2019 AUDI Q5 Owners Manual

80A012721BG
Telephone

Certaintelephonefunctionsare
grayedoutornotavailable.
Thetelephonefunctionsdependonthemobiledeviceservicepro-
viderandthemobiledeviceyouareusing.Youcanobtainmorein-
formationfromyourcellphoneserviceprovider,inyourcellphone
userguideorinthedatabaseformobiledevicesatwww.audiusa.
com/bluetooth.

Sometelephonefunctionsmay
beswitchedoffornotavailable,
eventhoughthemobiledeviceis
supported.

Oncorporatephones,someBluetoothsettingsmaynot becom-
patibleorthecellphoneBluetoothfunctionmaybedeactivated.
Youcanobtainmoreinformationfromyoursystemadministrator.

191

Audiconnect

Audiconnect
Generalinformation
Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
—AudiconnectInfotainment
—Audiconnectvehiclecontrol
YoucanalsofindmoreinformationonAudicon-
nect
onlineatwww.audiusa.com.

ZA\WARNING
—Toreducetheriskofanaccident,onlyuse
Audiconnectserviceswhenroadandtraffic
conditionspermit.Alwaysreadandfollow
the
notesin>page151,Trafficsafetyinfor-
mation.
—Itisonlysafe tousetablets,laptops,mobile
devicesandothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Alsoreadthewarningsinthechapter
=page270,Frontairbags.
—Toreducetheriskofanaccident,use theAu-
diconnectInfotainmentserviceswithaWi-
Fihotspotonlyintherearseatwhentheve-
hicleisinmotion,oronlywhenthevehicleis
stationary.

@)Note
—Appliesto:embeddedSIMcardusage:The
connectioncostsofAudiconnectInfotain-
mentservicesareincludedinthepriceof
AudiconnectInfotainmentduring thesub-
scriptionperiodwithsomeexceptions.
Pleasenotethattheremaybeadditional
chargeswhenusingsomeservices.Forex-
ample,thisapplies toInternetradio/
podcastsorforInternetconnectionsand
192
servicesthatusetheWi-Fihotspot,suchas
onlinemediasources.Dependingonthe
country,dataplansmayneedtobepur-
chasedfortheseservices>page199.For
additionalinformation,seewww.audiusa.
com/myaudi.
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeature dependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdependingonyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.
—Youareresponsibleforallprecautionstaken
fordataprotection,anti-virusprotection,
andprotectionagainstlossofdataonmo-
biledevicesthatareused,forexample,to
accesstheInternetthroughtheWi-Fihot-
spot.
G)Tips
—Theavailabilityofservicesdependsonthe
subscription.
—AUDIAGprovidesaccesstoservicesfrom
thirdpartyproviders.Permanentavailability
cannotbe guaranteed,becausethatde-
pendsonthethirdpartyprovider.
—Useofthemostup-to-datemobilenetwork
standardisnotavailableineverycountry.
ContactanauthorizedAudidealeror au-
thorizedAudiServiceFacilityoryourcell
phoneserviceproviderforadditionalinfor-
mation.
—AudiconnectInfotainmentservicesareonly
availablewithinthecellphonenetworkcov-
eragefromyourcellphoneserviceprovider.
—Availability,scope,providers,screendisplay,
andcosts ofservicesmayvarydependingon
thecountry,model,modelyear,enddevice
andrates.

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Audiconnect

Audiconnect
Infotainment
Appliesto:vehicleswithAudiconnectInfotainment
WithAudiconnectInfotainmentservices,online
informationistransmitteddirectlytothevehicle.
AnInternetconnectionisrequiredtouseAudi
connectInfotainment.Dependingonthecountry
andthevehicleequipment,thefollowingoptions
maybeavailable:
—EmbeddedSIMcard

ZAWARNING
Alwaysfollowtheinformationfoundin>A\
inGeneralinformationonpage192.
@)Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.
EmbeddedSIMcard
Appliesto:vehicleswithAudiconnectInfotainmentandan
embeddedSIMcard

