2018 MERCEDES-BENZ E-CLASS WAGON Owner's Manual

Whenthest arting assis tance/charging process
is compl ete:
#Fir st,re mo vethe jumper cable/charging
cable from ground point 3and negative
pole of the donor batter y,then from positive
clamp 2and positive pole of the donor bat‐
te ry. Begin each time with the conta cts on
yo ur ow nve hicle firs t.
#Af terre moving the jumper cable/charging
cable, close co ver1 of positive clamp 2.Yo
u can obtain fur ther information on starting
assis tance at any qualified specialist workshop.
To w starting or towing away
Perm itted towing me thods
Mercedes-Benz recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. *
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly
#Obser vethe instructions and no tes on
to wing away.
Breakdown assis tance 351

Perm itted towing me thods
Bo th axles on thegr oundFront axle raisedRe ar axle raised
Ve hicles with manual transmission Yes, maximum 31miles (50 km) at
31 mp h (50 km/h) Ye
s, maximum 31miles (50 km) at
31 mp h (50 km/h) Ye
s, maximum 31miles (50 km) at
31 mp h (50 km/h)
Ve hicles with automatic transmis‐
sion Ye
s, maximum 31miles (50 km) at
31 mp h (50 km/h) No
Yes, if thesteering wheel is fixe d in
th e center position with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 31miles (50 km) at
31 mp h (50 km/h) No
No
Towing wit h araised axle: towing should be
per form ed byato wing compan y.
Towing theve hicle with bo thaxles on the
gr ound
#Obser vethe no tes on the permitted towing
me thods (→page 351) (→page 352).
#Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
Rthe engine cannot bestar ted.
Rth e electric parking brake cannot bereleased
or applied.
Rve hicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
352
Breakdown assis tance

%Vehicles with automatic transmission: if
th e automatic transmission cannot be shif‐
te dto position i, havetheve hicle trans‐
por tedaw ay (
→page 354). A towing vehicle
with lifting equipment is requiredforve hicle
transpor tation.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces
The driv etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances.
#A towing speed of 30 mph (50 km/h)
must not be exceeded.
#Atowing dis tance of 30 miles (50 km)
must not be exceeded.
&
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towe d
aw ay is heavier than the permissible gross
mass of your vehicle, thefo llowing situations
can occur:
RThe towing eye may become de tach ed.
RThe vehicle/trailer combination may
swer veoreve nov erturn.
#If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your ow n
ve hicle.
If a vehicle must be tow star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle.
#Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate .
#Ve hicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j.
#Installth eto wing eye (→page 356).
#Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion
#Only connect theto w rope or tow bar to
th eto wing eyes.
#Deactivate the automatic locking mechanism
(→page 63).
#Do not activate the HOLD function.
#Deactivate Active Brake Assi st(→page 174).
#Ve hicles with automatic transmission:
shift the automatic transmission toposition
i.
#Re lease the electric parking brake.
Breakdown assis tance 353

&WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
Rth e ignition is switched off.
Rthe brake sy stem or po werst eering sys‐
te m is malfunctioning.
Rth e energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired.
#Use a tow bar.
#Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay.
* NO
TEDama gedue toexcessive tracti ve
po we r
Ifyo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged.
#Pull away slowly and smoo thly.
Loading the vehicle for transport
#Obser vethe no tes on towing away
(→page 352).
#Connect theto w bar totheto wing eyeto
load theve hicle.
#Ve hicles with automatic transmission:
Shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
The au tomatic transmission may be loc ked
in position jintheeve nt of damage tothe
electrical sy stem. Toshift toi, pr ovide the
on-board electrical sy stem with po wer
(
→page 348).
#Load theve hicle onto the transpor ter.
#Ve hicles with automatic transmission:
Shift the automatic transmission toposition
j.
#Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away.
#Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS)
&
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle.
#When transporting, ensure that:
354
Breakdown assis tance

