2020 MERCEDES-BENZ SPRINTER ABS

Depending on
theve hicle's equipment, thera dar
sensors are integrated behind the bumpers
and/or behind thera diator grill. Keep these parts
free of dirt, ice and slush (/ page 288). The sen‐
sors must not be co vered, forex ample bybicycle
ra ck s, overhanging loads or sticke rs. Af ter a colli‐
sion, ha vethe function of thera dar sensors
ch ecked at a qualified specialist workshop as
damage (bo thvisible or non-visible) may ha ve
occur redto the bumper or radiator trim. Fu
nction of driving sy stems and driving
saf ety sy stems In
this section, you will find information about the
fo llowing driving sy stems and driving saf ety sys‐
te ms:
R ABS ( Anti-lock braking system)
(/ page 146)
R ASR (acceleration skid control) (/ page 147)
R BAS (Brak eAssist System) (/ page146)
R ESP ®
(Electronic Stability Program)
(/ page 147)
R EBD ( Electronic Brakeforc eDistribution)
(/ page 148)
R Active Brake Assi st (/ page 149)
R Cruise co ntrol (/ page 151)
R Active Dis tance Assi stDISTRONIC
(/ page 152)
R Hill start assist (/ page155)
R HOLD fu nction (/ page 155)
R Parking Assist PARKTRONIC (/ page156)
R Rear view camera (/ page157)
R Surround view camera (/ page159)
R ATTENTION ASSIST (/ page162)
R Traf fic Sign Assi st (/ page 163)
R Blind Sp otAssi st (/ page 164)
R Active Lane Keeping Assist (/ page167) Fu
nctions of ABS (Anti-lock Braking Sy stem) Obser
vethe impor tant sa fety guidelines forthe
driving saf ety sy stem. ABS cont
rols the brake pressure in critical situa‐
tions:
R The wheels are pr evented from lo cking when
braking, e.g. during maximum full-s top brak‐
ing or when there is insuf ficient tire traction
R The steerability of theve hicle in term s of
ph ysical possibilities is ensured when braking
R ABS is active from speeds of appr ox. 3 mph
(5 km/h). On a slippery road sur face, ABS
inter venes even if you on lybrake gently.
Sy stem limits
If th ere is a malfunction and theye llow 0025 ABS
wa rning lamp lights up continuously in the instru‐
ment display af terst arting the engine, ABS may
be impaired or inoperative.
If ABS inter venes, you will feel a pulsing in the
brake pedal. The pulsating brake pedal may be an
indication of hazardous road conditions and func‐
tions as a reminder totake extra care while driv‐
ing.
If ABS in terv enes: keep the brake pedal firm ly
depressed until the braking situation has passed.
To car ryout maximum full-s top braking:
dep ress the brake pedal with full forc e. Fu
nction of BAS (Brake Assist Sy stem) &
WARNING Risk of an accident caused by
a malfunction in BAS (Brake Assi stSys‐
te m)
If BA S is malfunctioning, the braking dis tance
in an emergency braking situation is
increased. #
Depress the brake pedal with full force
in emer gency braking situations. ABS
pr eve nts the wheels from locking. BA
S suppo rts yo u with additional braking forc e in
an emer gency braking situation.
If yo u depress the brake pedal quickl y,BA S is
acti vated:
R BAS au tomatically boosts the braking forc e of
th e brakes
R BAS can sho rten the braking dis tance
R ABS pr events the wheels from locking
When youre lease the brake pedal, the brakes
function as usual again. BAS is deactivated. 14 6
Driving and pa rking

Connecting a second mobile phone (two
phone mode)
Re quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth®
.
Multimedia sy stem:
4 © 5
Phone #
Select í. #
Select Connect New Device. #
Select the mobile phone. #
Select + .
The selected mobile phone is connected to
th e multimedia sy stem.
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Fu
nctions of the
mo bile phone in the
fo re gr ound Fu
nctions of the
mo bile phone in the
bac kground
Fu llra nge of functions Incoming calls and
messages Inter
changing mobile phones (two phone
mode)
Multimedia sy stem:
4 © 5
Phone
Bo th mobile phones are shown individually in
sepa rate tabs. #
Select theta b with the desired mobile phone.