ThedataconnectionforAudiconnectInfotain-
mentservicesismadethroughanembeddedSIM
card(eSIMcard)thatisinstalledinthevehicle.
Youcanuse theAudiconnectInfotainmentserv-
icesimmediately.
@)Note
Alwaysfollowtheinformationfoundin>@®in
Generalinformationonpage192.
Audiconnect
Infotainmentservices
Configuration
Appliesto:vehicleswithAudiconnectInfotainment
Requirement:yourvehiclemustbeconnectedto
theInternet>page193.
SomeAudiconnectInfotainmentservicesmust
beconfiguredthroughyourpersonalmyAudiac-
countbeforeusingthemforthefirsttime.
>Registeratwww.audiusa.com/myaudi.
>AddyourvehicletoyourmyAudiaccount.
>Select:[MENU]button>Audiconnect>right
controlbutton>Login.
>LogintomyAudiinthevehicleusingyoure-
mailaddressandpassword.
(i)Tips
—ForsomeAudiconnectInfotainmentserv-
ices,youmayalsohavetoenteryourmyAu-
diaccessinformationwhenaccessingserv-
icesintheMMI.
—SomeAudiconnectInfotainmentservices
mustbeactivatedatwww.audiusa.com/
myaudi.
—Regardlessofthekeyuserandadditional
users,youcanonlyconnectonemyAudiac-
counttoyourvehicle.
—Tomakeloggingineasierinthevehicle,you
willreceivean8-digitmyAudiPINasanal-
ternative toyourmyAudipasswordafteryou
havecreatedamyAudiaccount.
—Fordetailedinformationonconfiguration,
visitwww.audiusa.com/myaudi.
AccessingAudiconnectInfotainment
Appliesto:vehicleswithAudiconnectInfotainment



>Select:the[MENU]button>Audiconnect.
AlistofalloftheavailableAudiconnectInfotain-
mentservicesisshownontheInfotainmentsys-
temdisplay.
YoucanalsofiltertheAudiconnectInfotainment
servicesbycategory:
>Select:[MENU]button>Audiconnect>left
controlbutton>forexample,Navigationfor
theAudiconnectInfotainmentservicesinthe
navigationmenu.
ETtae(ear)
Appliesto:vehicleswith AudiconnectInfotainment


>Select:[MENU]button>Audiconnect>desired
AudiconnectInfotainmentservice>rightcon-
trolbutton.

DependingontheequipmentandtheAudicon-
nectInfotainmentserviceselected,thefollowing
basicfunctionsmaybeavailable:>
193

Audiconnect

Saveaspreview
YoucanalsoseeapreviewoftheselectedAudi
connectInfotainmentservicesontheAudicon-
nectInfotainmenthomepage.
Showonmap
Youcanshowselectedcontentsonthemapand
usethemforrouteguidance.
Login
See>page193.
Readout)
YoucanallowtheMMItoreadouttheselected
contents.
Call
If aphonenumberwasassignedtoanentry,you
cancallthenumber,forexampleto reservetick-
ets.
Refresh
ThecontentsfortheselectedAudiconnectInfo-
tainmentservicearerefreshed.
Startrouteguidance
If alocationwassavedwithanentry,youcan use
itasthenavigationdestination.Routeguidance
startsimmediately.
Changesearcharea
Thesetsearchareacanbechangedatanytime.
Additionalinformationonsearchareascan be
foundunder>page206.
ClosingAudiconnectInfotainmentservices
Regardlessofthefunctionselected,youcan
closean AudiconnectInfotainmentserviceat
anytimeandreturn tothehomescreen.
Services
Appliesto:vehicleswithAudiconnectInfotainment
Dependingonthecountryandthevehicleequip-
ment,thefollowingservicesmaybeavailable:

D_Notavailableinalllanguages.
194
Weather
Informationoncurrentweatherconditionsas
wellasweatherforecastsfortheselectedsearch
area.
>SelectandconfirmWeather.
News
>Select:Onlinenews>desirednewsfeed>a
headline.
IfyouloggedintomyAudiinyourvehicle
=>page193,personalizednewsfeedscanbedis-
played.
Twitter
Requirement:Youmusthaveconnectedyourve-
hiclewithmyAudi>page193.Youmusthave
connectedyourmyAudiaccountwithTwitter.
YoucanonlyconnectoneTwitteraccountwith
yourmyAudiaccount.Notallsettingscanbead-
justedintheMMI.Somecanonlybeadjusted
throughtheTwitterwebsite.
>Select:Twitter>leftcontrolbutton>desired
function(forexample,Trends).

