2019 AUDI Q5 Owners Manual

80A012721BG
Audiconnect

Dataplans!)
Appliesto:vehicleswith dataplans
Requirement:YoumusthavearegisteredmyAudi
accountatwww.audiusa.com/myaudi.Yourvehi-
clemustberegisteredinyourmyAudiaccount.
Youcanpurchasedataplansatwww.audiusa.
com/myaudi.

ZAWARNING
Alwaysfollow theinformationfoundin>AA
inGeneralinformationonpage192.
@)Note
Alwaysfollowtheinformationfoundin>@®in
Generalinformationonpage192.
(i)Tips
—Pleasenotethatanyvehiclepassengercan
deletetheSIMowner.
— Theassociatedvehicleisnotautomatically
deletedfromthecustomerportalforthe
cellphoneserviceproviderwhenyoudelete
theSIMownerinthevehicle.Ifsellingyour
vehicle,youshoulddeletethevehiclefrom
thecustomerportalforthecellphoneserv-
iceprovidertoavoidbeingchargedforaddi-
tionalpurchases.

DataPrivacy
Appliesto:vehicleswithAudiconnectInfotainment
AUDIAGcollects,uses,storesandsharesyour
personalinformation,suchascontactdata,vehi-
cledata,usagedata,drivingdataandprecisege-
olocation,inordertoprovideyouwiththeprod-
uctsandservicesyouhavepurchasedorrequest-
Troubleshooting
Appliesto:vehicleswithAudiconnectInfotainment
Theinformationthatfollowslistssometrouble-
shootingoptions.Theydependontheequip-
ment.

))_Notavailableineverymarket.
ed,andforanumberofotherpurposes,forex-
ample,totrackqualityissues,toperformance
andsafety,tomeetourinternalcomplianceorle-
galrequirementsandtomarkettocustomers
andpotentialcustomers.Foramorecomplete
listofthedatawecollect,howweuseitandwith
whomweshareit,pleasevisityourAudination-
al/salesregionwebsiteatwww.audi.com.
Thecollection,useandsharingmayvarydepend-
ingonyourmodelandmodelyear,yoursubscrip-
tionstatus,ortheserviceoffering.Forexample,
collection,useandsharingmayvarybetweenAu-
diconnectservices,ifyouhavedesignatedakey
user,orifyouaredrivingamodelequippedwith
persistentdatalogging.Please reviewthecom-
pletePrivacyStatementtounderstandourdata
handlingpracticeswithrespecttoaparticular
service.
Youcanfindadditionalinformationaboutourda-
taprivacypracticesinyourMMI.

>Select:[MENU]button>Audiconnect>right
controlbutton>AboutAudiconnect.
Informationaboutourprivacypracticesincon-
junctionwiththemobileAudiconnectapplica-
tioncanbefoundintheApplication’sPrivacy
Statement.
Foradditionalinformationabouttheprivacy
practicesrelatingtoAudiconnect,myAudi,or
otherwebsites,applicationsoronlineservicesas
wellasyourobligationswithrespecttousing
theseservices,andforadditionalinformationre-
gardingAudiconnectterms andconditions,
pleasevisityourAudinational/salesregionweb-
siteatwww.audi.com.
199

Audiconnect
AudiconnectInfotainmentserv-|SomeAudiconnectInfotainmentservicesmustbeactivatedor
ices:individualAudiconnectInfo-|configuredthroughyourpersonalmyAudiaccountbeforeusing
tainmentservicesaregrayed outor|themforthefirsttime.Youcanfinddetailedinformationonline



notavailable.atwww.audiusa.com/myaudi.
Wi-Fihotspot:itisnotpossibleto|CheckifWi-FiisactivatedintheMMI>page198.
connectthroughWi-Fi.DeleteallexistingWi-Ficonnectionsonyourmobiledeviceand
restartit.

