2019 AUDI Q5 Owners Manual

80A012721BG
Telephone

selecttherightcontrolbutton>Clearinput
field.
NeelaleRomUeleeReltt
Appliesto:vehicleswithtelephone
—Acceptingacall:selectandconfirmAnswer.
—Decliningacall:selectandconfirmDecline.
—Mutinganactivecall:selectandconfirmMute.
—Endingaphonecall/canceldialing:selectand
confirmEndcall.
Callerinformation:thename, phonenumberor
UnknownappearsintheInfotainmentsystem
displaydependingonifthecallerhasbeenstored
inthedirectoryandifthephonenumberhas
beentransmitted.Apicturemayalsobedis-
played,dependingonwhetheryouhaveassigned
apicturetoacontactinyourdirectoryandifit
wastransferredtoyourMMI.Youcanfindoutif
yourmobiledevicesupportsthisfunctionfrom
yourmobiledevicenetworkprovider,yourmobile
deviceowner'smanual,or atwww.audiusa.com/
bluetooth.
G)Tips
—Theradioormediaplaybackismutedduring
aphonecall.
—Missedcallsaredisplayedwithasymbolin
thestatuslineoftheInfotainmentsystem
display@)>page161,fig.170.
Duringaphonecall
Appliesto:vehicleswithtelephone
Requirement:theremustbeacallinprogress.
>Endcall:youcanendaphonecall.
>Sendtonesequence:youcanentertonese-
quences(DTMF)directlyusingthenumber
spellerandsendtotheotherpersononthe
call.
>Othercalloptions:presstherightcontrolbut-
ton.
Thefollowingoptionsmaybepossibleduringa
calldependingonthemobiledevicebeingused
andthetypeofconnection:
—Answeringanadditionalcall:ifthereisanin-
comingcallwhileanothercallisactive,youcan
selectAnswertoput theexistingcallonhold
andanswertheincomingcall.IfyouselectDe-
cline,theincomingcallwillbedeclined.
—Acceptinganincomingcallwhenthereisanac-
tivecallandacallonhold:selectReplace.The
activecallisreplacedwiththeincomingcall.
—Mutingtheincomingcall:selectandconfirm
Mute.
—Additionalcall:select:Findcontact>Calllist/
Directory/Favorites>anentryfromthelist.
Mute:ifyouselectandconfirmthisfunction,the
otherpersononthephonecannothearyou.You
willstillbeabletoheartheotherperson.Toturn
themicrophonebackon,selectandconfirmUn-
mute.
Holdcall/Resumeheldcall:youcanplacetheex-
istingcallonholdandresumeitagain.Toresume
thecall,selectandconfirm thecallyouwould
liketoresume.
Transfercalltomobiledevice*:selectandcon-
firmTransfercalltomobiledevicetotransfer
theexistingcallfromtheMMItoyourcellphone.
Switchtohands-freemode*:Requirement:you
musthaveaphonecallinprogressonyourcell
phone.SelectandconfirmSwitchtohands-free
modetotransferthecallfromyourcellphone
backtotheMMI.
Swapcall:alternatebetweentwophonecalls
whileoneofthecallsisonhold.SelectingEnd
call willendtheactivephonecall.Aphonecall
onholdcanberesumedusingtherightcontrol
button>Resume.
Connectionmanager:see>page246.
Telephonesettings:see>page189.
@Tips
—Tobenotifiedofanincomingcallduringa
phonecall,thecallwaitingfunctioninyour
cellphonemustbeswitchedonwhenusing
theHandsfreeprofile.
—Youcanobtainmoreinformationfromyour
mobiledeviceserviceproviderorfromyour
mobiledeviceuserguide.
—Whenleavingthevehicle,theBluetooth
connectiontothemobiledevicewill
183
>

Telephone

automaticallydisconnect.Depending on
yourmobiledevice,phonecallsinprogress
maybeautomaticallyredirectedfromthe
MMItoyourmobiledevicesothatyoucan
continuethecallonyourphone.
— Thedisplay ofan incomingphonecallinthe
Infotainmentsystemdisplaymaystillbe
visibleforafewsecondsafteracallisan-
sweredorignoreddependingonthecell
phoneinuse.
Makinganemergencycall
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Dialnumber>Enteremergency
callnumber(forexample,911)>OK.


ZA\WARNING
—Becauseyourphoneworkswithradiosig-
nals,aconnectioncannotbeguaranteedun-
derallcircumstances.Donotrelyononly
yourphonewhenitcomestoessentialcom-
munication(such asamedicalemergency).
—Alwaysfollowtheinstructionsgivenbythe
emergencypersonnelduringanemergency
callandonlyendthecallwhentheyinstruct
youtodoso.