ZA\WARNING
Alwaysfollowtheinformationfoundin>A\
inGeneralinformationonpage192.
@Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.
Additionaloptions
Appliesto:vehicleswith AudiconnectInfotainment


>Select:[MENU
controlbutton.
button>Audiconnect>right
Dependingontheequipmentandthecountry,
thefollowingoptionsmaybeavailableinthe
overviewofAudiconnectInfotainmentservices:>

80A012721BG
Audiconnect

AboutAudiconnect
Hereyouwillfindlegalinformationregarding
AudiconnectInfotainmentusage.
Login
See>page193.
Connectionmanager
See>page246.
Licensesubscription
Thevalidityandexpirationdateofyourlicenses
aredisplayed.
Refresh
ThecontentoftheselectedAudiconnectInfo-
tainmentserviceortheentireAudiconnectInfo-
tainmentlistisupdated.
Dataprivacy
Requirement:theignitionmustbe switchedon.
Location,vehicle,andpersonal dataaretransmit-
tedwhenusingAudiconnectservices.
Allowingsendingofdata
—SelectandconfirmActivatedataconnection.
Thedatamoduleforthe useofallAudiconnect
serviceswillbeactive.
Restrictingsendingofdata
—SelectandconfirmActivateprivacy.Thedata
connectionislimitedordeactivateddepending
ontheequipment.ThemajorityofAudiconnect
serviceswillnot beavailable.
Thefollowinginterfacesarenotaffectedbythis
setting:Bluetooth,BluetoothLowEnergy(BLE),
Wi-Ficonnection,Audismartphoneinterface
(ASI),NearFieldCommunication(NFC),charging
communication(e-tron),ElectronicTollCollect
(ETC),ifequipped.
@)Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.

)Dependsonthecountryand equipment. Theseservices
are availableforalimitedtime.
@Tips
—Ifthetransmissionofdataislimited,data
willstillbetransmittedtoverifysubscrip-
tions.
—Ifthetransmissionofdataislimited,itwill
havethefollowingeffectsontheexchange
ofdataforAudiconnectservicesandemer-
gencycalls,ifequipped:
—Theemergencycallfunctionwillremain
availablewithoutrestrictionsandwillcon-
tinuetotransmitdata.
—Ifanonlineroadsideassistancecallisini-
tiated,nodatawillbetransmitted,buta
callwillbemade.
—IftheGeofencingAlert,SpeedAlert,
and/orValetAlertserviceshavebeenacti-
vatedbythekeyuser,thentheywillre-
mainavailablewithoutrestrictionsand
continuetotransmitdata.
Audiconnectvehicle
controlservices
Appliesto:vehicleswith Audiconnectvehiclecontrol
WithAudiconnectvehiclecontrolservices)),you
canutilizevariousservicesusingthemyAudiapp
oronlineatwww.audiusa.com/myaudi.

Z\WARNING
Alwaysfollowtheinformationfoundin>AV
inGeneralinformationonpage192.
@Tips
—Accessingspecificdataorcontrollingfunc-
tionsremotelydependsonthechargelevel
ofthevehiclebattery.Therefore,these
functionsonlyhavelimitedavailabilityafter
switchingofftheignition.

— AneSIMcardestablishestheInternetcon-
nectionforAudiconnectvehiclecontrol
services.Thecostsforthisareincludedin
thepriceofAudiconnectvehiclecontrol
195
>

Audiconnect

services.Thecellphonenetwork,forexam-
ple,mustbeavailabletouse theseservices.
Appliesto:vehicleswithAudiconnectvehiclecontrol
ForsomeAudiconnectvehiclecontrolservices,
thevehicleownermustbesetupasthekeyuser.
Setkeyuser
Requirement:akeyusermustnotbesetyet.The
ignitionmustbe switchedon.
>Tosetakeyuserforthevehicle,youwillneeda
myAudiaccount.Registeratwww.audiusa.
com/myaudi.
>Linkyourvehicletotheaccountatwww.
audiusa.com/myaudiandthenverifyyour
myAudiaccountimmediatelyinordertouse
the Audiconnectvehiclecontrolservices.
>YoucanalsoverifyyourmyAudiaccountlater.
Loginatwww.audiusa.com/myaudiwithyour
accessinformationandverifyyourmyAudiac-
countinusermanagementusingtheverifica-
tionprocessthatisgiven.
>Select:[MENU]button>Audiconnect>ifnec-
essary,Displayavailablefunctions>rightcon-
trolbutton>Audiconnectusermanagement>
Keyuser>Set keyuser.
>EnteryourmyAudiusernameandthe10-digit
vehiclecode=page29.Thekeyuserisset.You
havetherightstouse the Audiconnectvehicle
controlservices>page196aswellastheabili-
tytomanageothervehiclefunctionsandany
otherusers.