200

80A012721BG
Emergencycall

Emergencycall
Introduction
Appliesto:vehicleswithemergencycallfunction
Dependingonthe countryandthevehicleequip-
ment,thefollowing functionsmaybeavailable.
Withtheemergencycall,youcancallforhelpin
dangeroussituationsasquicklyaspossible.Use
thisfunctionwhenemergencyhelpisneeded
=>page201.
Withonlineroadsideassistance,youcanrequest
assistanceifthereisabreakdownoraminoracci-
dent>page202.
@Tips
— TheservicesareprovidedthroughaSIM
cardinstalledinthevehicle.Thecostofthe
callanddataconnectionsisincludedinthe
priceoftheservices.Servicesareprovided
assumingthatthecellphonenetworkre-
quiredfortheinstalledSIMcardisfunction-
ingandavailable foruse.Theavailableserv-
icessetbyAudiAGareonlyavailablewithin
thecellphonenetworkcoverageareafor
thecellphoneserviceprovider selectedby
AudiAG.
—Youcanfindwhatdatawillbetransferredat
www.audiusa.com.
—Theseservicescannot bedeactivatedusing
thesettingsintheInfotainmentsystem.
Emergencycall
Appliesto:vehicleswithemergencycallfunction
Anemergencycallisacombinationofdatatrans-
missionandaphonecall.Thedatatransmission
fromyourvehicleforwardsimportantinforma-
tion,suchasthevehicleandpositiondata,tothe
emergencycallcenter.
@)Tips
Theavailability oftheservicesofferedde-
pendsonthecountryandmaychangeinthe
future.
Makinganemergencycall
Appliesto:vehicleswithemergencycallfunction
Theemergencycallcanbemadetwodifferent
ways.

Fig.185Frontheadliner:coverfortheemergencycallbut-
ton
Requirement:theLED@)mustbegreen.
Manualemergencycall
Requirement:theignitionmustbeswitchedon.
>Tapthecover(4)toopenit.
>Pressandholdthe emergencycallbuttonuntil
theLED()blinksgreen.Theemergencycall
willbemade.
>Iftheemergencycallbuttonispressedbymis-
take,thenpressitagainimmediatelyandhold
ituntiltheLEDstaysgreen.Theemergencycall
willbecanceled.
Automaticemergencycall
Thevehicleelectricalsysteminitiatesanauto-
matic emergencycallundercertaincircumstan-
ces,forexampleifanairbagdeploys.TheLEDin
the emergencycallbutton(2)blinksgreen.The
emergencycallwillbe made.Itcannot becan-
celed.
TheLEDindicatesthestatusofthesystemasfol-
lows:
—Green-theemergencycallfunctionisavaila-
ble.
—Red-thereisamalfunctionintheemergency
callfunction.ContactanauthorizedAudidealer
orauthorizedAudiServiceFacility.Notethe
messagesabouttheavailability oftheemer-
gencyfunction>page202.
201

Emergencycall

—Off-theemergencycallfunctionisnotavaila-
ble,perhapsbecausenonetworkisavailable.
@)Tips
Iftheemergencycalliscanceledduetoa
poorconnection,thenthesystemautomati-
callytriestoconnectagain.
Appliesto:vehicleswithemergencycallfunction
303|Emergencycallfunction:malfunction!Re-
strictedfunctionality.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,the emergencycallfunctionisrestrict-
ed.Forexample,youcannotcalltheemergency
callcenter,butdatamaystill betransmittedun-
dercertaincircumstances.Drivetoanauthorized
AudidealerorauthorizedAudiServiceFacilityim-
mediatelytohavethemalfunctioncorrected.
&Emergencycallfunction:malfunction!Func-
tionunavailable.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,youcannotmakeanemergencycall.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
Onlineroadside
assistance
Appliesto:vehicleswithonlineroadsideassistance
Anonlineroadsideassistancecall)) isacombina-
tionofdatatransmissionandaphonecall.The
data transmissionfromyourvehicleforwardsim-
portantinformationtothe Audiservicecenter,
suchasthevehicleandpositiondata.

))Theavailabilityoftheservicesoffereddependsonthe
countryandmaychangeinthefuture.
202
Callingonlineroadsideassistance
Appliesto:vehicleswithonlineroadsideassistance

RAZ-0443



Fig.186Frontheadliner:onlineroadsideassistancebut-
ton
Callingonlineroadsideassistance
>Pressthebutton@).TheLEDinthebutton
turnsred.Theonlineroadsideassistancecall
willbemade.
>Ifyoupressthebutton@)bymistake,then
pressitagain.Or
>SelectandconfirmCancelorEndcallintheIn-
fotainmentsystem.
Audiincidentassistance
Aminoraccidentmaybedetectedbythevehicle
electricalsystem.Youhavethe optionofselect-
ingbetweenCallonlineroadsideassistanceor
Makeemergencycall.
>Selectoneoftheoptionsandconfirmitby
pressingthecontrolknob.
G)Tips
Iftheroadsideassistancecalliscanceleddue
toapoorconnection,thenthecallmustbe
madeagain.