The mobile phone in theta b selected is the
mobile phone in thefo re ground.
Wi th th eexc eption of thete lephone settings,
th e sub menus in thete lephone menu relate
to the mobile phone in thefo re ground. In the
te lephone settings, settings can be made for
bo th mobile phones.
Changing the function of a mobile phone
Multimedia sy stem:
4 © 5
Phone
Ac tivating a function #
Select í. #
Select a gr aysymbol in the line of a mobile
phone.
The cor responding function is activated. Deactivating a function #
Select í. #
A function is active: selectthe color symbol
in the line of a mobile phone.
The mobile phone is disconnected from the
multimedia sy stem. #
Several functions are active: select a color
symbol in the line of a mobile phone.
The cor responding function is deactivated.
Re placing a mobile phone
Multimedia sy stem:
4 © 5
Phone #
Select í. #
Noauthorized mobile phone available:
select Connect New Device . #
Select a mobile phone. #
Newly authorized mobile phone: confirm
th e number code on the mobile phone.
Using in single telephone mode #
Select .
A newly authorized mobile phone is connec‐
te d in single telephone mode.
If th e mobile phone has already been author‐
ized and connected in single telephone mode,
it is connec ted again in single telephone
mode.
If a mobile phone has already been author‐
ized and connec ted in two phone mode with
ano ther mobile phone, it will be connected in
future in single telephone mode.
Using in two phone mode #
Select + .
A newly authorized mobile phone is connec‐
te d with the selected mobile phone in two
phone mode.
If th e mobile phone has already been author‐
ized and connected in single telephone mode,
it will be connec ted in future with the selec‐
te d mobile phone in two phone mode.
If th e mobile phone was pr eviously connec ted
with ano ther mobile phone, this connection is
canceled.
Disconnecting/de-au thorizing a mobile phone
Multimedia sy stem:
4 © 5
Phone #
Select í. #
Select 0062inthe line of the mobile phone. 244
MBUX multimedia sy stem

lation and any ensuing consequences.
Obser
vecountr y-specific la ws.
Make sure that the load is secure before every
jou rney and at regular inter vals during a long
journe y.Ad just the load securing as necessar y.
Information on how tosecure loads cor rectly can
be obtained from the manufacturers of load
securing aids or tie downs for load-securing, for
ex ample.
When securing loads, obse rveth efo llowing:
R Fill spaces between the load and the cargo
compartment walls or wheel wells. Forth is
purpose, use rigid load securing aids, such as
we dges, wooden fixings or padding.
R Attach secured and stabilized loads in all
directions.
Use the cargo tie-down points or tie-down
ey es and the loading rails in the cargo com‐
partment or on the load sur face.
Only use tie downs, such as lashing rods, lock
ro ds or lashing nets and lashing stra ps, which
has been tested in accordance with cur rent
st andards (e.g. DIN EN). Alw ays use the cargo
tie-down points closest tothe load; pad sharp
edges.
Loads, and heavy loads in particular, should
preferably be secured using the tie-down
ey es.
% Yo
u can obtain tie downs tested in accord‐
ance with cur rent standards (e.g. DIN EN)
from any specialist company or from a quali‐
fi ed specialist workshop.
Note s onthe pa rtition
Wi thout a partition, vehicles that are appr oved as
commercial vehicles (N1, N2) do not fulfill ISO
27 956, whi chdescribes the equipment for prop‐
erly securing a load in deli very vehicles. If the
ve hicle is used totranspo rtgoods, retrofitting the
partition is stro ng lyrecommended, as prope rly
securing the load in vehicles without a partition
will alw ays be a complex operation.
% Yo
u must not store anything in the area
between the back of the seats and the parti‐
tion. Overview of cargo tie-down points
Cargo tie-down points (e
xample:Passenger
Va n)
1 Tie-down eyes Cargo tie-down points (e
xample: Cargo Van
without loading rails)
1 Tie-down eyes
Secure loose loads with an appr oved lashing net
or a tarp s.
