2019 AUDI Q5 service reset

80A012721BG
Tableofcontents

Electromechanicalsteering,Dynamic
steering...6...eeeeeeeeeeee
Allwheeldrive(quattro)..............
Energymanagement.................
Noticeaboutdata recordedbytheEvent
DataRecorderandvehiclecontrol
Infotainmentsystem............
MultiMediaInterface............
Trafficsafetyinformation.............
Introduction...............00eeeeee
MMIOn/Offknobwithjoystickfunction. .
Infotainmentsystemdisplay..........
MMIoperation...............00.0005
MMItouch:¢ =sxe2 =aeses=¢sew3 ¢ee
Controlknobwithjoystickfunction.....
Shortcutkeys.........-..eeeeeee eee
Letter/numberspeller................
Preetextsearchwsuseexavis2 xaminesaose
MenusandSymbols..............0005
Multifunctionsteeringwheel....
Introduction............0.0000eee
Voicerecognitionsystem........
Operating.........2.0...ceeeeeeee
Commandoverviewinformation........
COMMANAS«serinesosreeseearwes asareeve
Externalvoiceoperation..............
TeteOMGe:soceceoeereseaeas©wens
Introduction...........eeeeee eeeeee
Usingthe Audiphonebox.............
Usingthetelephone..................
FaVOritessaxsscame¢ ¢macny3 §Banas3 xears
MGSSAQCSrvs«xssemesooonoses2 9mee& 8oes
Listeningtovoicemail.............00.
Directory.............000.0020.
Additionalsettingsscana«causaecesara
Troubleshooting................0000-
PtCOMIMBCE|.cesvecs5 essssvesovsewsw 8oa192
Generalinformation................-192
AudiconnectInfotainment............193
AudiconnectInfotainmentservices.....193
Audiconnectvehiclecontrolservices....195
SGLtinGSzeus¢ »eses¢see5:eeeGeee197
DatacPrivaeyisisscae+veinaomeiow 6on199
Troubleshooting..............--000e-199
Emergencycall...................201
Introduction........0.ceceeeeeee201
Emergencycall...................00.201
Onlineroadsideassistance............202
Navigation........................203
Openingnavigation..................203
Enteringadestination................203
Personalrouteassistance.............209
Alternativeroutes...............000.210
Additional’settings«sess«+aon«3saves«210
1)212
SatelliteMap.«:sess:eecgs2seeeeeex215
Mapiupdatels«cscs2 5swan¥6were2 9eres216
Trafficinformation.................0-217
Troubleshooting.........seeeeeeereee219
Radio.............
0...eeeeeeee220
Openingtheradio............-......220
Radiofunctions«4.56 secresseesescows221
Radiomenu..........--...00.eeeeee223
Presets...0.2...ceececeeee eee eee223
Additionalsettings.................-223
Troubleshootingweisscsverso6weeooere224
Media»ccs« =sees¢¢peesspeeepees225
TMtROGUELIONE.«2encom2xwusoxtence@ HeeRe225
Notes.....ceeeeeeee225
Média‘drives;sees< «see5sseeesvees226
Bluetoothaudioplayer...............228
Wi-Fiaudioplayer................04.229
OnlinemediaandInternetradio........230
Multimediaconnections..............231
Playingmedia........0.eeeeeeeeee234
Additionalsettings................0.237
Supportedmediaandfileformats......240
Troubleshooting................00005241

80A012721BG
Driving

—Theparkinglockwasreleasedusingtheemer-
gencyrelease>page89.Or
—Theparkinglockcannolongerbeengaged.
DrivetoanauthorizedAudidealerorauthor-
izedAudiServiceFacilityimmediatelytohave
themalfunctioncorrected.
Moveselectorlevertoautomaticposition
Thereisamalfunctioninthetiptronicmode.End
tiptronicmodebypushingtheselectorleverto
theleftintothe"D/S"position.
Parkinglockemergencyrelease
>Keepthebrakepedalpressedandengagethe
followingselectorleverpositionsoneafterthe
other:"N","D"andbackto"N".
>Turn theengineoffagain.
>Graspthe socketwrenchwithbothhandsand
carefullypullitupwardtoremove.
>Installthecover.
Iftheparkinglockisreleasedwiththeemergen-
cyrelease,thefs]indicatorlightturnsoninthe
instrumentclusterand“N”isengaged.The mes-
sageDangerofrollingaway!Pnotpossible.
Pleaseapplyparkingbrakealsoappears.


