2020 MAZDA MODEL 6 Owner's Manual (in English)

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MAZDA MODEL 6 2020  Owners Manual (in English) 8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.

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MAZDA MODEL 6 2020  Owners Manual (in English) Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to ke ep your Mazda vehic

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MAZDA MODEL 6 2020  Owners Manual (in English) ▼STEP 2: Contact Mazda No
rth American Operations
If for any reason you feel the need for further assistance afte r contacting your dealership
management or it becomes necessary to have the componen

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MAZDA MODEL 6 2020  Owners Manual (in English) ▼STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement 
on some issues may not
be possible. As a final step to ensure that your concerns are b e

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MAZDA MODEL 6 2020  Owners Manual (in English) ▼California Customers
1. Mazda North American Operations
 participates in BBB AUTO LINE , a mediation/
arbitration program administered by the Council of Better Busin ess Bureaus [4200
Wilson Boulev

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MAZDA MODEL 6 2020  Owners Manual (in English) 7. California Civil Code Section 1793.2 (d) requires that, if Mazda or its representative is
unable to repair a new motor vehi cle to conform to the vehicles applicable express
warranty after a reaso

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MAZDA MODEL 6 2020  Owners Manual (in English) 9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple
damages, attorneys fee s, or consequential damages other than a s provided in California
Civil Code Section 1794 (a)

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MAZDA MODEL 6 2020  Owners Manual (in English) Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern 
to Mazda. All Authorized
Mazda Dealers have both the know ledge and tools to