Alw aysfast enthe lashing net or tarp toall availa‐
ble cargo tie-down points. Make sure that thefa s‐
te ning hoo ksare secured against acciden tal
opening.
If yo ur vehicle is equipped with loading rails in
th e cargo compartment floor, you can place lash‐
ing rods directly in front of and behind the load.
The lashing rods directly absorb the po tential
shi fting forc es.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for Tr
ansporting 273

Data transmitted is
vehicle information. For any
qu estions about the collection, use and sharing
of the eCall sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo r Canada, please contact MBC’s Cust omer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests for co vered information
should be submitted via the same channels.
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avo ice connection totheve hicle occupants
can be es tablished Flat tire
Note
s onflat tires &
WARNING Risk of an accident when driv‐
ing wi thaflat tire
A flat tire greatly impairs driving characteris‐
tics, as well as steering and braking. #
Do not drive with a flat tire. #
Remo vetheflat tire and ins tallthe
spare wheel or consult a qualified spe‐
cialist workshop. Depending on
your vehicle's equipment, in the
eve nt of a flat tire you ha vethefo llowing possibil‐
ities:
R You can call breakdown assis tance via the
breakdown assis tance call button in theove r‐
head control panel (/ page196).
R Cha nge the wheel (/ page 327). Batte
ry Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
ev ant sy stems, forex ample the lighting sys‐
te m, ABS (anti-lock braking sy stem) or ESP ® (Elect
ronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose control of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering maneuvers
and/or when theve hicle's speed is not
adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page 147)
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youwa nttoreplace the battery yourself,
obse rveth efo llowing information:
R Alwaysre place a faulty bat tery with a battery
which fulfills theve hicle's specific require‐
ments.
R Carryove r de tach able parts such as theve nt
hose, elbow fitting or term inal co ver from the
battery tobe replaced.
R Make sure that theve nt hose is al wayscon‐
nected toits original opening on the battery
side.
Ins tallth eex isting or newly supplied stop
plugs.
Otherwise, gases or battery acid could
escape.
R Make sure that the de tach able parts are con‐
nec ted in the same way as before.
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries that ha vebeen tested
and appr ovedfo ryo ur vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
acid bu rns should the battery be damaged in an
accident. 294
Breakdown assis tance

cannot acce
ptresponsibility forth is type of dam‐
age.
Alw ays obser vethe maximum permissible speed
specified forth e summer tires you ha veinstalled
(/ page 321).
Once you ha veinstalled the summer tires:
R Check the tire pressure (/ page310)
R Restart the tire pressure monitor
(/ page 316) Infor
mation on M+S tires
At temp eratures below 50 °F (10 °C) use winter
tires or all-season tires – bo thare mar ked with
M+S.
Only winter tires bearing the004D snowflake
symbol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road conditions.
On lythese tires will allow driving saf ety sy stems
such as ABS and ESP ®
to also function optimally
in winter. These tires ha vebeen de veloped specif‐
ically for driving in sno w.
Use M+S tires of the same make and tread on all
wheels tomaintain safe handling characteristics.
Alw ays obser vethe maximum permissible speed
specified forth e M+S tires you ha veinstalled
(/ page 321).
If yo u ins tall M+S tires that ha vea lo wer maxi‐
mum permissible speed than the maximum
design speed of theve hicle, af fix an appropria te
wa rning sign in the driver's field of vision. Yo u
can obtain this at a qualified specialist workshop.
Once you ha veinstalled the winter tires, take the
fo llowing measures:
R Check the tire pressure (/ page310)
R Restart the tire pressure monitor
(/ page 316) Note
s on snow chains &
WARNING Risk of accident due toincor‐
re ct ins tallation of snow chains
Ve hicles with rear-wheel drive: ifyo u ha ve
ins talled snow chains tothe front wheels,
th ey may drag against theve hicle body or
ch assis components.