B4M-0189
@
@)

Fig.93Driver'ssidefootwell:releasingtheparkinglock
usingtheemergencyrelease
Theemergencyreleaseislocatedunderthefloor
matonthedriver'sside.Readandfollowtheim-
portantinstructionsabouttowing>page364.
Releasingtheparkinglockusingthe
emergencyrelease
>Set theparkingbraketosecureyourvehicle
fromrollingaway.Ifthisisnotpossible,secure
yourvehiclefromrollingusinganothermeth-
od.
>Prythecoveroffatoneoftheopeningsusing
thescrewdriverfromthevehicletoolkit.
>Insertthe socketwrenchfromthevehicletool
kitintotheopening>fig.93.
>Turn thesocketwrenchclockwise(4)untilit
stopsandpressitdownward(2)untilitlocksin-
toplace.
>Leavethe socketwrenchinserted.
Resettingtheparkinglock
>»Pressthebrake pedalandstarttheengine.
ZA\WARNING
—Theparkinglockmustbereleasedusingthe
emergencyreleasebeforetowingthevehi-
cley
— Theparkinglockmayonlybereleasedusing
the emergencyreleaseiftheparkingbrake
isset.Ifit isnotworking,securethevehicle
fromrollingusingthebrakepedalorother
suitablemeans,suchasblockingafrontand
arearwheel.Anunsecuredvehiclemayroll
away,whichincreasestheriskofanacci-
dent.
—Onlyactivatetheemergencyreleasewhile
onalevelsurfaceoraslightslope.
—Toreducetheriskofanaccident,youmust
notdrivewhentheemergencyreleaseisac-
tivated.

©Note
Duetotheriskofdamage,carefullyremove
the socketwrenchwhenyouresettheparking
lock.
89

Audiconnect

services.Thecellphonenetwork,forexam-
ple,mustbeavailabletouse theseservices.
Appliesto:vehicleswithAudiconnectvehiclecontrol
ForsomeAudiconnectvehiclecontrolservices,
thevehicleownermustbesetupasthekeyuser.
Setkeyuser
Requirement:akeyusermustnotbesetyet.The
ignitionmustbe switchedon.
>Tosetakeyuserforthevehicle,youwillneeda
myAudiaccount.Registeratwww.audiusa.
com/myaudi.
>Linkyourvehicletotheaccountatwww.
audiusa.com/myaudiandthenverifyyour
myAudiaccountimmediatelyinordertouse
the Audiconnectvehiclecontrolservices.
>YoucanalsoverifyyourmyAudiaccountlater.
Loginatwww.audiusa.com/myaudiwithyour
accessinformationandverifyyourmyAudiac-
countinusermanagementusingtheverifica-
tionprocessthatisgiven.
>Select:[MENU]button>Audiconnect>ifnec-
essary,Displayavailablefunctions>rightcon-
trolbutton>Audiconnectusermanagement>
Keyuser>Set keyuser.
>EnteryourmyAudiusernameandthe10-digit
vehiclecode=page29.Thekeyuserisset.You
havetherightstouse the Audiconnectvehicle
controlservices>page196aswellastheabili-
tytomanageothervehiclefunctionsandany
otherusers.


Resettingtheprimaryuser
Ifyouremovethekeyuser,allotherusersand
theirauthorizationswillbedeleted.Itwillno
longerbepossibletouse the Audiconnectvehi-
clecontrolservices.
Requirement:akeyusermustbeset.Theignition
mustbe switchedon.

Select:[MENU]button>Audiconnect>right
controlbutton>Audiconnectusermanagement
>Keyuser>Resetkeyuser.

196
UsingthemyAudiapp
>InstallthemyAudiapponyourmobiledevice
andloginwithyouraccessinformation.
(i)Tips
—Ifyousellyourvehicle,resetthekeyuser
andrestoreallsettings tothefactoryde-
faultsettings>page246.
—Itmayalsobenecessarytoenteryour4-
digitmyAudiPINwhenaccessingsomeAudi
connectvehiclecontrolservices.
—Storethevehiclecodeinasecureplace.It
maybenecessarytore-enterthevehicle
code.
—Payattentiontoupper-andlower-caselet-
terswhenenteringthevehiclecode.
—Ifyoudonot havethe10-digitvehiclecode,
contactanauthorizedAudidealerorauthor-
izedAudiServiceFacility.
Additionaloptions
Appliesto:vehicleswith Audiconnectvehiclecontrol
Licensesubscription
Thevalidityandexpirationdateofyoursubscrip-
tionsaredisplayed.Whenthisfunctionisactivat-
ed,youwillbenotifiedbeforeyoursubscription
expires.

MENU Select:button>Audiconnect>Display
availablefunctions>rightcontrolbutton>Li-
censesubscription.

