2020 MERCEDES-BENZ SPRINTER maintenance

Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Wheels/rims Usewate r and acid-free wheel cleaner. R
Do not use acidic wheel cleaners to
re mo vebrake dust. Otherwise, wheel
bolts and brake components may be
damaged.
R Toavo id cor rosion of brake discs and
brakepads, drive for a few minutes
af te r cleaning before parking the
ve hicle. The brake discs and brake‐
pads warm up and dry out.
Wi ndo ws
Clean wind owsinside and outside with a
damp clo thand with a cleaning agent
re commended for Mercedes-Benz . Do not use dry clo
ths or abrasive or sol‐
ve nt-based cleaning agents toclean the
inside of windo ws.
Wi per blades
Carefully clean thefo lded-a way wiper
blades with a damp clo th.Do not clean
the wiper blades too of ten.
Ex terior
lighting Clean
the lenses with a wet sponge and
mild cleaning agent, e.g. car sha mpoo. Only use cleaning agents or clo
ths suita‐
ble for plast ic lenses.
Sensors Cleanthe sensors in the front and rear
bumper and in thera diator grill with a
soft clo thand car shampoo. When using a po
werwa sher, keep a min‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clean
water and a soft clo thtoclean
th e camera lens. Do not use a po
werwa sher.
Tr ailer hitch
R
Remo vetraces of rust on the ball,
e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease
th e ball head.
R Obser vethe no tes on care in the
trailer hitch manufactu rer's operat‐
ing instructions. Do not clean
the ball neck with a po wer
wa sher or sol vent.
Sliding door R
Remo vefore ign objects from the
vicinity of the contact plates and
contact pins of the sliding door.
R Clean the contact plates and contact
pins with a mild cleaning agent and a
soft clo th. Do not oil or grease
the contact plates
and the contact pins. Maintenance and care
289

Note
s on cleaning and car ePreve nting damage totheve hicle
Ste ps
R
Clean the electrically operated steps
and their housing with a po wer
wa sher.
R After cleaning, spr aythe lateral
guides with silicone spr ay.
R Clean thesteps in the bumper with a
po we rwa sher. Do not use oil or grease as a lubricant.
Aluminum
dropsides R
Brush down the aluminum dropsides
with water and a neutral or mild alka‐
line cleaning agent. Do not use abrasive cleaning agents
to
clean the dropsides. Note
s on interior care &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous.
When the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts totear
or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Seat belts Clean with lukewarmsoapy water. R
Do not use chemical cleaning
agents.
R Do not dry the seat belt byheating
abo ve176°F (80°C) or in direct sun‐
light.
Display Cleanthe sur face carefully wi tha mic ro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switch off the display and let it cool
down.
R Do not use any other agents.
Plastic trim R
Clean with a damp microfiber clo th.
R For heavy soiling: use care product
re commended for Mercedes-Benz . R
Do not af fix st icke rs,fi lms or similar.
R Do not allow tocome into contact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean with a mic rofiber clo th.
R Blackpiano-lacquer look: clean with
a damp clo thand soapy water.
R For heavy soiling: use care product
re commended for Mercedes-Benz . Do not use sol
vent-based cleaning
agents, polishes or waxes. 290
Maintenance and care

Note
s on cleaning and car ePreve nting damage totheve hicle
Headliner Clean with a soft brush or dry shampoo.
Clo thseat
co vers Va
cuum up dirt such as crumbs or du st
and then use a damp microfiber clo th
and a 1% soapsuds solution toclean the
entire seat co ver.Do not spot-clean.
Use cleaning and care products recom‐
mended for Mercedes-Benz . Do not use any oil-based cleaning and
care products.
Imitation
leather seat
co vers Va
cuum up dirt such as crumbs or du st
and then use a damp cotton clo thand a
1% soapsuds solution toclean the entire
seat co ver.Do not spot-clean.
Use cleaning and care products recom‐
mended for Mercedes-Benz . Do not use a microfiber clo
th.
Do not use any oil-based cleaning and
care products.
Genuine
leather seat
co vers Re
gular lyvacuum up dirt such as
crumbs or du stand then use a damp
cotton clo thtoclean the entire seat cov‐
ers.
Fo r heavy soiling: use a leath er care
agent recommended byMercedes-Benz
fo r af tertre atment. Do not use a mic
rofiber clo th.
Do not use any oil-based cleaning and
care products.
Ste ering
wheel and
ge ar or
selecto r
le ver Clean with a damp clo
th.
Pe dals and
floo r mats Clean wi
tha damp clo th.D o not use any cleaning and care prod‐
ucts.
Ve hicle inte‐
ri or Clean with a damp clo
th.R
Do not use a po werwa sher.
R Allow theve hicle interior todry com‐
ple tely af ter cleaning.
R Do not allow liquidstopenetra teinto
ga ps or cavities.
Curtains The curtains may only be dry cleaned. Do not wash the cur tains. Maintenance and care
291