This could cause damage totheve hicle or the
tires. #
Never ins tall snow chains on the front
wheels. #
Only ins tall snow chains on there ar
wheels in pairs. #
Vehicles with twin tires: installthe
snow chains tothe outer wheels. &
WARNING Risk of accident due to
unsuitable sn ow chains
Ve hicles with all-wheel drive do not ha vesuf‐
fi cient clea rance on the front axle for com‐
mercial lyavailable sn ow chains.
When you ins tall commercially available sn ow
ch ains, the snow chains may come loose and
damage chassis components or brake hoses. #
Only ins tall snow chains appr ovedby
Mercedes-Benz forth ese tires. Fo
r saf etyre asons, Mercedes-Benz recommends
th at you only use sn owchains that ha vebeen
ch ecked and appr oved.You can obtain informa‐
tion about sn ow chains from any qualified spe‐
cialist workshop.
* NO
TEDama getothe wheel trim from
mounted snow chains If sn
ow ch ains are moun tedto steel wheels,
th e wheel trims can be damaged. #
Remo vethe wheel trims of steel wheels
before mounting snow chains. Obse
rveth efo llowing no tes when using snow
ch ains:
R Snow ch ains are only permissible for cer tain
wheel/tire combinations. You can obtain
information on them at a qualified specialist
wo rkshop.
R For saf etyre asons, only use sn owchains that
ha ve been specifically appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R The sn owchains must be retightened af ter
driving appr oximately 0.6 miles (1 km). This is
th e only wayto ensure the snow chains are
optimally seated with clearance toadjacent
components.
R Vehicles with all-wheel drive: install snow
ch ains tothe wheels on there ar axle. On
ve hicles with twin tires, ins tallth e snow
ch ains tothe outer wheels. Obser vethe man‐
ufacturer's ins tallation instructions. Wheels and tires
309

*
NO
TEVehicle and tire damage thro ugh
tire types and sizes that ha venot been
appr oved Fo
r saf etyre asons, only use tires, wheels and
accesso ries which ha vebeen specially
appr ovedby Mercedes-Benz foryo ur vehicle.
These tires ha vebeen specially adap tedfor
use with the cont rol sy stems, such as ABS or
ESP ®
.
Otherwise, cer tain properties, such as han‐
dling characteristics, vehicle noise and con‐
sum ption could be adversely af fected. Fur‐
th ermore, other tire size could result in the
tires rubbing against the body and axle com‐
ponents when loaded. This could result in
damage tothe tire or theve hicle. #
Only use tires, wheels and accessories
th at ha vebeen checked and recommen‐
ded byMercedes-Benz. *
NO
TEDriving sa fety put at risk by retrea‐
ded tires Re
treaded tires are not checked or recom‐
mended byMercedes-Benz, as pr evious dam‐
age is not alw ays de tected du ring there tread
process.
Driving sa fety cannot, therefore, be guaran‐
te ed. #
Do not use used tires when their pr evi‐
ous usage is unknown. *
NO
TEDama getoelectronic component
parts thro ugh the use of tire-ins talling
to ols Ve
hicles with a tire pressure monitoring
sy stem: there are electronic component
parts in the wheel. Tire -ins talling tools should
not be applied in the area of theva lve.
Otherwise, the electronic component parts
could be damaged. #
Always ha vetires changed at a qualified
specialist workshop. Ac
cessories that are not appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or are not being used cor‐
re ctly, can impair ope rating sa fety. Before pu
rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and inquire about:
R Suitability
R Legal stipulations
R Factory recommendations
Obser vethefo llowing points when selecting,
ins talling and replacing tires:
R Use only tires and wheels of the same type,
design (winter tires, all-season tire) and
make.
R Only ins tall wheels of the same size and tread
design on one axle (left and right).
It is only permissible toins tall a dif fere nt
wheel size tothis in theeve nt of a flat tire in
order todrive tothe specialist workshop.
R Only ins tall tires of the cor rect size onto the
wheels.
R Ve
hicles with a tire pressure monitoring
sy stem: all ins talled wheels must be equip‐
ped with functioning sensors forth e tire pres‐
sure monitoring sy stem.
R Attemp eratures below 50 °F (10 °C), use
winter tires or all-season tires mar ked M+S
fo r all wheels.