Warninglevels
Requirement:theprimaryusermusthavesetone
ormorewarninglevels.Secondaryuserscanonly
seeifawarninglevelisactiveornot.

MENU Select:button>Audiconnect>right
controlbutton>Alerts.
Services
Appliesto:vehicleswith Audiconnectvehiclecontrol

Dependingonthecountryandthevehicleequip-
ment,thefollowingservicesmaybeavailable:>

Media

—Thestatusofthedeletingprocessisshownin
theMMI.Jukeboxplaybackstopsduringthede-
letingprocessandstartsagainautomatically
oncethedeletioniscomplete.
@)Note
Donotimportaudio/videofileswhentheen-
gineisturnedoffbecausethiswilldrainthe
vehiclebattery.
@)Tips
—TracksfromaudioCDscannotbeimported
totheJukeboxforlegalreasons.
—Filesthathavealreadybeenimportedare
automaticallyrecognizedandcannotbe
copiedtotheJukeboxagain.
—Itisnotpossible toplay audio/video*files
intheCD/DVD*drivewhileimportingthem.
— TheJukeboxdoesnotprovidean export
functionduetolegalreasons.
—Filesortrackswithoutadditionalstoredin-
formationarelistedasUnknown.Audirec-
ommendsaddingadditionalinformation
(such asID3tags)toaudiofiles.
—ResettheJukeboxtothefactorydefaultset-
tingswhensellingyourvehicle>page246.
Bluetoothaudioplayer
Appliesto:vehicleswithBluetoothaudioplayer
WiththeBluetoothaudioplayer,youcanplay
musicwirelesslyfrom yourBluetooth-capable
device(suchasacellphone)throughtheMMI.
Requirement:thevehiclemustbestationaryand
theignitionmustbe switchedon.TheBluetooth
settingswillopenonyourmobiledeviceduring
theconnectionsetup.TheBluetoothfunctionand
visibilityoftheMMI>page248andmobilede-
vicemustbe switchedon.TheBluetoothaudio
player>page248mustbe switchedoninthe
MMI.
—ConnectingaBluetoothplayer:pressthe
MEDIA]button.Presstheleftcontrolbutton
untilthesourcesoverviewisdisplayed.Select
andconfirmBluetoothaudioplayer@)
=>page234,fig.211.


228
—Ifnecessary,selectandconfirm,Notconnected
>ConnectBluetoothaudioplayer.TheBlue-
toothdevicesearchstarts.Followtheinstruc-
tionsintheMMI.
—SelectandconfirmthedesiredBluetoothdevice
fromthelist.TheMMIgeneratesaPINforthe
connection.
—SelectandconfirmYes.
—EnterthePINforconnectingonyourBluetooth
device.Or:ifthePINisalreadydisplayedon
yourBluetoothdevice,confirmitintheBlue-
toothdeviceandintheMMI.Thetimeallowed
forenteringthePINislimitedtoapproximately
30seconds.
Themediaisstartedandoperatedthroughthe
mobiledeviceortheMMI,dependingonthede-
vicebeingused.
(i)Tips
—Checkforanyconnectionrequestsonyour
Bluetoothdevice.
—MultipleBluetoothaudioplayerscan be
connectedtotheMMI,butonlyonemobile
devicecanbeactive.
—BluetoothprotocolsAVRCP(1.0/1.3/1.4)
andA2DParesupported.
—NotethevolumesettingonyourBluetooth
device.Audirecommendssettingyourmo-
biledevicetothemaximumvolumewhen
usingitasaBluetoothaudioplayer.
— Thesupportedmediafunctions(suchas
shuffle)dependontheBluetoothdevicebe-
ingused.
—Formoreinformationonsupporteddevices,
visitwww.audiusa.com/bluetoothorcon-
tactanauthorizedAudidealerorauthorized
AudiServiceFacility.