80A012721BG
Navigation

Navigation
Openingnavigation
Appliesto:vehicleswithnavigationsystem
Thenavigationsystemdirectsyoutoyourdesti-
nation,aroundtrafficincidents,andonalterna-
tiveroutes,ifdesired.
Homeaddress
2)Gasstation
4
Senet

Fig.187Diagram:Enterdestinationmenu

>Pressthe [NAV/MAP]button.
TheEnterdestinationmenuisdisplayedafter
openingnavigation.Thefollowinginformation
canbedisplayedintheInfotainmentsystemdis-
play:
@Inputfieldforfreetextsearch....203
@Homeaddress.................205
@®Lastdestinations...............204
@Storedfavoritescos:ncesynewss205
Assoonasyouselectanentryfromthelist(de-
pendingonthevehicleequipment),thecorre-
spondingdestinationdisplaysasamappreview*
©fig.187.
Ifyouhaveconnectedamobiledevicetothe
MMI,yourdirectorycontactswillalsobelistedif
they havenavigationdataassignedtothem.
TheFavorites(4)>fig.187menuitemaswellas
thedirectory/contactsareonlyshowninthe En-
terdestinationmenuifyouhaveenteredoneor
morecharactersusingtheinputfield.
Switchingbetweendestinationentryandthe
map:

—Pressthe [NAV/MAP|buttonrepeatedlyuntil
themapisdisplayed.Or:Select:leftcontrol
button>Switchtomap.


ZAWARNING
— Thedemandsoftrafficrequireyourfullat-
tention.Alwaysreadthechapter
=page151,Trafficsafetyinformation.
—Obeyalltrafficlawswhendriving.
— Theroutecalculatedbythenavigationsys-
temisarecommendationforreachingyour
destination.Obeytrafficlights,stoppingre-
strictions,one-waystreets,lanechangere-
strictions,etc.
—Adjustthevolumeoftheaudiosystemso
thatsignalsfromoutsidethevehicle,such
aspoliceandfiresirens,can beheardeasily
atalltimes.

C)Note
Ifthedrivingdirectionsconflictwithtraffic
laws,obeythetrafficlaws.
G@)Tips
—SnowandobstructionsontheGPSantenna
or interferencecausedbytreesandlarge
buildingscanimpairsatellitereceptionand
affectthesystem'sabilitytodeterminethe
vehicleposition.Severaldeactivatedormal-
functioningsatellitescanalsointerruptGPS
receptionandaffectthesystem'sabilityto
determinethevehicleposition.
—Becausestreetnamessometimeschange,
thenamesstoredintheMMImayinrare
casesdifferfromtheactualstreetname.
Enteringadestination
Freetextsearchfordestinations
Appliesto:vehicleswithnavigationsystem
Withthefreetextsearch,youcanenterthenavi-
gationdestinationdataallatonceinanyorder
usingtheMMItouchcontrolpad*ortheletter/
numberspeller(forexample,20MainSt.,Los
Angeles).Likewise,youcansearchforpointsof
interest,contacts,previousdestinationsorfa-
voritestonavigatetothedesiredaddress.

Pressthe [NAV/MAP]buttonrepeatedlyuntilthe
Enterdestinationmenuisdisplayed>page203,
fig.187.