@Tips
Emergencynumbersarenotthesameevery-
where.Findoutwhichemergencynumberis
usedinyourcurrentlocation.
Favorites
Appliesto:vehicleswithtelephone
Upto50contacts,inadditiontothevoicemail
number,canbestoredinanyorderinthefavor-
iteslist.

>Select:[MENU]button>Telephone>leftcon-
trolbutton.

Storinganexistingphonenumberasa
favorite:
—SelectandconfirmCalllist/Directory.
—Selectacontactorphonenumberfromthelist.
—Select:rightcontrolbutton>Storeasfavorite.
184
—Enteranameforthefavoriteorselectasug-
gestion.
—SelectandconfirmSave.
Renamingstoredfavorites
—Select:Favorites>afavoritefromthelist.
—Selecttherightcontrolbutton>Renamefavor-
ite.
Movingstoredfavorites
—Select:Favorites>afavoritefromthelist.
—Selecttherightcontrolbutton>Movefavorite.
—Selectandconfirmthelocationoftheselected
favorite.
Deletingastoredfavorite
—Select:Favorites>afavoritefromthelist.
—Select:rightcontrolbutton>Deletefavorite>
DeletethisentryorDeleteallentries.
Messages
Meetlst
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)
Dependingonthemobiledevicebeingusedand
themobilenetworkcontract,youmaybeableto
receiveandsendtextmessagesusingtheMMI.
Requirement
AcellphonemustbeconnectedtotheMMIvia
BluetoothMAP(MessageAccessProfile)
>page177.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>textmessage(myPhone)/text
message(secondaryphone)*.
Writenewtextmessage
SelectandconfirmWritenewtextmessage.
—Usingatemplate:selectandconfirmthede-
siredtemplatefromthelist.
—Writingyourowntext*:selectandconfirmDo
not usetemplate.EntertextusingtheMMI
touchcontrolpad*ortheletterspeller.
—Enteroneormorerecipients.
—SelectandconfirmSend.

80A012721BG
Telephone

Inbox
Displaysallreceived textmessages.
Sent
Displaysallsenttextmessages.
Outbox
Displaysalltextmessagestobesent.
Drafts
Displaysalltextmessagesthathave notyetbeen
sentandstoredtextmessages.
Deleted
Displaysalldeletedtextmessages.
G)Tips
—Pleasenotethatyoumayhavetoactivate
thereceivingandsendingoftextmessages
dependingontheSIMcardbeingusedin
yourcellphone(forexample,whenusinga
multi-SIM).Youcanobtainmoreinforma-
tionfromyourmobiledeviceserviceprovid
erorfromyourmobiledeviceuserguide.
—Formoreinformationonsupportedmobile
devices,visitwww.audiusa.com/bluetooth
orcontactanauthorizedAudidealerorau-
thorizedAudiServiceFacility.
—YouneedamobiledevicewithMessageAc-
cess
Profilethatalsosupportsthesending
functiontobeabletosendtextmessages
throughtheMMI.
Messageoptions
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)

>Select:[TEL]button> leftcontrolbutton>text
message(myPhone)/textmessage(secondary
phone)*>Inbox/Sent/Outbox>rightcontrol
button.

Thefollowingoptionsmaybeavailabledepend-
ingontheselectedmenu.

Notavailableinalllanguages.
Storingatextmessageasatemplate
Tentextmessagetemplatesarestoredinthe
MMI.Youcansaveupto10additionaltemplates
ofyourown.
—Createatextmessage.
—Selectandconfirm Storeastemplate.
Resumelasttextmessage
Thelasteditedtextmessagecanberesumed.
Reply*
Areplycanbesentfortheselectedmessagein
the Inbox.
Forward
Theselectedtextmessagecanbeforwardedtoa
differentrecipient.
Sendagain*
Theselectedtextmessagecanberesent.
Deletethistextmessage*
Theselectedtextmessagecanbedeleted.
Readout!)
Youcan have theMMIreadanopentextmes-
sage.
Textmessagingsettings*
Todisplaywhenanewtextmessageisreceived,
enabletheTextmessagenotifications.Newtext
messagesareindicatedwithanenvelopeMin
theInfotainmentsystemdisplaystatusline.
Connectionmanager
See>page246.
Bluetoothsettings*
See>page248.
Onlinesettings*
See>page248.
Wi-Fisettings
See>page198.
185

Telephone

Telephonesettings
See>page189.
@)Tips
MessagesthataredeletedintheMMIarealso
deletedinthemobiledeviceautomatically.
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)
Dependingonthetypeofmobiledevicebeing
used,youmaybeabletoreceiveandsende-
mailsthroughtheMMI.
Requirement:acellphonemustbeconnectedto
theMMIviaBluetoothMAP(MessageAccessPro-
file)>page177.Youcanfindoutifyourmobile
devicesupportsthisfunctionbycheckingyour
mobiledeviceowner'smanual.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>e-mail(myPhone)/e-mail(secon-
daryphone)*.

