Fi network and toaccess the Internet or
ot her network devices.
The following connection options are available:
R Wi-Fi connection
The Wi-Fi connection is es tablished toaWi -Fi-
capable device, e.g. tothe cus tomer's mobile
phone or tablet PC.
R Multimedia sy stem as a Wi-Fi hotspot
Using this function, a tablet PC or no tebook
can be connected, forex ample.
To establish a connection, you can use thefo llow‐
ing me thods:
R WPS PIN
The connection toa secure Wi-Fi network is
made via a PIN.
R WPS PBC
The connection toa secure Wi-Fi network is
made bypressing a button (push button).
R Security key The connection
toa secure Wi-Fi network is
made via a secu rity key.
Setting up Wi-Fi
Requ irements:
R The device tobe connected supports one of
th eth re e means of connection described.
Multimedia sy stem:
4 © 5
Settings 5
System (System)
5 Wi-Fi & Bluetooth
Switching on Wi-Fi #
Select Wi-Fi.
The Wi-Fi is switched on and you can connect
th e multimedia sy stem with extern al hot‐
spots.
Swit ching off Wi-Fi #
Select Settings . #
Deactivate Wi-Fi.
If Wi-Fi is deactivated, communication via Wi-
Fi to all devices is inter rupte d. This also
means that a connection tothe communica‐
tion module cann otbe es tablished. Then
some functions such as dynamic route guid‐
ance with Live Traf fic Information are not
av ailable.
Connecting the multimedia sy stem with a
new device via Wi-Fi
This function is available if a communication
module is not ins talled.
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connected.
% The connection procedure may dif
fer depend‐
ing on the device. Follow the instructions that
are shown in the displa y.Fu rther information
(see the manufacturer's operating instruc‐
tions). #
Select Internet Settings . #
Select Connect via Wi-Fi. #
Select Add Hotspot.
Connecting using a security key #
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect Using Security Key . #
Have the security key displa yed on the device
to be connected (see the manufacturer's
operating instructions). MBUX multimedia sy
stem 211

#
Enter this security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
% All devices support a security
key as a means
of connection.
Connecting using a WPS PIN #
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect via WPS PIN Input.
The multimedia sy stem generates an eight-
digit PIN. #
Enter this PIN on the device tobe connected. #
Confirm the entry.
Connecting using a but ton#
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC .#
Select "Connect via WPS PBC" in the options
on the device tobe connected (see the manu‐
fa cturer's ope rating instructions). #
Press the WPS button on the device tobe
connected. #
Select Continue inthe multimedia sy stem.
Ac tivating automatic connection #
Select Connect via Wi-Fi. #
Select the options 0048ofthe desired Wi-Fi
networ k. #
Activate Permanent Internet Connection .
Connecting with a known Wi-Fi #
Select Connect via Wi-Fi. #
Select a Wi-Fi networ k.
The connection is es tablished again.
Setting up a Wi-Fi hotspot
Multimedia sy stem:
4 © 5
Settings 5
System (System)
5 Wi-Fi & Bluetooth
Configuring the multimedia sy stem as a Wi-Fi
hotspot
The type of connection es tablished depends on
th e device tobe connected. The function must be
suppor tedby the multimedia sy stem and bythe
device tobe connected. The type of connection
es tablished must be selected on the multimedia
sy stem and on the device tobe connected. #
Select Vehicle Hotspot. #
Select Connect Device to Vehicle Hotspot.
Connecting using WPS PIN generation #
Select Connect via WPS PIN Generation . #
Enter the PIN shown in the media display on
th e device tobe connected and con firm.
Connecting using WPS PIN entry #
Select Connect via WPS PIN Input. #
Enterth e PIN that is shown on theex tern al
device's display on the multimedia sy stem.
Connecting using a button #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connected (see the manufacturer's operating
instructions). #
Select Continue.
Connecting using a security key #
Select Connect Device to Vehicle Hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nected. It will be shown with theDIRECT-MB
Hotspot 12345 network name. #
Ente rth e security key which is shown in the
media display on the device tobe connected. #
Confirm the entry.
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle (/ page245). #
Selec tFinished.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key: #
Select Vehicle Hotspot. #
Select Generate Security Key.
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. 212
MBUX multimedia sy stem

Changing
the PIN #
Select Change Settings. #
Enterth e cur rent PIN. #
Select Change PIN. #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Change Settings. #
Confirm wi th the PIN. #
Select Protect Data Export. #
Activate or deacti vate the function.
Un blocking the PIN #
Consult an authorized Mercedes-Benz Center
and ha vethe PIN pr otection reset. Software update
Information on software updates
A software update
consists of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the update
R Activation of the update byrestarting the sys‐
tem
The multimedia sy stem pr ovides a message when
an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software update Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps Ad
vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is al ways up-to-date.
In order tocons tantly impr ovethequ ality of our
services you will receive futu reupdates foryo ur
multimedia sy stem, the Mercedes PRO connect
services and your vehicle's communication mod‐
ule. These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in many cases, ins
talled automaticall y.Yo u can
monitor thest atus of your updates at any time via
th e Mercedes PRO por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R Con veniently receive software upda tes via the
mobile phone network
R The long-term quality and availability of
Mercedes PRO connect is guaranteed
R Keep your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at https://www.mercedes.pro
Pe rforming a software upda te
Re quirements:
R For online updates: an Internet connection
is es tablished (/ page 254).
R For automatic online updates: your vehicle
has a permanently ins talled communication
module.
Multimedia sy stem:
4 Settings 5
System 5
Software Update
Au tomatically #
Activate Automatic Online Update .
The upda tes will be downloaded and ins talled
automaticall y.
The cur rent status of the updates is dis‐
pla yed.
Manually #
Deactivate Automatic Online Update. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
The modifications from the software update
will be active.
Important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cann otbe ensured.
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page214). 214
MBUX multimedia sy stem