Resettingtheprimaryuser
Ifyouremovethekeyuser,allotherusersand
theirauthorizationswillbedeleted.Itwillno
longerbepossibletouse the Audiconnectvehi-
clecontrolservices.
Requirement:akeyusermustbeset.Theignition
mustbe switchedon.

Select:[MENU]button>Audiconnect>right
controlbutton>Audiconnectusermanagement
>Keyuser>Resetkeyuser.

196
UsingthemyAudiapp
>InstallthemyAudiapponyourmobiledevice
andloginwithyouraccessinformation.
(i)Tips
—Ifyousellyourvehicle,resetthekeyuser
andrestoreallsettings tothefactoryde-
faultsettings>page246.
—Itmayalsobenecessarytoenteryour4-
digitmyAudiPINwhenaccessingsomeAudi
connectvehiclecontrolservices.
—Storethevehiclecodeinasecureplace.It
maybenecessarytore-enterthevehicle
code.
—Payattentiontoupper-andlower-caselet-
terswhenenteringthevehiclecode.
—Ifyoudonot havethe10-digitvehiclecode,
contactanauthorizedAudidealerorauthor-
izedAudiServiceFacility.
Additionaloptions
Appliesto:vehicleswith Audiconnectvehiclecontrol
Licensesubscription
Thevalidityandexpirationdateofyoursubscrip-
tionsaredisplayed.Whenthisfunctionisactivat-
ed,youwillbenotifiedbeforeyoursubscription
expires.

MENU Select:button>Audiconnect>Display
availablefunctions>rightcontrolbutton>Li-
censesubscription.

Warninglevels
Requirement:theprimaryusermusthavesetone
ormorewarninglevels.Secondaryuserscanonly
seeifawarninglevelisactiveornot.

MENU Select:button>Audiconnect>right
controlbutton>Alerts.
Services
Appliesto:vehicleswith Audiconnectvehiclecontrol

Dependingonthecountryandthevehicleequip-
ment,thefollowingservicesmaybeavailable:>

80A012721BG
Audiconnect

Remotelockingandunlocking
Requirement:thevehiclemustbeparkingand
theignitionmustbeswitchedoff.
Thisserviceallowsyoutounlockorlockyourve-
hicle.
Vehiclestatusreport
Thisservicetransfersdriverinformationsystem
datatoaserver.Dependingonthevehicleequip-
ment,certaindatamaybeaccessed,suchasthe
remainingrangeormileage.Thevaluesmaydif-
ferfromthevaluesdisplayedinthevehicle.
CarFinder
Thisservicetransmitstheparkinglocationtoa
server whentheignitionisswitchedoff.Thevehi-
clelocation,yourlocation,ortheroutetoyour
vehiclecanbedisplayed.Thenewparkingloca-
tioncannotbedeterminedwiththisserviceifthe
vehicleismovedaftershuttingthevehicleoff
andwithoutswitchingtheignitiononandoff
again,forexampleifthevehicleistowedorsto-
len.
—Deactivatingandactivatingtheparkingposi-
tion:Select:[MENU]>Audiconnect>Carfind-
er.


OnlineAudiservicerequest
Requirement:theservicemustbeactivatedon-
lineatwww.audiusa.com/myaudiandanauthor-
izedAudidealerorauthorizedAudiservicefacili-
tymustbeselected.
Thisservicetransmitsservice-relevantdatato
yourselectedauthorizedAudidealerorauthor-
izedAudiservicefacility.Theywillcontactyou
beforeyournextserviceappointment.
StolenVehicleLocator
Thisserviceassistsyouinlocatingyourvehicleif
itisstolen.
—Contactthepolice.YoureceiveaCaseID.
—CalltheservicehotlineandgiveyourCaseID.
Theservicehotlinewillforwardtheestablished
datatothepolice.YoureceivetheAudiService
hotlinenumberwhenyoupurchaseyourvehicle.
GeofencingAlert
Requirement:akeyusermustbesetinthevehi-
cle>page196.
Thisserviceallowsyouto setpermittedandfor-
biddenzonesforyourvehicleaswellassettime
limitsforthesezones.Ifyourvehicleleavesa
permittedzoneorentersaforbiddenzone,you
willbenotifiedwithapushnotificationand/oran
e-mail.
SpeedAlert
Requirement:akeyusermustbesetinthevehi-
cle>page196.
Youcansetuptotwospeedlimitsforyourvehi-
cleusingthis service.Ifyourvehicleexceedsaset
speedlimit,youwillbenotifiedwithapushnoti-
ficationand/ore-mail.
ValetAlert
Requirement:akeyusermustbesetinthevehi-
cle>page196.
Ifyougiveyourvehicletoaparkingservice,you
cansetazoneandaspeedlimitusingthemyAu-
diapp.Ifthevehicleleavesthezoneorexceeds
thespeedlimit,youwillbenotifiedwithapush
notificationand/ore-mail.