Writenewe-mail
SelectandconfirmWritenewe-mail.
—Usingatemplate:selectandconfirmthede-
siredtemplatefromthelist.
—Writingyourowntext*:selectandconfirmDo
notusetemplate.EntertextusingtheMMI
touchcontrolpad”ortheletterspeller.
—Enteroneormorerecipients.
—SelectandconfirmSend.
Inbox
Allreceivede-mailsaredisplayed.
Sent
Allsente-mailsaredisplayed.
Outbox
Alle-mailsthatwillbesentaredisplayed.
Drafts
Allsavede-mailsthathavenotbeensentyetare
displayed.
186
CG)Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.
@Tips
—Formoreinformationonsupportedmobile
devices,visitwww.audiusa.com/bluetooth
orcontactanauthorizedAudidealerorau-
thorizedAudiServiceFacility.
—Toensurethatyoursente-mailsarere-
ceived,connectyourcellphonetotheWi-Fi
hotspot*inthevehicleso thatthe e-mail
apponyourcellphonecontinuestohaveIn-
ternetaccess.Ifyouarestillnotreceivinge-
mailseventhoughyouhaveasuccessful
connection,thencontactyoure-mailservice
provideroryourcellphoneserviceprovider.
Messageoptions
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)

>Select:[MENU]button>Telephone>leftcon-
trolbutton>e-mail(myPhone)/e-mail(secon-
daryphone)*>Inbox/Sent/Outbox>right
controlbutton.

Thefollowingoptionsmaybeavailabledepend-
ingontheselectedmenu.
Storeastemplate
Tene-mailtemplatesarestoredintheMMI.You
cansaveupto10additionaltemplatesofyour
own.
—Createane-mail.
—Selectandconfirm Storeastemplate.
Resumelasteditede-mail
Thelaste-mailinprogresscanberesumed.
Reply*
Areplycanbesentfortheselectede-mailinthe
Inbox.
Replytoall*
Areplycanbesentfortheselectede-mailinthe
Inboxanditwillbesenttoalloftheenteredre-
cipients.

80A012721BG
Telephone

Forward
Theselectede-mailcanbeforwardedtoadiffer-
entrecipient.
Deletethismessage*
Theselectede-mailcanbedeleted.
Readout»)
YoucanhavetheMMIreadanopene-mail.
E-mailsettings*
Todisplaywhenanewe-mailisreceived,activate
theE-mailnotifications.Newe-mailsareindicat-
edwithanenvelope&intheInfotainmentsys-
temdisplaystatusline.
Connectionmanager
See>page246.
Bluetoothsettings*
See>page248.
Onlinesettings*
See>page248.
Wi-Fisettings
See>page198.
Telephonesettings
See>page189.
@)Tips
—MessagesthataredeletedintheMMIare
alsoautomaticallydeletedintheconnected
cellphone.
—You cannotreadanymessageswhiledriv-
ing.
Listeningtovoicemail
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton.SelectandconfirmCalllist/Direc-
tory/Favorites>Voicemail.

Notavailableinalllanguages.
—Enteringthevoicemailnumber:enterthede-
sirednumber.SelectandconfirmOK.
—Dialingthevoicemailnumber:selectandcon-
firmVoicemail.
@)Tips
—Thisservicemustbesetupandactivatedin
advancebythecellphoneserviceprovider.
Youcanobtainmoreinformationfromyour
cellphoneserviceprovider.
— Thevoicemailnumberdependsonthecell
phoneserviceprovider.
Directory
Openingthedirectory
Appliesto:vehicleswithtelephone
Afterconnectingthecellphone,thecontactsinit
areautomaticallyimportedintotheMMI.
Pw
FYLaolecuirls
>Smith,John
Peet)
LaLe

Fig.183Directory
Requirement:youmusthaveatleastonecontact
storedinyourcellphone.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory.