Note
s ontelephony &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integ rated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from oper‐
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating mobile communication equipment in
th eve hicle.
Fu rther information can be obtained from an
authorized Mercedes-Benz Center or at: https://
www.mercedes-benz-mobile.com/
Information on telephony
The following situations can lead tothe call being
disconnected while theve hicle is in motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one transmission/reception
st ation toano ther and no communication
ch annels are free R
the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech quality. A require‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Connecting a mobile phone
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (/ page211).
Mul timedia sy stem:
4 © 5
Phone
Sear ching for a mobile phone #
Select í. #
Select Connect New Device.
Connecting a mobile phone (authorization
using Secure Si mplePa iring) #
Select a mobile phone. #
A code is displa yed in the multimedia sy stem
and on the mobile phone. #
Ifth e codes match: confirm the code on the
mobile phone.
% Fo
r older mobile phone models, enter a one
to sixteen-digit number code on the mobile
phone and on the multimedia sy stem for
authorization.
% Up
to15 mobile phones can be authorized on
th e multimedia sy stem.
Auth orized mobile phones are reconnected
au tomatical ly.
% The connected mobile phone can also be
used as Blue
tooth®
audio equipment
(/ page 263). MBUX multimedia sy
stem 243

Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot
al wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into con tact
wi th th ese parts of theve hicle, you could
burn yourself. #
Always be particularly careful around
th eta ilpipe and theta ilpipe trims and
supervise children especially close lyin
th is area. #
Allow vehicle parts tocool down before
to uching them. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack ( /page 353).
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transporting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ov er the front edge of thero of. Therefore, make
sure that the load does not overhang bymore
th an 16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution.
Therefore, please obser vethefo llowing no tes
when loading:
R When transporting a load, ne verexc eed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐
pants). The values are specified on theve hi‐
cle identification plate on the B-pillar.
R The load must not pr otru de abo vethe upper
edge of the seat backrests.
R If possible, alw ays transport the load in the
cargo compa rtment. Tr
ansporting 271

R
Fasten the load tothe tie-down eyes and dis‐
tribute the load evenly among them.
R Use tie-down eyes and fastening components
which are suitable forth ewe ight and size of
th e load. Load distribution
* NO
TERisk of damage tothefloor co ver‐
ing Excessive point loading on
the cargo com‐
partment floor or on the load area can nega‐
tively af fect the driving characteristics and
could damage thefloor co vering. #
Vehicles with rear-wheel drive: dis‐
tribu tethe load uniformly. When doing
so, ensure that theove rall cen ter of
gr av ity of the load is alw ays as low and
close tothe center as possible and
between the axles near there ar axle. #
Vehicles with all-wheel drive: distrib‐
ute the load uniforml y.When doing so,
ensure that theove rall cen ter of gr avity
of the load is alw ays as low and close to
th e center as possible and between the
axles. Fo
r Cargo Vans, buses and Passenger Vans:
R Always transport loads in the cargo compart‐
ment.
R Always place the load against the seat backr‐
ests of there ar ben chseat.
R Movelarge and heavy loads as farto wa rds
th e front of theve hicle as possible in the
direction of tra vel against there ar ben ch
seat. Stow loads flush with there ar ben ch
seat.
R Always additionally securethe load with suita‐
ble load securing aids or tie downs.
R The load must not pr otru de abo vethe upper
edge of the seat backrests.
R Transport loads behind seats that are not
occupied.
R Ifth ere ar ben chseat is not occupied, insert
th e seat belts crosswise into the seat belt
buckle of the opposite seat belt. Securing loads
Note
s on load securing &
WARNING Risk of accident and injury
due toincor rect use of the lashing stra ps
If yo u attach the lashing stra p incor rectly
when secu ring loads, thefo llowing may occur
in theev ent of abrupt changes in direction,
braking maneuver or an acciden t:
R The tie-down eyes may become de tach ed
or the lashing stra p may tear if the per‐
missible load is exceeded.
R The load cann otbe restra ined.
This may cause the load toslip, tip over or be
fl ung about, striking vehicle occupants. #
Alwayste nsion the lashing stra ps in the
proper manner and only between the
described tie-down eyes. #
Always use lashing stra ps designed spe‐
cifically forth e loads. %
Obser
vethe information relating tothe maxi‐
mum loading capacity of the individual cargo
tie-down point. If you combine various cargo
tie-down points tosecure a load, alw aysta ke
th e maximum loading capacity of thewe ak‐
est cargo tie-down point into account. During
maximum full- stop braking, forc es may act
which can multiply thewe ight of the load.
Alw ays use se veral cargo tie-down points to
distribute and spread the load. Spread the
load evenly between the cargo tie-down
points or tie-down eyes.
Alw ays obser vethe operating instructions or the
lashing stra p manufacturer's instructions forthe
operation of the lashing stra p.
Obser vethe information relating tothe maximum
loading capacity of the cargo tie-down points
(/ page 353).
As the driver, you are responsible for ensuring the
fo llowing:
R The load is secured against slipping, tipping,
rolling or falling off.
Ta ke usual traf fic conditions as well as swerv‐
ing or full brake application and bad roads
into account.
R The applicable requ irements and guidelines
re lating toload-securing practices are met.
If th is is not the case, this may con stitute a
punishable of fense, depending on local legis‐ 272
Transporting