Un
locking and removing the stowage com‐
pa rtment co ver #
Remo vetheru bber mat from the front-
passenger foot we ll. #
Tounlo ck:turn thequ ick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out the co ver.
Inserting and locking the co ver #
Slide in the co ver and press it down wards. #
Press down thequ ick- re lease fastener 1
until it engages. #
Tolock: turnthequ ick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicle tool kit Example:
vehicle tool kit insert #
Raise the insert at mar ked points 1. #
Pull the insert out of clips 2. St
oring theve hicle tool kit #
Slide the insert into clips 2. #
Close the insert bypressing on mar ked points
1. Hydraulic jack
Information on
thehy draulic jack The
hydraulic jack is located in side compartment
1 abo vethe co-driver door step.
The jack has a maximum weight of 16.5 lbs
(7.5 kg) depe nding on theve hicle's equipment.
Yo u will find the maximum load capacity of the
jack stated on the adhesive label attached tothe
jac k.Ifth ere is a malfunction, please contact a
qu alified specialist workshop.
Jack maintenance:
R Clean and grease all moving parts af ter use.
R Extend and retract the pis tons ful lyeve rysix
months. 306
Breakdown assis tance

Re
ar axle tire pressures on vehicles with rear wheel drive and Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicle load Max.rear axle load
7055 lbs (3200 kg)
285/65R16C 131R Fully laden 460 kPa (4.6 bar/67 psi)Max.
rear axle load 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicle load Max.rear axle load
77 16 lbs (3500 kg)
285/65R16C 131R Fully laden 520 kPa (5.2 bar/75 psi)Be sure
toalso obse rveth efo llowing fur ther rela‐
te d subjects:
R Notes on tire pressure (/ page310)
R Tire and Loading In form ation placard
(/ page 317)
R Maximum tire pressu re (/ page 321) Overview of
the tire pressure table for eme rgency spa rewheels Ti
re s/emer gency spare wheel Air pressur eIn combination with vehicle
tires
225/75 R16C 121/120R (122L) 1)
370 kPa (3.7 bar/54 psi) 225/75 R16C 121/120R (122L)
225/75 R16C 121/120R (122L) 1)
690 kPa (6.9 bar/100 psi) 285/65 R16C 131R 1)
Va lid touse for a short time as an emer gency
spa rewheel on Super Sin gle ve hicles for a dis‐
ta nce of maximum 100 km (62 miles) and at a
maximum speed of 55 km/h (34 mph). Ti
re pressure moni toring sy stem Fu
nction of the tire pressure monitor on sin‐
gl e tires &
DANG ER Risk of accident due toincor‐
re ct tire pressure
Each tire, including the spare (if pr ovided),
should be checked monthly when cold and
inflated tothe inflation pressure recommen‐
ded bytheve hicle manufacturer on theve hi‐
cle placard or tire inflation pressure label. (If
yo ur vehicle has tires of a dif fere nt size than
th e size indicated on theve hicle placard or
tire inflation pressure label, you should de ter‐ mine
the proper tire inflation pressure for
th ose tires.)
As an added saf etyfe ature, your vehicle has
been equipped with a tire pressure monitor‐
ing sy stem (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly unde r-inflated. Accord‐
ingly, when the low tire pressure telltale illu‐
minates, you should stop and check your tires
as soon as possible, and inflate them tothe
proper pressure. Driving on a significantly
under-inflated tire causes the tire toove rheat
and can lead totire failure. Under-inf lation
also reduces fuel ef ficiency and tire tread li fe,
and may af fect theve hicle's handling and
st opping ability. Please no tethat the TPMS is
not a substitute for proper tire maintenance,
and it is the driver's responsibility tomaintain
cor rect tire pressure, even if under-inflation 314
Wheels and tires