—Calling acontact:selectandconfirmacontact
fromthedirectory.Thephonenumbersforthe
selectedcontactaredisplayed.Tomakethe
call,selectandconfirmaphonenumber.
—Freetextsearchforacontact:see>page160.
Contactsaredisplayedinalphabeticalorderand
canbesortedbyfirstorlastname>page190,
Sortorder.
ThedirectorycanbeopenedthroughtheTele-
phonemenuaswellasthroughtheNavigation*
menu.
187

Telephone

@Tips
—Additionalinformationonfreetextsearches
canbefoundunder>page160.
—Checkforapossiblerequesttosynchronize
onyourcellphone.Requeststosynchronize
thedirectorymustbeconfirmedso that
yourcellphonecontactscan beloadedinto
theMMI.
— ThecontactdisplayintheMMIdependson
themobiledevicebeingused.Formorein-
formationonsupportedmobiledevices,vis-
itwww.audiusa.com/bluetoothorcontact
anauthorizedAudidealerorauthorizedAu-
diServiceFacility.
—Pleasenotethatonlythedirectoryfromthe
primaryphone*isalwaysdisplayed.
— Thecontactsfromthemobiledevicemay
notbetransferredinalphabeticalorder.If
therearetoomanyentries,contactswith
differentfirstlettersmaybemissinginthe
MMI.
—ThecontactsinthelocalMMImemoryare
alwaysvisibleandcan be accessedbyother
users.
Freetextsearchforacontact
Appliesto:vehicleswithtelephone

MENU >Select:button>Telephone>leftcon-
trolbutton>Directory.
>Tolimitthesearch,entertheinitialsofthecon-
tactbeingsearchedwitheachinitialseparated
byaspaceintheinputfield.Enteradditional
lettersifnecessary.
> Selectandconfirmacontactfromthedirectory.
Thephonenumbersfortheselectedcontactare
displayed.
>Tomakethecall,selectandconfirmaphone
number.
G)Tips
—Youcanscrollthroughlonglistsquicklyby
turningthecontrolknobquickly.Thescroll-
ingspeeddependsonthenumberoflisten-
tries.
—Additionalinformationonfreetextsearches
canbefoundunder>page160.
188
Showingcontactdetails*
Appliesto:vehicleswithtelephone
You canshowcontactdetailsdepending onthe
vehicleequipment.
aCeyealian)
"80049841123456
@001701239873
Paes)
{[email protected]

Fig.184Diagram:showingcontactdetails

>Select:[MENU
trolbutton.
>SelectandconfirmDirectory>acontactfrom
thedirectory.
>Select:rightcontrolbutton>Showcontactde-
tails.
button>Telephone>leftcon-
—Calling: selectandconfirmthedesiredtele-
phonenumber.
—Navigating:tostartnavigation,selectandcon-
firmthedesiredaddress.Selectandconfirm
Startrouteguidance.
Presstherightcontrolbuttontoopenadditional
optionsforthecontactdetails.
Adddestination
Tostartnavigation,selectandconfirmthede-
siredaddress.SelectandconfirmStartroute
guidance.
Storeasfavorite
See>page184,Favorites.
Sendtextmessage*
Youcansendatextmessage>page184tothe
selectedcontact.
Deletecontact
Theselectedcontactcan bedeleted.
Gi)Tips
—ContactseditedintheMMIdirectorycannot
beautomaticallyupdatedintheconnected>

80A012721BG
Telephone

cellphone.Audirecommendseditingcell
phonecontactsdirectlyinthecellphone.
—OnlythecontactsinthelocalMMImemory
canbeeditedordeleted.
Importingandexportingcontacts
Appliesto:vehicleswithtelephone
ContactsinvCardformat(.vcf)canbeimported
intothedirectoryorexported.
Requirement:anSDcard mustbeinsertedinone
oftheSDcardreaders*>page226oraUSBstor-
agedevicemustbeconnectedtothe Audimusic
interface*>page231ortherequirementsfor
AudiconnectInfotainmentservices*mustbe
met>page192.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory.
>Select:rightcontrolbutton>Contactsettings.