203
>

Navigation

>Pushthecontrolknobup.Theinputfieldisdis-
played@)&page203,fig. 187.
—Enteroneormoresearchtermsintotheinput
field.
—Ifavailable,confirmtheinputsuggestion*to
completetheentryorawordsuggestion*.See
=>page159,Letter/numberspeller.
—Turn thecontrolknobtotherighttochangethe
resultslist.
—Selectandconfirmadestinationfromthere-
sultslist.
Theroutedisplaysasanoverviewinthemap.
Routeguidanceisalreadyactive.
Narrowingthesearcharea
Allcountries/statesareselectedatthefactory
forthefreetextsearch.
—Select:therightcontrolbutton>
-Country/stateselection-intheinputfield1
=>page203,fig.187.
—Selectthecountryorstate(@)thatshould be
searchedforinthefreetextsearchinorderto
narrowthenumberof resultsandincreasethe
searchspeed.Theselectedentryinthecoun-
try/stateselectionisstored.Or:SelectAll
countries/states.
@Tips
— TheMMIinputsuggestionsdependonthe
lastnavigateddestinations.
—Upto50entriescanbestoredinthelast
destinationslist.
—Additionalinformationonfreetextsearches
canbefoundunder>page160.
Loadingpreviousdestinations
Appliesto:vehicleswithnavigationsystem
Yourlastdestinationsareautomaticallystored
andcanbeloadeddirectlyas adestination.
Requirement:adestinationwasalreadynavigat-
edto.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
the Enterdestinationmenuisdisplayed
=>page203,fig.187.
204
YourlastdestinationislisteddirectlyintheEnter
destinationmenuunderthehomeaddressand
identifiedwiththesymbol@)>page203,
fig.187.
—Selectandconfirmoneofthelastdestinations
fromthelist.
Deletingpreviousdestinations
—Selectoneofthelastdestinationsfromthelist.
—Select:rightcontrolbutton>Deletedestina-
tion>DeletethislastdestinationorDeleteall
lastdestinations.
Theselecteddestinationoralllastdestinations
is/aredeletedandnolongerdisplayedintheEn-
terdestinationmenu.
Enteringanaddress
Appliesto:vehicleswithnavigationsystem
As analternativetofreetextsearch,youcanal-
so enteranaddressinstages.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
theEnterdestinationmenuisdisplayed
=>page203,fig.187.
>Select:leftcontrolbutton>Enteraddress.

—Enteringadestinationusingacountry/state:
selectandconfirmCountry/state.Selectand
confirmacountryorstatedirectlyfromthelist.
Or:searchforacountryorstateusingtheinput
field.
—EnteringadestinationusingtheCity/ZIP
code:selectandconfirmCity/ZIPcode.Entera
cityoraZIPcode.Or:selectandconfirmacity
fromthelist.
—Selectandconfirmadditionaldetailsaboutthe
destinationsuchasStreet,Housenumberor
Downtown.
—Destinationentry usinga streetintersection*:
Requirement:youmustenterastreet.Select
andconfirmIntersection.Selectandconfirma
streetdirectlyfromthelist.Or:searchfora
streetusingtheinputfield.
—SelectandconfirmStartrouteguidance.

80A012721BG
Navigation

Selectingadestinationonthemap
Appliesto:vehicleswithnavigationsystemandMMItouch
Apointonthemapcanbeusedasthedestina-
tion.
—Adjustingthescale:turnthecontrolknobto
theleftorright.
—Activatingcrosshairs:pressthecontrolknob.
Thecrosshairsareshownonthemap.
—Movingthecrosshairs:movethecrosshairsto
thedestinationusingtheMMItouchcontrol
pad*>page156.
—Settingasdestination:pressthecontrolknob
whenthecrosshairsareshown.Selectandcon-
firmStartrouteguidance.
—Hidingthecrosshairs:pressthe[BACK]button.


Additionalinformationaboutthelocationof
thecrosshairs:whenyouselectmapcontentus-
ingthecrosshairs,adisplay ofavailableinforma-
tionappears(suchasstreetname,addressor
pointsofinterest)@>page212,fig.195.
Settingahomeaddress/favoriteasthe
CEL
Appliesto:vehicleswithnavigationsystem
Youcanquicklyandeasilystartrouteguidance
toyourhomeaddressusingthehomeaddress
function.Favoritesalloweasieraccesstofre-
quentlyuseddestinations.

>Pressthe LNAV/MAP]buttonrepeatedlyuntil
the Enterdestinationmenuisdisplayed
=>page203,fig.187.

Settingahomeaddressasthedestination
Requirement:ahomeaddressmustbestored
=>page210.
YourHomeaddressisshowndirectlyinthe Enter
destinationmenu@)>page203,fig. 187.
—Select:Homeaddress.
Settingafavoriteasthedestination
Requirement:afavoritemustbestoredasades-
tination>page211.
—Enteratleastthefirstthreelettersofthede-
siredfavoriteinthefreetextsearchinputfield.
ThefavoritesfoundareshownintheInfotain-
mentsystemdisplay@)>page203,fig. 187.
—Selectandconfirmthedesiredentry.
(i)Tips
—Additionalsettingsforthehomeaddress
canbefoundunder>page210.
—Additionalsettingsforthefavoritescan be
foundunder>page211.
SiegenRedhaCela)
directory
Appliesto:vehicleswithnavigationsystem

You cannavigatedirectlytodestinationsinthe
directory.
(oysters
(1)mesic
Lemale
MTomUeea
MOCCAaaome
Fig.188Possibledirectory/contacts
34°03°12.7°°N,118°14°43.2°°W