Information on
the direction of the tires' rota‐
tion Ti
re s with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of hydro‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar rowonthe side wall of the tire indicates its
cor rect direction of rotation.
Yo u may also ins tall a spare wheel against the
direction of rotation. Obser vethe time restriction
on use as well as the speed limitation specified
on the spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tires from oil, grease and fuel. Overview of
the tire-chan getool kit Necessary tire-changing
tools may include, for
ex ample:
R Jack
R Wheel wrench
% Yo
u will find the maximum load capacity of
th e jack stated on the adhesive label
attached tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe‐
cialist workshop.
Ve hicles with rear wheel drive The tire-change
tool kit is located in stowage
compartment 1abo vethestep of the co-driv‐
er's door and in thestow age compartment in the
fo ot we ll on the co-driver side. Preparing
theve hicle for a wheel change Re
quirements:
R The requ ired tire-change tool is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Take theve hicle tool kit from thefo ot we ll on
th e co-driver side (/ page 305). Ve
hicles with rear-wheel drive #
Take the jack and the tire-change tool kit out
of thestow age compartment (/ page 327). #
If necessar y,remo vethe hub cab. #
Assemble the lug wrench extension using the
middle rod and thero d with the lar gest diam‐
et er from theth re e-piece jack pump le ver. #
Starting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench. #
Using the lug wrench, loosen the wheel nuts
or bolts on the wheel you wish tochange by Wheels and tires
327

about one full turn. Do not unscr
ewthe wheel
nuts or bolts comple tely. #
Raise theve hicle (/ page 328). Ra
ising theve hicle when changing a wheel &
WARNING Risk of inju ryfrom jack tip‐
ping
If yo u park a vehicle with air suspension, the
air suspension may remain activated for up to
one hour, even when the ignition is switched
off. If youth en raise theve hicle with the jac k,
th e air suspension will attem pttoadjust the
ve hicle le vel.
The jack may tip. #
Press the Service button on the air sus‐
pension remo tecontrol before raising
th eve hicle.
This pr events au tomatic readjustment
of theve hicle le vel and pr events it from
being raised or lo wered manually. &
WARNING Risk of inju ryfrom incor rect
positioning of the jack
If yo u do not position the jack cor rectly at the
appropriate jacking point of theve hicle, the
jack could tip wi th theve hicle raised. #
Only position the jack at the appropriate
jacking point of theve hicle. The base of
th e jack must be positioned vertically
under the jacking point of theve hicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, the jack could tip with theve hicle
ra ised. #
Neverch ange a wheel on a slope. #
Consult a qualified specialist workshop. *
NO
TEVehicle damage from the jack If
yo u do not position the jack cor rectly at the
appropriate jack support point of theve hicle,
th e jack could tip over with theve hicle raised. #
The jack is designed exclusively for
jacking up theve hicle at the jack sup‐
port points. Re
quirements: R
There are no persons in theve hicle.
R The vehicle is prepared forch anging a wheel
(/ page 327).
Only position the jack on the jack support points
intended forth is purpose. You could otherwise
damage theve hicle.
Impor tant no tes on using the jack:
R Only use theve hicle-specific jack that has
been tested and appr ovedby Mercedes-Benz
to raise theve hicle. If the jack is used incor‐
re ctl y,it could tip over while theve hicle is
ra ised.
R The jack is designed only toraise theve hicle
fo r a short time while a wheel is being
ch anged and is not suitable for car rying out
maintenance workunder theve hicle.
R Avoid changing a wheel on uphill and downhill
slopes.
R The jack must be placed on a firm ,fl at and
non-slip sur face. If necessar y,use a lar ge,
fl at, load bearing and non-slip unde rlay.
R The base of the jack is positioned vertically
under the jack support point.
Saf ety instructions while theve hicle is raised:
R Do not put your hands or feet under theve hi‐
cle.
R Do not lie underneath theve hicle.
R Do not start theve hicle and do not release
th e parking brake.
R Do not open or close any doors.
Ve hicles with rear wheel drive Jack
support points 328
Wheels and tires

Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W Te
ch nical da ta337