—Importingcontactsfromastoragedevice:se-
lectandconfirmImportcontacts>SDcard
1/SDcard2orUSBdevice1/USBdevice2>
desiredcontacts>Startimport.
—Exportingcontactstoastoragedevice:select
andconfirmExportcontacts>SDcard1/SD
card2orUSBdevice1/USBdevice2>desired
contacts>Startexport.
—Selectingallcontactsatoncetoimport/
export:selectandconfirmImportcontacts/Ex-
port
contacts>SDcard1/SDcard2orUSBde-
vice1/USBdevice2> All >Startimport/Start
export.
G)Tips
—Alwaysreadthechapter>page192,Audi
connect.
—ForadditionalinformationonthemyAudi
account,visitwww.audiusa.com/myaudi.
— Theimportedcontactsarestoredinthelo-
calmemoryofthedirectory.
—Amaximumof1,000contactscanbeim-
ported.Youcancheckthedirectorymemory
capacityatanytime>page190.

+Dependsontheconnectedcellphone.
—Neversaveimportantdataonmemorycards
orUSBstoragedevices.Audiisnotresponsi-
blefordamagedorlostfilesandmedia.
—Contactsthatweredownloadedfromamo-
biledevicecannotbeexported.
—Thereshouldbenootherfilesor folderson
thestoragemediumcontainingthecontacts
tobeimported.
Additionalsettings
Telephonesettings
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>rightcon-
trolbutton>Telephonesettings.

Calloptions*
Callforwarding:youcanswitchtheforwarding
ofincomingcallstoyourvoicemailortoanother
phonenumberonandoff.Youcan checkifthe
functionisactivatedordeactivatedwithCheck
status.
Callwaiting:youarealerted toanincomingcall
duringaphonecallwhenthefunctionisswitched
on[M.Youcancheckifthefunctionisactivated or
deactivatedwithCheckstatus.
Sendowntelephonenumber:sendingyour
phonenumberwithanoutgoingcallcanbeacti-
vatedanddeactivated.WiththeNetwork-de-
pendentsetting,thesettinglistedinthecon-
tractwiththecellphoneserviceproviderisused.
ThesettingsonlyapplytotheTelephonemenuin
theMMI.Pleasenotethatthesettingsonyour
mobiledevicewillapplyafterdisconnectingthe
Bluetoothconnection.Youcancheckifthefunc-
tionisactivated ordeactivatedwithChecksta-
tus.
Ringtoneandvolumesettings”)
UsingtheMutetelephonefunction,youcan
switchtheringtoneplaybackthroughtheMMI
speakeronandoff.Youcanplaytheringtonesus-
ingtheRingtonefunction.Selectandconfirm an
entryfromthelist.FortheRingtonevolume/
Messagevolumesettings,see>page250.The
189

Telephone

Microphoneinputlevelcan beadjustedduringa
phonecallusingthecontrolknob.
iG)Tips
—Severalmobiledevicescan bepairedwith
theMMI,butonlytwo*mobiledevicescan
beactivelyconnected.
—TodeleteallpairedBluetoothdevices,the
Bluetoothfunctioncanberesettothefac-
torydefaultsettings>page246.
Additionaloptions
>Select:[MENU]button>Telephone>rightcon-
trolbutton.


Connectionmanager
See>page246.
Bluetoothsettings*
See>page248.
Onlinesettings*
See>page248.
Wi-Fisettings*
See>page198,Wi-Fisettings.
Directorysettings
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory>rightcontrolbutton>
Directorysettings.

Memorycapacity
ShowstheMemorycapacityforthedirectory.
Youcanmanageupto17,000contactswiththe
directory.Youcanloadupto4,000contactsfrom
yourcellphoneintoeachdirectory.Youcanalso
importupto1,000contactsfromastoragede-
vice.
Sortorder
Youcansortthecontactsinyourdirectoryalpha-
beticallyaccordingtoLastnameorFirstname.
Importcontacts/Exportcontacts
See>page189.
Downloaddirectory
ToupdatethecontactsintheMMI,youcanman-
uallydownloadyourmobiledevicecontacts.De-
pendingonthemobiledevice,youmayneedto
disconnectandreconnecttheBluetooth connec-
tiontoupdatethecontacts.
Hidecontactswithoutphonenumber
Whenthisfunctionisswitchedon,grayed-out
contacts thathavenophonenumbersstoredfor
themwillbehiddeninthedirectory.

Troubleshooting
Appliesto:vehicleswithtelephone
ProblemSolution
PairingthecellphonetotheMMI|Checkiftherequirementsforconnectingamobiledevicearemet
failed.=>page177.
=>page177.
Or:checkifyouaccidentallydeclinedthe connection setupPINon
yourcellphone.Ifnecessary,repeatthepairingprocess

Afterpairing,notallcontactsor
theMMI.

Avoidusingspecialcharactersinnames.
no
contactshavebeenloadedinto|Avoidusingcontactgroups onyourcellphone.

190