Requirement:anaddresswithnavigationdataor
anavigationdestinationmustalreadybeas-
signedtoacontact>page211.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
theEnterdestinationmenuisdisplayed
=>page203,fig.187.
>Select:leftcontrolbutton>Directory>acon-
tact.
Thedirectory/contactsareshowninalphabetical
orderandaremarkedwithsymbolstoindicate
thestoragelocation:
@Businessaddress
@Privateaddress
@®Businessdestination
@)Privatedestination
—Selectandconfirm an addressoradestination.
Whenyouhaveselectedadestination,the
routeguidancecanbestarteddirectly.
—Checktheaddressinputagainwhenselecting
anaddress.
205

Navigation

—ThenselectandconfirmStartrouteguidance.
Additionaldirectoryfunctionsinthenavigation
systemcanbefoundunder>page211.
@)Tips
—Addressesthathavebeenimportedfrom
yourmobiledeviceintotheMMIcanalsobe
usedasadestination.
—If acontactisgrayed outinthedirectory,
thiscontacthasneitheradestinationnoran
addressassignedtoit.
olelmneat)
Appliesto:vehicleswithnavigationsystem

>Pressthe LNAV/MAP]buttonrepeatedlyuntil
the Enterdestinationmenuisdisplayed
=>page203,fig.187.
>Select:leftcontrolbutton>Pointsofinterest.

—Changingthesearcharea:selectandconfirm
Searcharea>asearchareafromthelist.
Thefollowingsearchcategoriesareavailable:
Nearby:pointsofinterestcanbeselectedfrom
differentcategories.Thepointsofinterestare
listedstartingfromtheimmediatevicinityofthe
vehicleuptoaradiusofapproximately124miles
(200km).
Alongtheroute:pointsofinterestalongthe
routecanonlybeselectedduringactiveroute
guidance.Thepointsofinterestarelocateddi-
rectlyalongorintheimmediatevicinityofthe
calculatedroute.Thepointsofinterestcanlike-
wisebeselectedfromvariouscategories.Forex-
ample,youcansearchforahotelorparkinglot
atthedestination.
Neardestination/Nearstopover:pointsofinter-
estnearadestinationorastopover canonlybe
selectedduringactiverouteguidance.Thepoints
ofinterestcanlikewisebeselectedfromvarious
categories.Forexample,youcansearchforaho-
telorparkinglotatthedestination.
In anewcity:selectacountry/stateorsearchin
anewcity.Enterthenameofthedesiredcity.
Points ofinterestcanbeselectedfromvarious
categories.Thisfunctionallowsyoutosearchfor
206
points ofinterestinanycityregardlessoftheac-
tiverouteguidanceorthevehicleposition.
—Searchingforthenameofapointofinterest
intheselectedsearcharea:Select:Findentry
>Enter pointofinterest.Enterthenameofthe
pointofinterest.
—Searchingforapointofinterestinaspecific
category:selectSelectcategory.Selectand
confirmacategorysuchasRestaurants.
(i)Tips
—Distancestopointsofinterestaredisplayed
asastraight-linedistancefromyourcurrent
location.Theactualdistancefromyourcur-
rent locationtothepointofinterestisup-
datedautomatically.Thelistofpointsofin-
terestthatwerefoundisnotresortedwhen
thishappens.
—Theremaybeentriesinthelistthatcannot
bedisplayedcompletelyduetotheirlength.
Selectthecorrespondingentryfromthelist.
Select:rightcontrolbutton>Showdestina-
tiondetails.Detailedinformationforthese-
lectedentryinthelististhendisplayed.
Onlinepointofinterestsearch(online
search)
Appliesto:vehicleswithnavigationsystem andAudiconnect
Infotainment
You cansearchforpointsofinterestontheInter-
net.
Requirement:TherequirementsforAudiconnect
Infotainmentmustbemet>page192.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
theEnterdestinationmenuisdisplayed
=>page203,fig.187.
>Select:leftcontrolbutton>Onlinesearch.The
searcharealastsetisdisplayedintheinput
field.

—Changingthesearcharea:select:rightcontrol
button>Selectsearcharea.
—Searchingforonlinedestinationsinthese-
lectedsearcharea:enteranewcity/stateif
necessary.Enterthesearchterm,suchashotel.
Pressthecontrolknob.Selectandconfirm an
onlinedestinationfromthelist.