80A012721BG
Media

thiscase,resettheMediasettingsbackto
Factorysettings>page246.
—VideoplaybackthroughtheAudimusicin-
terfaceisonlysupportediftheconnected
deviceisrecognizedasaUSBstoragedevice
(forexampleaUSBstick).Appledevicesand
MTPdevices(such assmartphones)arenot
recognizedasUSBstoragedevices.
—iPod oriPhonemalfunctionsalsoaffectthe
operationoftheMMI.ResetyouriPodor
iPhoneifthishappens.
—AudirecommendsupdatingtheiPod or
iPhonesoftwaretothelatestversion.For
importantinformationonoperatingyour
iPod oriPhone,refertotheuserguidefor
thedevice.
— TheUSBadapteronthe Audimusicinter-
facewillsupportiPodtouchoriPhonedevi-
cesfromthe5thgenerationornewerwith
thelightningconnector.
—Formoreinformationaboutthe Audimusic
interfaceandsupporteddevices,checkthe
Audidatabaseformobiledevicesatwww.
audiusa.com/mp3orcontactanauthorized
AudidealerorauthorizedAudiServiceFa-
cility.
USBchargingportsintherear
Appliesto:vehicleswithUSBchargingportsintherear
Youcanchargethebatteryon yourmobiledevice
throughaUSBchargingport.
TwoUSBchargingportsarelocatedatthebackof
thecenterconsole.
—USBadapter:referto>page231,USBadapter
forAudimusicinterfaceorUSBchargingport.
—ChargingamobiledeviceusingtheUSB
adapter:connectyourmobiledevice toaUSB
chargingportusingasuitableUSBadapter.
—Disconnectingamobiledevicefromthecharg-
ingport:removetheUSBadapterfromtheUSB
chargingport.
—Disconnectingmobiledeviceswith anApple
Dockconnector:removetheAppleDockcon-
nectorfromtheAppledevicewiththerelease
tabspressedin.

ZAWARNING
Drivingrequiresyourcompleteandundivided
attention.Asthedriver,youhavecompletere-
sponsibilityforsafetyintraffic.Neveroperate
yourmobiledeviceswhiledriving,because
thisincreasestheriskofanaccident.
@)Note
Extremelyhighorlowtemperaturesthatcan
occurinsidevehiclescandamagemobiledevi-
cesand/orimpairtheirperformance.Never
leavemobiledevicesinthevehicleinex-
tremelyhighorlowtemperatures.
G)Tips
—Inpreparationatthetimeofprinting.
—Alwaysfollowtheinformationfoundin
=>page59.
—Whenyouswitchtheignitionoff,theUSB
portsarestillsupplied withpoweruntilthe
energymanagementintervenes.

—DonotuseanyadditionalUSBextensionca-
blesoradapterstoconnectmobiledevices
totheUSBchargingport thathavealready
beenconnectedbyaUSBadapter.Usingan
additionaladapterorUSextensioncable
mayimpairfunctionality.
— USBhubsarenotsupported.
—Refertothemanufacturer'soperatingman-
ual forimportantinformationregardingthe
operationofyourmobiledevice.
—Correctfunctionofallmobiledevicescan-
notbeguaranteed.
—Thevehiclebatterydrainswhenmobilede-
vicesareturnedonbuttheengineisoff.
Tat)eaedeSelaCol
Appliesto:vehicleswith Rear SeatEntertainmentpreparation
TheRear SeatEntertainmentpreparationin-
cludescablesandamountforAudiEntertain-
mentmobileinthedriver'sandfrontpassenger's
seatbackrests.
ThesuitableAudiEntertainmentmobileRear
SeatEntertainmentpackageisavailablethrough
AudiGenuineAccessories.
233
>