Wi nter tires bearing the004D snowflake sym‐
bol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road condi‐
tions.
R Only use tires with the same tread.
R Obser vethe maximum permissible speed for
th e ins talled tires.
If th is is below theve hicle's maximum per‐
missible speed, this must be indicated in an
appropriate label in the driver's field of vision.
R Break in new tires at moderate speeds forthe
fi rs t 60 miles (100 km).
R Replace the tires af ter six years at the latest,
re ga rdless of wear.
Fo r more information on wheels and tires, con‐
ta ct a qualified specialist workshop.
% Ve
hicles with twin tires: Wheels and tires
325

Ad
ditive
* NO
TEEngine damage due touse of addi‐
tives in the engine oil The use of additional additives in
the engine
oil can damage the engine. #
Do not use any additional additives in
the engine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that you on lyuse engine oil of
th e same grade and SAE classi fication as the oil
fi lled at the last oil change. If, in exceptional
cases, engine oil of the type in the engine is not
av ailable, use ano ther appr oved mineral or syn‐
th etic engine oil.
Ve hicles with a diesel engine: ifth e grade is
not available, you may also refill with engine oils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229.3 or 229.5. The refill qu antity is then limited
to maximum 1.1 US qt (1.0 liter).
Yo u must then ha vean oil change car ried out at
th e earliest possible opportunit y.
Ve hicles with a gasoline engine: ifth e grade is
not available, you may refill with engine oils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximum 1.1 US qt (1.0 liter).
Yo u must then ha vean oil change car ried out at
th e earliest possible opportunit y.
Engine oils are di fferentiated according to:
R Engine oil brand
R Grade (MB-F reigabe or MB-Appr oval)
R SAE classi fication (viscosity)
Oil change inter val
The on-board computer automatically sho ws the
date of the next oil change as an event messa ge
on the displa y.
Mercedes-Benz recommends having the oil
ch anged at a qualified specialist workshop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.13 .2 qt
(12.5 li ters)
OM651 (rear wheel
drive) Appr
ox.12 .2 qt
(1 1. 5 liters) Information on oil consum
ption
Depending on the driving style, theve hicle con‐
sumes a maximum of 1.1 US qt (1.0 liter) of
engine oil per 620 miles (1000 km).
In thefo llowing cases, oil consum ption may also
exc eed this limit:
R The vehicle is ne w.
R You use theve hicle mostly under arduous
conditions.
R You drive frequent lyat a high engine speed.
Re gular maintenance is a prerequisite forfa vo ra‐
ble consum ption figures. You can only assess the
oil consum ption af ter a long journe y.Check the
oil le vel in the engine regularly, e.g. weekly or
eve rytime youre fuel. Note
s on brake fluid Obser
vethe no tes on operating fluids
(/ page 340). &
WARNING Risk of an accident due to
va por poc kets form ing in the brake sys‐
tem
The brake fluid con stant lyabsorbs moisture
from the air. This lo wersthe boiling point of
th e brake fluid. If the boiling point is too lo w,
va por poc kets may form inthe brake sy stem
when the brakes are applied hard.
This causes the braking ef fect to be impaired. #
Have the brake fluid rene we d at the
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brake fluid There is a
risk of damage toproperty if brake
fl uid comes into con tact wi thpaint, plastic or
ru bber. 346
Tech nical da ta

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance with the tra ffic conditions. #
Clean all sensors (/ page 288). #
Restart the engine.
SOS NOT READY *T
he emergency call sy stem is not available.
Po ssible causes forth is include:
R The ignition is switched off.
R The emer gency call sy stem is malfunctioning. #
Switch on the ignition.
If an emer gency call is una vailable, a message tothis ef fect will
appear on the multifunction display of the instrument clus ter. #
Visit a qualified specialist workshop.
% Yo
u can find more information on there gional availability of the
emer gency call sy stem at: http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
If EBD, ABS and ESP ®
are malfunctioning, the wheels can lock
when braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance may increase in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. Display messages and
warning and indicator lamps 359