ZA\WARNING
Donotignoremessagesandwarningorindi-
catorlightsthatturnoninthevehiclebe-
causeoftheinformationinthevehiclestatus
report.Thiscouldlead tobreakdownsinon
theroad,accidentsandseriousinjuries.
@)Tips
Forsomeservices,youcanselectifyouwould
liketobenotifiedwithapushnotification
and/orane-mail.

Settings
Co)ate-Mar-iancola4
>Select:[MENU]button>Audiconnect>right
controlbutton>Connectionmanager.
>Select:rightcontrolbutton>Onlinesettings>
Dataconnectionsettings.


197
>

Audiconnect

Dependingonthecountry,vehicleequipment,
andconnectiontype,thefollowingfunctionsmay
beavailable:
Dataconnectionsettings
UsingtheDataconnectionsettingsmenu,you
cansetwhenthesystemshouldconnecttothe
Internet.TheInternetconnectiondisconnects
automaticallyoncetherequested Audiconnect
Infotainmentservicenolongerrequiresanydata.
—Connectionsetup:youcanselectwhenadata
connection should beestablished.
—Audiconnect(MMI):whenthisfunctionis
switchedon,adataconnectionisautomatically
establishedinordertouseAudiconnectInfo-
tainmentservices.
—Wi-Fidevices:whenthisfunctionisswitched
on,youcanallowordenyInternetconnections.

ZAWARNING
Alwaysfollowtheinformationfoundin>A\
inGeneralinformationonpage192.
@)Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.
@Tips
Formoreinformationonroamingcharges,
contactyourcellphoneserviceprovider.
Wi-Fisettings
Appliesto:vehicleswithWi-Fihotspot

YoucanusetheMMIasaWi-Fihotspottocon-
nect
uptoeight Wi-FidevicestotheInternet.
Requirement:theignitionmustbe switchedon.

>Select:[MENU]button>Telephone>rightcon-
trolbutton>Wi-Fisettings.

Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
198
Wi-Fi
Whenthisfunctionisswitchedon,theMMIWi-Fi
hotspotisactiveandvisibletootherdevices(for
example,laptopsandcellphones).Youcancon-
nectyourWi-FidevicetotheMMIandusetheIn-
ternetconnectionifnecessary.Ifyouswitchoff
theWi-FiintheMMI,theWi-Fihotspotwillbe
deactivated.Therefore,anyotherdevicesaccess-
ingtheWi-Fihotspotwillnolongerbeconnected
totheWi-Fi.
Networkkey
TheWi-Ficonnectionbetweenyourvehicleand
yourWi-Fideviceisencrypted.Toestablishacon-
nection,youmustenterthefollowingvalues
whensettingupyourwirelessdevice.Youcan
changethemifnecessary.
—Accesspoint(SSID):NameoftheWi-Finet-
work.
—Password:arandompasswordwassetinthe
MMIatthefactory.Thepasswordcanbe
changed.Theencryptionmethodrequiresa
passwordtobeatleasteightcharacterslong.
Chooseasecurepassword.
—Visibletoothers:ThevisibilityofyourWi-Fi
networkcanbeswitchedonandoff.

Z\WARNING
Alwaysfollowtheinformationfoundin>A\
inGeneralinformationonpage192.

()Note
Alwaysfollowtheinformationfoundin©in
Generalinformationonpage192.
G)Tips
InvehicleswithoutAudiconnectInfotain-
ment,theuseoftheWi-Fihotspotisonly
possiblefortheWi-Fiaudioplayer*.Adata
connectiontotheInternetcannotbeestab-
lished.