Systemsettings

—Listofdevicesalreadypaired:selectyourcell
phonefromthelistofallthecellphonesthat
arealreadypaired.
Audismartphoneinterface
Appliesto:vehicleswithAudismartphoneinterface
—Connectyourcellphonetothe Audimusicin-
terface>page231usingaUSBadapter
=>page231,fig.209.
—Selectyourcellphonefromthelistofcell
phonesthathavealreadybeenconnected.
PelelaCe]MeyLatour
Dependingontheselectedfunction,youcanuse
therightcontrolbuttontoaccesstheavailable
additionaloptionsintheconnectionmanager.
DeleteBluetoothdevice*
Theselectedcellphone/mobiledeviceisdiscon-
nectedfromtheMMIandisremovedfromthe
listofalldevicesthatarealreadypaired.
ShowBluetoothprofiles*
YoucanConnectorDisconnecttheHandsfree,
Messages’,Directory/contactsandBluetooth
audioplayerprofilesseparately.
Bluetoothsettings*
—Bluetooth:selectandconfirmasettingforthe
Bluetooth
connectionvisibility.SelectVisible
fortheMMItobevisibletootherdevices.Se-
lectInvisiblefortheMMItonotbevisibleto
otherdevices.However,itisstillpossibletoes-
tablishaBluetoothconnectionwithpairedde-
viceswhenthevisibilityisswitchedoff.Select
Offtoturnvisibilityoff.ThenaBluetoothcon-
nectionisnotpossible.
—Bluetoothaudioplayer:whenthisfunctionis
switchedon,theBluetoothaudioplayeris
availableasasourceintheMediamenu.
—Bluetoothname:theMMIBluetoothname(for
example"AUDIMMI")isdisplayedandcanbe
changed.
Onlinesettings*
—Datausagecounter:theamountofdatapack-
etsthataresentandreceivedthroughtheMMI
248
isdisplayed.Youcanresetthedatausageinfor-
mationtozerousingtheResetdatacounter
option.
—Networkstatus:themobilenetworkprovider
fordataserviceaswellasthenetworkstatus
aredisplayed.
Wi-Fisettings*
See>page198,Wi-Fisettings.
Storingasadefaulttelephone
Appliesto:vehicleswithtelephone
Requirement:amobiledevicemustbeconnected
totheMMI>page177.
WhenthemobiledeviceisinrangeandtheBlue-
toothfunctiononthemobiledeviceandinthe
MMLisswitchedon,thismobiledevicewillbe
givenpriorityovertheotherBluetoothdevices
andwillbeconnecteddirectlytotheMMI.The
connectedmobiledeviceisdisplayedfirstinthe
devicelist.
Networksettings*
—Login:youcanchoseanAutomaticloginto
yourcellphoneserviceprovider'snetwork,or
youcanchooseaManualloginfromthelistof
availablenetworks.
—Networkselection:availablenetworksinthe
presentlocationcan beselectedundernetwork
selection.Thisfunctionisonlyavailableforthe
Manualloginsetting.
AppleCarPlaysoundsettings/AndroidAuto
soundsettings
Appliesto:vehicleswith Audismartphoneinterface
See>page249.
AboutAppleCarPlay/AboutAndroidAuto
Appliesto:vehicleswith Audismartphoneinterface
Hereyouwillfindlegalinformationregardingthe
useofAppleCarPlayorAndroidAutoandinfor-
mationaboutdevice-specificdataexchange.
DeleteAppleCarPlaydevice/DeleteAndroid
Autodevice
Appliesto:vehicleswithAudismartphoneinterface
Requirement:yourcellphonemustnotbecon-
nectedtotheAudimusicinterfacewithaUSB
adapter.

80A012721BG
CheckingandFilling

Windshieldwasher
system

B4M-0135}

Fig.263Enginecompartment:washerfluidreservoircap
ThewindshieldwasherfluidreservoirScontains
thecleaningsolutionforthewindshieldandthe
headlightwashersystem*>page314,fig.258.
Thereservoircapacitycan befoundin
=>page372.
Toreducetheriskof limescaledepositsonthe
spraynozzles,usecleanwaterwithlowamounts
ofcalcium.Alwaysaddwindowcleanertothewa-
ter.Whentheoutsidetemperaturesarecold,an
anti-freezingagentshould beaddedtothewater
sothatitdoesnotfreeze.
@Note
—Theconcentrationofanti-freezingagent
mustbeadjustedtothevehicleoperating
conditionsandtheclimate.Aconcentration
thatistoohighcanleadtovehicledamage.
—Neveraddradiatoranti-freezeorotheraddi-
tivestothewasherfluid.
—Donotuseaglasscleanerthat contains
paintsolvents,becausethiscoulddamage
thepaint.
Serviceintervaldisplay
Theserviceintervaldisplaydetectswhenyourve-
hicleisdueforservice.
Checkingserviceintervals
Youcanchecktheremainingdistanceortimeun-
tilthenextoilchangeornextinspectioninthe
Infotainmentsystem.

>SelectintheInfotainmentsystem:the[MENU
button>Vehicle>leftcontrolbutton>Service
&checks>Serviceintervals.

Resettingtheindicator
AnauthorizedAudidealerorauthorizedAudi
ServiceFacilitywillresettheserviceintervaldis-
playafterperformingservice.
Ifyouhavechangedtheoilyourself,youmustre-
settheoilchangeinterval.

>SelectintheInfotainmentsystem:the[MENU
button>Vehicle>leftcontrolbutton>Service
&checks>Serviceintervals>Resetoilchange
interval.

Ifanoilchangeorinspectionisdue,youcanac-
cessitintheInfotainmentsystem.Thedisplay
worksintwostages:
—Servicereminder:afteracertaindistanceis
driven,amessageappearsintheinstrument
clusterdisplayeverytimetheignitionisswitch-
edon.Theremainingdistanceandtimeisdis-
playedbriefly.
—Servicedue:ifyourvehiclehasreachedaserv-
iceinterval,amessageappearsbrieflyafter
switchingtheignitionon.
CG)Note
—Onlyresettheoilchangeindicatoriftheoil
waschanged.
—Followingtheserviceintervalsiscriticalto
maintainingtheservicelifeandvalueof
yourvehicle,especiallytheengine.Evenif
themileageonthevehicleislow,donotex-
ceedthetimeforthenextservice.
323