RThevehicle has been loaded onto
th e transpor ter cor rectly
RThe vehicle is secured at all four
wheels with suit abletensioning
st ra ps
RThe maximum permissible speed of
35 mph (60 km/h) is not exceeded
when transporting
* NO
TEDama getotheve hicle from secur‐
ing it incor rectly
#Af ter loading, theve hicle must be
secured at all four wheels. Otherwise,
th eve hicle could be damaged.
#A minimum dis tance of 8 in (20 cm) up
and 4 in (10 cm) down must bekept to
th e transport platform.
#Secure theve hicle on all four wheels af ter
loading. 4MATIC
vehicles/ve hicles with automatic
transmission
#Make sure that the front and rear axles come
to rest on the same transport vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning
#Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle.
To wing eyesto rage location
Towing eye1 is attached tothe edge of the
cargo compart ment underthe cargo compart‐
ment floor.
Ve hicles with folding bench seat: Thetowing
ey e is located under a co ver.
Breakdown assis tance 355

Installingtheto wing eye
#Press the mark on co ver1 inwa rds and
re mo ve.
#Scr ew intheto wing eyeclockwise tothe
st op.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye. *
NO
TEDama gedue toincor rect use of
th eto wing eye
When a towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess.
#Only use theto wing eyeto to waw ay or
to w start theve hicle.
To w starting theve hicle (eme rgency engine
st art)
Ve hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to towstarting
The automatic transmission may be damaged
in the process of tow starting vehicles with
automatic transmission.
#Ve hicles with automatic transmission
must not be tow star ted.
#Ve hicles with automatic transmission must
not be tow star ted.
Electrical fuses
Note s on electrical fuses
&
WARNING Risk of accident and injury
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire .
#Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage.
* NO
TEDama gecaused byincor rect fuses
Incor rect fuses may cause damage toelectri‐
cal components or sy stems.
#Only use Mercedes-Benz appr oved
fuses with the cor rect fuse rating.
Blown fuses must bereplaced with fuses of the
same rating, which you can recognize bythe
356
Breakdown assis tance

color and fuserating. The fuse ratings are li sted
in the fuse assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e cargo compartment (
→page 359).
* NO
TEDama geor malfunctions caused
by moisture
Moisture may cause dama getothe electrical
sy stem or cause it tomalfunction.
#When the fuse box is open, make sure
th at no moisture can enter the fuse
box.
#When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box.
If a newly inser ted fuse also blo ws, ha vethe
cause traced and rectified at a qualified special‐
ist workshop.
Ensure thefo llowing before replacing a fuse:
RThe vehicle is secured against rolling away.
RAll electrical consumers are switched off.
RThe ignition is switched off. The electrical fuses are located in
various fuse
bo xes:
RFu se box in the engine compartment on the
driver's side (→page 357)
RFu se box on the driver's side of the cockpit
(→page 358)
RFu se box in the front-passen gerfo ot we ll
(→page 358)
RFu se box in the cargo compartment on the
ri ght-hand side of theve hicle, when vie wed
in the direction of tra vel (
→page 359)
Fu se box in the engine compa rtment
Prerequisites
Observ eth e no tes on electrical fuses
(
→page 356).
Ha ve thefo llowing readily available:
RA dry clo th
RA screwdriver Opening
&
WARNING Risk of injury from usingthe
windshield wipers while the engine hood
is open
When the engine hood is open and the wind‐
shield wipers are set in motion, you can be
trapped bythe wiper linkage.
#Alw ays switch off the windshield wipers
and ignition before opening the engine
hood.
Breakdown assis tance 357

#Turn clip 2on co ver1 aqu arter-turn to
th e left.
#Pull co ver1 upwards in the direction of the
ar row .
#Remo veany existing moisture from the fuse
box using a dry clo th.
#Loosen scr ews4, remo vefuse box lid 3
from theto p.
Closing
#Check whe ther the seal is positioned cor‐
re ctly in the lid.
#Insert lid into the brac ket at there ar of the
fuse box.
#Fo ld down lid of the fuse box and tighten
scr ews4.
#Insert co ver1 on bo thsides and engage
saf etyclips.
#Clos eth e hood.
Cockpit fuse box
The fuse box is on the side of the dashboard
under a co ver.
#Conta ct an au thorized Mercedes-Benz Cen‐
te rfo r fur ther information.
Fu se box in the front passenger foot we ll
Requirement:RObser vethe no tes on electrical fuses
(→page 356).
358 Breakdown assis tance